• Title/Summary/Keyword: Business Process Performance

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Employees' shop-floor participation and incremental innovation in small business (중소기업의 기술혁신에 관한 연구 : 종업원의 현장참여를 중심으로)

  • 안관영
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.19 no.40
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    • pp.119-136
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    • 1996
  • With new competitive environments, innovation is more necessary to survive severe competitions than ever. However, most Small and Medium(SM) businesses are used to be short of professional staffs, money and equipments for performing various innovations(ie., technological or administrative innovation, product development or Process development, and radical or incremental innovation). Many students have suggested that incremental innovation is more adequate than radical innovation in SM business. The purpose of this paper is to find antecedent factors In promote employees' Incremental Innovation Activities(IIA), In analyse moderating effects of ability and attitudes, and to test the difference of IIA-level by ability(or attitudes) and 11 independent factors. Each IIA-level by 5 variables of 11 independent variables-job variety, importance, identity, communication, performance dependency-is found to be significantly different in high-ability group affirmative-attitude group.

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GENCOM;An Expert System Mechanism of Genetic Algorithm based Cognitive Map Generator

  • Lee, Nam-Ho;Chung, Nam-Ho;Lee, Kun-Chang
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2007.05a
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    • pp.375-381
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    • 2007
  • Cognitive map (CM) has long been used as an effective way of constructing the human thinking process. In literature regarding CM, a number of successful researches were reported, where CM based what-if analysis could enhance firm's performance. However, there exit very few researches investigating the CM generation method. Therefore this study proposes a GENCOM (Genetic Algorithm based Cognitive Map Generator). In this model combined with CM and GA, GA will find the optimal weight and input vector so that the CM generation. To empirically prove the effectiveness of GENCOM, we collected valid questionnaires from expert in S/W sales cases. Empirical results showed that GENCOM could contribute to effective CM simulation and very useful method to extracting the tacit knowledge of sales experts.

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Simulation of Efficient FlowControl for Photolithography Process Manufacturing of Semiconductor

  • Han, Young-Shin;Lee, Chilgee
    • Proceedings of the Korea Society for Simulation Conference
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    • 2001.10a
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    • pp.269-273
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    • 2001
  • Semiconductor wafer fabrication is a business of high capital investment and fast changing nature. To be competitive, the production in a fab needs to be effectively planned and scheduled starting from the ramping up phase, so that the business goals such as on-time delivery, high output volume and effective use of capital intensive equipment can be achieved. In this paper, we propose Stand Alone layout and In-Line layout are analyzed and compared while varying number of device variable changes. The comparison is performed through simulation using ProSys; a window 98 based discrete system simulation software, as a tool for comparing performance of two proposed layouts. The comparison demonstrates that when the number of device variable change is small, In-Line layout is more efficient in terms of production quantity. However, as the number of device variable change is more than 14 titles, Stand Alone layout prevails over In-Line layout.

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시내외 전화서비스 가격의 최적결정에 관한 실증연구

  • Ji, Gyeong-Yong
    • ETRI Journal
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    • v.10 no.4
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    • pp.146-160
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    • 1988
  • The purpose of the present study is to build a model to determine the structure of long-term quasi-optimal rates of local and toll telephone services. The outline of this study is as follows : Telephone business, providing social goods, is capital-intensive industry which needs huge fixed cost to operate exchanges and telephone networks nationwide. The nature of above industry justifies the market structure of telephone business to be natural monopoly and makes a good reason for government's direct regulation, that is, price regulation. Three is a gap between the present rates and the quasi-optimal ones because some administrative processes intervene in rate making process before execution. On the above diagnostic basis, the present study made an empirical test for the optimality of present rates structure in connection with Ramsey-Boiteux model to maximize the sum of producer's and consumer's surplus and also the current study proposed a qusasi-optimal rates structure for better market performance. From the empirical analysis, we can deduce a policy recommendation the local price should be increased to 47% whereas toll price decreased to 24% in order to improve the net welfare worth of 32.6 billion won.

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The Analysis on the Forecasting Demand & the Implementation of IT Systems for SMEs (중소기업 정보시스템 활용실태와 수요 전망)

  • Hyoung, Jun-Ho;Kim, Moon-Sun;Hwang, Soon-Hwan
    • Journal of Information Technology Services
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    • v.3 no.2
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    • pp.1-8
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    • 2004
  • Recently, most managers of Small & Medium Enterprises(SMEs) think that all problem of a company is solved if only implementation of ERP or e-business. But it's too risky. Technology of IT is developing so radical, so managers didn't have enough time to consider what system is appropriate in their business process and how implement information system is when they establish Information System. This Study addresses the present Information System that operating and needed for SMEs based on the Value Chain of IS. Thus through the prediction on the consequence of IS implementation, we could cut down unnecessary investment cost and support core competence of a company. Next time, the study on the classification of more detail IS associated in SME's performance is required.

A research of extracting B2B website evaluation factors and development for standard evaluation measurement (B2B 웹사이트 평가요인 추출과 평가측정 지표 개발에 관한 연구)

  • Jung, Jin-Yong;Hwang, Chong-Sun
    • Annual Conference of KIPS
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    • 2005.05a
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    • pp.491-494
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    • 2005
  • 기업의 웹사이트는 기업의 환경 변화를 주도하는 관문으로서의 역할을 하고 있다. 그러나 현재 기업의 웹사이트 평가지표에 대한 연구는 진행되지 않고 연구의 대부분이 웹사이트의 외형적인 측면들을 평가하고 있다. 특히 e-Biz 측면에서 전자상거래 주체인 B2B(Business to Business) 웹사이트에 대한 연구는 거의 이루어 지지 않고 있어, 기업 관점의 웹사이트 평가와 B2B 웹사이트에 대한 평가지표 연구가 필요하다. 본 연구는 평가지표 KPI(Key Performance Indicator)를 도출하고, AHP(Analytic Hierarchy Process) 기법으로 웹사이트 평가 연구를 통하여 평가지표를 추출한 후 B2B에 적용함으로써 각 지표들의 중요도 및 가중치의 차이를 살펴본다. 이를 통해 기업과 기업간에 전자상거래 규모의 확대에 따른 의사결정과 B2B 웹사이트를 보다 쉽게 설계 할 수 있는 명확한 기준을 제시하였다.

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A Basic Study on the Performance Relationship among Internal Marketing Factors in Construction Company by Using AHP Method (AHP기법을 활용한 건설기업 내부마케팅 구성요인 간의 성과관계 기초연구)

  • Lee, Jong Sun;Kim, Boo-Young;Cho, Han Byung;Son, Kiyoung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.11a
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    • pp.224-225
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    • 2014
  • In recent years, the domestic construction business is continuously stagnated caused by housing depression, global financial crisis etc. To overcome these difficulties, the construction companies should reinforce the internal marketing like the service business. However, it is not easy to conduct active internal marketing reinforcement since the companies do not directly receive customers under special situation like construction. Therefore, it is necessary to resolve the urgent issue by selecting order of priority among internal marketing factors. To address this issue, the objective of this study is to analysis the internal marking factors by using Analytic Hierarchy Process.

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Efficiency Analysis of Buyer-Carts for B2B EC (기업간 전자상거래를 위한 구매자쇼핑카트 효율성 분석)

  • Lim, Gyoo-Gun;Lee, Jae-Kyu
    • Journal of Information Technology Services
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    • v.1 no.1
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    • pp.17-27
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    • 2002
  • Buyer-carts to support the purchasing process in the B2B EC platform, can be categorized as s-cart, i-cart, and b-cart depending upon its residing sites : seller, intermediary, and buyer sites. In this paper, after proposing the desired features of buyer-carts in B2B EC as identification, collection, trashing, ordering, payment, tracking, recording, purchasing decision support, and transmission of records to e-procurement systems, we try to analyze each buyer-cart qualitatively from such viewpoints. Moreover, we propose an efficiency evaluation model for quantitative analysis. By setting variables from interview of employees in 30 listed companies In Korea, we try to evaluate the efficiency of buyer-carts in B2B EC. From this paper, we show that the b-cart platform is more efficient than other buyer-carts especially in B2B EC.

Selecting Six Sigma Projects

  • Akpolat, Hasan;Xu, Jichao
    • International Journal of Quality Innovation
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    • v.3 no.2
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    • pp.132-137
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    • 2002
  • The quality improvement methodology Six Sigma gained enormous international popularity in the past few years, mainly due to its successful implementation at General Electric. Six Sigma is now commonly understood not only as a statistical measure for process performance (6$\sigma$ stands for 3.4 defects per million opportunities) to improve product quality but it has also become a strategic initiative undertaken by many organisations to improve management quality. In the centre of the Six Sigma methodology is the improvement project, often referred to as Black Belt or Green Belt project. Although every business is different and business priorities differ from company to company, however all businesses face the same problem when it comes to Six Sigma projects: How to choose the right project\ulcorner This article intends to provide some answers to this and other frequently asked questions about Six Sigma projects.

Defensive Behaviors of IT Purchasing-Related Stakeholders (IT 구매 이해관계자들의 방어적 행동에 관한 연구)

  • Kim, Sung Kun;Ahn, Namkyu
    • Journal of Information Technology Applications and Management
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    • v.26 no.2
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    • pp.89-110
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    • 2019
  • Information technology is an effective means for raising firm competitiveness. In fact, what to purchase or how to purchase it must fall under a highly complex decision-making in which many different stakeholders are involved. These stakeholders are often known to take a defensive behavior. That is, instead of working toward a common goal of organizational performance, each individual of these stakeholders tends to act defensively to avoid risks he/she faces or minimize subsequent changes. Despite a frequent occurrence of defensive behavior in the process of IT purchasing, there has been no research about defensiveness in IT purchasing. Our study aims to elicit different types of defensive behavior in IT purchasing situations and to identify causes of these defensive behaviors. To this end, we surveyed IT professionals having much experience in IT purchasing and took a qualitative analysis on their opinions. We found out that there exist 9 different types of defensive behavior in IT purchasing and identified a set of factors causing the defensiveness and a set of their consequences.