• 시스템엔지니어링학술지
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• 제19권1호
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• pp.91-106
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• 2023

Multidimensional efforts such as budgeting, organizing, and institutionalizing are being carried out for the adoption of defense AI. However, there is little interest in eliminating duplication of defense resources that may occur during the AI adoption. In this study, we propose a theoretical conceptual model to optimize duplication of AI technology that may occur during the AI adoption in the vast defense field. For a systematic approach, the JCA of the US DoD and system abstraction method are applied, and the IMO logical structure is used to decompose AI requirements and identify duplication. As a result of analyzing the effectiveness of our conceptual model through six example defense AI requirements, it was found that the amount of requirements of data and AI technologies could be reduced by up to 41.7% and 70%, respectively, and estimated costs could be reduced by up to 35.5%.

• The Journal of Asian Finance, Economics and Business
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• 제9권5호
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• pp.225-237
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• 2022

The term "artificial intelligence" is considered a component of sophisticated technological developments, and several intelligent tools have been developed to assist organizations and entrepreneurs in making business decisions. Artificial intelligence (AI) is defined as the concept of transforming inanimate objects into intelligent beings that can reason in the same way that humans do. Computer systems can imitate a variety of human intelligence activities, including learning, reasoning, problem-solving, speech recognition, and planning. This study's objective is to provide responses to the questions: Which factors should be taken into account while deciding whether or not to use AI applications? What role do these elements have in AI application adoption? However, this study proposes a framework to explore the significance and relation of success factors to AI adoption based on the technology-organization-environment model. Ten critical factors related to AI adoption are identified. The framework is empirically tested with data collected by mail surveying organizations in Vietnam. Structural Equation Modeling is applied to analyze the data. The results indicate that Technical compatibility, Relative advantage, Technical complexity, Technical capability, Managerial capability, Organizational readiness, Government involvement, Market uncertainty, and Vendor partnership are significantly related to AI applications adoption.

• 정보화정책
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• 제31권3호
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• pp.34-47
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• 2024

디지털 전환이 급속도로 확산되고 있는 가운데, 인공지능(AI) 기술은 혁신과 생산성 향상을 견인할 핵심 동력으로 인식되고 있다. 그러나 현재 기업의 AI 도입에 영향을 미치는 요인에 대한 이해와 실증적 연구가 부족한 실정이다. 특히 대다수의 연구는 해외 연구자가 해외 기업 데이터를 분석한 것이며, 국내 연구는 객관성 및 시의성 측면에서 한계를 가지고 있다. 본 연구에서는 계량경제학적 분석을 통해 기업 단위에서 AI 도입 영향요인을 규명한다. 이를 위해 신기술 도입 영향요인에 관한 대표적 이론인 TOE(Technology-Organization-Environment) 프레임워크 관점에서 기술적, 조직적, 환경적 맥락의 요인을 도출하고, 과학기술정보통신부·한국지능정보사회진흥원의 「2022년 정보화통계조사」를 활용하여 11,601개 국내 기업 데이터를 이용한 로지스틱 회귀분석을 실시한다. 본 연구는 국내 선행연구의 한계점을 보완함으로써 AI 및 신기술 도입 영향요인에 관한 연구 문헌을 확장하고, 실증분석을 통해 시의성있는 증거와 시사점을 제공한다는 점에서 의의를 가진다.

• International Journal of Internet, Broadcasting and Communication
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• 제16권3호
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• pp.370-378
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• 2024

Recently, Artificial Intelligence (AI) has been emerging as a technology that has transformed and revolutionized various industries around the world. In recent years, businesses in Vietnam have also started to embrace AI applications to enhance their operations and gain a competitive edge in the market. As AI technologies continue to evolve rapidly, their impact on Vietnamese businesses is becoming increasingly profound. As artificial intelligence continues to progress across various fields, the need to democratize AI technology becomes increasingly clear. In a rapidly growing market like Vietnam, leveraging AI offers significant opportunities for businesses to improve operational efficiency, customer engagement, and overall competitiveness. However, significant barriers to AI adoption in Vietnam are the scarcity of skilled developers and the high cost of implementing traditional AI. No-code/low-code platforms offer an innovative solution that can accelerate AI adoption by making these technologies accessible to a wider audience. This article analyzes and understands the benefits of no-code/low-code solutions and proposes a roadmap for implementing no-code/low-code solutions in promoting AI applications in Vietnamese businesses.

• 품질경영학회지
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• 제52권3호
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• pp.509-527
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• 2024

Purpose: This study aims to investigate the factors influencing the adoption of Generative AI in the workplace, focusing on both enablers and inhibitors. By employing the dual factor theory, this research examines how knowledge support, customization, entertainment, perceived risk, realistic threat, and identity threat impact the intention to adopt Generative AI technologies such as ChatGPT. Methods: Data were collected from 192 participants via MTurk, all of whom had experience using Generative AI. The survey was conducted in June 2024, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to ensure the validity and reliability of the measurement model. Attention-check questions were used to ensure data quality, and participants provided demographic information at the end of the survey. Results: : The findings reveal that knowledge support and entertainment significantly enhance the intention to adopt Generative AI, whereas realistic threat poses a substantial barrier. Customization, perceived risk, and identity threat did not significantly affect adoption intentions. Conclusion: This study contributes to the literature by addressing the gap in understanding the adoption mechanisms of Generative AI in professional settings. It highlights the importance of promoting AI's knowledge support and entertainment capabilities while addressing employees' concerns about job security. Organizations should emphasize these benefits and proactively mitigate perceived threats to foster a positive reception of Generative AI technologies. The findings offer practical implications for enhancing user acceptance and provide a foundation for future research in this area.

• Asia pacific journal of information systems
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• 제33권3호
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• pp.652-676
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• 2023

The objective of this study is to provide a deeper understanding of the factors that lead to the development and adoption of AI-based chatbots. We analyze the structural relationship between the organizational (externalities), systematic (fit), and the consumer-related (psychological) factors and their role in the adoption of AI-based chatbots. Founded on the theories of task-technology fit and network externalities, we present a conceptual model overlooking common perception-based theories (e.g., Technology Acceptance Model). We collected 380 responses from Indian banking consumers to test the model using the PLS-SEM method. Interestingly, the findings present a positive impact of all factors on consumers' intention to adopt AI-based chatbots. However, the interplays between these factors provide a mixed perspective for literature. Apart from employing a combination of factors that have been used to study technology adoption, our study explores the importance of externalities and their relationship with fit factors, a unique outlook often overlooked by prior research. Moreover, we offer a clear understanding of latent variables such as trust, and the intricacies of their interplays in a novel context. Thereby, the study offers implications for literature and practice, followed by future research directions.

• 인터넷정보학회논문지
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• 제22권4호
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• pp.99-110
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• 2021

Governments around the world are actively establishing strategies and initiatives to spread the use of artificial intelligence (AI), for AI is not a mere new technology, but is an innovative technology that brings about extensive changes in industrial and social structures and is a core engine that will lead the 4th Industrial Revolution. The South Korean government has also been paying attention to AI as a technology and tool for innovative growth, but its application to the industries is still rather sluggish. The government has prepared multifarious AI-related policies with the aim of constructing South Korea as an AI powerhouse, but there is no clear strategy on which detailed policies to implement first and which industries to apply AI preferentially. With these limitations of South Korea's AI policies in mind, this paper analyzed the priorities of industries in AI adoption and the priorities of AI-related national policies, using Delphi-AHP method for 30 top-level AI experts in South Korea. The results of analysis show that AI application is urgent and necessary in the fields of medical/healthcare, public and safety, and manufacturing, which seems to reflect the peak of the COVID-19 crisis in the second half of 2020 at the time of the investigation. And it turns out that policies related to AI talent cultivation, data, and R&D investment are important and urgent above all in order for organizations to apply AI. This suggests that strategies are required to focus limited national resources on these industries and policies first.

• 한국컴퓨터정보학회논문지
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• 제29권9호
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• pp.269-277
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• 2024

본 연구는 최근 정부가 추진하는 마이데이터 기반 SW·AI 교육 훈련 플랫폼의 체계적 개발 및 활성화를 위한 주요 요소를 탐구하는 것을 목적으로 한다. 이를 위해 가치 기반 수용모델(Value-based Adoption Model, VAM)에 기반한 연구 모형을 설정하고 SW·AI 교육훈련 프로그램에 참여한 경험이 있는 178명을 대상으로 설문조사를 실시한 후, 확인적 요인분석 및 PLS-구조모형 분석을 사용하여 연구 모형을 검증하였다. 주요 연구 결과를 살펴보면 첫째, 투명성과 자기결정권이 지각된 혜택에 유의미한 영향을 미쳤으며, 기술적 노력과 보안성이 지각된 위협에 유의미한 영향을 미치는 것을 확인하였다. 둘째, 지각된 혜택은 플랫폼 사용 의도에 긍정적인 영향을 미쳤으나, 지각된 위협은 유의미한 영향을 미치지 않는 것으로 나타났다. 본 연구는 이러한 결과를 토대로 SW·AI 교육 훈련 분야에서 마이데이터 기반 플랫폼의 체계적 개발 및 활성화를 위한 시사점을 제안하였다.

• 품질경영학회지
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• 제52권3호
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• pp.557-574
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• 2024

Purpose: This study investigates whether adoption of AI-based systems and technologies improve operational efficiency in healthcare organizations through a systematic review of the literature and real-world examples. Methods: In this study, we divided the AI application cases into care services and administrative functions, then we explored opportunities and challenges in each area. Results: The analysis results indicate that the care service field primarily uses AI-based systems and technologies for quick disease diagnosis and treatment, surgery and disease prediction, and the provision of personalized healthcare services. In the administrative field, AI-based systems and technologies are used to streamline processes and automate tasks for the following functions: patient monitoring through virtual care support systems; automating patient management systems for appointment times, reservations, changes, and no-shows; facilitating patient-medical staff interaction and feedback through interaction support systems; and managing admission and discharge procedures. Conclusion: The results of this study provide valuable insights and significant implications about the application of AI-based systems or technologies for various innovation opportunities in healthcare organizations. As digital transformation accelerates across all industries, these findings provide valuable information to managers of hospitals that are interested in AI adoption, as well as for policymakers involved in the formulation of medical regulations and laws.

• 경영정보학연구
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• 제21권3호
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• pp.111-129
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• 2019

최근 인공지능(AI) 기술의 신장을 바탕으로 스마트폰, 스마트 스피커, 챗봇 등과 같은 AI 기반 제품(AI-Enabled Products)의 출시가 점차 증가하고 있다. 이에 따라 AI 기반 제품이 지닌 편익을 중심으로 소비자의 수용의도를 밝히고자 하는 많은 연구가 진행되고 있지만, AI 기반 제품이 지닌 특징을 고려하여 속성을 분류하여 각 속성에 대한 소비자의 지각된 효용 가치에 대해서는 연구가 이루어지지 않았다. 따라서 본 연구는 DeLone과 McLean의 IS Success Model을 바탕으로 AI 제품 속성을 AI 속성과 Non-AI 속성으로 구분하고, 컨조인트 분석을 통해 각 속성이 지닌 효용 가치를 기반으로 제품 개발의 방향성을 제안하고자 한다. 또한, AI 제품의 수용 시점에 따른 AI 제품 속성의 상대적 중요도에 차이가 나타나는지 살펴보고자 한다. 더 나아가 컨조인트 분석을 통해 도출된 각 응답자의 효용 가치를 기반으로 군집 분석을 통해 시장을 세분화하고, 각 세분시장을 구성하고 있는 소비자들의 특징과 니즈를 이해하고자 하였다. 본 연구를 통해 AI 기반 제품의 특성과 속성에 대한 개념적으로 구조화된 틀을 제시하는 이론적 시사점과 각 세분시장에 따라 최적화된 AI 제품 개발 방향을 제안한다는 실무적 시사점을 제공할 것으로 기대한다.