• Title/Summary/Keyword: Business Process Performance

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A Study on the Influence of Control Type on Tie Strength and Project Performance - Focusing on construction industry field project organization (통제유형이 유대강도 및 프로젝트 성과에 미치는 영향에 관한 연구 - 건설산업 현장프로젝트조직 중심으로)

  • lee, Won-hee
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.01a
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    • pp.127-128
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    • 2021
  • 본 연구는 국내 건설산업의 현장프로젝트조직 사업 참여자를 대상으로 프로젝트 참여자간 간 통제유형에 따라 유대 강도와 현장프로젝트 성과에 어떠한 영향을 주는지를 살펴보고자 하는 실증연구이다. 본 연구에서는 통제를 산출통제(Output Control), 과정통제(Process Control), 사회통제(Social Control)로 구분하여 통제유형에 따라 현장프로젝트 참여자 간 유대 강도와 현장프로젝트성과에 어떠한 유의한 영향을 미치며 또한 한국 건설산업의 현장프로젝트조직만이 가지는 특징을 실증분석을 통하여 알아보고자 한다.

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A Study on the Influence of Control on Organizational commitment, Cooperation and Project Performance - Focusing on construction industry field project organization (통제가 조직몰입과 협력 및 프로젝트 성과에 미치는 영향에 관한 연구 - 건설산업 현장프로젝트조직 중심으로)

  • lee, Won-hee
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.07a
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    • pp.399-400
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    • 2021
  • 본 연구는 국내 건설기업의 현장프로젝트조직 사업 참여자를 대상으로 현장프로젝트 사업 참여자간 간 통제유형에 따라 조직몰입과 협력 및 현장프로젝트 성과에 어떠한 영향을 주는지를 살펴보고자 하는 실증연구이다. 본 연구에서는 통제를 산출통제(Output Control), 과정통제(Process Control), 사회통제(Social Control)로 구분하여 통제유형에 따라 현장프로젝트 참여자 간 조직몰입과 협력 및 현장프로젝트성과에 어떠한 유의한 영향을 미치는지 실증분석을 통하여 알아보고자 한다.

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A study on the Influence of Control on Tie Strength and joint venture Performance (국제합작사업 참여기업 간 통제가 유대강도 및 합작성과에 미치는 영향에 관한 연구)

  • Lee, Won-Hee;Yang, Dal-Nim
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.01a
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    • pp.87-88
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    • 2020
  • 본 연구는 국내 ICT산업에서 국제합작투자 기업들을 대상으로 합작사업 참여기업 간 통제유형에 따라 참여기업간 유대강도 및 합작 성과에 어떠한 영향을 주는지를 살펴보고자 하는 실증연구이다. 본 연구에서는 통제유형별(산출통제(Output Control), 과정통제(Process Control), 사회적통제(Social Control))로 국제합작사업 참여기업 간 유대강도에 및 합작성과에 어떠한 유의한 영향을 미치며 또한, 국내 ICT산업에서 국제합작사업에 참여하는 기업들의 특징을 실증분석을 통하여 알아보고자 한다.

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A Comparative Study on Management Quality Activities and Performance by Industrial Classification (업종별 경영품질활동과 성과에 관한 연구)

  • Chung, Young-Bae;Kim, Yon-Soo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.36 no.2
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    • pp.25-31
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    • 2013
  • This paper analyzed the management quality activities and performance based on industrial types. We divided the business into four industrial types, manufacturing industry, service industry, medical institution and public enterprise. We analyzed the differences of the elements of management quality in industrial types. The results show that leadership, measurement, analysis and knowledge management and workforce focus categories are not significant and strategic planning, customer and market focus, process management and performance categories are significant. This paper proposes the directions of management quality activities and performance according to industrial types based on these results.

The Effect of Consumer Involvement on the Clothing Product Performance Recognized by Consumer (소비자관여가 소비자가 인지한 의류제품의 성과에 미치는 영향)

  • 김지영
    • Journal of the Korea Fashion and Costume Design Association
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    • v.4 no.1
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    • pp.19-33
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    • 2002
  • Consumer involvement is one of the most important concepts in target marketing. Marketing managers seeking repeat business and a long term relationship with their consumers must understand the process underlying product evaluation. Therefore, the objective of this study was to find out the relationships between consumer involvement and product performance. Judgement sampling method through survey was utilized to collect the data and the subjects were 614 university students. Factor analysis, reliability test, and regression were used to analyze the data. The research results showed that there were three dimensions of product performance, so called, ‘aesthetic’, ‘utilitarian’, and ‘socio-interactive’. Consumer involvement was positively related to all dimensions of product performance. Understanding of the relationship between consumer involvement and product performance would contribute to build useful marketing strategies.

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Service Quality Characteristics and Performance In a University Hospital

  • Lee, Byoung-Chan;Lee, Chang W.
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2001.01a
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    • pp.373-377
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    • 2001
  • This study is to examine the factors that influence the performances of service quality in university hospitals by investigating systematically the condition of service quality. A synthesis of the health care quality is conducted to identify physical quality, operating process quality, and human resources quality that relate to both the overall satisfaction and intention of revisit. Based on the proposed hypotheses, the relationships between the service quality factors and performance are examined using data collected from 167 patients in three hospitals, Korea. Reliability and validity tests are performed for examining its relationship with service quality in health care systems. Total eight independent variables with respect to three service quality levels and two dependent variables for performance are identified for relationships between service quality and performance in health care systems. The results provide health care managers with a managerial insight to the planning function of performance with service quality in health care systems as well as other operations (business, government, or other service organizations) systems. Implication of the study for theory, future studies, and practices are discussed.

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A Research on the Development of Management Process System of Public Ordering Service Results and Estimation (건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구)

  • Lee, Kyu-Sung;Lee, Han-kyu;Kim, Nam-Gon
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.168-169
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    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

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An Empirical Study on the application of the FTA of Shandong Province in China (중국 산동성의 FTA 활용현황에 관한 실증연구)

  • Shen, Zhi-Feng;Kim, Tae-In
    • Asia-Pacific Journal of Business
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    • v.6 no.1
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    • pp.59-82
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    • 2015
  • According to the survey on the state of practical usage and present situation of FTAs, conducted among trade companies operating in Shandong province in 2014, more than 90% of companies are believed to be small and medium sized enterprises. Therefore this study tries to test what impact the awareness and utilization of an FTA have on its outcome among trade companies operating in Shandong province as well as partner countries and other trade companies. The research results are as follows. First, we found a positive correlation between 1) a company's global orientation (as measured in export density as a percentage of profit) and 2) its competitiveness (as measured in annual sales), and a company's degree of utilization of FTA provisions. Second, One of the findings is that the more aware of the (exporting) HS code, conventional tariffs and the process of issuing C/O the companies from Shandong province are the more they actually use (utilize) an FTA inpractice. Another interesting finding is that the more aware of the (exporting) HS code and conventional tariffs the enterprises are the higher is their practical usage level of an FTA. Third, however, at the time of this study's completion, FTA utilization was not yet positively correlated with statistically significant performance results. Therefore, to increase the utilization and performance of FTA, the China government have to make a efficient business models for each industry and support the small and mid-size businesses including Shandong province's SMEs.

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The Effects of Professors' Transformational Leadership on the Improvement of Chinese Students' University Satisfaction: The Mediating Effects of University Identification

  • Zheng, Fusheng;Hahm, SangWoo
    • International Journal of Advanced Culture Technology
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    • v.7 no.4
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    • pp.137-144
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    • 2019
  • The Leaders in organization play various core roles in workers' performance and organizational performance. A leader presents a vision and a direction to enable members to achieve higher performance. Especially, transformational leadership suggests members a strong vision and influences them to have identification with the organization. Based on previous researches, transformational leadership is a close connection to identification with job and organization satisfaction. This study explains the influence of the university professors' transformational leadership on students' university satisfaction and university identification. In this study, the subjects of statistical analysis are Chinese international students studying in Korea. As a result, first, professors' transformational leadership enhanced the level of students' university satisfaction. Second, university identification had a partial mediating influence on the relationship between professors' transformational leadership and students' university satisfaction. Professors' transformational leadership had an influence on the students' identification with their universities. Through this process, students become aware of identification and more satisfied with their universities. As a result of the transformational leadership of the professor, the identification and satisfaction of the international students will be improved and they will be better able to adapt to their study life and achieve high results. The purpose of this study is to emphasize the roles of transformational leadership as a necessary leadership for the successful study abroad life of Chinese students studying in Korea today.

A Study on the Effect of Maintenance Organization over Maintenance Performance Index : Based on Paper Industry (보전조직이 보전성과지표에 미치는 영향에 관한 연구 : 제지산업을 중심으로)

  • Ku, Sung Tae;Kim, Chang Eun
    • Journal of Korean Institute of Industrial Engineers
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    • v.39 no.6
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    • pp.599-608
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    • 2013
  • This study is intended to propose optimal maintenance organization to process industry, especially paper industry by analyzing maintenance organization of paper industry and finding out how the maintenance organization and the allocation of maintenance resources influence maintenance performance indices here in this paper. In this study, we analyzed the maintenance organization in detail and studied correlation between maintenance organization and equipment failure rate for the major top six domestic paper-mills in market share. According to the study, the maintenance organization has been changed in accordance with its business environment, but its performance was different by both the allocation way of maintenance resources and the structure of maintenance organization. For paper industry, whose availability is the most important key index that determines the success or failure of a business, it turns out to be the most effective strategy that operates the combination maintenance combined central maintenance with area maintenance and allocates the maintenance resources mainly for preventive maintenance. In particular, it turned out to be that there is the strong positive correlation between the rate of shift workers and the equipment failure rate. The results of this study is not limited to paper industry, but expandable to other industry. So it is expected that the direction of the maintenance organization would be given to the company which is struggling to improve its availability.