• Title/Summary/Keyword: AS 9000

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The Implementation of a Quality System in the Care Sector for Elderly and Handicapped People: A Swedish Case Study

  • Anbacken Owe;Dahlgaard-Park Su Mi
    • International Journal of Quality Innovation
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    • v.6 no.3
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    • pp.1-18
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    • 2005
  • This paper presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically assess the implementation and practices of a quality system (ISO 9000) from an organizational change and development perspective. The empirical data were collected through multiple methods; interviews were carried out with key-persons and leadership in the organisation and surveys were conducted to all employees. Interactive methods have been applied to various groups in the organisations e.g., directors, supervisors, and the leadership of the quality project and the local politicians. The empirical findings indicate, among others, that the implementation processes were received and perceived differently in the different parts of the care organisation due to different leadership strategies and employee involvement policies. Other critical factors such as acceptance, resistance, motivation, commitment, the role of leadership, learning possibility, etc. have also been investigated, analysed and discussed. Finally some recommendations on how to approach organisational change as well as strategies for implementing a quality system in the care sector are presented.

An Estimation on Characteristics of SOG Film for MEMS Application (MEMS 응용을 위한 SOG 막의 특성 평가)

  • Kim, Hyoung-Dong;Lee, Seong-Jun;Pack, Seung-Ho;Kim, Chul-Ju
    • Proceedings of the KIEE Conference
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    • 1995.11a
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    • pp.609-611
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    • 1995
  • In this study, we experimented the properties of SOG film as sacrificials layers in surface micromachining and made $SiO_2$ films through spin, bake, cure process. When we culled SOG films once, SOG film thickness is 1000 $\sim$ 3000 ${\AA}$. Then we coaled 200-${\AA}$ SOG film on 9000 ${\AA}$-CVD oxide and then we fabricated test structure, cantilever and ring/beam structure. We estimated deformed structure by SEM. As the results, The deformation of the structure layer in the SOG-coated sacrificial layers is small compared with that or the structure layer on CVD oxide or PSG. In the future, we use multi coated SOG films, SOG film become adequate material as sacrificial layer.

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A Comparative Review of the International Occupational Health and Safety Management Systems for Global Standardization (국가별 산업안전관리 및 인증 체계와 산업안전보건 경영시스템의 국제표준화 방향)

  • 김상호
    • Journal of the Korea Safety Management & Science
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    • v.3 no.2
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    • pp.33-49
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    • 2001
  • This article is concerned with various aspects of establishing the global standard for occupational safety and health management system (OHSMS). The notion, main features, and brief history of the OHSMS are presented. The OHSAS 18000, its assets and liabilities, are reviewed as a prototype of the global standard. It is also addressed the possibility of combining ISO 9000(quality management system), 14000(environmental management system) and the OHSMS into the integrated management system (IMS) as a whole. The concepts of internal and external customers are presented to explain why the environment, safety and health should be incorporated into the notion of total quality 'Participation of the members' and 'standardization of the 4Ms (Man, Machine, Materials and Method)'are emphasized as the major enablers of the IMS. Finally, the industrial, academic and governmental roles are discussed for developing the IMS and setting it down into the Korean industries.

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A Quality Assurance for Building and Facing up to PL Law (건축물의 품질보증과 제조물책임법에 따른 대응-품질보증 활동과 관련법을 중심으로-)

  • 이학영
    • Journal of the Korean Professional Engineers Association
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    • v.33 no.2
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    • pp.18-21
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    • 2000
  • As consumer, one of the most important things how to get manufactured good is an assurance of quality. We have a consumer protection law which is weaker than product liability law(so called PL law), but stronger than civil law. In this special issue, we want to explain PL law which will be legislated within not long time and to propose a method of protection and defence in building and housing field. As the quality control of constructor, ISO 9000 series for quality assurance and CM (Construction Management) for quality assister are concerned in all construction process. Therefore, above mentioned PL law is very serious problems which are applied in apartment housing, if applied, a little part as not real estate will be possible.

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Certifying the Quality of Electronic Commerce Services (전자상거래 서비스 품질 인증에 관한 연구)

  • Choi, Doug-W.
    • Journal of Korean Society for Quality Management
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    • v.33 no.2
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    • pp.1-12
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    • 2005
  • An extensive literature review has been made in this paper to build the evaluation hierarchy structure for the certification of electronic commerce services. In building the evaluation hierarchy structure, major candidate evaluation factors are selected by bench marking the various certification practices, including the Malcolm Baldrige award, ISO9000, and BSC(balanced scorecard) techniques. This paper deployed principal component analysis and factor analysis techniques to develop a statistically solid and systematic evaluation model. The final evaluation model, as presented in this paper as a model for the certification of electronic commerce services, produces a numeric score on the 100% scale, which can be served as a metric for the certification decision. The AHP technique was used in converting the various qualitative and quantitative evaluation values into a single measure for the certification decision.

A Study on the Integrated Operation of Product Certification and System Authentication (제품 인증과 시스템 인증의 통합운영에 대한 연구)

  • Choi, Weon-Yong;Rhee, Jong-Tae
    • IE interfaces
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    • v.16 no.4
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    • pp.496-506
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    • 2003
  • This study examines the background and necessity of the product certification (KS) and the system authentication (ISO 9000), and their characteristic so as to compare and analyze the possibility of interaction of product certification and system authentication. It tries to suggest an efficient operation system as an integrated management system and analyzes the certification case of K, a manufacturer of kitchen utensils. We believe that the study will help companies minimize their expenses and efforts to establish, operate, and maintain the corporate standard system. In addition, to effectively achieve our goal, we have also made a study of both literature and case and suggested technical guidance to get integrated management system certification. By these methods, we analyzed the effects and problems that come with the introduction and application of the integrated system of product certification and system authentication in order to set up a system to fit to the mechanism of Korean companies. Moreover, we have suggested the model of integrated operation and the benefits that come after acquiring certification.

The Effect of MgO Rate Preparing Conditions and Xe Partial Pressure on the Relative Life time of an AC Plasma Display Panel

  • Park, Cha-Soo;Park, Min-Seok;Park, Joon-Young;Kim, Dong-Hyun;Lee, Ho-Jun;Park, Chung-Hoo
    • KIEE International Transactions on Electrophysics and Applications
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    • v.3C no.2
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    • pp.35-42
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    • 2003
  • This paper proposes a relative lifetime test method of MgO thin film. The suggested test conditions are 5$0^{\circ}C$, 400Torr, 20% over-voltage and 300KHz. The relative lifetime of MgO thin film is significantly affected by the MgO preparing conditions and Xe partial pressure. As result, the lifetime of the AC plasma display panel (PDP) is increased with an MgO thickness of 2000$\AA$ to 8000$\AA$ but is saturated over 5000$\AA$ (up to 9000 $\AA$). In addition, as Xe partial pressure increases, AC PDP lifetime increases.

A Study on the Magnetic Properties of Fe-base Amorphous Alloys in High Frequency (철계비정질합금의 고주파 자기특성 연구)

  • 송재성;김기욱;정순종
    • The Transactions of the Korean Institute of Electrical Engineers
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    • v.41 no.4
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    • pp.379-384
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    • 1992
  • The Fe-base amorphous ribbons with 15mm width and about 20x10S0-6Tm thickness, (FeS179-xTCrS1xT)BS116TSiS15T and (FeS181-xTMnS1xT) BS112TSiS17T (x:0-6), were prepared melt spinner. The thickness of the ribbons followed by PFC (Planar Flow Casting). The initial permeability and total core losses were measured as a function of additive elements (Cr, Mn) and annealing conditions in high frequency for the purpose of using these materials as a core of magnetic amplifier and switched mode power supplies. The initial permeabilities were enhanced and core losses were decreased by non-magnetic field annealing in proper conditions. The lowest core loss in 0.2T/10kHz was measured at 3% Cr addition amorphous ribbon, and the loss was 5.6W/kg. The permeability of the ribbon at 10kHz was about 9000.

A Study on the Integrated Management System of TQM & EMS (품질.환경경영 시스템 통합에 관한 연구)

  • 최경성;이관석
    • Journal of Korean Society for Quality Management
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    • v.29 no.4
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    • pp.133-152
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    • 2001
  • In order to have competitive advantage for the business firms, companies need to raise competitiveness through the effective distribution and practical use of management resources along with strategic management of integration of existing management systems such as quality and business environment. Upon resulting of questionnaires to expert group, it is definite to have an integration of quality and environment system for the better efficiency of firms, and also recommended to have either a mixture of two systems or build up new integration system through uniform of two systems. The effects of the integrated system can be summarized as an increase of company image, efficiency of system operation, simplification of system management, synergy effects on the integration.

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A study on the adoption of an optimal dependability management system using a DEA model (DEA 모형을 이용한 최적 신뢰성경영시스템 도입에 관한 연구)

  • Kim, Jong-Gurl;Kim, Chang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.9 no.6
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    • pp.69-79
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    • 2007
  • Corporations are faced with the key strategic task of adopting a comprehensive management system of a new paradigm in order to enhance their products' quality, safety, and reliability, as well as to minimize the cost of quality. The purpose of this paper is to present a methodology that can be used by corporations to ensure a product's reliability, safety, and maintainability, with minimal costs, by measuring dependability levels and conducting DEA analysis. The methodology will be a way for corporations to adopt an optimal dependability management system based on a quality management system of ISO 9001:2000 standards.