• 패션비즈니스
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• 제18권5호
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• pp.42-55
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• 2014

This study examined the relative importance level of experience marketing on brand attitude and brand loyalty in beauty salon franchise stores, and attempted to raise the competitiveness of beauty salon services by presenting this elements as experience marketing strategy directions for beauty salon franchise store management. A questionnaire was used for this study on 350 adults residing in Gwangju Metropolitan City and SPSS 20.0 statistics package was used for analysis. In summary, the results of this study are as follows. First, five factors that make up experience marketing in beauty salon franchise stores were found. They were sensory marketing, relative marketing, emotional marketing, cognitive marketing and behavior marketing. Brand loyalty was categorized into the two factors, attitude loyalty and behavioral loyalty. Also, we found that experience marketing had a statistically positive impact on brand loyalty. Secondly, experience marketing of beauty salon franchise stores was found to have a statistically significant positive effect on brand attitude. Thirdly, we found that the brand attitude of beauty salon franchise stores had a statistically significant positive effect on brand loyalty.

• 패션비즈니스
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• 제20권6호
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• pp.19-31
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• 2016

Identifying the factors of emotional experience that arouse emotional responses will contribute to determining the relationship between the visual attributes of a salon and the emotional responses of humans, as well as the relationship between service factors and the emotional response of humans. The aim of this study is to examine the effect of the various e motional responses of customers on store preference and to thereby propose marketing strategies for offering an insightful service. The emotionally expressed vocabulary used by customers during their visit is also explored. 300 customers with previous experience of beauty shop services were surveyed and their responses were analyzed using SPSS 20.0 to define the problems. All the emotional experiences at the beauty salon influence the service satisfaction and re-visitation intention. The results showed that, as the customer's level of satisfaction with a service experience increases, the re-visitation intention increases. Of these results, only the service experience influences the recommendation intention. As the effective delivery of positive emotional services influences customers' revisiting intentions, beauty industry workers should be aware of each phase of the customers' emotions and try to provide customer-oriented services to appease these emotions. In addition, workers should strive to create service systems that induce customers' positive emotional responses rather than to offer merely stereotyped services.

• 산업융합연구
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• 제20권11호
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• pp.185-190
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• 2022

COVID-19 이후 산업 전반에 디지털 전환이 이루어지고 언택트 서비스로 메타버스가 주목받는 상황에서 본 연구는 국내·외 뷰티 브랜드를 대상으로 메타버스를 이용한 브랜드 경험 마케팅 사례에 대해 알아보고, 그 필요성에 대해 제시하고자 한다. 본 연구는 메타버스 마케팅, 뷰티 브랜드 마케팅 관련 선행 연구 고찰을 진행하였으며 연구결과, SK-II와 크리스찬 디올은 VR기술을 이용하여 이용자들에게 브랜드 제품과 관련된 콘텐츠와 경험을 제공하고, 로레알, 세포라, 라네즈는 AR기술을 사용하여 가상 메이크업 어플리케이션을 제공하는 등 오감을 자극할 수 있는 체험 마케팅을 전개하였다. 이러한 체험마케팅은 고객의 구매의도에 긍정적인 영향을 끼치고 소비트렌드에서 중요한 Z세대를 겨냥하기 위해 그 중요성이 더욱 커질 것이라 사료된다. 본 연구가 뷰티 브랜드의 메타버스 및 체험 마케팅에 있어 관련 자료로 사용될 수 있기를 기대하며, 뷰티 분야에서도 메타버스 마케팅에 대한 연구가 지속적으로 이루어져야 할 것이다.

• 한국조경학회지
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• 제27권3호
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• pp.80-87
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• 1999

This paper examines the conventional notion of natural beauty and its legacy on the aesthetic experience of nature and landscape architecture in terms of critical perspective. We can take its clue for discussion from the our routine convention of experiencing natural beauty from the picture-like nature. We often equate natural beauty with superficial representations of nature shown in pictures. However, it is no more than a by-stander's nature seen purely through the eyes of the outsider. Problems of the picture-like nature can be summarized as the contemplative and visual-oriented aesthetic experience of landscape, which has had its influence not only on the ways of seeing the natural beauty but also on the ways of making it. The tradition of the picture-like nature has been transplanted into the real world through the practice of landscape architecture. It has been mass-producing superficial beauty of nature, focused on visual form. Landscape architecture in such a form is just a static means of decoration devoid of meaning and content.

• 한국융합학회논문지
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• 제11권8호
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• pp.309-316
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• 2020

본 연구는 중년여성의 뷰티관심도에 따른 메디컬스킨케어 방문의도, 경험만족도, 심리적 행복감에 미치는 영향을 분석하여 메디컬스킨케어 경험만족도가 중년여성의 삶의 질을 높이고, 심리적 행복감이 자존감 향상에 영향을 미친다는 의의에 목적을 둔다. 본 연구는 중년여성들을 대상으로 한 설문지 242부의 자료를 SPSS v.22 통계 패키지 프로그램을 활용하여 분석하였다. 분석결과 중년여성의 뷰티 관심도가 '방문의도에 유의미하게 영향을 미치고(F=138.142, p<.001), 메디컬스킨케어 방문의도가 경험만족도에 유의미하게 영향을 미치는 것으로 나타났다(F=201.821, p<.001), 또한, 경험만족도가 '심리적 행복감 요인'에 통계적으로 유의미한 정(+)의 영향을 미치는 것으로 나타났다(F=384.625, p<.001). 본 연구의 결과로 중년여성의 뷰티관심도에 따른 방문의도에 요소를 파악한 차별적 마케팅이 필요하며, 메디컬스킨케어 경험만족감이 높을수록 긍정적인 삶의 영위에 도움을 주고 더 나아가 메디컬스킨케어 중년여성의 맞춤형 실증연구 및 확장융합연구에 기초자료가 되고자 한다.

• 한국의류학회지
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• 제37권4호
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• pp.554-564
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• 2013

This study identified the characteristic and meaning of flow experience through the experiences related to fashion models' role performance; subsequently, the following findings were obtained. First, fashion models' flow experience could be divided into characteristics such as temporality, spatiality, relationality, physicalness and pleasure. Second, the process of this flow experience ultimately led to the complete moment. The complete moment can be said to be the aesthetic experience that provides both the meaningful experience and the aesthetic pleasure; it is the experiential knowledge at the dimension of mysterious integration that their body and mind are integrated into one. The beauty that fashion models exercise at the aspect of this aesthetic experience is that of performance and is an individual physical movement where they perceive their role and exercise their inner ability to express their costume most beautifully. Accordingly, the beauty of performance can be said to mean that the fashion show was successfully held by inducing both the performer and the audience into an aesthetic response. The process of specialized planning and preparation is required for fashion models to exercise the beauty of performance at the complete movement reached through flow experience and a successful fashion show. Diverse elements of the fashion show should be more organically constituted through such a process. Fashion models should exert efforts to embody acts such as walking, posing and turning through the performance of their excellent role as well as develop a training program to complete it.

• 패션비즈니스
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• 제13권4호
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• pp.51-59
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• 2009

The purpose of this research is to investigate the influences of service experience and brand reputation on intention by word of mouth(WOM) when consumers get experiences at beauty salon. We made 2(valence of service experience: positive/negative) ${\times}$ 2(brand reputation level: high/low) subjects experimental design in order to find reason that there is a significant difference of intention by word of the mouth between positive experience condition and negative experience condition. Also we tried to find the interaction of two factors. To test our hypothesis, an experiment was performed on 68 university students in seoul area. Specifically, we used 2-way ANOVA and planned contrast method through SPSS 12.0 procedure. As a result, a two-way ANOVA demonstrated a significant main effect of service experience, which means that people more intend to make WOM when they experience a negative service than a positive service. Also the ANOVA showed a significant interaction effect between service experience and brand reputation, which represents that people more intend to make WOM for high-reputed(low-reputed) brand than low-reputed(high-reputed) brand when they encounter negative(positive) services.

• 디지털융복합연구
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• 제18권11호
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• pp.459-464
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• 2020

본 연구는 발색이나 제형에 대한 테스트가 중요한 뷰티 산업에서 가상 메이크업 애플리케이션의 사용자 경험을 분석한 연구이다. 최근 AR과 AI를 활용한 뷰티 스마트 스토어와 뷰티 애플리케이션의 사례가 많아지고 있다. 하지만 가상 메이크업은 실제 제품을 테스트하는 것과 차이가 있어서 사용자 측면의 연구를 통한 니즈 도출이 필요하다. AR 활용한 사례와 AI 활용한 사례를 분류하여 사용자 선호도 비교를 위해 감성 인터페이스 모델을 기반으로 6가지 요인의 설문을 통해 분석하여 통계적으로 유의미한 수치를 보이는 항목을 확인하였다. 분석 결과, 사용자는 가상 메이크업 기능을 편하게 느꼈으나 신뢰성 측면에서 보완이 필요한 것으로 나타났다. 본 연구는 실제 사용자의 경험에 초점을 두고 두 유형의 비교를 통해 가상 메이크업의 주요 경험 요인과 니즈를 파악하였다는 데 의미를 둔다. 이를 바탕으로 가상 메이크업의 선행 연구로 유용하게 활용되기를 바란다.

• 한국지역사회생활과학회지
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• 제26권2호
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• pp.415-426
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• 2015

This study examines the employment experience of beauty shop owners with respect to immigrant women. A quantitative analysis was conducted through a survey of beauty shop employers. Total 400 beauty shop owners were given a questionnaire and 380 responses were obtained. IBM SPSS 21.0 was used for frequency analysis, chi-square test, t-test using obtained data. Most of the respondents reported rare immigrant women employment. In addition, they were not likely to have experienced benefits from government support system and had little knowledge of such systems. According to an the employment analysis, there were differences in business areas, locations, regions, business type, and the number of employees according to characteristics of beauty shops. Immigrant women were more likely to be employed in Gyeonggi than in Seoul and Chungcheong Province and in skincareshops than in hairshops, nailshops and make-up shops. Shops with fewer than six employees were more likely to employ immigrant women. Those shop owners has employed immigrant women were more likely to hire immigrant women. Employment intentions of employers included mitigation services for auxiliary and sharing purposes, government benefits, and solutions for employment difficulties. Government support had a positive effect on employment intentions of beauty shop employers. Employers with knowledge of government support programs were more likely to hire immigrant women. The results suggest that the government should make more efforts to promote relevant policies. Future research should identify the reasons why few immigrant women are employed.

• 한국패션뷰티학회지
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• 제3권1호
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• pp.78-87
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• 2005

The Purposes of this article are to find Christian religion and Germany expressionism which were background of Nolde's art and analyze formation and special quality, expression mode of holy picture. If synthesize contents of these analysis, we could know that faith is giving religious inspiration continuously during his lift to Protestant experience through the Bible. Though there is some difference by time but we could foretell that he accomplished modern holy picture of new sensitivity by doing individual expression with equal Bible subject traditionally in 20th century that change unlike existent holy picture with these motive power. That is, with new trend which religious inspiration as imagination which spring up in experience that is not experience of artificial Christian religion is then expressionism various that historically, he accomplished unique holy picture to related each other with the historic event.