• 지식경영연구
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• 제20권1호
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• pp.133-153
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• 2019

Due to the uncertainty of dynamic business environment, modern organizations have been giving attention to dynamic capabilities beyond traditional notion of core competence. Among them, absorptive capacity and boundary-spanning activity are considered the most important. The former refers to activities regarding acquisition, assimilation, transformation and exploitation of internal and external knowledge. The latter is composed of boundary-loosening and boundary-tightening activities to detect internal or external information and then to preserve, protect, or acquire resources. Thus, both have achieved wide recognition as a potential source of change and innovation. This study investigated the cross-level relation between boundary-spanning leadership at team level and absorptive capacity at individual level. We also explored self-efficacy and extra-role behavior that can affect employees' absorptive capacity. To test multi-level analysis, the survey data were collected from 862 members in 137 teams of different firms. Results revealed that boundary-spanning leadership had the positive cross-level impact on absorptive capacity in the team context. Moreover, absorptive capacity was positively associated with self-efficacy and extra-role behavior at individual level. Based on these findings, we provided theoretical and practical implications to address rapidly changing environments and discussed limitations of this paper for further research.

• 지식경영연구
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• 제14권5호
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• pp.101-120
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• 2013

The effective management of knowledge has become one of the critical success factors in current organizations. In spite of the extensive use of Knowledge Management System (KMS), useful information and knowledge resources are still transmitted through personal networks among people in organizations. Thus, social network theory which focuses on social relationships in organization can be a fruitful theoretical resource for enhancing Knowledge Management (KM) performances. In this study, we investigate the effects of intra-team network characteristics (i.e., group density and degree of centralization) and external boundary spanning activities on knowledge management performances of a team. We also acknowledge that all group members do not necessarily agree on the team goal and actively disseminate useful information and knowledge. Drawing on the political perspective on KM which emphasizes the role of trust among group members, we examine the mediating effects of team trust between internal/external network characteristics and KM performances. From the data of 220 teams in financial companies in Korea, we found that: (1) group density had positive effects on KM performances (i.e., knowledge creation, sharing, and use). (2) However, centralization was not significantly associated with KM performances. (3) Team trust was found to be an important factor mediating the relationship between intra-team network characteristics, boundary spanning activities, and KM performances. Based on these results, we discuss and suggest possible implications of the findings when designing and implementing KM practices.

• 한국IT서비스학회지
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• 제17권3호
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• pp.117-138
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• 2018

The purpose of this study is to empirically analyze the relationships between the Boundary Spanning Activities (BSA) of project team and system performance in ERP system development projects. We could theoretically classify the BSA in the ERP development projects into five categories on the basis of existing studies on the BSA in the research fields of organization theory, new product development, and information systems development. These five categories are 'Ambassador' activities, 'Task-coordinator' activities, 'Scout' activities, 'Sentry' activities and 'Guard' activities. And the relationship between the implementation level of activities included in each category and the project performance (system usage and users' satisfaction) was hypothesized with respect to five BSA categories. In order to test the hypotheses, we conducted on/offline survey of the participants who were involved in the ERP system development projects, and received 345 valid responses. The unit of analysis was the project team, and the total number of teams that survey participants belonged to were 103 ones. The Structural Equation Model Analysis using the SMART PLS 3.0 was applied to statistically testing the hypotheses. The results showed that 10 hypotheses among 12 hypotheses could be supported. The theoretical implications of this study can be summarized as following; first, redefining and categorizing the BSA (Boundary Spanning Activities) in the ERP system development projects, secondly, deriving measurement indicators of the implementation level for each BSA category and statistically proving the validity and the reliability of them, and finally, suggesting the theoretical background of expanding the management area of ERP systems development projects. Furthermore, the practical implication of this study is that concrete BSA items which are empirically derived can be utilized as effective guidelines for successfully implementing the BSA in the process of managing the ERP system development projects.

• Asia pacific journal of information systems
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• 제33권2호
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• pp.418-443
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• 2023

Many organizations facilitate a host of online knowledge sharing communities to assist internal knowledge sharing and operation. The permeable boundaries and voluntary structures of online communities allow individuals to span community boundaries and affect member resources and structures. Although much research has been done on members' knowledge contribution in online communities, relatively little is known about how a member's contribution to a community is shaped by the cross-level interactions of member's external boundary spanning and the community's environmental scanning or membership fluidity. Drawing from the theoretical lens of boundary spanning and the external view of online communities, we take a multi-level approach in the analysis of the activities of 1,992 members of 126 communities internal to a global company. We find that a member's external boundary spanning activity (e.g., external knowledge acquisition via reading posts) has a positive effect, though at a decreasing rate, on subsequent internal knowledge contribution (e.g., posting replies in the member's home community). This positive effect is stronger in communities that are more active in environmental scanning or have fluid membership and weaker in communities that are less active in environmental scanning or have stable membership.

• 한국엔터테인먼트산업학회논문지
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• 제15권5호
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• pp.33-43
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• 2021

카카오엔터테인먼트는 영상 및 음악 콘텐츠를 맡고 있는 카카오M과 웹툰, 웹소설을 담당하고 있는 카카오페이지가 합병을 통해 탄생된 대형 콘텐츠 기업이다. 참고로, 카카오M은 15개가 넘는 콘텐츠 및 매니지먼트 기획사와 4개의 음반 레이블을 보유하고 있으며 카카오페이지 역시 8,500개가 넘는 콘텐츠 IP를 축적했다. 본 연구는 두 기업의 합병을 통해 탄생된 카카오 엔터테인먼트 사례연구를 토대로 흡수역량을 확보하기 위한 M&A 활동과 경계관리 활동의 폭을 규정할 수 있는 콘텐츠 가치사슬에 관한 관계를 세밀히 분석하였다. 카카오엔터테인먼트 사례연구를 통해 본 연구가 제안한 주요 결과는 다음과 같다. 카카오의 인수합병 활동은 엔터테인먼트 산업에서 흡수역량을 축적하는 핵심 요인이며 동시에 경쟁우위를 가질 수 있는 여러 자산과 강력한 네트워크를 형성하는 데 효과적이다. 이와 함께 콘텐츠 비즈니스의 경쟁 강도가 점점 높아짐에 따라 카카오는 지속적으로 산업 경계선을 넘나들며 경계관리 활동을 토대로 창의적인 기회를 포착할 필요가 있다. 카카오엔터테인먼트가 인수합병과 가치사슬을 통해 확보한 흡수역량과 경계관리 활동의 활성화는 엔터테인먼트 산업의 지배 전략에 가장 적합하다고 볼 수 있다.

• 기술경영경제학회:학술대회논문집
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• 기술경영경제학회 1996년도 제10회 동계학술발표회 논문집
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• pp.241-264
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• 1996

This article introduces the five functions of the national innovation system (NIS). As the national innovation system is a kind of social systems in the national level, the five generic functions of open system-production boundary spanning, maintenance, adaptation management functions-are applied to the NIS. The production function is the primary process, which produces innovative products and services of the NIS. The boundary spanning function is the function of procuring the input and disposing the innovation output or aiding in these process. Experienced R&D human resources, R&D funds, technology etc. belong to the input of the NIS. The maintenance function is responsible for the smooth operation and upkeep of the system in terms of various conditions. The adaptive function is to help the system change and adapt, scan the environment for problems, opportunities, and technological developments. It faces outward for the survival of the system from the long-term view. The management function carries out planning and controlling the overall activities for the other four functions in order to run the system. Finally it discuses implications for the diagnosis and the decision making process of S&T policy.

• 기술혁신연구
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• 제5권1호
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• pp.150-180
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• 1997

This article introduces the five functions of the national innovation system(NIS). As one of social systems in the national level, the five generic functions of open system - production, boundary spanning, maintenance, adaptation, management functions - are applied to the NIS. The production function is the primary process, which produces innovative products and services of the NIS. The boundary spanning function is the function of procuring input and disposing the innovation output or aiding in these processes. Experienced R&D human resources, R&D funds, technology etc. are some of the components of the input of the NIS. The maintenance function is responsible for maintaining smooth operation and upkeeping the system in terms of various conditions. The adaptation function is to help the system change and adapt, and scan the environment for problems, opportunites, and technological developments. It has outward orientation, from the long-term view for the survival of the system. The management function carries out planning and control of the overall activities for the other four functions in order to effectiving run the system as a whole. Finally, this article discusses implications of the diagnosis of the national innovation system and the decision making process of S&T policy.

• International Journal of Knowledge Content Development & Technology
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• 제4권2호
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• pp.25-47
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• 2014

The goal of the present study is to explore IM interruption by relating it to media choices and purposes of IM use in the workplace. Two major media choice concepts were: media richness and social influence; while four purposes of IM use were: organization work, knowledge work, socializing, and boundary spanning activities. Data (N = 283) were collected via a combination of convenience and snowball sampling of "computer-using workers" in Taiwan, based on the Standard Occupational Classification system published by the Taiwan government. Results indicated that media choice works better than purpose of IM use to explain IM interruption. Among them, social influence was the best predictor to IM interruption in the workplace. In addition, instant feedback and personalization provided by IM, and IM usage for the purposes of knowledge work and socializing, also relate to IM interruption in the workplace.