• Journal of Korean Society for Quality Management
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• v.36 no.1
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• pp.20-30
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• 2008

Nowadays many countries in the world have been implementing TQM which is originated from Japanese management style. There are many research results that TQM has a positive influences on business results. But the levels of implementing TQM are different by countries. The domestic competitors and the customers, who have the great influences on business results are also quite different. Therefore the levels of TQM in some company and the influences of TQM factors on business results are supposed to be different by countries. The situations of the countries lying on the more developed stage will be a good benchmarks for the countries on following stages. There are few researches on this cross countries analysis. This paper do the empirical study on the effects of TQM factors on business results between Korean and Japanese small or medium sized manufacturing companies. First, the levels of TQM are compared between countries. Second, what key success factors among TQM ones are for business success is analyzed for each country and compared between two countries. This study will help to plan the road maps in TQM journey for the Korean companies.

• The Journal of Society for e-Business Studies
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• v.15 no.4
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• pp.79-99
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• 2010

As data exchange between business partners in e-business becomes more active, obtaining and managing reliable data is emerging as a pressing issue for corporations and organizations. For the resolution of data quality, this paper proposes a framework for data quality management with its scenario. The data quality management framework consists of three phases: data quality monitoring, data quality improvement and data application, each of which has three processes. In each process, necessity, functions, roles, and relationships among processes are specified. In order for users to directly apply the framework to the business field, a business scenario is given with examples of product identification and classification code systems widely used in e-business.

• Journal of Korean Society for Quality Management
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• v.39 no.3
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• pp.444-460
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• 2011

We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.

• Journal of Korean Ophthalmic Optics Society
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• v.9 no.1
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• pp.43-51
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• 2004

The purpose of this study was to investigate the present business management strategy of optician's stores for their improvement and development so that they directly related to consumers in the sale channel of eyeglasses are retailing business. For this purpose, it attempted to investigate the present state and business management problem of optical stores in korea. We wish to present problem and improvement direction on optician's stores condition and administration management, and show useful operation method in optician's stores.

• Journal of Distribution Science
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• v.10 no.11
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• pp.11-20
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• 2012

Purpose - This study attempts to measure the management performance of a food manufacturer using the BSC as one of the main business management techniques used to achieve the vision of a corporation. Research design, data, methodology - The measurement of business performance of a Japanese food manufacturer was conducted from four perspectives of BSC. Matsui (2005) developed the 'Cross-analysis chart'. Results - First, there were many cases where a minor wastage of raw materials was related to increasing costs. Second, the food manufacturer should try to recover the investment cost through significantly increasing the rate of the facility's operations. Third, reducing personnel expenses could be an important issue in labor-intensive manufacturing. Fourth, customer management was very important in the food manufacturing business. Finally, the food manufacturer should actively consider proposals influencing the food culture to secure high profits in the future. Conclusions - There were many limitations in applying these results to Korean food manufacturers, as this study applied to and analyzed the results in the context of the Japanese food manufacturer.

• Journal of the Korea Safety Management & Science
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• v.12 no.4
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• pp.199-206
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• 2010

In this era of globally competitive world market, many business firms have been using ISO 9000 quality management system, whose principles are leadership, customer focus, people involvement, etc., which are expected and desired to be attained for the various long/short term goals of the business firms. This paper studies whether and how those principles are implemented in the areas of service, manufacturing, etc., and researches the regression relations between business firm's performance and those principles. Using hypothesis testing, we found and showed results which can be referenced for the higher performance of business firms and those can be added to the pool of knowledge about the ISO principles implementation in service and manufacturing industries.

• Korean Journal of Construction Engineering and Management
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• v.9 no.5
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• pp.149-158
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• 2008

Plant construction is being a motive power of national economic growth, because it is a higher value-added business which has enormous influence through other industry. But, plant projects management of the domestic company was poor. So, the development of EPC Business Process Management method has been encouraged. Therefore, this paper performed several researches for setting up the EPC Business Process Management Model for improving plant project management. And the details are as follows. First of all, this study collected the work procedure manuals of 12 large-sized international construction companies. Secondly, from the analyzing gathered EPC work procedure manuals, issues of work procedure manuals were analyzed and improvement plans were drawn out. Basis on this, This study presents a method to improve project management for EPC plant project. 'The Work Procedure Matrix for EPC Management' and 'Key Unit Works for EPC Management' were drawn out by using overseas construction management theories and international regulations. In addition, 'The EPC Business Process Management Models' reformed to the Business process method, that is the set of specifications, documents and procedures used to manage the EPC plant project. And it describes how the EPC work procedure manuals will be used. Finally, this study suggests the model of EPC Business Process Management System. The framework of Plant project management can be clarified by using 'The Work Procedure Matrix'. And 'Key Unit Works' are used to organize the work procedure needed to improve plant projects management. The results of this study will help to improve in project management efficiency for plant construction.

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.6 no.1
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• pp.144-155
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• 1996

During the 1990s the workplace has grown more complex and business competition has increased world-wide. All organizations, whether for-profit or non-profit have been forced to respond to market changes. More advanced information and technology, greater product diversity, shorter product life cycles, increased quality requirements, more regulation oversight, decreasing productivity, more competitors, and increasing overhead costs have motivated organizations to focus on ways to deliver products cheaper, better, and faster. Many organizations are searching for ways to reduce costs through downsizing, reengineering business processes, implementing quality management, outsourcing, and improving cost management. Support departments that provide services internal to an organization such as human resources, legal, and environmental, safety, and health (ES&H) are often the first organization targeted for cost reduction and cost control initiatives because these functions are part of a rapidly increasing overhead cost. Recently, ES&H functions are incresingly being integrated into the business of business to contribute value to organization beyond mere compliance with ES&H regulations. The discussions and development of the ISO compatible Environmental Management Standards or Occupational Safety and Health Management Standards is another impetus to integrate ES&H function into the business of business. Thus, ES&H professional need new skills to analyze the cost of their function and communicate the value of the products and services they provide. In recent years, the need for and the importance developing cost management and business skills by ES&H professionals have been emphasized in the literature. Communicating with decision makers in terms of cost and value to the organization, and by using business language and business arguments is the first step toward effectively integrating ES&H activities into the business of business. Activity-based costing (ABC) is a cost management method that measures the cost of a product or service based on the actual use of resources by activities, and based on the actual amount of activities used to produce a product or service. ABC is recommended as a tool for managers of ES&H organizations to determine the cost of developing and providing ES&H products within a for-profit firm or non-profit agency. This paper discusses the trend of integration of ES&H functions into the mainstream of business activities within an organization. The general principles of treditional cost accounting are presented as a bases for understandging why and how ABC will provide more accurate estimates of cost. The principles and concepts of ABS are presented as a tool for determining more accurately the true cost of ES&H products and services.

• Journal of Digital Convergence
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• v.7 no.2
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• pp.35-41
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• 2009

The information technology, in the digital economy era, does a very important role not only for the country's administrative management innovation but also for the business and for the everyday life. Specifically, the e-business for the company or organization is defined as "using the Internet and IT, rescheduling of business process management activities to increase productivity and efficiency and to create new business opportunities." Thanks to the Korea's recent efforts, overall level of informatization and digitalization is able to receive high praise. But the e-business readiness (e-readiness) level is still expected a lot of room for improvement. In this paper, I try to analyze the informatization level of Korea's by the EIU's e-business readiness index and IT industry competitiveness index, to prepare a full-scale e-business era of global competitiveness through any preparation that could do to improve the situation from the analysis of statistical data.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1991.10a
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• pp.51-65
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• 1991

This paper describes computer-integrated manufacturing (CIM) systems as strategic information systems for business which play an important role in accelerating the speed of business, and develops a measure showing a degree of business tendency to be CIM which enables the business to check on its present status as far as CIM is concerned. It is well known that the productivity of knowledge workers is lower than that of other workers. Nowadays, a great deal of effort goes into the productivity improvement of knowledge workers. In this respect, this paper also develops a quantitative model for the productivity of knowledge workers. Finally, this paper deals with following four steps which our small business should follow through its process of CIM: [Step 1] Using expert knowledge; [Step 2] Invention of technological information; [Step 3] Feedback of factory information to the management; and, [Step 4] Accelerating the speed of business.