• Title/Summary/Keyword: Business Process Performance

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The study about the effect of IT strategy and business process renovation (정보기술전략과 비즈니스 프로세스 개선이 기업성과에 미치는 영향에 관한 연구)

  • Park, Chan-Uk;Juhn, Sung-Hyun
    • Proceedings of the CALSEC Conference
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    • 2005.11a
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    • pp.131-136
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    • 2005
  • It appears that many companies have made good results by using information technology strategy and business process renovation simultaneously about information technology promotion lately. So this study divides the construct into information technology orientation and business process orientation and sets up business performance as a dependent variable about IT promotion to show whether business performances is high when companies use IT strategy and business process renovation simultaneously about IT promotion. According to this assumption, the information orientation affects business performances. Also it investigated that a interaction with information technology orientation and business process orientation makes a better beneficial effect. Summing up, this will come to the result that information technology orientation with business process orientation makes a better business performances than information technology.

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Semantic Process Retrieval with Similarity Algorithms (유사도 알고리즘을 활용한 시맨틱 프로세스 검색방안)

  • Lee, Hong-Ju;Klein, Mark
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.267-272
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    • 2007
  • One of the roles of the Semantic Web services is to execute dynamic intra-organizational services including the integration and interoperation of business processes. Since different organizations design their processes differently, the retrieval of similar semantic business processes is necessary in order to support inter-organizational collaborations. Most approaches for finding services that have certain features and support certain business processes have relied on some type of logical reasoning and exact matching. This paper presents our approach of using imprecise matching fur expanding results from an exact matching engine to query the OWL MIT Process Handbook. In order to use the MIT Process Handbook for process retrieval experiments, we had to export it into an OWL-based format. We model the Process Handbook meta-model in OWL and export the processes in the Handbook as instances of the meta-model. Next, we need to find a sizable number of queries and their corresponding correct answers in the Process Handbook. We devise diverse similarity algorithms based on values of process attributes and structures of business processes. We perform retrieval experiments to compare the performance of the devised similarity algorithms.

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A Study on the Development of ERP

  • Lee, Soowook
    • International Journal of Internet, Broadcasting and Communication
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    • v.8 no.3
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    • pp.58-62
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    • 2016
  • Due to the rapidly changing global business environment and global management environment, companies must actively act for competitiveness. By examining the development process of Enterprise Resource Planning (ERP), there is a chance to optimize the organization and find measures to improve the company competitiveness. It seems examining task process, and studying the influence of ERP introduction to management performance by considering whether the excessive maintenance cost or repetitive investment toward ERP is quiet significant. The companies which instituted ERP uses "business process model" provided by "Best Practice" compare own task to choose much efficient method. This allows simultaneous realization of ERP institution and Business Reengineering (BR).

A Comparative Analysis of Balanced Scorecard Performance Measures Based on Business Strategy (기업 전략에 따른 균형성과표 성과지표 비교분석)

  • Sohn, Myung-Ho;Kim, Jae-Gu;You, Tae-Woo;Rhim, Ho-Sun;Lee, Hee-Seok
    • Asia pacific journal of information systems
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    • v.13 no.1
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    • pp.1-22
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    • 2003
  • This study describes how the weights of performance measures varies depending on business strategy types, such as defenders, prospectors, analyzers, and reactors. A Balanced Scorecard has been widely used for measuring a corporate performance to incorporate financial and non-financial measures simultaneously. Because such performance measurements are related to the compensation and promotion of employees, research of weights of performance measures would be instrumental. Our test results demonstrate that the weights of the business performance measures differ in the four perspectives-financial, customer, internal process, and learning and growth. Furthermore, there is evidence that the weights of performance measures vary depending on business strategy. Our study results can be used for enhancing the quality of performance measurement systems.

The Impact of Diverse Corporate Cultures on the Future Performance of Airline Mergers and Acquisitions (M&A) - A Case of Two Major Airlines in Korea -

  • Sukhoon Chung;Jin-Woo Park
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.31 no.3
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    • pp.142-160
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    • 2023
  • This research explores how different corporate cultures can influence the post-M&A performance of the airlines undergoing strategic M&A in Korea. The sample size of this research is 214 respondents that is strictly limited to the employees of airlines under M&A process, and CFA and SEM were employed for the statistical analysis. This research investigated that corporate cultures including group-oriented, development-oriented, and rationale-oriented will positively influence the post M&A performance of both efficiency and effectiveness through a mediation of collaboration during M&A process. In contrast, relations between grouporiented culture and interaction, interaction and effectiveness were not revealed positive influences. The findings of this research will provide valuable insights into the potential risks that can impede successful M&A within the M&A process, specially focusing on the conflicts between organizations stemming from different organizational cultures, which can have an adverse impact on M&A performance.

Effectiveness of Quality Management System Implementation Based on BSC Framework (BSC 관점의 품질경영시스템 구축효과 : ISO 9001 인증기업을 중심으로)

  • Park, Moo-Hyun;Ju, Ki-Jung;Lim, Sang-Jong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.34 no.2
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    • pp.85-91
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    • 2011
  • The objective of this research is to analyze the effects of quality management system constructed by ISO 9001 certificates through BSC perspectives. Evaluation of quality management system based on BSC framework can consider short-term financial performance as well as nonfinancial performance characteristics, which will derive future financial results. This results show that QMS has an indirect effect on business performance through quality performance and customer satisfaction, which are internal business process and customer perspective, rather than have direct effects on financial performance. Finally we suggest implications of this study and future research direction.

Service Distribution Strategy on Business Performance of Padang Restaurants in North Jakarta

  • CHRISTIAN, Michael;HARIS, Kevin;INDRIYARTI, Eko Retno;WIBOWO, Suryo;SUNARNO, Sunarno
    • Journal of Distribution Science
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    • v.19 no.12
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    • pp.57-69
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    • 2021
  • Purpose: This study aims to measure whether the business performance of Padang restaurants in North Jakarta is primarily affected by service distribution strategy and other factors, specifically the local-based organizational culture and entrepreneurial orientation. Research design, data and methodology: This quantitative research has used Structural Model-Partial Least Square (PLS-SEM) with SMART PLS 3.0 as the analytical tool. The study's sample focus is the owner or person in charge of the Padang restaurant business in North Jakarta. Data has been collected using a questionnaire instrument with a Likert scale scale ('1-strongly disagree' to '5-strongly agree'). A total of 86 samples with a random technique were obtained from three areas in North Jakarta: Kelapa Gading, Pademangan, and Penjaringan. Results: Interestingly, this research finds that service distribution strategy does not affect business performance, either directly or indirectly. Business performance in this study is affected by entrepreneurial orientation. In additional results, the local organizational culture significantly affects the entrepreneurial orientation, but does not affect the business performance in terms of management process. Conclusions: This study provides practical implications for restaurant businesses regarding the use of local cultural concepts to consider strategies for survival in today's challenging times while continuing operations during limitations.

An Analysis for Influence Factors for IT Governance: Focusing on ITA/EA Functions (IT거버넌스의 영향요인 분석: ITA/EA 기능 중심)

  • Ahn, Yeon-Shick;Kang, Jae-Hwa;Cho, Hyung-Rae;Kim, Moon-Jung
    • Journal of Information Technology Services
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    • v.6 no.2
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    • pp.63-80
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    • 2007
  • In this paper, the function factors contributing to ITA/EA functions in their organizations, are suggested. Also the reasons to the construction of IT governance system and their effects on the their organizations are discussed and the relationships are verified by empirical model. From the survey, the data of the 227 respondents were collected and regression analysis was performed for validating the research model. ITA/EA functions consist of the IT infrastructure systemization, ITA/EA business process support, IT investment efficiency factors. And the factors of IT resource and performance management, IT process management, IT service management are included to IT governance. The main analysis results described significantly are shows as follows. At first, IT resource and performance management factor is effected by the ITA/EA business process support factor and IT investment efficiency factor. In similarly, IT service management factor is also affected by the factors such as ITA/EA business process support, IT investment efficiency, and IT infrastructure systemization. In additional analysis, IT investment efficiency factor in official sectors, ITA/EA business process support factor in private sectors respectively are described as the significant factors on the IT governance.

The Effect of SCQM Activities on the Business Performance of the Defense SMEs -Focused on the Moderating Effects of the Performance Sharing- (공급망 품질경영 활동이 방산중소기업의 경영성과에 미치는 영향에 관한 연구 - 성과공유의 조절효과를 중심으로 -)

  • Choi, Sukgu;Song, Gwangsuk;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.867-888
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    • 2017
  • Purpose: This study suggests a SCQM model for the national Defense field based on earlier studies on the Quality Management of supply chain and to identify critical activities factors of supply chain that makes effect on the business results. Also, this study analyzed moderating effects of performance sharing between businesses which is becoming the big issues with regard to the supply chain cooperation. Methods: A causality of qm activities factor of SCQM model affecting benefit sharing and business performance was analyzed by using structural equation model. A company used in analysis performed a survey by targeting 297 Defense SMEs(weapon-system/non-weapon system). Results: As a result of analyzing the influence relationship between key activity of SCQM on finance performance, it was identified that Management Infra(MI), Process Management(PM), Human Resource Management(HRM), Performance Sharing activity(PS) made significant effect on Financial Performance, and Human Resource Management(HRM) and Performance Sharing(PS) activity made effect on non-financial Performance. Conclusion: The four variables(MI, PM, HRM, PS) of Defense SCQM were significantly effecting Financial performance and two variables(HRM, PS) were significant effected non-Financial performance. We also proved the moderating effect of performance sharing.

Bayesian Selection Rule for Human-Resource Selection in Business Process Management Systems (베이지안 규칙을 사용한 비즈니스 프로세스 관리 시스템에서의 인적 자원 배정)

  • Nisafani, Amna Shifia;Wibisono, Arif;Kim, Seung;Bae, Hye-Rim
    • The Journal of Society for e-Business Studies
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    • v.17 no.1
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    • pp.53-74
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    • 2012
  • This study developed a method for selection of available human resources for incomingjob allocation that considers factors affecting resource performance in the business process management (BPM) environment. For many years, resource selection has been treated as a very important issue in scheduling due to its direct influence on the speed and quality of task accomplishment. Even though traditional resource selection can work well in many situations, it might not be the best choice when dealing with human resources. Humanresource performance is easily affected by several factors such as workload, queue, working hours, inter-arrival time, and others. The resource-selection rule developed in the present study considers factors that affect human resource performance. We used a Bayesian Network (BN) to incorporate those factors into a single model, which we have called the Bayesian Selection Rule (BSR). Our simulation results show that the BSR can reduce waiting time, completion time and cycle time.