• Journal of Korean Society of Industrial and Systems Engineering
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• v.25 no.3
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• pp.64-77
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• 2002

In every sectors of industry, the Business Process Reengineering(BPR) has been applied for taking competitive advantage under rapidly changing environment. A company adopting the BPR has begun to consider the introduction of Enterprise Resource Planning ERP systems. ERP systems can integrates many core activities of business, such as manufacturing management, human resource management, financial management, supply chain management by applying the best practices to facilitate a rapid decision-making, cost reductions, and organizational control. Unfortunately, however, many tentative risk factors are existed through each phase of the introduction of ERP systems. As a result, it can bring an enormous benefits to a company or it can be a disastrous for organization. Therefore, two critical questions regarding the introduction of ERP systems should be analyzed before actual introduction has happened. They are "how can ERP systems be introduced successfully\ulcorner" and "what are the critical success factors for each phase of introduction of ERP systems\ulcorner". Through this research, We studied and analyzed the characteristics of critical success factors requiring at each phase of the introduction of ERP systems by applying the questionnaire survey method. Finally, we suggest the list of barriers and critical success factors for each phase of introduction of ERP systems.tion of ERP systems.

• The Journal of Information Systems
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• v.9 no.1
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• pp.61-86
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• 2000

CALS(Commerce At Light Speed) which originated in the early 1980's in the military sector is now an integral component in our global strategy to further heighten competitiveness. Through integration and streamlining of production, distribution, technical information and management, CALS will certainly lead the world out of these economically challenging times and into new global prosperity. However, not much effort have been focused on the development and diffusion issues of component technologies such as ERP/SCM(Enterprise Resourses Planning/supply Chain Management), PDM(Product Data Management), and BPR(Business Process Reengineering) related with the CALS in electronic industry. Therefore, the purpose of this study is to analyze the advancing status and to present suggestions for the development of the CALS in electronic industry. In order to achieve the purpose, the case study has been conducted using the questionaries on the end-users and the interviews on the managers in the CALS area. The case study cover 57 users of the CALS for the three outstanding electronics(L, S, and D Electronics) in Korea. The questionaries include five success measures and eleven diffusion factors for the component technologies such as ERP/SCM, PDM, and BPR. In summary, the CALS will serve as the bases for exciting corporated innovations and the common business framework which facilitates the realization of Virtual Enterprise and Electronic Commerce in the 21st century.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1996.04a
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• pp.689-692
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• 1996

The environment surrounded by industries is represented by the 3Cs : Customers, Competition, and Changes. The 3Cs drive industries to pursue external business targets such as customer's needs and marketplaces with BPR (Business Process Reengineering). BPR addresses core business process. One of these core business processes is product development. This product development process has been reengineered by the concept of CE (Concurrent Engineering). The aim of the paper is to build frameworks of CE to clarify the CE concept. This paper begins with investigating the product development process from the perspectives of three drivers: cost, quality and speed. CE frameworks are then followed. The first frmework is concerned with the CE definition and thus three keyphrases are extracted : from the outset, concurrent design and systematic approach. Concerned with the CE implementation, the second framework is composed of five components: generalist & specialist, cross-function team, enabling tools & techniques, success metrics, and total visibility. This paper concludes that the CE practice is hard to achieve because of the 'dont't-tell-them-early' attitude of upstream people, and the 'wait-and-see' attitude of downstream people. As resolution, a change management program is recommended that changes an employees mind-set. This paper also supposes computer systems which facilitate and keep automatic track of the CE process as engineered. Finally it gives a warning that computer systems alone do not guarantee success without being preceded by process re-engineering.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1996.04a
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• pp.703-705
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• 1996

CALS (Commerce At the Light Speed) is considered one of the most important concepts in the 21th century. In the period of CALS, the roles of telecommunication companies to prepare for CALS period. They are: development of facilities management, participation of virtual enterprise prototype, providing teleconference tool, execution of BPR, development fo customer management system.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.32 no.4
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• pp.38-44
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• 2009

본 연구는 BPR(Business Process Reengineering)을 이루기 위한 가장 근본적이고 중요한 정보의 통합관리로써 MDM(Master Data Management)이라는 기준정보 관리 체계를 제시하였으며, 효과를 산출하기 위하여 국내의 글로벌 A 기업이 수행한 MDM 시스템을 분석하였다. 인사 및 고객 정보 위주로만 사용되었던 MDM을 제품 생산에 직접적으로 연관된 장비와 자재 부문까지 확장시켜 전사적으로 기업을 관리할 수 있는 정보 관리 체계의 효과를 분석하는 것이 본 연구의 목적이다. MDM은 전사의 가치 있는 기준정보를 명확히 정의하고 이를 하나의 데이터 시스템에서 관리하여 정보의 품질과 객관성을 유지시키는 동시에 기업환경에 맞춰 생성 및 수정을 하여 현실성을 유지시킨다. 또한 중앙 분산식 데이터 시스템을 사용함으로써 기준정보를 만들어 내거나 또는 사용하는 모든 정보시스템은 MDM을 거친 정보를 제공받음으로써 데이터의 적합성과 신뢰성을 보장받는다.

• International Commerce and Information Review
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• v.1 no.1
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• pp.11-32
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• 1999

최근 물류분야의 학자들과 실무자들이 물류혁신의 한 기법으로 자주 거론하는 공급사슬관리(Supply Chain Management: SCM)의 정확한 개념은 무엇인가? 기존의 여러 문헌과 물류실무를 검토한 결과 특정한 공급사슬내의 조직내부 또는 조직간에는 일정한 수준의 경영활동 및 업무절차의 조정의 필요한 것으로 인식되고 있다. 본 연구에서는 향후 공급사슬관리와 관련된 의사결정에 도움을 줄 수 있는 개념적 모델을 제시하고, 이를 토대로 한국기업의 물류혁신을 위한 시사정과 앞으로의 연구과제에 대해 알아보고 있다.

• The Transactions of the Korea Information Processing Society
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• v.5 no.4
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• pp.904-914
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• 1998

BPR(Business Process Reengineering), a radical improvement approach of business process, has been paying attention, and work-flow management and automation has been concentrated on progress velocity of business process and productivity of engineers. In software engineering, software process engineering which focus to process begin to be watched, and for the purpose of software productivity and quality progress and reduction of development term, study on SPR(Software Process Reengineering) is being progressed. In this paper, made workflow analysis and design method for construction of work-flow management system of software process to stand firm process reengineering methodology. In other words, we studied modeling process methods for SPR process, and software process structure and workflow analysis method which construct software process workflow model and specification definition method of workflow software.

• International Journal of Quality Innovation
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• v.6 no.2
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• pp.59-89
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• 2005

Manufacturing Resources Planning (MRPII) is one kind of manufacturing information system that can help manufacturing companies gain competitive advantages. It is estimated that more than one hundred MRPII systems are available in the market, many of them are mature enough to solve most operational issues in accordance with users' requirements. More often than not, many of these systems provide more functions than a company expects. Manufacturing companies worldwide have attempted to implement these MRPII systems, however, many companies experienced failure (Turbide, 1996) due to managerial rather than technical issues. The authors propose an approach utilising a roadmap to integrate BPR and the MRPII implementation in order to overcome this difficulty. A detail road map is developed to guide this implementation, which is designed using a hierarchical analysis technique known as Integrated DEFinition Method (IDEF). IDEF is a systematic manufacturing management and integration-modeling tool. The proposed approach is implemented and illustrated using a reference company and the results indicated that 66% reduction in errors for maintaining the bills of materials system; 99% reduction in time to carry out material requirement planning; and 70% reduction in time previously taken for non-productive discussions.

• Korean Journal of Construction Engineering and Management
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• v.9 no.6
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• pp.194-203
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• 2008

Construction companies require management system to increase efficiency and profit because of receiving competition and globalizing business environment. Since 1990s, construction companies have made various attempts to innovate business structure both internally and externally by means of BPR, 6 Sigma, PI, and Workflow. Some improvements were made, but most of them were temporary, and insufficient to provide the much-needed promptness of business process in responding to the changes. Furthermore, the recent methods of applying BPM and practical using are limited to the theory and method of other industries, and also the attempts of applying BPM in construction industry are at the stage of theoretical approaching and examining in a few construction companies. Accordingly, this study deduces the necessity of adopting BPM based on change of business paradigm for construction companies and limits of current researches, failure causes and problems of application attempts of BPM and process management. And also, we analyze Advance of BPM and suggest the application method of business process management model for construction companies.

• Information Systems Review
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• v.4 no.2
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• pp.257-272
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• 2002

For the successful implementation of ERP systems, it is very important to solve the issue of "misfits", that is, the gaps between the functionality offered by the ERP package and the required by the adopting organization. To solve the "misfit" issue, adapting to the new functionality has been recommended instead of customizing the ERP package. However, these claims are mostly based on case studies and anecdotal evidence with limited empirical justification. The purpose of this study is, therefore, to study the effect of ERP customizing on user satisfaction and firm performance. In this study, we also examine the differences in the effects of ERP customizing among three customizing types: modification, add-on development (to use 'user exit'), and add-on development (not to use 'user exit'). According to the empirical field study, we find no significant differences in user satisfaction and firm performance by overall customizing (total of three customizing types) level. However, we find significant differences in user satisfaction and firm performance by add-on development level. And the influences of customizing types on user satisfaction and firm performance are significantly affected by the functionality level offered by the ERP system and BPR level. These results indicate that ERP customizing may not always be the incorrect choice for solving the "misfit" issue.