• Title/Summary/Keyword: Business Automation

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A Study on the Relationship between Organizational and Environmental Characteristics and Successful Implementation of electronic Data Interchange Systems in Korea

  • Kim, Byung-Gon;Koo, Dong-Mo
    • Proceedings of the Korea Association of Information Systems Conference
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    • 1998.10a
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    • pp.165-177
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    • 1998
  • The purpose of this study, based on domestic sample businesses using EDI systems, is to identify success factors, which affect adoption of EDI systems by domestic business entities. And this paper also intends to provide guideline important in the establishment and management of EDI systems based factors identified. The major contents of this research are as follow. This paper, first, tries to develop conceptual framework based on previous research to identify factors which affect successful adoption of EDI systems. Second, it intends to develop new version of survey questionnaire by referring to various survey questionnaires previously used by similar studies. Third, it also intends to the extent of each factor on the successful adoption and implementation of EDI systems, and examines proposed hypotheses.

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Study for Application of Software Agent in Competitive Business Environment (경쟁적 비즈니스 환경에서의 소프트웨어 에이전트 활용에 관한 연구)

  • Kim, Joong-Han
    • Journal of Information Technology Services
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    • v.5 no.1
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    • pp.165-175
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    • 2006
  • Electronic commerce has many advantages compared to the traditional way of doing business such as up to date information and rich service for less cost. There is a growing number of electronic commerce applications on the Internet. Using software agent technology, the market framework offers timesaving automation of auctions and flexibility through negotiations among the agents. In this research, we attempt to evaluate the performance of a negotiation decision function that considers the potential competitors in competitive market environment as well as that of a negotiation decision function that does not. For this evaluation, this study adopts the electronic marketplace as an application domain in which many sellers and buyers compete for limited resources in the marketplace.

Y Block Diagram as a New Process Notation in a GPS Manufacture

  • Lee, Jung-Gyu;Jeong, Seung Ryul
    • Journal of Internet Computing and Services
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    • v.20 no.1
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    • pp.125-133
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    • 2019
  • Company A should maintain myriad conversion tools for the purpose of making a geometric compilation of navigation maps. Company A is already using complex compilation tools, which are tailored to geographical areas and various GPS models. However, due to frequent requirement and personnel changes, there is an endless challenge for perfect tool configuration and multiple map consolidation. To solve this problem, Company A launched a process automation project using Graphviz, which is an open source workflow graph visualization software. Before implementation, they had to document their current map compilation processes and then match it with the applicable conversion tool. For effective representation of process controls, a new graphical process notation is designed, i.e. Y Block diagram. The authors will compare Y Block diagram with other process notations and explain why Y Block diagram is more useful for tool based business processes such as digital map generation processes.

A Study on How to Build a Disaster Recovery System that can Minimize Recovery Time Objective(RTO) and Recovery Point Objective(RPO) to Ensure Business Continuity (비즈니스 연속성 보장을 위한 복구 시간 목표(RTO) 및 복구 지점 목표(RPO)를 최소화할 수 있는 재해복구시스템 구축 방안 연구)

  • Kang, Hyun-Sun
    • Journal of Software Assessment and Valuation
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    • v.17 no.2
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    • pp.91-99
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    • 2021
  • In the current business environment where dependence on IT has increased rapidly, the risk from disasters or cyber-attacks is also increasing. Business continuity, the ability to continue to provide service in the event of a business disruption caused by a disaster, is essential. In other words, you need to have a plan in place to keep your core business functions uninterrupted with rapid recovery within a predetermined Recovery Time Objective (RTO) and Recovery Point Objective (RPO) time frame. In this paper, we propose a disaster recovery system construction method that can minimize RTO and RPO to ensure business continuity. The system configuration adopts Tier 7 disaster recovery model, synchronous storage replication, hot disaster recovery site, and operation management automation solution. This ensures continuity of core business with virtually no data loss and minimal RTO and RPO.

An Analysis of Technology Stress of Call Center Employees: Focusing on Digital Shadow Work and Organizational Citizenship Behavior (콜센터 상담원의 기술 스트레스 현상 분석: 디지털그림자노동과 조직시민행동을 중심으로)

  • Byeong Hoon Lee;Joon Koh
    • Knowledge Management Research
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    • v.23 no.4
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    • pp.21-41
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    • 2022
  • With the development of AI and digital technologies such as big data, metaverse, and the Internet of Things, Robotic Process Automation (RPA) has brought great development and change to companies. Among these realistic industrial areas by RPA, the call center service area, which consists of a combination of complex high-tech systems and professional operation groups, has now reached the stage where AI is conducting counseling. The evolution of this digital transformation has become an important direction of change in the digital-related industry sector. Along with these changes, there have been many changes in the technical stress of the members of the organization within the RPA organization and their solutions. In this study, the representative psychological mechanisms were presented as Digital Shadow Work (DSW), expressed as 'unpaid work', and Organizational Citizenship Behavior (OCB), which is 'an act that helps organizations other than their duties'. This study theoretically contributes to the extension of the DSW concept to the organizational members.

Work-flow Analysis and Specification Definition Method of Software Process (소프트웨어 프로세서의 작업흐름 분석과 명세정의 방법)

  • Yang, Hae-Sool
    • The Transactions of the Korea Information Processing Society
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    • v.5 no.4
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    • pp.904-914
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    • 1998
  • BPR(Business Process Reengineering), a radical improvement approach of business process, has been paying attention, and work-flow management and automation has been concentrated on progress velocity of business process and productivity of engineers. In software engineering, software process engineering which focus to process begin to be watched, and for the purpose of software productivity and quality progress and reduction of development term, study on SPR(Software Process Reengineering) is being progressed. In this paper, made workflow analysis and design method for construction of work-flow management system of software process to stand firm process reengineering methodology. In other words, we studied modeling process methods for SPR process, and software process structure and workflow analysis method which construct software process workflow model and specification definition method of workflow software.

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A Study on the Korean CALS Conception and Introduction Policy Trend (한국적CALS의 개념 정립과 도입정책방향에 대한 연구)

  • 김철환;김부국;임영석
    • The Journal of Society for e-Business Studies
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    • v.1 no.1
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    • pp.5-26
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    • 1996
  • This paper aims to present a prospective trend to establish a proper CALS conception and an efficient CALS environment in Korea.. It is crucial at this point for Korea to develop a comprehensive CALS conception which considers our present economic and social situation, national security, and our national emotion. Korean CALS has been developed and led mainly by the government and private industry. It is now necessary to improve CALS conception in Korea by making CALS standard more interchangeable among international as well as domestic business fields through EDI and the automation of the industries along with the government. In this regard, this paper proposes three potential methods to accomplish this goal and discuss each of them in detail. First, we suggest to establish a proper CALS introduction policy on the government level. We propose an introduction policy with three phases such as introduction, spreading and target which will cover through the year 1996 to 2007. Second. we suggest to establish a proper CALS standardization policy by improving the acquisition of digital data and process, and modernizing infrastructure. Third, we suggest that the government should amend and enforce the necessary laws and acts for more efficient CALS implementation in Korea. Government should arrange for these acts to be applied not optionally but obligatorily to Korean enterprises so that they survive the harsh and competitive world market in the upcoming 21th century.

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CALS Implementation Policy for Information-based Management of Small and Medium Companies (중소기업의 정보화를 위한 CALS 도입 정책 방안)

  • 김철환
    • The Journal of Society for e-Business Studies
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    • v.2 no.1
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    • pp.1-20
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    • 1997
  • This study aims to suggest CALS implementation strategies and policies for information-based management of small and medium companies in Korea. At the turning point from traditional document-based management to recent digital-based one, it is well known that implementation of CALS concept is crucial for advancing business management of small and medium enterprises In order to attack the aim, this paper critically analyzes the empirical difficulties and obstacles of the current information-based management of small and medium companies in Korea. On the basis of the above analysis, this paper suggests the strategic plans and policies of CALS implementation for small and medium enterprises in Korea as follows. First, government should provide the supporting policies and proper system so that the large enterprise can be linked with small and medium companies for sharing necessary information. Second, similar enterprises should be integrated on the basis of information and automation evaluation. Third, implementation strategies and plans should be advanced on the basis of the informationalized phases with respect to the technology level of small and medium enterprises. For more efficient CALS implementation, this paper also proposes the following subsidiary policies. First, it is substantially important to publicize the nation-wide spreading of CALS mind. Second, it is strongly recommended to educate and train CALS specialist on a consistant basis. Third, government should support the enterprises by providing sufficient fund for CALS implementation. Fourth, the ideal CALS implementation models for small and medium enterprises should be developed. Fifth, the consulting and training program for CALS implementation should be established through ECRC (Electronic Commerce Resource Center). My study was based upon the enterprises' responses to the questionaires I made

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Construction and Estimation of Web-based Real Time ERP System - A Case Study (웹기반 실시간 ERP 시스템 구축 및 평가-사례연구)

  • Kim, Jae-Saeng;Choi, Sang-Kyoon
    • The Journal of the Korea Contents Association
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    • v.8 no.4
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    • pp.30-38
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    • 2008
  • At past, but smaller enterprises had operated each business automation system about office, at present, are making use of integration ERP information system that take advantage of accessible web technology in outside environment. In this research we took smaller enterprise's example, constructed ERP system that real-time processing is available to supply ERP information to customer by real time and to handle business in outside site. With construction result of this system, we verified efficiency of system and customers' satisfaction etc of customer's complaint solution, business productivity elevation, economical curtailment and so on through various kinds quantitative estimation.

Design and Implementation of Process Management Model applying Agent Technology (에이전트를 적용한 프로세스 관리 모델 설계 및 구현)

  • Kim, Jeong-Ah;Choi, Seung-Yong;Bae, Je-Min
    • Journal of Internet Computing and Services
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    • v.7 no.6
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    • pp.21-40
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    • 2006
  • As the knowledge-based society hot been constructed, the size of work process that has to be done grows big and the amount of the information that has to be analyzed increases. In the paper business process can be accurately executed by the rule agent to manage precise rules and definitions to be needed by execution of process for management of business process. And individuals con accurately measure and manage personal schedules to execute process through supporting the agent of schedule management. The model is designed and implemented for organization to improve process of control, flexibleness, agility, reliability, and reuse through business process automation and removing process overlapping and for personal to improve measuring personal process capacity and distinguishing process weak points.

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