• 한국IT서비스학회:학술대회논문집
• /
• 한국IT서비스학회 2006년도 추계학술대회
• /
• pp.199-206
• /
• 2006

지금까지의 전자정부 구축은 국민의 편의성과 정부업무의 효율성에 맞추어져 왔으며, 이는 경제적 사회적 흐름에 따른 IT서비스가 국민과 정부가 실제로 원하는 것을 찾아 지원하고 선도하여 줄 수 있도록 하는 것이라 할 수 있다. 그러나 엄밀히 말하면 우리의 전자정부 과제는 남한에 국한된 것이다. 헌법에 의하면 남한과 북한은 하나의 국가인데도 불구하고, 남북한 간의 한계성을 의식적으로든 무의식적으로든 인식하여, 남한으로 테두리를 정하고 u-Korea를 실행하고 있는 것이다. 이러한 상황에서 통일부가 운영하고 있는 남북교류협력시스템(http://inter-korea.unikorea.go.kr)를 바탕으로 남북교류협력을 위한 실질적인 프로세스 개선과 정보화 전략을 새롭게 수립하기 위하여 현황과 방향성에 대해 연구하여, 향후 남북통일을 위한 초석이 될 수 있는 IT서비스로서, 또한 남북간의 특이사항을 반영한 시스템으로 기타 전자정부 과제들의 통일 이후의 모습이라는 거시적인 미래과제를 풀 수 있는 한 도구로 본 연구가 활용되고자 한다.

• 한국해양공학회지
• /
• 제11권3호
• /
• pp.200-211
• /
• 1997

Most recently, offshore Engineering & Construction field is concerned about integration management technology such as CIM(Computer Integrated Manufacturing), PDM(Product Data Management) and Enterprise Information Engineering in order to cope with the rapid change of engineering and manufacturer specification as per owner's requirement during construction stage of the project. System integration and integrated data modeling with relational database in integration management technology improve the quality of product and reduce the period of the construction project by reason of owing design information jointly. This paper represents the design methodology of system integration using Business Process Reengineering by the case study. The case study is about the offshore plant material information process from front end engineering design to detail engineering for the construction and the basis of monitoring system by integrating and sharing the design information between the 2D intelligent P&ID and 3D plant modeling using relational database. As a result of the integrated data modeling and system integration, it is possible to maintain the consistency of design process in point of view of the material balancing and reduce the design assumption/duration. Near future, this system will be expanded and connected with the MRP(Material Requirement Planing) and the POR (Purchase Order Requisition) system.

• 한국정보시스템학회지:정보시스템연구
• /
• 제9권1호
• /
• pp.61-86
• /
• 2000

CALS(Commerce At Light Speed) which originated in the early 1980's in the military sector is now an integral component in our global strategy to further heighten competitiveness. Through integration and streamlining of production, distribution, technical information and management, CALS will certainly lead the world out of these economically challenging times and into new global prosperity. However, not much effort have been focused on the development and diffusion issues of component technologies such as ERP/SCM(Enterprise Resourses Planning/supply Chain Management), PDM(Product Data Management), and BPR(Business Process Reengineering) related with the CALS in electronic industry. Therefore, the purpose of this study is to analyze the advancing status and to present suggestions for the development of the CALS in electronic industry. In order to achieve the purpose, the case study has been conducted using the questionaries on the end-users and the interviews on the managers in the CALS area. The case study cover 57 users of the CALS for the three outstanding electronics(L, S, and D Electronics) in Korea. The questionaries include five success measures and eleven diffusion factors for the component technologies such as ERP/SCM, PDM, and BPR. In summary, the CALS will serve as the bases for exciting corporated innovations and the common business framework which facilitates the realization of Virtual Enterprise and Electronic Commerce in the 21st century.

• 산업경영시스템학회지
• /
• 제25권3호
• /
• pp.64-77
• /
• 2002

In every sectors of industry, the Business Process Reengineering(BPR) has been applied for taking competitive advantage under rapidly changing environment. A company adopting the BPR has begun to consider the introduction of Enterprise Resource Planning ERP systems. ERP systems can integrates many core activities of business, such as manufacturing management, human resource management, financial management, supply chain management by applying the best practices to facilitate a rapid decision-making, cost reductions, and organizational control. Unfortunately, however, many tentative risk factors are existed through each phase of the introduction of ERP systems. As a result, it can bring an enormous benefits to a company or it can be a disastrous for organization. Therefore, two critical questions regarding the introduction of ERP systems should be analyzed before actual introduction has happened. They are "how can ERP systems be introduced successfully\ulcorner" and "what are the critical success factors for each phase of introduction of ERP systems\ulcorner". Through this research, We studied and analyzed the characteristics of critical success factors requiring at each phase of the introduction of ERP systems by applying the questionnaire survey method. Finally, we suggest the list of barriers and critical success factors for each phase of introduction of ERP systems.tion of ERP systems.

• 한국정보시스템학회지:정보시스템연구
• /
• 제17권2호
• /
• pp.137-154
• /
• 2008

Customer Relationship Management (CRM) is indispensable for companies in recent business environment, in which the customers are recognized as more valuable asset to increase the earning power of enterprise. For gaining competitive advantage, most companies want to maintain existing customer relationships and generate more profits with customers through long-term relationships. In this study, we developed the models which are designed to select CRM systems in financial institution, which is one of competitive sectors and undergoes rapid changes due to M&A(Merger and acquisition), innovation and reengineering in Korea. The selection model of CRM systems for financial institution was developed utilizing the Analytic Hierarchy Process (AHP) and the expert's knowledge were built up of three groups; researcher group, developer group, and user group. We found that there are significant deferences for the weights of criteria in our selection model according to the kind of experts. This study provides helpful guidance on how to assign appropriate weights to each criteria in selection models when financial institution introduce the CRM systems.

• 한국의료질향상학회지
• /
• 제1권1호
• /
• pp.56-65
• /
• 1994

Total quality management has been a focus of concern in recent years since some dissatisfaction with the results from implementation of quality assurance programs in the U.S. Many managerial methodologies and innovation guidelines from academic disciplines have been applied to promote TQM programs in the health field. This paper consists of two folds of aspects: firstly to examine TQM's managerial philosophy by comparing with the newly introduced managerial concepts in Business Reengineering; and then to introduce a method for an integrative way of process analysis, Entity Life-Cycle Diagram (ELCD) modeling. The analysis method was compared with Process Map, which is a well-known method for BR applications. To show effectiveness of ELCD modeling, a case of application was introduced using 'drug' as a target entity. With having TQM issues in mind, the result was reflected in designing Entity Relation Diagrams. The results of ELCD modeling turn out to be helpful in designing database related to quality monitoring, in that many monitoring check points can be identified in a systematic way and that queries cross-sectional over organizational boundaries can be generated with a consistent view focusing on the drug use as a single process. Full evaluation of the analysis method remains to be studied until the completion of the information system under construction. But as long as TQM is based on a process-oriented view and needs supports from information system, ELCD can be one of the appropriate choice as a tool for the process analysis.

• 한국정보시스템학회지:정보시스템연구
• /
• 제10권1호
• /
• pp.27-50
• /
• 2001

The purpose of this study was to examine some of the most important factors for the development of information systems with today's fast-paced, ever-changing, and exciting information system environment. Especially, it was focused to investigate current information technology related to develop information systems, to find some important problems during the development process, and to suggest solutions for the problems. Case research methodology was used because a natural setting was needed and a focus was on contemporary events for this study. Similarly, research phenomena was not supported by a strong theoretical base. The case was the development of an integrated information systems in a specific university. Multiple-case designs were desirable, but single-case study was used because of limitations of site selection. Multiple data collection methods were employed in this study such as documentation, interviews, and direct observation. Some major problems were found during the system development. First, the schedule to complete a project was delayed over six months. Second, the system did not ensure to align organizational goals and information systems goals based on BPR (Business Process Reengineering). Third, there was a difficulty in evaluating request for proposal (RPR) returns and choosing a vendor. Finally, information technology is changing too fast. So, it was very difficult to get the transparency of new technology The study has suggested a few solutions: top management support, matching If planning with business planning, complete project plan and control, user participation, and training Finally, joint application development (JAD) is strongly recommended, which is a workshop that unites management, IT specialists, and knowledge workers to define and specify the logical requirements and technical alternatives for a proposed system.

• 한국건설관리학회:학술대회논문집
• /
• 한국건설관리학회 2001년도 학술대회지
• /
• pp.458-461
• /
• 2001

IT의 발전으로 산업사회가 정보화를 거쳐 지식화되면서 Value Chain을 규명하여 비효율적인 생산구조를 혁신하는 BPR(Business process Reengineering)이 이루어지고 이를 바탕으로 ERP(Enterprise Resource Planning) 구축이 이루어지고 있다. ERP를 확대하기 위해 SCM(Supply Chain Management)와 CRM(Customer Relationship Management)이 제조업에서 활발히 이루어지고 있다. 그러나, 건설산업에서는 이러한 IT의 접목이 본격화되지 못 하고 있으며 정보화에 대한 인식 또한 미비한 실정으로 정부 주도의 건설CALS와 일부 대기업에서만이 기존의 업무 프로세스를 개선하고 개별 시스템을 통합하는 작업이 이루어지고 있는 실정이다. 대다수의 건설관련 기업은 기존의 조직 및 생산구조에 대한 혁신이 이루어지지 않고 있는 실정이다. 건설산업의 특성상 사업수행 정보(Project Information)와 실적자료(Historical data)의 효율적 관리가 이루어져야 할 것이며, 기존의 기능 중심의 정보흐름을 프로젝트 중심의 정보흐름으로 전환할 수 있는 CIC(Computer Integrated Construction) 및 PMIS(Project Management Information System)의 개발이나 도입이 필요하다. 본 논문은 건설산업에서의 정보화의 문제점을 분석하고 정보의 발생과 흐름을 분석하여 정보화체계 구축의 핵심인 정보의 표준화·동시화·중앙집권화를 이룰 수 있는 방안을 제시하고자 한다.

• 한국건설관리학회논문집
• /
• 제19권5호
• /
• pp.61-69
• /
• 2018

건설프로젝트는 장기간에 걸친 현장생산방식으로 이루어지며, 대부분의 공종이 야외에서 이루어지는 특징을 가진다. 따라서 공정계획 수립 시 예정공사기간 준수를 위한 방안으로 작업불능일을 산정하여 Activity에 반영하고 있다. 하지만 이러한 작업불능일은 경험과 직관에 의해 일률적으로 일수를 판단하는 것이 대부분이며, 전문가마다 필요한 정보와 업무방식이 각각 상이하여 같은 현장이라도 산정하는 방식이 다르고 그 결과도 차이가 심한 실정이다. 따라서 작업불능일 산정 시 업무정보의 과학적이고 정량적인 이해가 필요하게 되었다. 따라서 본 연구에서는 작업불능일 산정에 필요한 업무정보를 수집, 정리하여 작업불능일 산정 프로세스를 도출 하였으며, 산출된 프로세스를 바탕으로 기초화면을 설계 하였다. 전문가 인터뷰를 통해 검증한 결과, 기존 업무대비 약 69%의 업무시간 단축효과와 92%의 업무정보 매트릭스의 신뢰성을 보였으며 80%의 전문가가 시스템화에 대해 긍정적으로 평가하였다. 본 연구를 통해 작업불능일 산정업무 시 업무이해를 증진시키고 정량적인 업무수행에 따른 효율화를 도모할 수 있을 것으로 보이며 향후 시스템화에 대한 연구가 지속되어야 할 것이다.

• 한국경영과학회:학술대회논문집
• /
• 한국경영과학회 1995년도 추계학술대회발표논문집; 서울대학교, 서울; 30 Sep. 1995
• /
• pp.249-263
• /
• 1995

본 연구는 비즈니스 프로세스 리엔지니어링(Business Process Reengineering : BPR)의 분야에서 제기되고 있는 여러 가지 지침들을 종합.분석하였다. BPR 구축을 위한 단계를 분석(Analysis), 재설계(Redesign), 실행 (Implementation)으로 구분하여 각 단계별 지침들을 분석하였으며, 이러한 지침들이 조직구성요소중 어떤 요소에 영향을 미치는지를 분석하였다. 또한 각 단계의 지침들이 비즈니스 프로세스 리엔지니어링을 통하여 개선하고자 하는 성과 측정의 주요 요소인 품질(Quality), 비용(Cost), 속도(Speed), 서비 스(Service)의 측면에서 어떤 요소에 영향을 미치는지를 파악하였다. 이를 통 하여 BPR 구축의 기본적인 틀과 구조적 지침을 제시하고 있으며, 향후의 실 제적 적용 및 연구들이 나아가야 갈 방향을 제시하고 있다. 본 연구를 통하 여 기존의 연구에 대한 현황과 한계를 발견하였다. 첫째, 기존의 많은 연구 들은 BPR의 재설계 측면을 위주로 한 연구이며, 구체적이고 실천적인 지침 들을 제시하지 못하고 있다. 둘째, 실행단계에서는 주로 추상적인 지침들을 제시하고 있다. 셋째, 재설계 단계에서는 조직의 문화적인 측면이 별로 고려 되지 않고 있다. 넷째, 성과 측정의 관점에서 볼때 BPR 지침들은 특히 비용 절감을 위한 목표를 달성할 수 있는 지침들의 제시가 부족한 실정이다. 또한 조직환경, 조직구조, 조직문화와 같은 조직의 특수한 상황에 적합한 연구가 아닌 일반적인 지침들만을 제시하고 있어 BPR을 추진하는 조직 및 기업에 서 그 지침들의 효과가 매우 제한된다.