• Title/Summary/Keyword: Administration Research

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Comparison of Operational Efficiency and Quality Efficiency of Medical Services by Country : Focused on OECD Member Countries (국가별 의료서비스의 운영효율성과 품질효율성 비교: OECD 회원국들을 중심으로)

  • Hyunjung Kim;Jiyoon Son
    • Journal of Service Research and Studies
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    • v.11 no.4
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    • pp.43-55
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    • 2021
  • This study analyzed the efficiency of medical services in OECD member countries by dividing it into operational efficiency and quality efficiency. For this purpose, data from 2017-2019 OECD Health Statistics were used. As the analysis method, super efficiency was measured by applying an output-oriented Variable Returns to Scale (VRS) model. As a result of the analysis, Switzerland, Korea, and Italy were included in the high group of operational efficiency, Canada, Greece, Denmark, etc. in the medium group, and Belgium, Germany, and Spain in the low group. Based on quality efficiency, Norway, Switzerland, and Spain are in the high group, and Greece, Denmark, Mexico, etc. are in the medium group, and the Netherlands, Germany, Belgium, etc. were included in the low group. As a result of comparative analysis of efficiency by OECD member countries as of 2018, it was found that Korea's operational efficiency was the most efficient and quality efficiency was inefficient. Korea (0.998) should improve life expectancy by 0.2 (0.2%) and subjective health perception by 44.2 (138.1%) by benchmarking Greece (0.422), Switzerland (0.207), and Spain (0.371) to improve quality efficiency. Unlike most previous studies that focused on operational efficiency, this study measured quality efficiency together and analyzed the efficiency of the medical service industry in each OECD member country. Through this, this study has implications in that it confirmed the international competitiveness of the domestic medical service industry and suggested ways to improve efficiency.

An Analysis of Customers' Value System Using APT Laddering Technique: Difference Comparison and Strategy Suggestion Among Hair Salon Types (APT 래더링 기법을 적용한 고객의 가치체계 분석: 헤어살롱 유형별 차이 비교 및 전략제시)

  • Miok, Seo
    • Journal of Service Research and Studies
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    • v.11 no.2
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    • pp.21-36
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    • 2021
  • This study investigated the means-end chain theory more concretely through the APT hard laddering technique. This is carrying out a questionnaire survey targeting users by hair salon type, and the items drawn from the qualitative laddering technique are applied. The technique is a comparative analysis of each attribute, consequences, and value item by analyzing each step's questions. The results are as follows. First, hairdresser's ability, acceptance of individual-customized opinions, and cheap price were the most mentioned items in the selection attributes. As for the consequences items, image transformation, neatness, novelty, and psychological stability were drawn in order. The items indicated as important among the value items were satisfaction, followed by happiness, confidence, beauty, and bond. Second, the remarkable selection attributes, irrelevant of hair salon type, was revealed as hairdresser's ability and the key values pursued when using a hair salon were drawn as satisfaction, confidence, and beauty. From this result, it was found that meeting the desire of consumers using hair salons can be linked with ultimately pursued values. It was also verified that partial differences were shown by hair salon type and this meant that consumers' desire and expected benefits were different by hair salon type. Although this study drew value perception through comparison with hair salon types based on the means-end chain theory, it was confirmed that the most important selection attribute was hairdresser's ability and they select and use hair salons to gain satisfaction and confidence.

A Servicism Model for Korean (서비스주의 한국인 모델 연구)

  • Hyunsoo Kim
    • Journal of Service Research and Studies
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    • v.11 no.4
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    • pp.21-42
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    • 2021
  • This study was conducted to derive a Korean model that can permanently maintain and develop Korea. After analyzing Korean society, especially modern Korea, which was the foundation of the founding of the Republic of Korea, a Korean model that can lead Korean society as a sustainable society in human society was derived. The situation of Korea and Koreans was analyzed from a fundamental level. We analyzed the root causes of deepening division and conflict and vague concepts of freedom and justice, and presented a Korean model of the Republic of Korea based on the founding ideology and constitutional spirit of the Republic of Korea to solve these problems. The necessary conditions for being a Korean were derived from the founding ideology and constitutional spirit of the Republic of Korea, the indigenous ideology of Korea, and the fashion and lifestyle of Koreans, derived. In addition, basic axioms for the Korean model were presented, and the structure of the Korean model was designed based on this. The Korean model is presented so that Korean society can lead the human society and be happy for a long time. Reflecting the results of in-depth analysis of the ideological foundations of modern Koreans, a new long-term sustainable structure for Koreans with various ideologies to live well together was proposed. The new Korean model was named the service-oriented Korean model. This is because it is a model centered on thorough checks and balances between all opponents, because it is a multidimensional dynamic Korean model rather than a simple linear one-dimensional Korean model, and because it is a Hwajaengtaeguk model that accurately expresses the identity of Koreans. It was proposed as a model for the sustainable development of Korean society. A follow-up study on specific Korean education programs is needed in the future.

The impact of influencer characteristics on consumer behavior through coexistence of buyers (인플루언서의 특성이 구매자의 공존성을 통해 소비자 행동에 미치는 영향)

  • Kim Do-Eui;Ku Yeong-Ae;Lee Sin-Bok
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.3
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    • pp.193-204
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    • 2023
  • In recent years, the concept of influencer marketing has experienced rapid growth in both academia and industry, leading to its emergence as a crucial consideration in the marketing strategies of many businesses. Despite the significance and expansion of the influencer market, however, research on the topic has not kept pace with its growth. Thus, this study seeks to address this gap by empirically analyzing the impact of influencer characteristics on consumer behavior through the coexistence of buyers and providing an empirical contribution to expand the relevant literature. To accomplish this, a survey was conducted with a sample of 400 individuals who had purchased a product through an influencer, and 384 responses were ultimately utilized in the analysis. The results revealed that the attractiveness and empathy of influencers had a positive impact on satisfaction among coexisting buyers, while also having a negative impact on dissatisfaction. In contrast, expertise had no impact on satisfaction, but a positive impact on dissatisfaction. Moreover, satisfaction was found to have a positive impact on brand image and recommendation intention, whereas dissatisfaction had a negative impact on both. Overall, this study adds to the growing body of literature on influencer marketing by providing empirical evidence of the impact of influencer characteristics on consumer behavior, specifically through the lens of coexistence with buyers. These findings hold important implications for businesses looking to develop effective influencer marketing strategies that can enhance their brand image and recommendation intention among consumers.

Effect of Social Network Service (SNS) Users' Object Relations Factors on User Satisfaction through Pleasure and Self-efficacy (소셜네트워크서비스(SNS) 이용자의 대상관계 요인이 즐거움과 자기효능감을 통해 이용자 만족에 미치는 영향)

  • Chae, Su-in;Choi, Hyo-geun;Kwon, Do-Soon;Park, Dong-cheol
    • Journal of Convergence for Information Technology
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    • v.12 no.2
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    • pp.1-16
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    • 2022
  • Social network service (SNS) using mobile or web is growing rapidly, and the emergence of various platform services is causing innovative changes in social network service (SNS). This study is to identify the target relation factors of social network users and to empirically study the causal relationship of how much these factors affect user satisfaction through pleasure and self-efficacy. To present an effective and efficient development plan in. In order to empirically verify the research model of this study, a survey was conducted with the general public who had experience using social network services (SNS). Path analysis was performed. As a result, it was possible to verify the correlation of the object relational factors on user satisfaction through pleasure and self-efficacy.First, non-excluded had a significant effect on pleasure, but did not significantly affect self-efficacy. Second, stability attachment did not significantly affect both enjoyment and self-efficacy. Third, social ability did not significantly affect both enjoyment and self-efficacy. Fourth, self-centeredness did not have a significant effect on both enjoyment and self-efficacy. Fifth, pleasure had a significant effect on both self-efficacy and user satisfaction. Sixth, self-efficacy had a significant effect on user satisfaction.

An Empirical Analysis of Influencing Factors toward Public Transportation Demand Considering Land Use Type Seoul Subway Station Area in Seoul (토지이용유형별 서울시 역세권 대중교통 이용수요 영향인자 실증분석)

  • Oh, Young Taek;Kim, Tae Ho;Park, Je Jin;Rho, Jeong Hyun
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.4D
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    • pp.467-472
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    • 2009
  • Even if Seoul City administration improved its public transportation service, transportation model share in seoul has not been increased. Subway user is also decreasing. Therefore, policy transition into TOD(Transit Oriented Development) should be applied in oder to enhance subway modal share. This paper develops a influencing model by using variables of transportation demand and supply. In addition, it provides major influencing factors for users in subway station area and level of transportation supply based on the analysis results. The results show that: first, cluster analysis presents that traffic pattern is proved to be different according to land use characteristics(residence, non-residence); second, main transportation variables such as transferring distance, the number of bus stop, the number of short distant bus lines, and the number of bicycle are more supplied in residential area compared to non-residential areas; third, the number of lines, bus dispatching interval, operating time, and distance between subway stations are more supplied in non-residential areas than residential areas. All in all, the results will be useful for providing priority of considerations in case of decision-making on public transportation policy in subway station area.

Analysis of Construction Conditions Change due to Climate Change (기후변화에 의한 건설시공환경 변화 분석)

  • Bae, Deg Hyo;Lee, Byong Ju;Jung, Il Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.4D
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    • pp.513-521
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    • 2008
  • The objective of this study is the evaluation of the impact on the construction condition due to historical observation data and IPCC SRES A2 climate change scenario. For this purpose, daily precipitation and daily mean temperature data which have been observed over the past 30 years by Korea Meteorological Administration are collected and applied. Also, A2 scenarios during 2011~2040 and 2051~2080 are used for this analysis. According to the results of trend analyses on annual precipitation and annual mean temperature, they are on the increase mostly. The available working day and the day occurred an extreme event are used as correlation indices between climate factor and construction condition. For the past observation data, linear regression and Mann-Kendall test are used to analyze the trend on the correlation index. As a result, both working day and extreme event occurrence day are increased. Likewise, for the future, variation analysis showed the similar result to that of the past and the occurrence frequency of extreme events is increased obviously. Therefore, we can project to increase flood damage potential on the construction site by climate change.

Analysis of Precipitation Characteristics of Regional Climate Model for Climate Change Impacts on Water Resources (기후변화에 따른 수자원 영향 평가를 위한 Regional Climate Model 강수 계열의 특성 분석)

  • Kwon, Hyun-Han;Kim, Byung-Sik;Kim, Bo-Kyung
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.5B
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    • pp.525-533
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    • 2008
  • Global circulation models (GCMs) have been used to study impact of climate change on water resources for hydrologic models as inputs. Recently, regional circulation models (RCMs) have been used widely for climate change study, but the RCMs have been rarely used in the climate change impacts on water resources in Korea. Therefore, this study is intended to use a set of climate scenarios derived by RegCM3 RCM ($27km{\times}27km$), which is operated by Korea Meteorological Administration. To begin with, the RCM precipitation data surrounding major rainfall stations are extracted to assess validation of the scenarios in terms of reproducing low frequency behavior. A comprehensive comparison between observation and precipitation scenario is performed through statistical analysis, wavelet transform analysis and EOF analysis. Overall analysis confirmed that the precipitation data driven by RegCM3 shows capabilities in simulating hydrological low frequency behavior and reproducing spatio-temporal patterns. However, it is found that spatio-temporal patterns are slightly biased and amplitudes (variances) from the RCMs precipitation tend to be lower than the observations. Therefore, a bias correction scheme to correct the systematic bias needs to be considered in case the RCMs are applied to water resources assessment under climate change.

Vehicle-Bridge Interaction Analysis of Railway Bridges by Using Conventional Trains (기존선 철도차량을 이용한 철도교의 상호작용해석)

  • Cho, Eun Sang;Kim, Hee Ju;Hwang, Won Sup
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.1A
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    • pp.31-43
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    • 2009
  • In this study, the numerical method is presented, which can consider the various train types and can solve the equations of motion for a vehicle-bridge interaction analysis by non-iteration procedure through formulating the coupled equations of motion. The coupled equations of motion for the vehicle-bridge interaction are solved by the Newmark ${\beta}$ of a direct integration method, and by composing the effective stiffness matrix and the effective force vector according to a analysis step, those can be solved with the same manner of the solving procedure of equilibrium equations in static analysis. Also, the effective stiffness matrix is reconstructed by the Skyline method for increasing the analysis effectiveness. The Cholesky's matrix decomposition scheme is applied to the analysis procedure for minimizing the numerical errors that can be generated in directly calculating the inverse matrix. The equations of motion for the conventional trains are derived, and the numerical models of the conventional trains are idealized by a set of linear springs and dashpots with 16 degrees of freedom. The bridge models are simplified by the 3 dimensional space frame element which is based on the Euler-Bernoulli theory. The rail irregularities of vertical and lateral directions are generated by the PSD functions of the Federal Railroad Administration (FRA). The results of the vehicle-bridge interaction analysis are verified by the experimental results for the railway plate girder bridges of a span length with 12 m, 18 m, and the experimental and analytical data are applied to the low pass filtering scheme, and the basis frequency of the filtering is a 2 times of the 1st fundamental frequency of a bridge bending.

Analysis of Impact Climate Change on Extreme Rainfall Using B2 Climate Change Scenario and Extreme Indices (B2 기후변화시나리오와 극한지수를 이용한 기후변화가 극한 강우 발생에 미치는 영향분석)

  • Kim, Bo Kyung;Kim, Byung Sik
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.1B
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    • pp.23-33
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    • 2009
  • Climate change, abnormal weather, and unprecedented extreme weather events have appeared globally. Interest in their size, frequency, and changes in spatial distribution has been heightened. However, the events do not display regional or regular patterns or cycles. Therefore, it is difficult to carry out quantified evaluation of their frequency and tendency. For more objective evaluation of extreme weather events, this study proposed a rainfall extreme weather index (STARDEX, 2005). To compare the present and future spatio-temporal distribution of extreme weather events, each index was calculated from the past data collected from 66 observation points nationwide operated by Korea Meteorological Administration (KMA). Tendencies up to now have been analyzed. Then, using SRES B2 scenario and 2045s (2031-2050) data from YONU CGCM simulation were used to compute differences among each of future extreme weather event indices and their tendencies were spatially expressed.The results shows increased rainfall tendency in the East-West inland direction during the summer. In autumn, rainfall tendency increased in some parts of Gangwon-do and the south coast. In the meanwhile, the analysis of the duration of prolonged dry period, which can be contrasted with the occurrence of rainfall or its concentration, showed that the dryness tendency was more pronounced in autumn rather than summer. Geographically, the tendency was more remarkable in Jeju-do and areas near coastal areas.