• The Transactions of the Korea Information Processing Society
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• v.5 no.4
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• pp.904-914
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• 1998

BPR(Business Process Reengineering), a radical improvement approach of business process, has been paying attention, and work-flow management and automation has been concentrated on progress velocity of business process and productivity of engineers. In software engineering, software process engineering which focus to process begin to be watched, and for the purpose of software productivity and quality progress and reduction of development term, study on SPR(Software Process Reengineering) is being progressed. In this paper, made workflow analysis and design method for construction of work-flow management system of software process to stand firm process reengineering methodology. In other words, we studied modeling process methods for SPR process, and software process structure and workflow analysis method which construct software process workflow model and specification definition method of workflow software.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.569-574
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• 2005

This paper presents the core technology of Construction Business Process Automation to model and automate construction business processes. Business Process Reengineering (BPR) and Automation (BPA) have been recognized as one of the important aspects in construction business management. However, BPR requires a lot of efforts to identify, document, implement, execute, maintain, and keep track thousands of business processes to deliver a project. Moreover, existing BPA technologies used in existing Enterprise Resource Planning (ERP) systems do not lend themselves to effective scalability for construction business process management. Application of Workflow and Object Technologies would be quite effective in implementing a scalable enterprise application for construction community. This paper present the technologies and methodologies for automating construction business processes by addressing how: 1) Automated construction management tasks are developed as software components, 2) The process modeling is facilitated by dragging-and dropping task components in a network, 3) Raising business requests and instantiating corresponding process instances are delivered, and 4) Business process instances are executed by using workflow technology based on real-time simulation engine. This paper presents how the construction business process automation is achieved by using equipment reservation and cancellation processes simplified intentionally.

• Information Systems Review
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• v.10 no.1
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• pp.1-20
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• 2008

One of the major applications of CRM systems is to integrate and automate selling processes. CRM systems provide sales people with tools and data sources they need to reengineer their selling processes. In the industry where sales are traditionally based on personal relationships and the use of the CRM systems is voluntary, the installation of technical solutions does not guarantee Selling Process Reengineering (SPR). The objective of this study is to investigate (1) organizational factors that influence CRM use by sales personnel; and (2) the mediation effect of CRM system use on SPR success when system use and process reengineering are voluntary rather than institutional. Understanding the determinants of voluntary CRM system use and SPR success provide valuable guidance for managers. Managers can benefit from this study by focusing on improving the factors that affect voluntary CRM system use and SPR success.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.19 no.37
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• pp.53-61
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• 1996

Recently the business transformaton of a company is achieved through the business process re-design and total quality management concept. This paper focused on the decision of the critical measurement point(CMP) for maximizing the effectiveness of the business process reengineering. In general, the types of business processes can be classified into two kinds, serial processes with IPO(input/process/output) type and non-serial processes with workflow type. The traditional method of selecting the CMP relies on the experiences and intuitions of the process owners. We suggest a mathematical method for more objective selection of CMP by using Dynamic Programming.

• Asia pacific journal of information systems
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• v.8 no.2
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• pp.69-83
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• 1998

Some simulation tools have been developed to support business process reengineering. These tools can be used to not only analyze an as-is model of the existing process but also assess the potential value and feasibility of to-be models. But most of them are restricted to analyzing and redesign of the workflow only. Little attention is paid to the organization of people and their roles. This paper Presents a new methodology for business process simulation modeling and analysis. The methodology is based on the concepts of roles and customer-supplier chains. So the proposed methodology allows for tracking people and their roles affected by reengineering the business process. It enables one to analyze and evaluate not only workflow, but roles that are part of the flow. This paper developed a simulator to systematically construct simulation models and conduct simulations easily and efficiently. A case study is also presented as an illustrative example.

• IE interfaces
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• v.16 no.spc
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• pp.76-81
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• 2003

BPMS (Business Process Management Systems) is aninformation system that systematically supports designing, administrating, and improving the business processes. It can execute the business processes by assigning tasks to human or computer agents according to the predefined definitions of the processes. In this research we developed a task assignment algorithm that can maximize overall process efficiency under the limitation of agents' capacity. Since BPMS manipulates the formal and predictable business processes, we can analyze the processes using queuing theory to achieve overall process efficiency. We first transform the business processes into queuing network model in which the agents are considered as servers. After that, workloads of agents are calculated as server utilization and we can determine the task assignment policy by balancing the workloads. This will make the workloads of all agents be minimized, and the overall process efficiency is achieved in this way. Another application of the results can be capacity planning of agents in advance and business process optimization in reengineering context. We performed the simulation analysis to validate the results and also show the effectiveness of the algorithm by comparing with well known dispatching policies.

• Journal of Korea Multimedia Society
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• v.20 no.7
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• pp.1073-1089
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• 2017

Changes in the business environment and increased competitiveness have led many companies to consider Business Process Reengineering(BPR) as a means to improve performance. However, while some BPR projects have been successful among the many companies that have performed BPR, most of the reengineering efforts have been deemed unsuccessful as the project failed. There are many answers to this, but the most important point is that the effective linkage between process innovation and information system construction is insufficient. Even if the reform of consciousness is carried out through the promotion of management innovation activities such as BPR, and the process is improved, management infrastructure can not be continuously maintained if infrastructure, especially information system, is not built up to support it. In this paper, we propose BPR and information system combining methodology for successful BPR execution and information system construction, and describe the result of BPR consulting performance when constructing information system and compare the improvement of failure risk factor. In addition, we present the case through the case of K company, and finally present customer satisfaction through post evaluation after completion of K company information system construction project implementation.

• The KIPS Transactions:PartD
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• v.12D no.7 s.103
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• pp.947-956
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• 2005

Software(S/W) reengineering is one of the effective technologies to produce a business worth and en and the S/W ROI continuously. In spite of, S/W reengineering has been recognized a cost-consumptive works with inefficient productivity. In fact we have used to transform to confusion system with destructive system architecture by extending and updating legacy system in a temporary expedients. Moreover it is impossible to provide the time-market products for coping with rapid changeable system environment and meeting to complicated customer's requirements. Therefore, we need a systematic reengineering methodology to fulfill the changeable environment, as appearance of new IT techniques, various alteration of business information model, and increment of business logic. Legacy systems can be utilized as the core property in business organization through reengineering methodology. In this paper, we target to establish the reengineering process, proposed MaRMI-RE consisting of initial Planning phase, reverse engineering and component transformation phase. To describe the MaRMI-RE, we presented the concrete tasks and techniques and artifacts per individual phase in process, and the case study is showed briefly.

• Journal of Korean Society for Geospatial Information Science
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• v.22 no.4
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• pp.81-89
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• 2014

In Korea, National spatial data infrastructure has implemented in order to integrated manage and share the national spatial information producted by public agencies and local governments. The necessities of systematic quality management are raised, because information, which is generated by different agencies, is integrative managed by national level. In this paper, the establishment of BPR(Business Process Reengineering) for national spatial data infrastructure quality management system. Quality management business is defined as quality management object definition, quality measuring, evaluation and analysis, and quality enhancement process. Next, activities for each process are designed. For the quality management business, business rule(BR) is required for determining error. We derive the BR for six objects(legal-dong, railway boundary, railway centerline, road boundary, road centerline, building) among the basic spatial information. Other information's BR can be generated by using the derivation method described in this paper. Based on the BPR of this paper and derived BR, national spatial data infrastructure quality management system can be implemented in the future.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2006.06a
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• pp.184-184
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• 2006