• Title/Summary/Keyword: Aviation Service

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Design of Standard Encoder for Health information in aviation emergency medical service (항공응급의료체계에서의 의료신호 표준 부호화기 설계)

  • Lee, Yong-Hee;Kim, Soon-Seok;Kim, Dong-Ho;Lee, Deok-Gyu;Jeong, Ho-Young
    • Journal of Advanced Navigation Technology
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    • v.15 no.6
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    • pp.1173-1179
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    • 2011
  • In this paper, we propose the parser structure to realize the encoder which is standardized encoding rules to code and store the medical waveform such as an electrocardiogram or an blood pressure in aviation emergency medical service. To design the encoder based on the MDER, the effect on the scope of each tag should be considered. we design the parser with the root property which is to clarify the effect of scope between tags. the presented parser is implemented and compared with the other structures.

Study on comparison of quality factors, which effect on service satisfaction by passengers who use multi-airport (복수공항 이용객의 서비스 만족에 영향을 미치는 품질요인의 비교 연구)

  • Jang, Soon-Ja;Kim, Kee-Woong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.18 no.3
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    • pp.55-69
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    • 2010
  • The role of airports in the metropolitan area in Korea is very important which is located on the center of Northeast Asia considered as the highest potential growth continent in the world air transport market. This study includes comparison on service quality between Gimpo Airport and Incheon Airport which are indicated as multi-airport system in the metropolitan area appraised by passengers from Korea, Japan and China, and analysis on primary factors of airport service which affect the customer satisfaction and loyalty. The service quality appraised in the order of Chinese, Korean, and Japanese and the analysis result indicated that the service quality factors which influence on customer satisfaction and loyalty were all different among passengers from three countries. Information service was the priority factor for customer satisfaction to Chinese and Korean, but Japanese considered that personal service was the most important factor. This research paper tried to provide many current issues and guides to operational strategy including plan for the specialized routes of multi-airport system in domestic metropolitan area.

The Influence of Service Quality Factors on Reuse Intention (항공사의 유·무형, 인적서비스 품질요인이 재이용의도에 미치는 영향 : 항공사 브랜드 및 브랜드태도의 매개효과를 중심으로)

  • Park, Hye-Yoon;Park, So-Yeon
    • Journal of Distribution Science
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    • v.15 no.4
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    • pp.59-67
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    • 2017
  • Purpose - This study's aims are to examine the effects of airline service quality on brand image, brand attitude and reuse intention and the mediating roles of brand image and brand attitude in the relationship between airline service quality and reuse intention. Research design, data and methodology - A total of 500 questionnaire copies were distributed and 474 were used for the empirical study after excluding some empirical inappropriate or unusable ones. To analyze the collected data, the SPSS/WIN 22.0 statistical package was used. Results - The result of analysis showed that all the intangible, tangible and human elements of the airline service quality positively influenced on brand image and brand attitude and did not directly influence on reuse intention. However, brand image and brand attitude played mediating roles in the relationship between all the service quality elements and reuse intention. Conclusions - This means that airlines need to develop service quality, which is differentiated and provides special feelings for customers and work out improvement strategies for positive brand images and attitudes, since customers choose and reuse airlines, based on brand images and attitudes, which are perceived and formed through the experience of airline service quality and word of mouth.

A Study on Usage Intention of Technology-based Airlines self-service Based on UTAUT2 Model (확장된 통합기술수용(UTAUT2) 모형을 적용한 항공사 정보기술 기반 셀프서비스의 이용 의도에 관한 연구)

  • Kim, Ha-Young;Kim, Geun-Su
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.4
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    • pp.54-63
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    • 2018
  • Airlines are promoting self-service based technology by introducing mobile check-in, Kiosk and self-back drop systems, which will help customer satisfaction and efficiency. This study is about the usage intension to use Technology-based Airline Self-Service, the purpose of this study is to examine the key variables affecting Unified Theory of Acceptance (UTAUT2) in using Technology-based Airline Self-Service. According to the results of the ANOVA, there was a significant difference among the groups according to the experience of the self-service device. And analysis results using Structural Equation Model(SEM) was suggested that the performance expectation and hedonic motive of UTAUT2 model were found to have significant influence on initial trust. Also, initial trust affects the intention to use. There are some moderating effects on the structural equation by groups according to the experience of the self-service device. This research has significance in that it can help establish a marketing strategy of airlines to expand the self-service based on the airline technology.

Passengers' Perception and Their Acceptance of Technology-Based Self Service at Check-In Counter in Airport after COVID-19 Pandemic - Including Mediating Effect of Innovation - (COVID-19 이후 체크인카운터 기술기반셀프서비스에 대한 항공여객의 인식과 수용성 연구 - 혁신성 매개효과를 포함하여 -)

  • Seo, Ok-Myung;Kim, Kee-Woong;Jeon, Jong-Duk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.29 no.2
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    • pp.25-35
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    • 2021
  • Before COVID-19 outbreak in 2019, it is the core value of airline's service to provide check-in service to passengers face to face. However, due to the global pandemic of COVID-19 outbreak, it is expected the airline service in the future would be dramatically changed from being contacted to being untacted with technology-based self service(TBSS). This paper analyzed the perception of passengers using self service technology and their acceptance. According to empirical analysis, it was found that the change of passengers' perception after COVID-19 has a significant positive effect on the innovation of TBSS. The innovation of TBSS(Effectiveness and certainty) had both significant positive effect on the passengers' acceptance on TBSS at airport. Among variables of TBSS, convenience rather than usefulness of TBSS had a significant positive effect on intention to use TBSS of passengers. It was proposed that airlines not only contribute to increase acceptance of TBSS but also inform and promote the prevention effect of TBSS and the importance of untact service to minimize congestion at check-in counter in airport.

QoS Providing Technique in MIPv6 Network Based on WLAN (WLAN 기반 MIPv6 망에서 QoS 보장 기술)

  • Ye, Hwi-Jin;Kim, Moon;Moon, Il-Young;Cho, Sung-Joon
    • Journal of Advanced Navigation Technology
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    • v.10 no.1
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    • pp.63-69
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    • 2006
  • Recently there are increasing needs for Internet and various kinds of contents. These traffics for various contents need more amount of data to provide high-quality information and require various QoS depending on the characteristics of contents. However, current Internet service supports BE (Best Effort) service only, therefore IntServ (Integrated Service) scheme and DiffServ (Differentiated Service) scheme are represented to support QoS in IP layer. Moreover, while wireless Internet is getting popular, MAC(Medium Access Control) is also becoming important. This is due to the fact that wireless access, resource allocation and packet scheduling, which are done in another layers before, are performed in MAC layer in many new wireless systems. This paper describes new scheme that provides QoS taking into account the traffic characteristics over Mobile IPv6 network based on IEEE 802.11e EDCF and evaluates the performance through computer simulation.

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The Study of End-to-End QoS Providing Technique in Mobile IPv6 Network Based on IEEE 802.11e (IEEE 802.11e기반 Mobile IPv6망에서 End-to-End QoS 보장 기술에 관한 연구)

  • Ye, Hwi-Jin;Kim, Moon;Son, Sung-Chan;Cho, Sung-Joon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • v.9 no.1
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    • pp.573-577
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    • 2005
  • Recently there are increasing needs for Internet and various kinds of contents. These traffics for various contents need more amount of data to provide high-quality information and require various QoS depending on the characteristics of contents. However, current Internet service supports BE (Best Effort) service only, therefore IntServ (Integrated Service) scheme and DiffServ (Differentiated Service) scheme are represented to support QoS in IP layer. Moreover, while wireless Internet is getting popular, MAC(Medium Access Control)is also becoming important. This is due to the fact that wireless access, resource allocation and packet scheduling, which are done in another layers before, are performed in MAC layer in many new wireless systems. This paper describes new scheme that provides QoS taking into account the traffic characteristics over Mobile IPv6 network based on IEEE 802.11e EDCF and evaluates the performance through computer simulation.

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A Study on Application of Risk Based Aviation Safety Oversight Approach for Approved Maintenance Organization System (위험기반 항공안전감독 시스템 적용을 통한 정비조직 제도 개선방안 연구)

  • Nam, Seungju;Park, Yurim;Kwon, Sang Wook;Hwang, Yu Shin;Yoon, Heekweon
    • Journal of Aerospace System Engineering
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    • v.15 no.5
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    • pp.50-59
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    • 2021
  • The need for risk based safety management has been highlighted in accordance with the growth of aviation industry and public interest in aviation safety. Maintenance, Repair and Overhaul (MRO) in aviation industry is defined to guarantee the safety and reliability. Therefore, state's Civil Airworthiness Authority (CAA) has established safety oversight system dedicated for the development of a healthy MRO industry. The study proposed a risk based oversight system considering Korean environment. Based on literature review including analysis of International Civil Aviation Organization guidance and advance system, we identified two organization risks. Organization complexity can be evaluated in accordance with how large the organization is and how complicated the service they provide are. Organization profile is the organization's characteristic related with safety. This study contributes to improving the process of identifying risk of organization and focusing surveillance capabilities on risk areas for efficient management of CAA's resources.

Related Laws and Performance Criteria for Public Service Drones for Disaster Safety (재난안전드론 도입을 위한 법규 및 성능기준 기초연구)

  • Kim, Noh Joon;Lee, Sung Eun;Kim, Hwang Jin
    • Journal of the Korean Society of Safety
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    • v.31 no.4
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    • pp.150-155
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    • 2016
  • This study is to suggest legislation and criteria for public service drones for disaster safety in order to enhance the research and development of the drones by helping setting right direction of the R&D. Many foreign governments are now conducting research and development on using drones as public service for disaster safety. Although there are also some efforts to using drones for public service in Korea, domestic laws and performance criteria for the drones for the purpose have not prepared yet. To set a right direction of the R&D, the laws and criteria shall be legislated and established immediately and then we can enhance the efforts to develop related technology for the drone. So this study proposed a performance criteria to fit various circumstances and situations by analyzing the aviation law in overseas. We hope this study can help R&D on the public service drones for disaster safety.

Study on Choice Attributes for Low-Cost Carriers Using IPA (저가항공사 선택속성 IPA분석 연구)

  • Park, Young Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.21 no.4
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    • pp.112-118
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    • 2013
  • Air travel demand has recently been growing and establishment and operation of low-cost carriers have been increased. Against this backdrop, low-cost carriers need to figure out diversified customer demand for low-cost carriers and ways to maximize marketing efficiency before applying it to the field so that they can attain superiority to large carriers in increased intensified competition. Low-cost carriers need to be differentiated from other carriers for the purpose of improving profits. Toward this end, this study conducted analysis on importance and satisfaction with carrier choice using IPA with regard to low-cost carrier customers. In conclusion, the paper accurately examined advantages and disadvantages of low-cost carriers compared to general carriers based on results of IPA analysis and suggested managerial strategies to enhance competitiveness based on division into four parts including maintenance and enforcement (1st quadrant, Delay compensation, Booking rapidity, Check rapidity, Crew service, refund service, baggage service, punctuality, transit services, airlines images), concentrated improvement (2nd quadrant, price, Convenience of seat), passive administration (3rd quadrant, Boarding service, cabin cleanliness, flight schedule, whether local crew on board, meal service, in-flight entertainment service), and enhanced satisfaction (4th quadrant, duty-free service, Variety of routes), so that practical suggestions could be presented to employees working in the field.