• Title/Summary/Keyword: Business Process Performance

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An Empirical Study on the Influence of Environmental, Organizational, IS Characteristics on the Organizational Balanced Performance of SCM Systems (환경, 조직, 정보시스템 요인이 공급사슬관리(SCM) 시스템의 균형적 기업 성과(BSC)에 미치는 영향 연구)

  • Moon, Tae-Soo;Kang, Sung-Bae
    • The Journal of Information Systems
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    • v.17 no.2
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    • pp.1-26
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    • 2008
  • SCM is one of the important key issues in Internet-based business environment. This study intends to suggest a research model to measure the influence of environmental, organizational, information technology factors on organizational performance using the four perspectives of balanced scorecard (BSC). 9 independent variables and 4 dependent variables were adopted from existing literature review. 103 companies data were collected by survey. Four hypotheses in this study were generated to analyze the positive relationship of environmental, organizational, information systems on organizational performance with 4 perspectives of BSC. The results of hypothesis testing show as follows. First, organizational performance of learning and growth perspective has a positive influence of IS maturity, process innovation, top management support, use of SCM package, IS interoperability, and objectives sharing. Second organizational performance of infernal process perspective has a positive influence of process innovation, IS interoperability, objectives sharing, top management support, use of SCM package, competitiveness, and IS maturity. Third, organizational performance of customer perspective has a positive influence of IS interoperability, objectives sharing, process innovation, IS maturity, competitiveness, and use of SCM package. Finally, organizational performance of financial perspective has a positive influence of process in innovation, use of SCM package, IS maturity, objectives sharing, IS interoperability, and top management support. The contribution of this study is that it provides a conceptual framework and empirical evidences of the causal relationship between environmental, organizational, IS factor and organizational performance with 4 perspectives of BSC.

A Performance-based Design Example of Smoke Extraction System Using CFD Fire Simulation (CFD 화재 시뮬레이션을 이용한 여객선 제연설비의 성능기반 설계 사례)

  • Lee, Jung-Moo;Kim, Sung-Hoon;Lee, Sung-Geun
    • Journal of the Society of Naval Architects of Korea
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    • v.47 no.3
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    • pp.454-461
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    • 2010
  • The new SOLAS regulation permits the alternative design approach for the approval of designs which deviate from those where prescriptive rules apply. The new approach is being promoted by recent advances of noble designs such as those employing large public spaces in passenger ships. From the respect of fire safety, it is needed to show that the level of safety of new design is equivalent to what can be achieved from the prescriptive rules where the fire simulation is regarded to be the essential tool. This paper provides an overview of the process of performance-based design of the smoke extraction system in a cafeteria of a ROPAX. FDS, a CFD fire simulation software is used to show that the field-model software can improve the fire safety over what are expected from prescriptive rule sets or zone-model application.

The Impact of Intellectual Capital on Knowledge Management Processes in Thailand

  • KITTIKUNCHOTIWUT, Ploychompoo;SIRIYOTA, Kumpanat
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.249-260
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    • 2021
  • This research explores the effects of intellectual capital on knowledge management processes (creation of information, knowledge sharing, and use of knowledge) and innovation performance. The data was gathered from 224 fashion accessories in Thailand using a questionnaire. The population was collected on December 16, 2019 (https:/www.ditp.go.th) from a list database of the Department of International Trade Promotion, Ministry of Commerce of Thailand (2019). A questionnaire mail survey technique was used to collect data. Executives or managers were the key participants in this study. The statistical technique used to analyze is the ordinary least square regression. The findings show that intellectual capital has a significant positive effect on information management systems. Likewise, information management techniques have a significant positive effect on innovation performance. Moreover, increasing the use of information tends to make staff willing to use the knowledge to improve the quality and quantity of the service. This tendency contributes to productivity gain. Through the interaction of processes of information use, self-reflection, and input from customers, employees tend to increase the production of knowledge that eventually develops the results of the innovation. Hence, organizations should value knowledge management process elements to improve efficiency, and thus innovation.

Analysis of the Impact of Enterprise Risk Management (ERM) on the Project Success through PRM Process: Focused on the Overseas Construction Projects (전사적 리스크 관리(ERM)가 프로젝트 리스크 관리(PRM) 향상을 통해 프로젝트 성과에 미치는 영향 분석: 해외 건설사업을 중심으로)

  • Sullim Jung;Seung-Chul Kim;Dae-Cheol Kim
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.47 no.2
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    • pp.93-106
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    • 2024
  • As the complexity and uncertainty of international construction projects increase, the importance of risk management capabilities in the construction industry has become more pronounced. Accordingly, Enterprise Risk Management (ERM) has become a widely adopted approach among organizations as a new way for more effective risk management. Despite its growing application, research related to ERM is still in its infancy, and most of the existing studies have been limited to financial industries. Therefore, this study aims to empirically examine the influence of ERM's core elements on project risk management (PRM) and project performance within construction firms. Our findings indicate that the key ERM components-organization, policy, and culture-significantly enhance PRM processes, underscoring their critical role and importance. Additionally, effective PRM positively affects project outcomes, highlighting its significance for construction companies engaged in international projects. While ERM does not directly impact project performance, it indirectly improves outcomes through enhanced PRM capabilities. It suggests that ERM will contribute to the firm's performance by improving the firm's PRM capability through policies and a risk-focused culture corresponding to the adopted ERM organization and system..

A Study on the Alternatives Evaluation of the Fishing Boat in the Small Powered Purse Seine (소형선망어업 시험선 운영의 경제성 평가에 관한 연구)

  • 이승우
    • The Journal of Fisheries Business Administration
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    • v.29 no.2
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    • pp.163-175
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    • 1998
  • The decrease of the fishery's business performance is due to the changes of environment-the increase of cost, the reduction of resources, the liberalization of import, the effectuation of the admiralty law Though the government has prepared the alternative policy to strengthen the competitive power of the fishery, fishermen should draw up a plan to improve the business performance. The problems of the small powered purse seine resulting from the small scale of the fishing boat is following. First, its catching activity in the sea is riskful. Second, the space to eat and to work is not enough. Third, the space to put the fish is not enough, it is hard to maintain the freshness of the fish. Therefore it is necessary to solve these problems for the scale of the fishing boat to have to be enlarged. The enlargement of the fishing boat to be required much expenditure of fund is the important investment decision to fishermen. The alternatives evaluation between the existing boat(defender) and the new boat enlarged with the new equipment(challenger) is necessary process to reduce the uncertainty of investment. The profitability of the challenger is better than that of defender due to the reduction of cost and the increase of revenue. Because the net present value of incremental cash flow is positive, it is rational for fishermen to accept the challenger.

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An Empirical Study on the Business Performance Effect of Active Factors in Total Quality Management: Primarily on the Korean Shipping Firms (해운기업의 품질경영(TQM) 실행요인이 기업성과에 미치는 영향에 관한 실증적 분석)

  • 이호상;김동훈;신한원;김성국
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.7 no.2
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    • pp.49-65
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    • 2001
  • Total Quality Management(TQM) is the source of competitive advantage for the enterprise faced with the dynamic change of the environment as the customer satisfaction era, unlike the past marketing era. It can have an effect on the strategical choice of the enterprise and becomes a new spotlight of management strategy in business administration recently with various techniques of organizational innovation, such as business re-engineering, benchmarking and so on. The TQM which has an essential part of a Risk Response Process is recognized as strategic aspects in Risk Management. TQM means the total management system that realizes management philosophy of customer satisfaction through continuous improvement and innovational thoughts on the basis of top-management's leadership and employees' involvement, policy of quality management, customer focus, development of human resources, empowered work forces, and supplier relationships. The data investigating the business performance effect of active factors in TQM based on the shipping firms were collected from 250 shipping firms in Korea by the use of questionnaire method and personal interviews at the selected samples.

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Stock Investment of Agriculture Companies in the Vietnam Stock Exchange Market: An AHP Integrated with GRA-TOPSIS-MOORA Approaches

  • NGUYEN, Phi-Hung;TSAI, Jung-Fa;KUMAR G, Venkata Ajay;HU, Yi-Chung
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.7
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    • pp.113-121
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    • 2020
  • Multi-criteria stock selection is a critical issue for effective investment since the improper stock investment might cause many problems affecting investors negatively. Investors need a range of financial indicators while they are choosing the optimal set of stocks to invest. This study aims to rank the stock of agriculture companies indexed on the Vietnam Stock Exchange Market. The data of 13 agriculture companies during the 2016-2019 periods was analyzed by analytical hierarchy process (AHP) integrated with grey relational analysis (GRA), multi-objective optimization ratio analysis (MOORA), and technique for order performance by similarity to ideal solution (TOPSIS). The AHP method is employed to determine the weights of the proposed financial ratios, and GRA, TOPSIS, and MOORA approaches are used to obtain final ranking. The results indicated that HSL is the top stock with the highest rank and GRA, MOORA, and TOPSIS rankings have strong correlation values between 0.78-1. The findings suggest that the integrated model could be implemented effectively to specific analysis of industries such as oil and gas, textiles, food, and electronics in future research. Further, other techniques like COPRAS, KEMIRA, and EDAS could be employed to evaluate the financial performance of other companies to solve investment problems.

Open Innovation R&D Efficiency Evaluation by Integrated AHP-DEA (개방형 혁신에 의한 R&D 연구의 효율성 평가 분석 : 과학기술적 성과 관점에서 AHP-DEA방법론 적용)

  • Min, Hyun-Ku;Kim, Tai-Young;Hwang, Seung-June
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.4
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    • pp.149-161
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    • 2012
  • The current environment of technological and competitive changes influences not only the business R&D environment but also government driven national R&D strategies. Open innovation has now become an important paradigm that is replacing the outdated paradigm of closed innovation. Many companies and nations have been increasing R&D investment because R&D has been considered a driving force for national and corporate competitive advantage. The purpose of this paper is to evaluate and compare the performance of R&D focused on open innovation according to scientific and technological outputs which is based on paper publications, patents and etc. Comparisons should not be only based on the quantity but also on the quality of the output. This paper shows that it is possible to develop DEA models that utilize the Analytical Hierarchical Process in order to transform the qualitative index into a quantitative index. Hence, the relative efficiency for R&D organizations is obtained based on both quantity and quality outputs and subsequently provides comprehensive and realistic methods for decision makers to identify levels of project efficiency.

The effect of residence hotel IT system on long term business performance (레지던스 정보시스템이 장기 비즈니스 운영에 미치는 영향에 관한 연구)

  • Kim, Hyo-Kyung;Moon, Jae-Young;Lee, Won-Hee;Im, Kwang-Hyuk
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2017.07a
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    • pp.184-185
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    • 2017
  • 본 연구는 최근 관광산업에서 많은 영향을 차지하고 있는 레지던스산업에 있어서 업무프로세스, 레지던스내부전략이 레지던스 내부고객만족에 어떠한 영향을 주는지를 살펴보고자 하는 연구이다. 최근 서비스산업은 전 세계 산업의 70%이상을 차지하고 있으며 이중 관광산업의 경우 그 비중이 나날이 커져가고 있다. 특히 관광산업의 경우 단순히 관련 산업의 성장뿐만 아니라 국가 이미지 개선, 외화획득 등 국가의 브랜드 개선에 많은 역할을 수행하고 있다. 우리나라의 경우에도 방문하는 외국인관광객의 수가 매년 중가추세이며 특히 관광이 아닌 비즈니스의 목적으로 방문하는 수도 동반적으로 상승하고 있다. 이렇듯 비즈니스를 위해 방문하는 해외방문객이 주로 머무는 곳이 레지던스호텔이며 레지던스호텔을 이용하는 방문객이 증가하기 위해서는 내부고객인 종업원 만족이 선행되어져야 한다고 할 수 있다. 이에 본 연구는 우리나라에 소재하고 있는 레지던스호텔들이 장기적인 비즈니스 성과를 거두기 위해 어떠한 운영방식이 필요한지에 대해 종업원만족, 업무프로세스, 전략 등의 요인들을 통해 알아보고자 한다.

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CSR and Firm Reputation from Employee Perspective

  • TANGNGISALU, Jannati;MAPPAMIRING, M.;ANDAYANI, Wuryan;YUSUF, Muhammad;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.171-182
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    • 2020
  • This research focuses on the importance of corporate social responsibility in building the company's reputation. Experts have studied CSR as an antecedent of a company's reputation, but the mechanisms underlying this process are rarely explored. Therefore, to fill this research gap, we demonstrate CSR's implementation combined with organizational justice based on discrepancy and equity theory. This study involved 210 employees in a family company. The study's analysis method uses Structural Equation Model (SEM), SmartPLS, with a five-step measurement and analysis procedure. The variables in this study are CSR implementation, organizational justice, employee trust, firm reputation, organizational objectiveness, organizational commitment, job satisfaction, and job performance. The results found that some of the direct relationships stated were not significant, but all demonstrations of indirect links were substantial. Besides, optimal CSR and organizational justice provide a reliable and positive domino effect in increasing the role and consequences of employee trust and firm reputation. The findings in this study confirm that upstream-downstream job performance causality can be successfully achieved if job satisfaction has been realized, job satisfaction can be achieved if organizational commitment can also be recognized, and organizational commitment can be developed. Reflection and influence, rather than organizational attractiveness becomes essential.