• 한국의류산업학회지
• /
• 제14권3호
• /
• pp.400-412
• /
• 2012

This study explores the characteristics and effects of a pop-up store based on how the store attributions of a pop-up store influence brand attitude and brand patronage intention. The questionnaire consisted of 3 instruments: store attributes, brand attitude, and brand revisiting intention. Data were analyzed by factor analysis, frequency analysis, reliability analysis, and multiple regressions, using SPSS 18.0. We surveyed 123 males and females, who had an experience of a pop-up store, and interviewed five experts who work in the fashion related area. The results of this study were as follows. First, it was shown that VMD has positive impacts on brand patronage intention, but with no significant relationship to brand attitude. Second, a brand culture's experience of a pop-up store has a strong influence on brand attitude and brand patronage intention. Third, products in the store are the most important factors that influence brand attitude. The findings indicate that the promotion of diverse attributes of apop-up store is critical to make customers perceive brand attitude and brand patronage intention that are expected to be used to establish advanced marketing strategies.

• 한국콘텐츠학회논문지
• /
• 제14권1호
• /
• pp.488-504
• /
• 2014

본 연구의 목적은 한식당에서 환경단서와 체험요인이 브랜드태도에 영향을 미치는지와 이러한 관계에서 브랜드명성이 조절변수 역할을 하는지를 파악하는데 있었다. 이러한 연구목적을 달성하기 위하여 한국의 한식당 중에서 매출액을 기준으로 하여 상위 20위 안에 드는 H와 B 외식업체를 방문했던 고객들을 대상으로 설문지를 배포하여 자료를 수집하였다. 총 353부의 설문지가 위계적 회귀분석을 사용하여 통계분석 되었으며, 다음과 같은 주요한 4가지 사항이 발견되었다. 첫째, 환경단서 중 공간성, 심미성, 청결성, 쾌적성이 브랜드태도에 영향을 미쳤다. 둘째, 체험유형에 속하는 행동, 관계, 인지, 감성 모두가 브랜드태도에 영향을 미치는 것으로 나타났다. 셋째, 브랜드명성은 환경단서 중 심미성차원과 브랜드태도 간에만 조절역할을 한 것으로 나타났다. 넷째, 브랜드명성은 체험 중 행동과 브랜드태도 간에만 조절역할을 한 것으로 나타났다. 이와 같은 결과들을 바탕으로 한식당 마케터들은 환경단서와 체험을 강화시키고, 마케팅 기법을 활용하여 브랜드명성을 강화시켜야 한다.

• 동아시아경상학회지
• /
• 제9권2호
• /
• pp.55-73
• /
• 2021

Purpose -This study aims to determine how the characteristics of the airline's SNS marketing affects brand image, brand attitude according to perceived values, and to analyze the impact of SNS marketing factors. It was intended to provide theoretical and practical implications for airlines to refer to SNS marketing activities. Research design, data, and methodology -A questionnaire was formed based on previous studies, and then an online questionnaire was created to conduct a survey. Explained the purpose and asked to respond. From February 1 to 14, 2020, 333 responses with a valid number of samples were confirmed for the final analysis of the data. The questionnaire was composed of five areas: demographic characteristics, SNS factor, brand image, brand attitude, and perceived value. Result -Airline's SNS marketing, brand image, and brand attitude are affected by the gender, age, and SNS usage time of the user, and the perceived value of the user is shown to be controlled by the airline's SNS marketing's influence on brand image and brand attitude. Conclusion -When SNS is to be effectively used for airline marketing, it is necessary to pay attention to the demographic characteristics and the control effect of perceived value, and use it for airline management. The perceived value has been shown to affect SNS marketing's brand image and brand attitude.

• 한국프랜차이즈경영연구
• /
• 제13권2호
• /
• pp.53-66
• /
• 2022

Purpose: How to build the attitude on brand is very important, because it affects the positive word of mouth and revisit intention. Brand attachment, brand name, and image congruence play important role on consumer behavior in terms of reinforcing consumers' perception of food service companies and differentiating them from competing brands. Following the planned behavior theory, this paper examines the effect of linking brand attitude to word-of-mouth and revisit intentions in the restaurant sector. Research design, data, and methodology: This paper examines the structural relationship among brand attachment, brand name, image congruence, brand attitude, WOM, and revisit intention. In order to test the purposes of this study, research model and hypotheses were developed. The questionnaire items were modified and used according to the content of this study based on previous studies. All constructs were measured by multiple items tested and developed in the previous research. The study is based on the quantitative method and considered 519 questionnaires fulfilled by customers of restaurants. The data were explored employing the partial least square-structural equation modelling (PLS-SEM). Frequency analysis was conducted to identify the general characteristics of the survey subjects. To measure the reliability and validity of the measurement tools, confirmatory factor analysis was conducted. Structural model analysis was conducted to verify the research model. Result: The findings demonstrate that brand attachment and brand name had positive effects on attitude while image congruence did not have. Also, attitude had positive effect on WOM and revisit intention. Conclusions: This study expands the literature about WOM and revisit intentions. This study expands prior research in a similar field to which the theory of planned behavior (TPB) is applied, and reveals that brand attachment, brand name, and brand image congruence play an important role in developing brand attitude that affect revisit intention and WOM. And provide guidelines on how to enhance competitiveness in the restaurant sector based on understanding of linking brand attitude to customer loyalty and repeat business. By putting into practice these suggestions in the restaurant industry, brands can easily build up their attitude and boost a positive WOM and the intention to revisit.

• 유통과학연구
• /
• 제11권6호
• /
• pp.67-80
• /
• 2013

Purpose - This study aims to establish the relationships among brand equity, brand attitudes, and Visual Merchandising (VMD) in bakery stores. The results will help bakery franchisees and franchisers in devising appropriate strategies for successfully managing their bakery shops. Research design, data, and methodology - The VMD model for bakery shops comprises harmony, attractiveness, suitability, pandemic, functionality, and reliability. Further, brand equity encompasses brand awareness, perceived quality, and brand image. In this study, the VMD factors of bakery shops are used as independent variables, while brand equity and brand attitude are used as dependent variables. This study aims to ascertain the extent of the influence VMD components of bakery shops have on brand equity and brand attitude. Regression analysis was used to verify those effects. The measurement items, deemed reliable and valid in a previous study, were modified for this study. Questionnaires were distributed to 500 consumers nationwide, of whom 340 were used for the sample. The SPSS 19.0 statistical program was used for the analysis. Results - First, among the VMD bakery shop components, harmony, attractiveness, and pandemic have a positive impact on brand equity (brand awareness and brand image). Second, amongst the VMD components of bakery shops, attractiveness, pandemic, and reliability have a positive impact on brand equity (perceived quality). Third, amongst the VMD components of bakery shops, harmony, attractiveness, and reliability have a positive impact on brand attitude. Fourth, brand equity (brand awareness, brand image, and perceived quality) have a positive effect on brand attitude. Conclusions - This study identifies the relationships between the VMD components of a bakery shop and brand equity and attitude in order to propose a new model. The study has several practical implications. First, the development of brand equity and management can be important components in bakery shops' determination of whether their VMD components have an impact on brand equity. Second, among VMD components, harmony and attractiveness have a positive influence on the choice of bakery shop, while reliability and pandemic have a partly positive influence on the choice of bakery shop. Therefore, store atmospheres should be attractively designed, and store menus and interiors should be reviewed periodically to conform to the latest trends. This study suggests marketing strategies for brand equity formation. First, providing collateral product quality, hygiene, and safety benefits as well as product offerings to complement the season and employees' services should be considered. Second, display methods, illumination designs, and new product ideas should be periodically reviewed. Third, these should complement the overall harmony of the interior and exterior and of the store atmosphere in order to be attractive. Funds should thus be dedicated specifically for the facilities and their interiors. Fourth, it is necessary to build a friendly and relaxed image that can be easily called to mind by the customers.

• Human Ecology Research
• /
• 제55권4호
• /
• pp.399-417
• /
• 2017

The recent globalization of the consumer market has highlighted the importance of a brand; subsequently, brand extension is strategically used to launch of various products and services. Especially, various and new services based on information and communication technology for the convenience of consumers have been provided continuously. This study examined consumer's evaluation for brand extension centered on the brand extension as a mobile payment service through consumer propensity and familiarity as well as attitude toward a brand. The research is as follows. First, it shows that self-efficacy and implicit theories among consumer characteristics positively influence familiarity and attitude toward a brand. Second, it shows that the planned consumption tendency among consumption characteristics of a consumer positively affect familiarity toward a brand. Third, it is confirmed that the brand extension on parents brand affects the attitude towards brand extension, and the attitude towards brand extension is connected to a willingness to recommend through the purchase intention. This study empirically confirms the importance of consumer propensity, the consumer's perception, and evaluation towards the brand extension of the company as well as the continuous efforts and required company activities to build and form a positive attitude and familiarity of consumers for the brand. This study can be used as basic data for the strategy development of brand extensions in service companies.

• 한국콘텐츠학회논문지
• /
• 제9권8호
• /
• pp.341-349
• /
• 2009

본 연구에서는 직접비교 광고와 간접비교 광고 그리고 일반광고와 비교하여 브랜드 태도 형성에 영향을 미치는 감정적(광고 태도), 인지적(브랜드 인지) 변수의 상대적 영향력을 측정하였다. 분석결과 직접비교 광고에서는 브랜드 인지가 브랜드 태도에 미치는 영향력이 광고 태도가 브랜드 태도에 미치는 영향력에 비해 훨씬 큰 것으로 나타났다. 간접비교 광고에서도 마찬가지로 브랜드 인지가 광고 태도에 비해 브랜드 태도에 더욱 큰 영향을 미치는 것으로 나타났으나, 직접비교 광고에 비해 그 차이가 상대적으로 작게 나타났다. 반면 일반광고에서는 광고 태도의 영향력이 브랜드 인지에 비해 더욱 큰 것으로 나타났다. 이번 연구를 통해 직접비교 광고뿐만 아니리 간접비교 광고에서도 소비자들이 인지적 노력을 통해 태도가 형성됨을 알 수 있었다. 따라서 그동안 국내 기업들이 상대적으로 꺼려왔던 직접비교 광고가 간접비교 광고에 비해 오히려 더욱 효과적일 수 있을 것으로 기대된다.

• 한국식생활문화학회지
• /
• 제30권2호
• /
• pp.182-189
• /
• 2015

This study assessed the effect of color marketing in the RTD coffee industry in Korea. In order to investigate the effect of color marketing, this study measured the characteristics of color marketing as well as brand image and attitude in accordance with behavioral intention to purchase. Data were collected using questionnaires, and a total of 310 questionnaires were distributed with 298 entered for data analysis. Frequency analysis, factor analysis, correlation, and multiple regression analysis were tested using SPSS. A total of seven factors were extracted, including brand attitude, purchase intention, association, identification, brand awareness, symbolism, and attention. Significances were found between brand awareness and identification (p<0.001) and attention (p<0.001). In the relationship between characteristics of colors and brand attitude, significances were found in identification (p<0.001), attention (p<0.001), and association (p<0.001). Further, brand attitude and brand awareness had a significant positive effect on purchasing intention of RTD coffee. Results of this study suggested that color marketing is a good marketing tool to persuade potential consumers to purchase RTD coffee based on brand attitude and brand awareness.

• 디지털콘텐츠학회 논문지
• /
• 제19권3호
• /
• pp.461-470
• /
• 2018

본 연구는 증강현실 기반 스포츠브랜드 광고에 대한 프레즌스, 즐거움, 브랜드태도 및 구매의도의 관계를 살펴보았다. 주요 결과를 제시하면 다음과 같다. 첫째, 증강현실 기반 스포츠브랜드 광고의 프레즌스는 프레즌스 경험에 의한 효과로써 즐거움에 정적 영향을 미치는 것으로 나타났다. 둘째, 증강현실 기반 스포츠브랜드 광고의 프레즌스는 브랜드태도에 정적 영향을 미치는 것으로 나타났다. 셋째, 증강현실 기반 스포츠브랜드 광고에 대한 즐거움은 브랜드태도에 정적 영향을 미치는 것으로 나타났다. 넷째, 증강현실 기반 스포츠브랜드 광고에 대한 즐거움은 구매의도에 정적 영향을 미치는 것으로 나타났다. 다섯째, 증강현실 기반 스포츠브랜드 광고에 대한 브랜드태도는 구매의도에 정적 영향을 미치는 것으로 나타났다.

• 패션비즈니스
• /
• 제18권5호
• /
• pp.42-55
• /
• 2014

This study examined the relative importance level of experience marketing on brand attitude and brand loyalty in beauty salon franchise stores, and attempted to raise the competitiveness of beauty salon services by presenting this elements as experience marketing strategy directions for beauty salon franchise store management. A questionnaire was used for this study on 350 adults residing in Gwangju Metropolitan City and SPSS 20.0 statistics package was used for analysis. In summary, the results of this study are as follows. First, five factors that make up experience marketing in beauty salon franchise stores were found. They were sensory marketing, relative marketing, emotional marketing, cognitive marketing and behavior marketing. Brand loyalty was categorized into the two factors, attitude loyalty and behavioral loyalty. Also, we found that experience marketing had a statistically positive impact on brand loyalty. Secondly, experience marketing of beauty salon franchise stores was found to have a statistically significant positive effect on brand attitude. Thirdly, we found that the brand attitude of beauty salon franchise stores had a statistically significant positive effect on brand loyalty.