• Title/Summary/Keyword: Business Process Performance

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The Concurrent Processing Methodology of BPR and Information System Building (BPR과 정보시스템 구축을 동시 병행 수행하는 방법론)

  • Han, Kwang-Shin;Park, Man-Gon
    • Journal of Korea Multimedia Society
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    • v.20 no.7
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    • pp.1073-1089
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    • 2017
  • Changes in the business environment and increased competitiveness have led many companies to consider Business Process Reengineering(BPR) as a means to improve performance. However, while some BPR projects have been successful among the many companies that have performed BPR, most of the reengineering efforts have been deemed unsuccessful as the project failed. There are many answers to this, but the most important point is that the effective linkage between process innovation and information system construction is insufficient. Even if the reform of consciousness is carried out through the promotion of management innovation activities such as BPR, and the process is improved, management infrastructure can not be continuously maintained if infrastructure, especially information system, is not built up to support it. In this paper, we propose BPR and information system combining methodology for successful BPR execution and information system construction, and describe the result of BPR consulting performance when constructing information system and compare the improvement of failure risk factor. In addition, we present the case through the case of K company, and finally present customer satisfaction through post evaluation after completion of K company information system construction project implementation.

An evaluation structure and criteria of Workflow Management Systems for Business Process Reengineering (경영혁신을 위한 일류시스템 평가구조 및 기준에 대한 연구)

  • 김용우;김진우;문재윤;정철범;한정필
    • Korean Management Science Review
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    • v.12 no.3
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    • pp.17-44
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    • 1995
  • The changing business environment requires that firms reengineer their fundamental processes in order to retain their competitive advantage. Most Business Proess Reengineering (BPR) projects, however, have failed partly because the essential enabler, ie. information technology, was unable to perpetuate the original vision. The information systems were unable to support the collaboration among the workers participating in the process. Workflow Management Systems (WfMS) have the potential to enhance not only individual performance as did traditional information systems, but also the group performance essential to the success of BPR by providing an effective means of communications through connectivity. It also enhances productivitiy through proceduralization of the fundamental processes, thus making it possible to empower the employee even while it controls the flow, and ultimately the delaly that originally made the BPR effort necessary. Therefore, though it is not a panacea, WfMS's can improve chances for the success of BPR projects. Managers who have realized this are faced with another obstacle - that of selecting the WfMS that best meets the particular organization's needs. This paper provids an evaluation structure of WfMS functions with emphasis on those functions that are essential for BPR, classifying the functions into an attribute hierarchy according to the Analytic Hierarchy Process (AHP) approach. It also suggests specific evaluation criteria for the main workflow functions provided by most vendors today, thus providing managers with a comprehensive guideline to facilitate the decision process.

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PROCL:A Process Log Clustering System (PROCL:프로세스 로그 클러스터링 시스템)

  • Jung, Jae-Yoon
    • The Journal of Society for e-Business Studies
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    • v.13 no.2
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    • pp.181-194
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    • 2008
  • Process mining aims at extracting useful information from system log of business process execution. As process-aware information systems, such as BPMS, ERP, and SCM, spread, researches on process mining get more significance. In this paper, we propose the methodology of clustering process log before process mining and also present the prototype system. The proposed methodology can be used in accompany with the existing process mining algorithms to improve their performance. The process log clustering system PROCLE, presented in this paper, supports to classify the process instances in the system log in order to extract the appropriate level of process model according to the users' need. The proposed methodology was implemented on the open platform for process mining, ProM.

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The Impact of Environment and Adoption Factors on the Performance of Financial EDI systems (금융EDI시스템의 환경 및 도입 요인이 성과에 미치는 영향)

  • 송미향;정철용
    • The Journal of Society for e-Business Studies
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    • v.2 no.2
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    • pp.75-88
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    • 1997
  • Many Korean banks and companies have adopted EDI to replace traditioanal paper documents by electronic ones, which can move much faster with greater accuracy, Also, it is expected to reduce overall costs and maintain good relationships with customers. However, in practice, the performance of EDI seems to be less than expected. The purpose of this paper is to identify the impact of environment and adoption factors on the performance of financial EDI. We proposed a model for the relationships based on the existing literature and peformed a survey of Korean commercial banks and companies using KTNET. The results of this study are as follows: First, the business environment represented by the size of companies and the frequency of transactions showed a negative impact on the performance in terms of efficiency, which is quite converse to the common belief. Second, the technical environment, including computing skills of users and operators, showed a positive impact on the performance in terms of effectiveness. Third, the clearer the adoption purpose, the higher is the performace as intended, while the initiative for the adoption process showed no significant impact.

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An Empirical Research how ISO application and Partnership process affect on Business Performance of Import and Export Manufacturing Firms in Korea (한국 수출입 제조 기업의 국제표준인증 활용과 파트너십 프로세스에 대한 연구)

  • Kim, Chang Bong;Koo, Yun Cheol
    • International Commerce and Information Review
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    • v.18 no.2
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    • pp.131-150
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    • 2016
  • As global partnership is recently getting important in order to establish supply chain network in global managing environment, companies tend to improve quality and warranty in SCM(Supply Chain Management) by certifying ISO(International Organization for Standardization). This research investigated structural relationship how strategic and operational ISO application level and trust, immersion, collaborative factors in partnership process affect to companies business performance. This research was surveyed with 147 manufacturing companies in South Korea and conducted empirical analysis using Structural equation model. The research hypothesis and model was derived from the basis of existing theory and empirical research, and obtained the following results. Firstly, the strategic ISO level showed positive(+) effect on trust and immersion factor. Second, the operational ISO level showed positive(+) effect on trust and collaborative factor. Third, trust factor in the partnership process showed positive(+) effect on immersion factor. Lastly, collaborative factor in partnership process showed positive(+) effect on companies business performance. Implication for this research is that companies must consider ISO application in establishing partnership and companies require prolonged effort using trust, immersing, collaborative factors into partnership process to improve business performance.

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Can a Perfect Business Plan For a Startup Guarantee Success?: Focusing on the Completeness of the Business Plan and Firm's Performance (스타트업의 완벽한 사업계획서는 성공을 보장하는가?: 사업계획서의 완성도와 경영성과를 중심으로)

  • Park, Hyun Young;Lee, Woo Jin
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.3
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    • pp.127-139
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    • 2023
  • During the process of preparing for and initiating a startup, startup entrepreneurs allocate a significant amount of time to developing a business plan. Within this process, the documented business plan serves not only as a roadmap for the venture but also as a communication tool for capital acquisition and internal team collaboration. However, is the business plan, meticulously crafted by entrepreneurs, actually effective in generating startup performance? To answer this question, this study empirically analyzed the impact of a business plan on startup performance. Additionally, it examined how the relationship between the business plan and performance changes based on the satisfaction levels of entrepreneurs regarding the business plan. Through the analysis, the study validated the influence of the completeness of the business plan and entrepreneurial satisfaction on startup performance, and derived implications. To conduct the empirical analysis, a survey was conducted among 150 entrepreneurs. Regression analysis was performed to examine the relationship between the completeness of the business plan and performance, and the sample was further divided into two groups: startups with less than three years of operation and startups with three or more years of operation, for secondary analysis. The analysis results revealed that the completeness of the startup's business plan has a positive impact on both financial and non-financial performance. Furthermore, it is observed that the entrepreneur's satisfaction with the business plan had a moderating effect on the relationship between the business plan and financial performance. Moreover, for startups that are less than three years old, the entrepreneur's satisfaction with the business plan exhibits a moderating effect on the relationship between the completeness of the business plan and non-financial performance. This study holds significance as it reaffirms the importance of business plan development as a means to achieve sustainable growth for early-stage startups and empirically validates its significance. It is expected that this study will provide valuable insights for future startup entrepreneurs to better understand the importance of business planning and contribute to reducing the failure rate of early-stage startups.

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A Study of the impacts of control types on Tie strength and Project Performance - focus on field project organization of construction industry

  • Lee, Won-Hee;Cho, Ho-Haeng
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.7
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    • pp.103-108
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    • 2021
  • In this paper, we an empirical study of the effects of control types on Tie strength and filed project performance of project participants in field project organization for Korean domestic construction industry. In the study, we try to tell what significant impact output control, process control and tie strength among field project participants have on field project performance and features unique to field project organization for Korean construction industry through empirical analysis. And the findings of the empirical analysis are that output control appeared to have significant impacts on tie strength among the participants and process control, and process control also appear to have significant impact on field project performance.

The Influence of Family Firms Succession Factors on Entrepreneurship and Business Performance (가족기업 승계요인이 기업가정신과 경영성과에 미치는 영향)

  • Kim, Young-Su;Kim, Hyun-Ku
    • The Journal of the Korea Contents Association
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    • v.18 no.9
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    • pp.375-389
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    • 2018
  • A successful succession of family businesses is a very important issue that greatly affects the sustainability of the business. Among the factors affecting successful succession, the successors of the family business were identified on the entrepreneurship held by small business owners and on the management performance of the business. This study was analyzed empirically by the managers who currently run the actual business through completion of or process of succession. Successive factors were established as a place for education and succession of heirs, and entrepreneurship was divided into innovativeness, risk-taking and pro-activeness, and management performance was divided into financial and non-financial achievements. The analysis shows that the education and training of successors among succession factors have significant implications for both managerial performance and entrepreneurship, and that the success of successors has no significant impact on non-financial performance, innovativeness and pro-activeness. In addition, while the risk-taking nature of entrepreneurship was concerned with the performance of management, innovativeness and pro-activeness were not all significant. According to this study, the education and training of successors and the determination of successors in succession family businesses have a significant impact on management performance and entrepreneurship.

A Study on the Effects of Small Business Management Result by the Korean Government: Focus on SEMAS

  • Choi, Dong-Rack;Suh, Geun-Ha
    • Asian Journal of Business Environment
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    • v.7 no.3
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    • pp.33-43
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    • 2017
  • Purpose - It is necessary to identify the level of marketing activities of the businesses that are recognized and carried out by the small and midsize businesses that have been supported by the government's small-business policy Research design, data, and methodology - The method of data analysis of this study was conducted by the researcher's acquaintances and center staffs who visited small business owners in a small - scale company operating a business. Results - It is found that the financial support part of the support programs for the small business owners is not related to the center affection among the support programs for the small business owners of the government. This is a fact-finding process that can be regarded as a forming process that has a significant effect on. As a result of the analysis, both marketing activity and center attachment were found to be possible parameters which have significant influence on business performance. Conclusions - Developing a variety of contact and customer management programs with small business owners in the field has enabled the government's policies to effectively penetrate the site, and these efforts eventually resulted in more business results for small business owners.

An Adaptive Business Process Mining Algorithm based on Modified FP-Tree (변형된 FP-트리 기반의 적응형 비즈니스 프로세스 마이닝 알고리즘)

  • Kim, Gun-Woo;Lee, Seung-Hoon;Kim, Jae-Hyung;Seo, Hye-Myung;Son, Jin-Hyun
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.3
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    • pp.301-315
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    • 2010
  • Recently, competition between companies has intensified and so has the necessity of creating a new business value inventions has increased. A numbers of Business organizations are beginning to realize the importance of business process management. Processes however can often not go the way they were initially designed or non-efficient performance process model could be designed. This can be due to a lack of cooperation and understanding between business analysts and system developers. To solve this problem, business process mining which can be used as the basis of the business process re-engineering has been recognized to an important concept. Current process mining research has only focused their attention on extracting workflow-based process model from competed process logs. Thus there have a limitations in expressing various forms of business processes. The disadvantage in this method is process discovering time and log scanning time in itself take a considerable amount of time. This is due to the re-scanning of the process logs with each new update. In this paper, we will presents a modified FP-Tree algorithm for FP-Tree based business processes, which are used for association analysis in data mining. Our modified algorithm supports the discovery of the appropriate level of process model according to the user's need without re-scanning the entire process logs during updated.