• Title/Summary/Keyword: Business Process Performance

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The Impact of Knowledge Management Processes on Knowledge Sharing Attitude: The Role of Subjective Norms

  • SYED, Aneela;GUL, Nagina;KHAN, Hadi Hassan;DANISH, Muhammad;Ul HAQ, S.M. Nabeel;SARWAR, Bilal;AZHAR, Usman;AHMED, Wahab
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.1017-1030
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    • 2021
  • Constructed upon Knowledge Management (KM) processes, the current study aims to investigate the interrelationship between Knowledge Sharing (KS) attitude among the faculty members and KM processes in higher education institutes (HEIs) in Pakistan along with the intervening role of subjective norms between KM processes and KS attitude. This research incorporated the theory of Planned Behavior (TPB) and the theory of Reasoned Action (TRA) to conceptualize the KS behavior by using a sample frame of 302 academic and administrative staff from research-based HEIs in Quetta, Pakistan. A questionnaire-based survey was conducted on permanent faculty members from different universities of Quetta, Pakistan. The finding of the study shows a positive attitude among the researchers. The study empirically examined the interface between KM processes and KS attitude and higher education performance while providing valuable insights into the prevailing literature by investigating the mediating role of subject norms. The impact of subjective norms on KS attitude and KM process indicates the importance and basic determinant in organizational premises and improvement of skills of faculty management in HEIs. The partial mediation also reveals the importance of subjective norms in the development of faculty members' KM and KS attitude process.

Innovation Capabilities of ICT SMEs in the Open Innovation (ICT 중소기업의 혁신 역량: 개방형 혁신을 중심으로)

  • Taehyup Roh
    • Information Systems Review
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    • v.19 no.1
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    • pp.169-183
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    • 2017
  • As global competition is heating up and product life cycle has been rapidly shortened, each company pursues a variety of competitive technology innovations through different means of innovation. In this study, we assume that open innovation can be a shift motive of the technology innovation paradigm of small and medium enterprises (SMEs) being beyond the limitations of R&D within a company. We analyze the process and content of open innovation and performance. In addition, we identify the problems generated in the open innovation process and analyze the ways to strengthen open innovation. This study is based on the investigations into the technological competitiveness of local SMEs. The innovation ecosystem is analyzed from the perspective of product/service innovation, organizational innovation, and marketing innovation. Situational analysis is presented on the relationship between the innovation capabilities of information and communication technology SMEs and innovation performance.

An XPDL-based Workflow Model Analyzer (XPDL 기반 워크플로우 모델 분석 도구)

  • Song, Ji-Hye;Kim, Kwang-Hoon
    • Journal of Internet Computing and Services
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    • v.11 no.6
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    • pp.145-157
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    • 2010
  • In this paper, we describe the design details and their implementation of a workflow model (or business process model) analysis system to be used for enhancing resource allocation efficiency and operational performance of enterprise workflows. In other word, the analysis works, proposed in this paper, on XPDL-based workflow models aim to verify the static aspects of the workflow models. Also, the system implemented in the paper is able to not only analyze structural patterns and resource allocation plans' efficiency of enterprise workflows modeled by the XPDL process definition language developed by the international standardization organization, WfMC, but also provide various forms of analytical reports. Conclusively, we strongly believe that the workflow analysis system developed in the paper enables workflow modelers to not only analyze and scrutinize structural patterns of their workflow models but also estimate their process resources assigning and planning measurements in order to improve accuracy, reliability and efficiency of enterprise workflows.

A Study on Construction of Design Environment and Design Automation Using 3D CAD System (3차원 CAD 시스템을 이용한 설계환경 구축 및 설계자동화에 대한 연구)

  • Kim, Yeoung-Il;Jun, Cha-Soo
    • Korean Journal of Computational Design and Engineering
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    • v.13 no.2
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    • pp.139-152
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    • 2008
  • In order to survive worldwide competition, today's industries are experiencing strong pressure to introduce higher quality products with lower cost and shorter lead-time. Therefore, the role of design in the process of product development is increasing in significance. In this research, two methods for improving the design capability are proposed: construction of design environment and design automation using 3D CAD system. The designers and design process are the core of product design using 3D CAD system. In order to maximize the design performance, construction of the design environment including selection of a suitable system, designer training for best use of the system, establishment of an efficient design process, and stabilization of the environment are required. A method is suggested to construct design environment by systematizing the contents of the projects and consulting experiences carried out for various categories of business such as electronic devices, motorcycles, electricity parts, sanitary wares, injection molds, and die casing molds. Design automation helps reduce tedious and time-consuming jobs, simplify complicated and error-prone modeling and drawing works to shorten the lead time and improve the product quality. To develop a design automation system, understanding the process and the related knowledge on design are very important before implementing the system using API provided by 3D CAD system. In this research, an eight-step procedure is proposed for the development of a design automation system. These eight steps are analysis of needs, determination of specification, verification of specification using 3D CAD system, inspection of related API functions, programming, field test, application in practice, and maintenance. A case study in which five design automation systems in the design of turbine generators using the proposed method is introduced in detail. These systems play important roles in the generation of various output items including 3D models, drafts, material information, and NC data. The case study shows how effectively the design time is reduced and the quality improved using those systems.

Evaluation the Relationship of Software Engineering Level and Project Performance by Organization Change Management (조직변화관리 수준에 따른 SW공학수준과 프로젝트의 성과)

  • Kim, Seung-Gweon;Yoon, Jong-Soo;Cho, Kwun-Ik
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.2
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    • pp.209-219
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    • 2014
  • With rapid convergence of information technology and expending role of software, many organizations have taken interested in We explore the relationship between the level of change awareness and deployment of software process improvement (SPI) approaches using a competing values framework. To measure awareness level of organization's change, DICE framework which provides means for predicting the outcome of change management initiatives is used. The four factors for organizaton's change: duration, integrity, commitment, and effort are evaluated and a score is calculated. In this paper, we apply the DICE(R) score as an independent variable to predict the outcome of a software process improvement. Our results indicated that the Organization have a higher chance of success have the better outcome in software process improvement.

Designing an Automated Production Information Platform for Small and Medium-sized Businesses (중소기업의 자동화 생산 정보 플랫폼 구축 모델 설계)

  • Jeong, Yoon-Su;Kim, Yong-Tae;Park, Gil-Cheol
    • Journal of Convergence for Information Technology
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    • v.9 no.1
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    • pp.116-122
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    • 2019
  • In recent years, small and medium-sized businesses are rapidly changing to an industrial structure where process/quality/energy data aggregates can be automatically or real-time to achieve global competitiveness. In particular, real-time information analysis produced in the production process of small businesses is evolving into a new process process that analyzes, predicts, prescribes and implements significant performance of small businesses. In this paper, we propose a platform-building model that can transform the automated production information system of small businesses into big data so that they can upgrade data that is generated by small businesses. The proposed model has the capability to support operational efficiency (consulting and training) and strategic decision making of small businesses by utilizing a variety of data on the basic information of products produced by small businesses for data collection by smart SMEs. In addition, the proposed model is characterized by close cooperation between small and medium-sized businesses with different regional characteristics and areas of information sharing and system linkage.

Industry Structure, Technology Characteristics, Technology Marketing and Performance of Technology -Based Start-ups: With Focus on Technology Marketing Strategy (기술창업의 산업구조 기술특성 및 기술마케팅전략이 창업성과에 미치는 영향: 기술마케팅 전략 유형 조절변수)

  • Han, Sang-Seol
    • Journal of Distribution Science
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    • v.14 no.2
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    • pp.93-101
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    • 2016
  • Purpose - This study aims to advance our knowledge about factors influencing technical startup performance through analysing technical startup process empirically. This study was conducted to focus on industry structure(industry growth rate, competitive intensity, and enter barriers), technology characteristics(technical excellence and wide range of technical application), and the performance in the technology-based start-ups. Specifically, analyzing moderating effect of technology-marketing strategy, this studied how moderating variables affect technical startup performance under industry structure. Research design, data, and methodology - The subject of this study was technology-based start-ups company that received technology transfer from public organization. The development of the paper model is based on the literature of the preceding research analysis in technology commercialization, performance of technology-based start-ups, and marketing strategy. This study has a construct that was defined in the previous studies, such that technology marketing strategy was defined into the two ways of being broad or narrow in strategic application. From November 3. 2015 to December 22, 220 questionnaires were distributed with targeting to start-up companies in technology-based. 188 responses were collected for empirical analysis except the missing and wrong value responses. This data were used for structural equation modeling and regression analysis. Results - The results of this study are as follows. First, as industry structure variables influencing on performance(technical, financial) of technology-based start-ups, industry growth rate, competitive intensity and enter barriers of variables were verified; high growth rate has more positive effect on performance than low growth rate, competitive low intensity has more positive effect on performance than competitive high intensity, low enter barriers have more positive effect on performance than high enter barriers. Second, as technology characteristics variables influences on the performance(technical, financial) of technology-based start-ups, technical excellence and wide range of technical application of variables were verified ; technical high-excellence has more positive effect on performance than technology low-excellence, wide range of technical application has more positive effect on performance than narrow range of technical application. We also find that technology marketing strategy(broad/narrow) in moderating factors on performance (technical, financial) is as follows. Analyzing the moderating effect depending on technology marketing strategy(broad/narrow), application of technology, and the types of technology strategy(broad/narrow) were revealed that broad marketing strategy had a more significant effect on performance of technology-based start-ups. With AMOS, the relevancy of the study model revealed higher for broad technology-marketing strategy than narrow technology marketing strategy, and the explanatory power revealed to be 6.4% higher in broad marketing strategy than narrow marketing strategy. Conclusions - This study confirmed that industry structure and technology characteristics are important factors influencing the performance of technology-based start-ups. Technology-marketing strategy affects the performance of technology-based start-ups between industry structure and technology characteristics. According to additional analysis, moderating variables and technology-marketing strategy are important factors influencing the performance of technology-based start-ups under industry structure and technology characteristics. Broad type of technology-marketing strategy has more attractive industry structure and excellent technology characteristics than narrow types of technology-marketing.

A Study on Applying the BSC for University Libraries (대학도서관의 BSC 적용에 관한 연구)

  • Cho, Yoon-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.1
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    • pp.241-262
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    • 2006
  • The University libraries need to develop the balanced scorecard concerning general management in order to measure the total performance of the organization that measure not only quantity measurement based on resources and quality measurement based on information services but also effectiveness of resource utilization, efficiency ability providing the services and potential capability of the members adopting the diverse changes flexibility as organic organization under the rapidly changing circumstances nowadays. This study developed the BSC model into the four perspectives such as customer, resource, internal process, learning and growing modifying BSC model developed by Kaplan and Norton to fit university libraries as nonprofit organization and developed the strategic map and performance measurement indicators on the strategy of each perspective. Ultimately, this study tried to provide an integrated strategic management indicators providing comprehensive picture of university libraries from strategic plan to performance applying the BSC linking strategic plan.

A Workflow Time Analysis Applying the Queueing Model (대기행렬모형에 의한 워크플로우 시간분석)

  • Park, Jinsoo
    • Journal of the Korea Society for Simulation
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    • v.23 no.3
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    • pp.1-9
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    • 2014
  • Traditional workflow time analyses have been performed treating an activity as an independent M/M/1queueing system. Using the general forms of performance measures in the M/M/1 system, various aspects of analyses can be performed. Especially, on the time analysis of an AND structure in a workflow system, the mean system sojourn time can be formalized by applying the performance measures of M/M/1 system. In the real workflow system, the AND structure cannot be described correctly under the assumption of independent M/M/1 systems. To overcome this limitation, this research makes the assumption that the all activities for a task starts simultaneously. In this situation, the theoretical solution can be derived using the performance measures of the M/G/1 system. In addition, the simulation modeling method will be proposed to analyze the AND structure of a real workflow system. Finally, some numerical results from the theoretical solutions and simulation models will be provided for verification. The main performance measures used in this research are mean queueing time and mean sojourn time.

Scalability Estimations of a Workcase-based Workflow Engine (워크케이스 기반 워크플로우 엔진의 초대형성 성능 평가)

  • Ahn, Hyung-Jin;Park, Min-Jae;Lee, Ki-Won;Kim, Kwang-Hoon
    • Journal of Internet Computing and Services
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    • v.9 no.6
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    • pp.89-97
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    • 2008
  • Recently, many organizations such as companies or institutions have demanded induction of very large-scale workflow management system in order to process a large number of business-instances. Workflow-related vendors have focused on physical extension of workflow engines based on device-level clustering, so as to provide very large-scale workflow services. Performance improvement of workflow engine by simple physical-connection among computer systems which don't consider logical-level software architecture lead to wastes of time and cost for construction of very large-scale workflow service environment. In this paper, we propose methodology for performance improvement based on logical software architectures of workflow engine. We also evaluate scalable performance between workflow engines using the activity instance based architecture and workcase based architecture, our proposed architecture. Through analysis of this test's result, we can observe that software architectures to be applied on a workflow engine have an effect on scalable performance.

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