• Title/Summary/Keyword: Burnout of Social Workers

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Qualitative Study on Social Workers' Experiences and Roles during End-of-Life Care in Elderly Long-Term Care Facilities (노인 장기요양기관에 종사하는 사회복지사의 임종 케어 경험과 역할에 관한 질적 연구)

  • Kim, Eun-Kyung
    • The Journal of the Korea Contents Association
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    • v.22 no.5
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    • pp.503-517
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    • 2022
  • This study was to investigate the social workers' psycho·social experiences and roles during the end-of-life care process in elderly long-term care facilities. As a result of data analysis through in-depth interviews, social workers experienced great exhaustion and burnout due to frequent death experiences during the end-of-life care process, and expressed regret for not being able to provide better service for the deceased and longing for loved ones. And in the event of a sudden death, social workers would undergo criticism and complaints. The main roles of social workers during end-of-life care were to contact and communicate with family members when signs of death appeared and support them after the death. The necessity of standardized manuals and education for end-of-life care, a recharging program and support group to prevent burnout of social workers, and a legal safety net for emergency preparedness and emergency measures were suggested. The necessity of death preparation education, hospice care, and advance medical directive was also emphasized for the dignified death of the elderly.

The Relationship between the Job Satisfaction and the Burnout of Workers in Rehabilitation Facilities for the Disabled : Focusing on the Mediating Effect of the Organizational Commitment (장애인복지관 종사자의 직무만족과 소진의 관계 : 조직헌신의 매개효과를 중심으로)

  • Lee, Byoung-Rock
    • Journal of Digital Convergence
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    • v.19 no.6
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    • pp.387-392
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    • 2021
  • This research verified the relationship between the job satisfaction and the burnout of workers in rehabilitation facilities providing services to the disabled. And this study examined the mediating effect of organizational commitment between the two variables. A survey of workers of the 14 facilities of Daejeon/Chungnam area and 363 materials was analyzed. The analysis results of this research are as follows : 1) the workers' job satisfaction influenced the burnout negatively. 2) the organizational commitment is was found to mediate between the job satisfaction and the burnout. Based on the analysis results, several measures can be presented to reduce the workers' burnout. We need to raise the worker's job satisfaction and organizational commitment.

Helping Professional's Trauma Work-related Stresses : Do Secondary Traumatic Stress and Burnout differ? (외상피해원조실무자의 이차적 외상스트레스와 소진은 서로 다른가?)

  • Park, Ji Young
    • Korean Journal of Social Welfare Studies
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    • v.44 no.2
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    • pp.387-407
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    • 2013
  • The aim of the present study was to determine whether secondary traumatic stress and burnout of CPS workers in Korea differ, being significantly affected by different variables of each own. A two-way MANCOVA was conducted to determine the effect of trauma exposure and work-condition satisfaction on secondary traumatic stress(intrusion and avoidance) and burnout(emotional deprivation, depersonalization, personal achievement) while controlling for gender, age, and personal trauma history. Exposure to clients' traumatic material did not affect secondary traumatic stress and burnout either. Rather, it was found that both of secondary traumatic stress and burnout was significantly affected by the same independent variables(level of exposure to being threatened by violent abusers of victims and the level of workers' satisfaction of work conditions in workplace). Therefore, it was difficult to address that secondary traumatic stress and burnout have a completely different construct.

Exploring the Experiences of Participating Spiritualty Education Program by Social Workers: focusing on CPE (사회복지사의 영성(Spiritualty)교육프로그램 참여 후 변화 경험 연구: 임상사목교육(CPE)을 중심으로)

  • Kim, Kyung Mee
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.537-549
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    • 2016
  • Interest in spirituality in the workplace is rising as an alternative to overcome the possibility of burnout of social workers. This research has evaluated the results of spirituality education program to social workers in senior welfare centers. CPE(Clinical Pastoral Education) was provided to 25 social workers in 3 different senior welfare centers for 12 to 14 weeks. 4 Focus group interviews with 24 education participants after the end of education were conducted. For the participants of CPE, there were changes in individual levels(habituation of self-reflectivity, the integration of personal spirituality and social worker's spiritualty, expansion of self-awareness and pursuit of altruism), practice behavior(recognition of client's individualism, getting rid of the obsession of proposing a resolution, active listening), and organization levels(intimate fellowship, increase in horizontal relationship in the agencies). Pursuing changes within the organization towards integrating individual and organization spirituality along with social welfare organizations helping the development of social worker's individual spirituality for the simultaneous growth of social workers and the organizations is necessary.

The Effect of Social Support on Job Satisfaction and the Mediating Role of Burnout (사회적 지원이 직무만족에 미치는 영향: 소진의 매개효과를 중심으로)

  • Son, Hyeong-jun;Jung, Sung-cheol
    • Journal of Venture Innovation
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    • v.2 no.1
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    • pp.81-92
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    • 2019
  • The purpose of this study was to identify the mediating effect of burnout on the relationship between social support and job satisfaction. Social support should be noted as an important environmental factor that can affect job satisfaction. This study surveyed 1,147 workers of domestic companies and collected data, and the results of the study are as follows. First, social support and job satisfaction were shown to have a positive correlation. Second, social support and burnout were found to have a negative correlation. Finally, burnout was found to play a mediating role in the relationship between social support and job satisfaction. This results demonstrate that, while social support has a direct positive impact on job satisfaction, it has also a indirect on job satisfaction via burnout. Therefore, organizations should consider ways to strengthen the organization's social support and lower the level of individual burnout in order to improve job satisfaction. Implications and limitations of this study and future research tasks are described.

Predictors of Burnout among Staff in Long-term Care Facilities for the Elderly (노인장기요양보호 인력의 소진 예측 요인)

  • Lee, Choo-Jae
    • 한국노년학
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    • v.31 no.1
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    • pp.97-109
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    • 2011
  • The purpose of this work is to examine how work stressors are related to the burnout among staff in long-term care facilities for the elderly. This study offers some responses to a growing stress and burnout for the long-term care workers. The demand for long-term care workers is set to rise in light of an increasing share of older people and dependent elderly. Long-term care workers provide long-term care services to persons with a reduced degree of functional, physical or cognitive capacity. Cross-sectional survey data were collected from 216 staff in long-term care facilities. The standardised Maslach Burnout Inventory(MBI) was used to assess levels of burnout in long-term care workers. The MBI consists of 22 items using a 5-point Likert scale, measuring three sub-scales of burnout; Emotional exhaustion, Depersonalization, and Personal accomplishment. Data were analyzed using regression. This study is empirically tested the degree of association between burnout and its antecedents. The majority of differences in burnout could be explained by work stressors such as client relationship, job overload, job role conflict, and conflicts with clients' family. The study also identified workers' perceptions of their image in society and emotional support as predictors of burnout. Therefore long-term care facilities are encouraged to review their practices so that workers well-being is supported. The study findings suggest attention for organizational oriented initiatives to cope with burnout.

The Effect of Workers's Burnout Resilience on Burnout in Community Welfare Centers for the Elderly (소진탄력성이 노인복지관종사자들의 소진에 미치는 영향)

  • Kim, Nam-Sook
    • Journal of Digital Convergence
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    • v.12 no.7
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    • pp.401-409
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    • 2014
  • The purpose of this study is to suggest some implications for prevention and manage burnout of workers in community welfare centers for the elderly. To conduct this purpose, this study examine how much effect burnout risk, burnout resilience and burnout are they have, it will explain whether resilience works to mediate between burnout risk and burnout. The result of analysis on the study as follow: 1) burnout risk has positive(+) effects on burnout 2) burnout risk has negative(-) effects on burnout resilience 3) burnout resilience has negative (-) effects on burnout. These results were based on some suggestions.

Creating and Validating Scale of Resilience to Burnout and Scale of Burnout Risk with Mixed Methods (질적-양적 연구방법론의 혼합에 의한 의료사회복지사의 소진탄력성 및 소진위험성 척도개발 연구)

  • Choi, Myung-Min
    • Korean Journal of Social Welfare
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    • v.59 no.4
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    • pp.245-272
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    • 2007
  • The purpose of this study was to create and validate Scale of Resilience to Burnout and Scale of Burnout Risk for social workers in medical settings. For the purpose, instrument development model, a kind of mixed methods research was used. In the first phase, six dimensions of resilience(: professional competency, accomplishment and worthwhileness, firm belief and value about their profession, good teamwork, support by their agency, and individual resources) and six dimensions of risk to burnout(: dissatisfaction with organizational condition, interpersonal stress among team members, organizational conflict, work related stress, deficiency of professionalism, and individual stress) were suggested thorough the preceding papers with qualitative approaches. The second phase involved analysis of a survey of 185 participants that appeared to validate the dimensions of the measures. The construct validity and reliability of each measure were tested. And it was founded that there were its own factors in each concept, although resilience to burnout related negatively to burnout risk. The results of this study suggest mixed methods research is useful to develop measures reflecting voices in the social work field.

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Study on the Factors Effecting the Positive Psychological Capital of Social Workers at Seniors Welfare Centers on Job Burnout (노인복지관 사회복지사의 긍정심리자본이 직무소진에 미치는 영향 요인에 관한 연구)

  • Lee, Kyong-Suk;Kim, Min-Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.4
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    • pp.581-597
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    • 2019
  • This study was designed to examine the factors effecting the positive psychological capital of social workers at senior welfare centers on job burnout. The subjects were 350 social workers who care for the elderly at senior welfare centers in Seoul and Gyeonggi-do. Based on a total 344 data collected and using the SPSS 22.0 statistical program. Reliability test, frequency analysis, t-test, One-way ANOVA, correlation analysis and Multiple regression analysis were performed. The results showed that positive psychological capital had a statistically significant negative effect (-) on emotional exhaustion, a sub variable of job burnout and depersonalization. The effect of sub-variables of positive psychological capital on emotional depletion and depersonalization was in order of optimism> resilience> hope> self-efficacy. Lastly, it was found that positive psychological capital had a statistically significant negative effect(-) on decreased sense of accomplishment. The effect of sub-variables of positive psychological capital on decreased sense of accomplishment was in order of optimism> hope > self-efficacy > resilience. The effect of positive psychological capital on decreased sense of accomplishment was not significant depending on sub-variables. Based on the results of this study, suggestions, the limits of this study, and future directions for research were presented for the improvement of positive psychological capital, which is confirmed as a factor to reduce the job burnout of social workers.

Organizational 'Rules' that Impede or Promote Effective Social Work Practice: How Social Workers Are Affected by the Rules (사회복지기관의 '숨은 규칙' 확인 및 그 영향력 측정을 통한 사회복지실천 내실화 방안)

  • Um, Myung-Yong
    • Korean Journal of Social Welfare
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    • v.52
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    • pp.171-200
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    • 2003
  • Social workers' behaviors in their organizations are governed not only by explicit rules but by implicit rules. This study aimed to measure the extent that the implicit rules exist in social work agencies, and to assess the impact of the implicit rules on the degree of social workers' devotion, burnout, and satisfaction in their own work places. This study also endeavored to search any sort of sanctions that agencies apply against workers who refused to follow implicit rules in their organizations, along with any harms and/or benefits which organizations may experience according to the extent that the implicit rules exist. The results showed that the implicit rules do not exist so much in social work agencies in Korea. Not so many sanctions in the organizations were not found against workers who violated the implicit rules. The amount of implicit rules, however, affected the degree of damages that organizations sustained. The more implicit rules exist in the organizations, the higher was the level of social workers' devotion, burnout, and dissatisfaction in the work places. The impact of implicit rules was powerful in a few areas of work. That is, social workers were required to do whatever things at hand rather than carrying out professional tasks only. Social workers were also asked to stay way beyond the closing hour. The explicit rules were dominant in the area concerned with social work ethics. Some strategies to substantiate social work practice were suggested on the basis of careful examination of the powerful implicit rules.

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