• Journal of Information Technology Applications and Management
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• 제30권2호
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• pp.31-44
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• 2023

Family businesses play a significant role in the overall economy of all countries, and the importance and weight of family businesses are increasing in various fields. Many factors are essential for a family business to grow into a long-lived business, that is, a sustainable business, but the most important one is succession. TRUST Lab at Hanyang University studied the importance of factors influencing the succession of the family business from the standpoint of the successor. As a result, it was confirmed that mutual trust is the most crucial factor, and conflict can destroy that trust. Therefore, in this study, we research conflict as a central topic for successful succession, which is the most fundamental reason for family businesses. This study was conducted as a qualitative research case study. By setting criteria suitable for the purpose of the study, we conducted interviews with ten successors who either worked or planned to work in a family-related company. Through this study, conflict management of key players is the most important to achieve a continuous succession of family businesses.

• 유통과학연구
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• 제16권3호
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• pp.59-68
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• 2018

Purpose - This study empirically examines the effects of environmental dynamics(dynamics of one's own company, dynamics of competitors, and dynamics of customers), within the franchise industry, on the dependence and conflict(dysfunctional conflict and functional conflicts) and the business performances(financial and non-financial). Furthermore, we empirically examined the effects of the dependence of franchise on the conflicts(dysfunctional conflict and functional conflict) and business performances(financial and non-financial). Finally, we empirically examined the effects of the conflicts of franchise (dysfunctional conflict and functional conflict) on the business performances(financial and non-financial). Research design, data, and methodology - Our study conducted a survey on the managers and owners of the franchises located in Seoul, Gyeonggi, and Incheon. The total number of valid samples was 230, and the structural equation model was analyzed by using AMOS program. Results - First, the environmental dynamics(dynamics of one's own company, dynamics of competitors, and dynamics of customers) in the franchise industry were shown to have statistically significant positive effect on the dependence of franchise. Second, among the environmental dynamics in the franchise industry, the dynamics of one's own company and the dynamics of the customers were shown to have a statistically significant positive effect on the dysfunctional conflicts of franchisees. However, in the franchise industry, the dynamics of competitors did not have a statistically significant effect on the dysfunctional conflict of the franchise. Third, in the franchise industry, the environmental dynamics(dynamics of one's own company, dynamics of competitors, and dynamics of customers) did not have a statistically significant effect on the functional conflicts of the franchises. Fourth, the dependence of franchise was shown to have a statistically significant positive effect on the conflicts(dysfunctional conflict and functional conflict). Fifth, the dysfunctional conflict of franchisees was shown to have a statistically significant negative effect on the business performances(financial and non-financial). Sixth, the functional conflicts of franchises was shown to have a statistically significant positive effect on business performances(financial and non-financial). Conclusions - From the franchise industry researches, the environmental dynamics were selected as the preceding factors and the relationship leading to dependence, conflict, and business performance were constructed into model.

• 한국산학기술학회논문지
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• 제16권3호
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• pp.1699-1706
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• 2015

본 연구의 목적은 주택재건축 사업의 사업시행단계에서 나타나는 갈등에 대한 대응, 처리, 관리에 관한 지표를 도출하여 관련주체를 대상으로 적합하고 합리적으로 재건축 사업의 갈등을 해결하는 것이 목적이며, 이러한 평가를 통해 사업만족도와 지속적 사업의사에 어떠한 영향구조를 가지는지 분석하고자 진행하였다. 이를 위해 변수 간의 관계를 검증하기 위해 조작적 가설을 설정하고, Smart PLS 3.0 통계 패키지를 이용하여 구조모형을 작성하였다. 총 252개의 셈플을 이용하여 영향구조를 분석한 결과, 가설에서 설정한 데로 (+)의 경로계수로 도출되면서 t 통계량도 1.65 이상으로 유의하게 나타나는 가설을 최종 가설로 채택하였다. 그 결과 채택된 가설은 총 9개 중 6개로 '갈등대응이 갈등관리(H1)'에 미치는 경로계수가 0.618, '갈등처리가 갈등관리(H2)'에 미치는 경로계수가 0.150으로 나타났다. '갈등처리는 사업만족도(H5)'에 0.101의 경로계수 값을 나타냈으며, '갈등관리는 사업만족도(H7)'에 0.644의 경로계수 값이 도출되었다. 또한 '지속적 사업의사(H8)'에도 0.258의 경로계수를 나타냈다. 마지막으로 '사업만족도는 지속적 사업의사(H9)'에 0.391의 경로계수를 나타내는 것으로 도출되었다.

• 가정과삶의질연구
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• 제23권1호
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• pp.223-239
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• 2005

The purpose of this study is to explore the impacts of personality variables, family variables, job variables, work-family conflict and job satisfaction on life satisfaction of family business workers. The major findings are as follows: 1. There was direct causal effects of job satisfaction, Sunday working level, the duration of the family business, an academic background on life satisfaction of family business workers. 2. Such variables family variables(family size, number of family workers, number of unpaid family workers), working time variables (working hours per a day, saturday working level, flexibility of working time), work-family conflict had indirect causal effects on life satisfaction of family business workers

• 무역상무연구
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• 제66권
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• pp.191-218
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• 2015

This research is, first of all, a theoretical study concerning 'conflict.' Only then, we could obtain ways in which we manage and resolve various problems arising from conflicts in business between Korean and Chinese companies. In doing this, we also tried to grasp cultural characteristics, or factors, in Chinese ways of carrying out negotiations that lead to conflicts with us. On the basis of these preliminary considerations, we developed practical techniques of conflict management and types of negotiation strategy. We thereby could suggest broader strategic implications for better performance in international business. Concretely, this research investigates techniques of conflict management and types of negotiation strategy. For such techniques and types, we suggest, (1) Sharing technique or reconciliatory compromising negotiation and its compromise strategy, (2) collaborative technique or cooperative negotiation and its win-win strategy, (3) competitive technique or competitive negotiation and its profit-seeking attack strategy, (4) accommodative technique or receptive negotiation and its relation-maintaining yield strategy, (5) avoidant technique or evasive negotiation and its indifference-showing avoidance strategy. This research contributes to promote understanding on negotiation culture of chinese corporate. and we provide the guideline of the conflict management and the insight for the efficiency strategy of chinese business negotiation. But, empirical data and statistical examinations should be added to our present research for the future prospective ones.

• 한국산학기술학회논문지
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• 제16권4호
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• pp.2495-2504
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• 2015

본 연구는 도시정비사업의 효율적 추진에 영향을 미치는 갈등요인을 구축하고, 사업기간과 사업비용에 영향을 미치는 갈등요인을 PLS 회귀분석을 통해 도출하고자 한다. 자료 구축은 도시정비가 완료된 사업지역에 거주하고 있는 조합원, 세입자, 상인 등을 중심으로 하였다. 분석결과 사업기간의 경우 조합설립신청 및 인가, 철거 및 멸실신고, 사업시행계획 및 승인, 용역관련 이익집단의 사업지연 방해 등의 순으로 갈등요인이 중요한 것으로 도출되었으며, 사업비용의 경우 조합설립신청 및 인가, 매도청구, 이주, 철거 및 멸실신고, 관리처분계획 및 인가 등의 순으로 갈등요인이 중요한 것으로 나타났다.

• 한국산학기술학회논문지
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• 제15권5호
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• pp.2758-2768
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• 2014

과업 및 관계갈등의 차별적 효과에 대한 연구에 따르면, 과업갈등이 혁신적 성과에 긍정적 영향을 주는 반면, 관계갈등이 혁신적 성과에 부정적 영향을 준다고 주장하고 있다. 하지만, 과업갈등과 관계갈등 간의 밀접한 상호관련성을 고려해 본다면, 혁신적 성과에 긍정적 영향을 주는 과업갈등은 관계갈등으로 전이되면서, 혁신적 성과에 부정적 영향을 줄 수 있다. 따라서 과업갈등이 관계갈등으로 전이되는 것을 약화시키는 경영관리 방식이 필요하며, 개인이 보유한 사회 정체성이고, 팀에 대한 감정적 인지적 유대인 팀 정체화는 효과적인 갈등관리 방안일 수 있다. 본 연구는 213명의 종업원들을 통해 수집한 자료를 토대로, 이러한 논리가 기업현장에서 실제로 성립되고 있음을 확인할 수 있었다. 연구결과를 토대로 연구의 시사점과 향후 연구방향을 제시하였다.

• 디지털융복합연구
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• 제7권1호
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• pp.111-123
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• 2009

IT projects need engineers with various backgrounds to cooperate to build an IT system that satisfy the requirements of users given a limited expense and time. Such diversity of team members and the complexity of task naturally involve considerable amount of conflict among team members. High level of conflict among team members is known to be detrimental to the performance of the team. The purpose of this study is to examine the reasons for conflicts among team members in IT projects and to check how the level of conflict affects the performance of a project and the satisfaction of the members of the project team. To test the relationship, a survey on 166 participants in IT projects was conducted. The reasons for conflicts in IT projects were categorized into five types. The level of ambiguity was found to have a significant correlation with the level of conflict. And the level of conflict, in turn, is found to have a significant effect on the degree of satisfaction among team members and the project results. Based on the research results, it is suggested that a clear definition of tasks and their boundaries is required to reduce ambiguity and thus, the level of conflict and improve the level of satisfaction of IT project team members.

• Asia Marketing Journal
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• 제20권2호
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• pp.1-27
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• 2018

This study examines the effects of dependence and conflict on organizational performances in partnership, qualitatively (trust) and quantitatively (sales) under four control variables (period of business, number of goods, competition density, and number of employees). Also, this study presents termination cost and alternative attractiveness as the antecedents of dependence, goal incongruity and unfairness as the antecedents of conflict. As the results of analysis with survey data from 360 distributors in manufacturer-distributor partnership, 7 hypotheses are supported and 2 hypotheses are rejected. The results of structural equation modeling (SEM) verify that termination cost increases dependence, that alternative attractiveness reduces dependence, that goal incongruity and unfairness increase conflict, that dependence reduces conflict, that dependence increases trust, and that conflict reduces trust. However, unexpectedly, dependence reduces sales, and conflict has no impact on sales. The results of this study provide insightful implications theoretically and managerially to scholars and practitioners interested in partnership.

• Journal of Korea Trade
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• 제25권3호
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• pp.134-152
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• 2021

Purpose - Our study aimed to examine the roles of conflict management in maintaining a sustainable good relationship between joint venture (JV) partners. Although the concepts of relational capital, mutual commitment, and cultural adaptation have been neglected in previous research on interorganizational relationships, we treated them as inter-partner fit mechanism capabilities of affecting the level of satisfaction in a relationship with a JV partner. Design/methodology - In order to test hypotheses, we sent a questionnaire to Japanese firms operating JVs in South Korea and asked whether their levels of satisfaction with their JV partners increase when conflict management techniques are used to reduce the conflicts that usually arise between partners. Findings - The results of our study suggested that it is important for firms participating in a JV to construct and reinforce an inter-partner fit mechanism that enables them to maintain a favorable partnership. In addition, we suggested that relational capital, cultural adaptation, and mutual commitment influence conflict reduction and the level of satisfaction experienced in JVs. Moreover, the results showed that conflict management has a significant effect on developing soild partnerships and performance in JV situations. Originality/value - We advanced a new paradigm about conflict management and suggested methods of research propositions that are well grounded in the latest findings in conflict management research pertaining to JVs.