• 한국BIM학회 논문집
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• 제5권2호
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• pp.1-11
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• 2015

Despite a lot of research on BIM, there is no quantitative study to measure accurately the performance of BIM coordination service. Thus, this study suggested method to measure the performace of BIM coordination services, applying queueing models in the field of management science. To analyze queuing system of BIM coordination services, a group of BIM coordinator were selected. Through focus group interviews with experts were used in the analysis to derive mean arrival rate(${\lambda}$), mean service rate(${\mu}$) of BIM coordination services. Single-server queuing model(M/M/1), multiple server queuing model(M/M/s) is utilized for the BIM coordination services performance measurement in construction phase. This study has significant quantitative performance measurement approaches that can be utilized in the decision-making for the improvement of the BIM coordination services and to support the review of the alternatives accordingly. But There is a limit but it is difficult to take into account the increase or decrease of the cost of alternatives according to the review.