• 제목/요약/키워드: Brand benefit

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Who Buys Our Brand? The Influence of Consumption Values and the Congruity with Brand Benefits on Brand Identification, Trust and Loyalty

  • Namkung, Sol;Park, Seong-Yeon
    • Asia Marketing Journal
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    • 제22권4호
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    • pp.1-25
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    • 2021
  • This paper explores how the positive effect achieved when consumption value matches brand benefit can increase brand loyalty. Prior research on consumption value mainly focused on perceived value; these studies omit consumers' views of consumption value. Therefore, this study examines the effect of congruence between consumption values (functional, emotional, social, and ethical value) and perceived brand benefits (enabling, enticing, symbolic, and socially responsible benefits) on consumers' brand identification, trust, and loyalty. We find a positive effect on brand identification and brand trust when a consumer's value is similar to a brand benefit, particularly between functional value and enabling benefit, and ethical value and socially responsible benefit. However, congruence between consumption value and perceived brand benefit only had an indirect effect on brand loyalty by mediating brand identification and trust. This study provides a basis for implementing a marketing strategy to build brand assets and increase brand loyalty by providing consumers with the value they want in a diversified market.

The Effect of Benefit Appeals, Brand Types, and Construal Level on Ad-brand Congruency in Corporate Social Responsibility Messages -Aspirational vs. Accessible Brands

  • Yoo-Won Min;Kyu-Hye Lee
    • 한국의류학회지
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    • 제47권4호
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    • pp.760-777
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    • 2023
  • Fashion brands seek guidelines for effective green advertising messages, considering benefit appeals, brand types, and construal level. However, few studies have explored their simultaneous interplay. Thus, the present study conducted an experiment with a 2X2X2 between-subjects design to investigate how brand type and construal level moderate the mediating role of ad-brand congruency between benefit appeals and purchase intention. A total of 245 Millennials and Generation Z participants completed an online survey, and the data were analyzed using SPSS. A significant three-way interaction was revealed. Low-construal-level messages with concrete content showed disparities between aspirational and accessible brands concerning other-benefit appeals: Accessible brands utilizing other-benefit appeals demonstrated higher ad-brand congruency, while aspirational brands had lower ad-brand congruency. Furthermore, within aspirational brands, self-benefit appeals resulted in higher ad-brand congruency than other-benefit appeals. Finally, a moderated mediating effect was discovered, indicating that brand types and construal level moderated the mediating effect of ad-brand congruency between benefit appeals and purchase intention. The mediating effect was prominent in the context of self-benefit appeals, aspirational brands, and low-construal-level messages. This study highlights the intricate dynamics of the three factors in green advertising, providing valuable insights for crafting more targeted green advertisements.

20대 여성정장의류의 편익과 상표이미지에 관한 연구(제3보) -속성.편익.태도에 의한 상표이미지 개념체계 연구- (The Brand Image and the Benefit of 20s Female Apparel Market(Part III))

  • 박혜원;임숙자
    • 한국의류학회지
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    • 제24권8호
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    • pp.1197-1208
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    • 2000
  • The purpose of this study was to find out the effects of the accord between consumers benefit factors and attribute factors of brand image on brand attitude. This study was based on Kellers conceptualizing model of brand image. The subjects were 605 working women in their twenties living in Seoul, Korea. The data were analyzed by Euclidian distance model, ANOVA of repeated measures, regression, F-test by Extra Sum of Squares Principle. The results were as follows. 1. There were significant differences among the brands and among the segmented groups in the accord between benefit factors and attribute factors of brand image and in the brand preference. Moreover there were significant interactions between the brands and the segmented groups in the accord between benefit factors and attribute factors of brand image and in the brand preference. 2. There were significant effects of the accord between benefit factors and attribute factor of brand image on brand attitude. 3. There were significantly different effects of the accord between benefit factors and attribute factors of brand image on brand attitude among the segmented groups.

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경주시 대학생의 매스티지 의류추구혜택과 상표충성도의 관계 (The Relationship of Masstige Clothing Benefit Seeking and Brand Loyalty)

  • 유우종;정미실;전은경
    • 한국의류산업학회지
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    • 제11권1호
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    • pp.33-40
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    • 2009
  • The purpose of this study was to examine the relationship of masstige clothing benefit seeking and brand loyalty. The data were collected from university students, 248 males and 262 females, living in Gyeong-ju, via a self-administered questionnaire. The data were analyzed by reliability analysis, factor analysis, Pearson's correlation, regression analysis, and t-test. The results of this study were as follows: 1) Four factors of the masstige clothing benefit seeking were identified; the rise of the social position and self-improvement, the popularity and durability, the desire for individuality and favorable impression, and the rare and precious value. Three factors of the brand loyalty were identified; the committed brand loyalty, the continued brand loyalty, and the symbolic brand loyalty. 2) The committed brand loyalty had a positive relation with two factors of masstige clothing benefit seeking, that is, the popularity and durability, the desire for individuality and favorable impression. The symbolic brand loyalty had a positive relation with the rise of the social position and self-improvement of masstige clothing benefit seeking. 3) There was sex difference on the desire for individuality and favorable impression, the popularity and durability of the masstige clothing benefit seeking. Also, there was sex difference on the committed brand loyalty.

패션제품의 명품 추구혜택과 상표충성도의 관계 연구 (The Relationships between Benefit Seeking and Brand Loyalty of Fashion Luxury Goods)

  • 황진숙;양정하
    • 한국의류학회지
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    • 제28권6호
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    • pp.862-871
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    • 2004
  • This research is ultimately to understand the general behavior of luxury goods consumers and to diversify the consumer groups according to the relationships between their benefit seeking and brand loyalty. The subjects used for the research were 223 female consumers who purchased fashion luxury goods. The data were analyzed by factor analysis and multiple regression. The results showed that there were four factors in benefit seeking of luxury goods; self-improvement, aesthetics, uniqueness and quality. Each of the factors was analyzed in relation to brand loyalty and brand variety seeking motivations. Brand loyalty's factors were continuous brand loyalty, trademark brand loyalty and devoting brand loyalty. Brand variety seeking motivation factors were change/novelty seeking motivation, quality/recommendation, discounted price and unique types of product line. The consumers who were seeking self- improvement were showing trademark brand loyalty rather than continuous or devoting brand loyalty. Meanwhile, the quality benefit seeking customers showed continuous or devoting brand loyalty. The most important motivations in brand variety seeking was change/ novelty seeking. The implications and marketing strategies of the research were discussed.

뉴럭셔리 패션브랜드 제품추구혜택이 브랜드 충성도와 브랜드 몰입에 미치는 영향 - 브랜드 태도와 브랜드 애착에 의한 이중경로 형성을 중심으로 - (The Effect of New Luxury Fashion Brand's Product Benefit on Brand Loyalty and Brand Commitment - Focus on dual path model by brand Attitude and brand Attachment -)

  • 최미영
    • 한국의류산업학회지
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    • 제13권5호
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    • pp.717-727
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    • 2011
  • As new luxury brands are becoming more popular, recent new luxury consumers are showing different tendencies of consumption. The purpose of this study is to investigates the specific bond between the product benefits for new luxury fashion brand and the consumer-brand relationship. Specifically this study conceptualizes the dual path which leads to brand loyalty and brand commitment. 300 data from on-line survey were collected from middle class women who had trading up needs and respondents were asked to select their favorable new luxury fashion brand. As a result of an exploratory factor analysis to identify the structural dimensions of product benefit for new luxury brand groups, four factors were extracted; psychological/emotional benefits, social/symbolic benefits, self-expressive benefits, and product functional benefit. Additional results show that brand attitude had more positive effect on brand loyalty and brand attachment had more positive effect on brand commitment. The findings of this study contribute to provide practical implication on market segmentation for new luxury brands.

관계혜택과 브랜드 동일시의 역할에 관한 탐색적 연구: 브랜드 동일시의 매개역할을 중심으로 (An Exploratory Study on the Effects of Relational Benefits and Brand Identity : mediating effect of brand identity)

  • 방정혜;정지연;이은형;강현모
    • Asia Marketing Journal
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    • 제12권2호
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    • pp.155-175
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    • 2010
  • 본 연구는 관계혜택과 브랜드 동일시에 관한 탐색적 연구로서 충성도에 긍정적인 영향을 미치는 것으로 알려져 온 관계 혜택과 브랜드 동일시를 함께 고찰하려는 데에 목적이 있다. 관계 혜택과 브랜드 동일시는 각각 충성도와 유의한 관계가 있는 것으로 잘 알려져 왔으나, 그들 간의 관계를 함께 살펴본 연구는 거의 없는 실정이다. 한편으로는 카드산업에서 관계혜택이 중요한 전략적 요소인 동시에 최근에는 브랜드 개성과 이미지를 카드에 연결시키려는 시도를 하고 있다. 따라서 본 연구에서는 관계 혜택과 충성도와의 관계를 브랜드 동일시가 매개할 것으로 보고 그 영향을 탐색하였다. 결과적으로 관계혜택 차원, 즉 확신적 혜택과 특별대우혜택이 개인적 동일시와 사회적 동일시에 영향을 미치고, 개인적 동일시가 충성도에 영향을 미치는 것으로 나타났으며, 특히 확신적 혜택은 충성도에 직접적인 영향도 있는 것으로 나타났다.

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소비자의 브랜드편익이 브랜드 확장에 미치는 영향 - 상표신념의 매개효과와 범주적 유사성의 조절효과를 중심으로 - (The influence of brand benefit on the brand extension : focused on trademark belief and categorical similarity)

  • 이선택;김귀곤
    • 디지털융복합연구
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    • 제16권4호
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    • pp.127-135
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    • 2018
  • 본 연구는 소비자의 브랜드편익(상징적 vs. 기능적)이 브랜드확장에 미치는 영향을 살펴보는 것으로, 특히 상표신념의 매개효과와 범주적 유사성의 조절효과를 살펴보았다. 이를 위하여 초점집단면접과 프리테스트를 통해 2개의 제품범주(시계와 가방)에서 각각 2개의 모브랜드(롤렉스 vs. 카시오, 프라다 vs. 코치)와 2개의 확장제품(팔찌, 구두)을 자극물로 선정하고, 구글(www.google.com)의 설문조사 사이트를 통해 전국의 성인남녀를 대상으로 196개의 표본자료를 수집하여 부적절한 응답지를 제외한 193개의 응답지로 최종 회귀분석을 하였다. 연구결과 소비자가 추구하는 브랜드편익에 따라 브랜드확장에 대한 태도가 달라질 수 있다는 선행연구의 결과를 재확인하였으며, 이는 상표신념에 의해 완전 매개된다는 점도 확인하였다. 또한 본 연구에서는 소비자의 브랜드편익이 브랜드 확장태도에 미치는 영향이 범주적 유사성에 의해 조절될 수 있음도 확인하였다. 이러한 연구결과는 상표신념의 구축이 브랜드확장 전략의 하나로 충분히 사용될 수 있다는 이론적 시사점과 범주적 유사성을 고려한 브랜드커뮤니케이션 전략이 브랜드 편익에 따라 달라져야 한다는 실무적 시사점을 제공한다. 또 본 연구를 활용하여, 브랜드 적합성 또는 충성도 등 다양한 조절요인과 매개요인과의 관계설정도 가능하리라 본다.

티셔츠 제품유형과 의복추구혜택이 구매행동에 미치는 영향 -브랜드 패러디 티셔츠와 카피 티셔츠를 중심으로- (The Influence of T-shirts Product Type and Apparel Benefit on Purchasing Behavior -Comparing Brand-parody T-shirts with Brand-copy T-shirts-)

  • 신혜선;이윤경
    • 한국의류학회지
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    • 제30권5호
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    • pp.674-683
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    • 2006
  • The purpose of this study was to examine the effects of T-shirts product type and apparel benefit on consumer preference and purchasing intention. Data for the study were obtained by $3\times2$ mixed factorial design. The subjects were two hundred and thirty college male and female students. The data were analysed by factor analysis, cluster analysis, and ANOVA by using the SPSS program. The results of this study indicated that benefit did not have effects on consumers purchasing intention but significant influences on consumer preference for brand-parody products. For brand-copy products, benefit influenced the purchasing intention, and did not influence the consumer preference. This study suggested that new fashion trends, in association with consumer's benefit, have effects on consumer's purchasing behavior. The result of this study is likely to be useful in planning marketing strategy related to product type and new fashion trends.

상표충성 소비자의 상표관계본질과 상표충성성향 (Brand Relationship Quality of Brand Loyal Fashion Consumers and Their Loyalty Orientation)

  • 문희강
    • 대한가정학회지
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    • 제46권3호
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    • pp.57-71
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    • 2008
  • The purpose of this study is 1) to develop and validate the BRQ construct perceived by brand loyal consumers, 2) to evaluate the predictive capacity of the individual BRQ dimension and brand relationship benefit on consumers' relationship intention, and 3) to identify the distinctive loyalty orientation based on the concept of BRQ. Questionnaire data from 379 brand loyal consumers on BRQ, brand relationship benefit, relationship intention, and their brand loyal behavior pattern were analyzed. The results showed that brand loyal consumers' BRQ composed of 3 dimensions including 'compensational bind', 'self attachment', and 'trust'. In addition, the mediating role of BRQ in predicting consumers' loyal relationship intention was validated using the structural equation model. Regarding the effect of each BRQ dimension on loyal relationship intention, consumers' intention to be loyal to an apparel brand was more explained by self attachment than the other dimensions. This study also intended to provide a useful direction to apparel brands in finding out which relationship quality type is more effective for differentiated marketing strategies by comparing the BRQ of single-brand loyal consumers and that of multi-brand loyal consumers.