• Title/Summary/Keyword: Business Transformation

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Impact of Digital Transformation on Business Performance: Moderating Role of Innovation Resistance and Organizational Characteristics

  • Jin-Kwon KIM;Min-Chul KIM;Tony-DongHui AHN
    • The Journal of Economics, Marketing and Management
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    • v.12 no.4
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    • pp.65-76
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    • 2024
  • Purpose: This study aims to identify the relationship between SMEs' digital transformation capabilities, smart factory utilization, and management performance. It also aims to suggest how companies strategically utilize smart factories to achieve a competitive advantage and sustainable growth through empirical analysis of differences in innovation resistance and organizational characteristics. Research design, data, and methodology: This study Implement for SME's building smart factories did. The survey was conducted for 90days from October 1st, 2023 to December 31th, 2023. Total of 210 surveys were collected, and 186 surveys, excluding ones with missing value and outliers (64 surveys), were used. Results: The results of the empirical analysis based on previous research are as follows. First, digital transformation capabilities such as digital technology, digital leadership, and digital strategy affect smart factory utilization. Second, smart factory use affects operational performance. Third, innovation resistance has a moderating effect in the relationship with digital transformation capabilities, smart factory utilization, and management performance. Fourth, organizational characteristics have a moderating effect in the relationship with digital transformation capabilities, smart factory utilization, and management performance. Conclusions: Explore strategic ways to improve your organization's digital transformation capabilities. It is necessary to establish a strategy to make organizational members aware of the necessity and importance of introducing a new system through centralization of the organization.

The Effect of Digital Transformation on SMEs using O2O Platforms: Focusing on Customer Engagement

  • Kayoung Shin;Jaeyeon Jeong;Moonkyoung Jang
    • Asia pacific journal of information systems
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    • v.32 no.3
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    • pp.580-600
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    • 2022
  • The purpose of this study is to investigates the effect of SMEs' digital transformation efforts in O2O platforms on customer engagement. This study focuses on digitalization, which is a practically viable phase for SMEs using O2O platforms among the three digital transformation stages (digitization, digitalization, and digital transformation). This study specifically categorizes digital transformation efforts into three categories: information diversity, responsiveness to customers, and the degree of functional use. To analyze the impact of these efforts on customer engagement, we conducted a zero-inflated negative binomial regression using the dataset provided by Naver SmartPlace, a representative O2O platform in South Korea. The results present that the positive relationship between these aforementioned factors and customer engagement. Thus, this study demonstrates that utilizing O2O platforms can be an effective strategy for SMEs that lack the resources to achieve a successful digital transformation.

A Journey of Digital Transformation of Small and Medium-Sized Enterprises in Vietnam: Insights from Multiple Cases

  • BUI, Minh Le
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.10
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    • pp.77-85
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    • 2021
  • This study aims to investigate the status quo and identify the challenges and benefits of the digital transformation in the context of small and medium-sized enterprises (SMEs) in Vietnam. The six participating SMEs were purposely contacted, and they were either nominated for, or received the Vietnam Digital Awards in 2018, 2019 and 2020, which were held by the Vietnam Digital Communication Association (http://en.vdca.org.vn/). A qualitative research method is adopted, using a semi-structured interview method and a theoretical triangulation of legitimacy, stakeholder and stewardship theories to facilitate the investigation. This research tries to identify the current challenges and benefits for digital transformation of SMEs in Vietnam, based on perception and experience from business leaders and managers from six SMEs in Vietnam. The findings of this study reveal that besides the recent challenges for digital transformation, participants also experienced and shared their perspectives regarding the benefits received from the digital transformation journey of their organization, which varied from (i) improve operational as well as business functions; (ii) liberate staffs and managers from daily work and allows them to focus on decision-making tasks; (iii) enable solutions to deal with consequences from the COVID-19 pandemic; (iv) enhance value creation process; and (v) help firms to align with the global business standards.

Relationship between Dynamic Digital Capabilities, Digital Transformation, Digital Technology Acceptance, and Firm Performance

  • Min-Chul KIM;Jin-Kwon KIM;Tony-Donghui AHN
    • The Journal of Economics, Marketing and Management
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    • v.12 no.4
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    • pp.51-64
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    • 2024
  • Recent studies have introduced that digital transformation positively impacts firm performance. However, research on the relationship between organizational capabilities or attitudes as antecedents or situational variables for successfully driving digital transformation remains limited. Therefore, this study aims to systematically analyze how dynamic digital capabilities and the mutual relationships between organizational members' digital acceptance influence firm performance throughout the process of driving and achieving digital transformation. Research design, data, and methodology: This study developed the concepts and measurement items for each variable based on prior research. A survey was conducted with 258 companies participating in mini clusters within industrial complexes across the county. The data was analyzed using a structural equation model with the AMOS software package. Results: Based on existing literature, hypotheses were formulated regarding the causal relationships among variables, and analysis was conducted. The results indicate that digital transformation and employees' technological acceptance play a mediating role in the relationship between dynamic digital capabilities and firm performance. Specifically, the organization's dynamic digital capabilities enhance both digital transformation and technological acceptance. Moreover, digital transformation leads to higher firm performance when technological acceptance is high. Conclusions: This study has shown the importance of enhancing dynamic digital capabilities as a prerequisite for driving digital transformation and highlighted the significance of organizational members' perceptions and attitudes toward information technology. Particularly, through detailed causal analysis among the specific items of each variable, insights were gained for both academic and practical applications.

Digital Transformation, Manipulation of Asset Evaluation and M&A Performance: Discussion on the Intermediary Effect of Internal Control

  • Chen Chen;Hee-Jung Lee;Nan Hui;Xue-Hua Qian
    • Asia-Pacific Journal of Business
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    • v.14 no.1
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    • pp.1-19
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    • 2023
  • Purpose - The purpose of this study was to examine the internal relevance between digital transformation, manipulation of asset evaluation and corporate M&A performance and further explores the impact path of manipulation of asset valuation on corporate M&A performance. Design/methodology/approach - This study based on the financial data of A-share listed companies in Shanghai and Shenzhen Stock Exchanges from 2013 to 2021. Findings - First, manipulation of asset evaluation is negatively correlated with M&A performance. Second, Digital transformation significantly weakens the negative correlation between manipulation of asset evaluation and corporate M&A performance. Third, The effectiveness of internal control plays a partially intermediary role in the process of manipulation of asset evaluation affecting M&A performance. Research implications or Originality - Enriching the existing literature on the subject, the study can also provide useful reference for improving the performance of corporate mergers and acquisitions, regulating asset valuation, promoting the digital transformation of enterprises and improving internal control mechanisms, with both theoretical and practical implications.

The Impact of Convergence on Business Performance;An Empirical Study on Korean ICT Sector

  • Park, Ho-Young;Chang, Suk-Gwon
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.780-787
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    • 2007
  • The Information and Communication Technologies (ICT) sector is undergoing a fundamental transformation. Determinant factors in this transformation process are deregulations and technological advancements. From the value chain perspective, industry convergence plays the most crucial role in the transformation of the established telecommunications and media industries. The objective of this paper is to validate the impact of convergence on the business performance using empirical data. To identify the various effects driven by industry convergence, we analyzed the relationships between firm's degree of convergence and the business performance using regression analysis. From the empirical result with the 2002-2005 data, it was found that the convergence across ICT sectors improves the business performance measured by Tobin's q significantly and this is only a recent phenomenon. These results are consistent with the conjecture that higher degree of convergence is becoming more associated with higher market value.

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Gemas: Enhancing the Distribution of Integrated Eco-Friendly Marketing Strategies towards Digital Transformation and Global Competitiveness

  • Diana AQMALA;Febrianur Ibnu Fitroh Sukono PUTRA
    • Journal of Distribution Science
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    • v.22 no.5
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    • pp.39-57
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    • 2024
  • Purpose: Various policies continue to be strengthened to develop Micro, Small and Medium Enterprises (MSMEs), which have a strategic role in the economy through the pillars of corporatization, capacity and financing to support strong and inclusive economic growth. Efforts to transform MSMEs marketing strategies are undertaken through eco-friendly digitalization to increase resilience and more productive and innovative capacity. Research design, data and methodology: This research is an exploratory qualitative approach taken to investigate the transformation of eco-friendly marketing strategies for MSMEs to increase competitiveness at the global level. The samples obtained were 425 MSMEs assisted by the DKI Jakarta, Bali, Java, Borneo, and Sumatera. The data collection technique used non-probability sampling (snowball sampling). Data is analyzed through collection, reduction, analysis, validity testing, presentation and conclusion. Results: This research shows the transformation of eco-friendly digital-based MSME marketing strategies occurred through four stages, namely production and institutional activities, expanding market share, digitalization and financing, and export market access. Conclusions: Eco-friendly digital transformation allows MSMEs competencies to be refined to improve business processes and business competitiveness at the international level. The contribution of this marketing strategy transformation is expanding MSMEs access to financial institutions (fintech), marketplaces, and QRIS (QR Code Indonesian Standard) digital payments.

Strategic Framework for Digital Transformation in Architecture, Engineering, and Construction Organizations

  • Jaehyun PARK;Sungkon MOON
    • International conference on construction engineering and project management
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    • 2024.07a
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    • pp.1145-1152
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    • 2024
  • Digital transformation has become a pivotal focus in the Architecture, Engineering, and Construction (AEC) industry, driven by an urgent need to enhance productivity and optimize resource management. This transformation plays an essential role throughout the entire project lifecycle, from the early stages of conception to the final phases of completion. The paper underscores the critical importance of aligning digital transformation initiatives with the broader business strategies of AEC organizations. This alignment is key to gaining a competitive edge and fostering sustainable growth within the industry. The paper introduces a comprehensive and adaptable strategic framework for digital transformation. This framework is designed to be flexible, allowing AEC organizations to tailor digital transformation strategies to meet their specific needs and objectives. The framework not only addresses the technological aspects but also considers the cultural and operational shifts required for successful implementation. Moreover, the paper delves into various aspects of digital transformation, such as data management, workflow automation, and the integration of emerging technologies like AI and IoT in AEC processes. It discusses the potential barriers to digital adoption and offers strategies to overcome these challenges. This paper serves as an in-depth guide for AEC organizations looking to seamlessly integrate digital technologies into their business models. It provides valuable insights and methodologies that are crucial for any entity in the AEC industry striving to thrive in an increasingly digitalized world, making it a must-read for leaders and decision-makers within the industry.

The Business Transformation in Small and Micro Businesses and government's role (소상공인의 업종전환과 정부기관의 역할)

  • Ji, Yong-Ha;Yang, Hae-Sool
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.12
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    • pp.3804-3814
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    • 2009
  • Because of the stagnancy of business activity and an excessive competition, the number of the people who quitting of one's business is increasing rapidly. Especially, government is further efforts on the upbringing for the small and micro business. But the ratio of cessation of business is increased gradually due to the influence of saturated market, consumer confidence shrinking, lack of funding and appearance of super supermarket. The another characteristic of growth rate for the cessation of business is the increase of the second foundation of business desire to succeed. But government's business transformation policy is inadequate. So, this study is willing to give an improvement of the government's support system through extraction actually and dependable data about business transformation and analysis to found a various gain model that continuous growth in small and micro business.

How to Apply the New Quality Dimensions to the New Business in the Digital Transformation Era? (디지털 전환 시대의 새로운 품질 차원 적용 사례연구)

  • Park, Min Seo;Bae, Kyung Mi;Kim, Youn Sung
    • Journal of Korean Society for Quality Management
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    • v.49 no.4
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    • pp.609-622
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    • 2021
  • Purpose: In recent years, several new attempts have been made to offer products and services based on servitization and customization for comparative advantage and customer satisfaction. Apparently, these attempts are empowered by new digital technologies. Therefore, this study aims to present new business cases with features of digital transformation era in Korea on the perspective of new quality dimensions. Methods: The study approaches the subject by presenting a number of recent business cases in multiple fields in Korea. All cases are analyzed and compared with "10 Quality Dimensions" and several related implications such as servitization, customization, digitalization and differentiated value. Results: The results of this study are as follows; the common core quality dimensions of case are customization, aesthetic and convenience. Furthermore, the critical role of technology is deduced as the core quality dimensions are built on new digital technologies. Lastly, businesses in the age of digital transformation must focus on the core performance of their products and services for customer satisfaction while delivering new core quality dimensions. Conclusion: Recent digital technologies are capable to realize servitization and empower companies to provide differentiated and customized products, services, and experience to their customers. However, it is significant to retain other factors for customer satisfactions rather than customization.