• Korean Journal of Veterinary Service
• /
• v.41 no.3
• /
• pp.185-190
• /
• 2018

This survey was carried out to investigate the seroprevalence of Neospora caninum in Korean indigenous cattle that was raised in the southern area of Gyenongbuk and Ulleung-gun. A total of 3,162 cattle from 984 farms were tested for the presence of antibodies against N. caninum using a commercial ELISA (IDEXX Switzerland AG, Liebefeld-bern) test kit. The Seropositive ratio of cattle was 1.38% (40/2,901), 0.77% (2/261) in the southern area of Gyeongbuk and Ulleung-gun, respectively. Regional seropositive rates of farms were 5.31% (11/207), 3.45% (4/116), 1.48% (2/135), 2.13% (2/94), 2.78% (3/108), 3.91% (95/128), 4.17% (4/96), 4.35% (3/69), 6.45% (2/31) at Gumi, Yeongcheon, Gyeongsan, Gunwi, Chengdo, Goryeong, Senogju, Chilgor and Ulleung-gun, respectively. A herd of cattle under 4 years old was 1.4% (28 heads), and above the age of 5 years was 1.1% (14 heads). and in seroprevalenec cattles by herd size farms raising under 100 heads were 39 heads.

• Journal of Computing Science and Engineering
• /
• v.4 no.4
• /
• pp.253-275
• /
• 2010

In this article we review the metaphor of service-oriented architecture for enterprise computing. In typical definitions service-oriented architecture appears as a single message and a consistent roadmap for building flexible software system landscapes. But it is not. Different communities have elaborated different SOA (service-oriented architecture) concepts to address different problem areas, i.e., enterprise application integration, business-to-business, business process management, and software productizing. If software architects and software managers are aware of these strands of SOA when talking about SOA in their projects they can avoid misunderstandings and detours better. This article contributes a clarification of the different strands of SOA concepts and technologies and their mutual dependencies and identifies particular SOA concepts as instances of more general software engineering principles.

• Journal of the East Asian Society of Dietary Life
• /
• v.20 no.6
• /
• pp.987-996
• /
• 2010

The purpose of this study was to measure customers' perception of the service quality of Korean restaurants and then compare differences in perceived service quality according to customer nationality. Self-administered questionnaires were completed by 2812 subjects, and data were analyzed by frequency, chi-square, t-test, one-way ANOVA, factor, reliability, cluster, and discriminant analysis. Results of the study were as follows. The factor analysis of perceived service quality produced four factors, employee service (5 variables), menu quality (4 variables), price & value (4 variables), and physical environment (4 variables). Cronbach's alpha values for reliability were over 0.8 for all factors. Further, a significant difference was observed in service quality, which was perceived according to customer nationality. A higher mean value of perceived service quality was held by foreigners when compared to Koreans. Especially, the mean value of perceived service quality was significantly low for all items for Japanese compared to foreigners. Cluster analysis divided subjects into two groups based on attitude toward service quality of Korean restaurants: an unfavorable group and favorable group. These two groups differed from each other in general characteristics as well. Limitations and future research directions are also discussed.

• Journal of the Korean Society for information Management
• /
• v.27 no.4
• /
• pp.89-107
• /
• 2010

Open access journal has been one of the major academic information sources for researcherscharacterizing itself as free resource. Recently, as competition among academic information service provides becomes intense, open access journal also needs to enhance its service and expand information service function. This study aims to propose service features for next generation service of open access journals by analyzing service features of leading journal database services. As a result, four service features are suggested such as journal article components and multimedia features, expanded searching features, social service features and mobile information service.

• Journal of Korean Society for Quality Management
• /
• v.40 no.4
• /
• pp.531-542
• /
• 2012

Purpose: This study examines the causal relationship among perceived call center service quality, perceived brand personality, and service loyalty. Methods: This study employs call center services in mobile phone, credit card, and internet shopping, to collect data from respondents via on-line survey, and analyzes causal relationship among above-mentioned three constraints. Results: Perceived call center service quality has a positive impact on perceived brand personality and service loyalty. Perceived brand personality has a positive impact on service loyalty. Cognitive loyalty has a positive influence on attitudinal loyalty. Attitudinal loyalty has a positive impact on behavioral loyalty. Perceived brand personality has a mediating effect towards perceived call center service quality and service loyalty. Conclusion: In order to improve service loyalty, it is necessary to understand diverse variables. Call center service companies are required to find the ways to improve their service quality, while positively applying the techniques of differentiating the brand personality used by manufacturing companies.

• International Journal of Advanced Culture Technology
• /
• v.10 no.4
• /
• pp.547-554
• /
• 2022

Due to the expansion of non-face-to-face services, the demand for user identification for mobile devices is increasing. Recently, mobile resident registration cards, mobile driver's licenses, etc. are installed in mobile phones and used for user identification and authentication services. In order to identify a user online, unique identification information of the online user is required. In particular, in order to provide information only to online users, it is necessary to accurately deliver information to a mobile device owned by the user. To make this service possible, it was realized with the advent of mobile electronic notice service. However, the identification of online service users and information on mobile devices owned or subscribed by the relevant users require safe management as personal information, and it is also necessary to increase the convenience of online service users. In this paper, we propose an operating standard for providing a mobile electronic notice service that sends electronic notice using a mobile device owned by the user. The mobile electronic notice service is a service that provides notices expressed in electronic information to the recipient's cell phone, mobile app, e-mail, etc. Therefore, as the use of mobile electronic notification service increases and the provision and use of connecting information to identify users increases, it is necessary to expand the mobile electronic notification service while safely protecting users' personal information.

• Journal of Korean Elementary Science Education
• /
• v.33 no.4
• /
• pp.736-750
• /
• 2014

The purposes of this study were to investigate concepts of Korean and American elementary school pre-service teachers on combustion, and to compare the concepts of Korean pre-service teachers with those of American pre-service teachers. For this study, concept test on combustion was administered to 23 Korean and 18 American elementary school pre-service teachers. The test composed of 6 items: 'Definition of combustion', 'The reason why a candle in a glass bottle is blown out when the bottle was closed', 'The change of gases in the bottle when a candle burns in it', 'The combustion products of a candle', 'The combustion products of steel wool', and 'The combustion products of a substance'. The results showed that the rates of elementary school pre-service teachers who had scientific concepts on combustion were very low in both Korean and American pre-service teachers' groups, although they were a little different from items. However the rates of pre-service teachers who had partial concepts and misconceptions on combustion were high in two groups. The levels of Korean elementary school pre-service teachers' concepts were a little higher than those of American elementary school pre-service teachers' concepts. The contents and activities on combustion which are in Korean and American science textbooks seem to affect building up their concepts on combustion.

• Korean Journal of Veterinary Service
• /
• v.31 no.4
• /
• pp.471-473
• /
• 2008

This is a case report of spinal cord abscess in pork carcasses. We have detected 7 cases with spinal cord abscesses in abattoir from January to October 2008. It may occur from either direct extension or hematogenos infection. Four cases were presumed by hematogenous infection because of no external wound, and 3 may be caused by direct extension. The infection is a result of external wound in 3 pigs and is a result of hematogenous spread in 4 pigs. The incidence rate of spinal cord abscess in sows is higher than that in pigs.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.5 no.4
• /
• pp.231-247
• /
• 2009

With the growth of e-commerce banks make the best use of internet banking which can provide all sorts of financial services in cyber space and satisfy customers beyond traditional banking services which are cash reserve and loan based on retail. For survival of internet banking high quality of service should be provided to customers. For this, the attributes of service quality in internet banking should be identified first. The studies on scale of service quality in internet banking have been divided into two ways. While traditional way has focused on SERVQUAL, several researchers have developed scale of e-service quality. However, the dimension of e-service quality is applied from the traditional dimension of service quality. In this paper five dimensions of tangibles, reliability, responsiveness, assurance, and empathy based on SERVQUAL are used as scale of service quality in internet banking through reviewing previous studies. In addition, because service value is correlated to service quality, the dimensions of service quality can affect e-service value. The positive relationship among e-service value, customer satisfaction, and customer loyalty in online or offline service has been identified by previous studies. The purpose of this study is to identify the relationship among service quality, e-service value, customer satisfaction, and customer loyalty in internet banking. SPSS 12.0 is used to test validity and reliability of questionnaire items and correlation of variables and AMOS 4.0 is used to test the hypotheses. The results of this study show that the responsiveness, assurance, and empathy factors of service quality have a positive effect on service value and that the tangible and assurance factors have a positive effect on customer satisfaction. It also shows that e-service value affects positively customer satisfaction and loyalty. Customer satisfaction affects positively customer loyalty. Therefore, to enhance customer satisfaction and loyalty, service quality and value of internet banking should be improved through reinforcing customers' trust in internet service quality.

• Journal of Korean Society for Quality Management
• /
• v.44 no.2
• /
• pp.265-276
• /
• 2016

Purpose: This paper reviews the papers on service quality issues which are published in the Journal of the Korean Society for Quality Management (KSQM) since 1965. The literature review is purposed to survey a variety of service quality issues for several categories in terms of industry as well as research model. Methods: By use of the double diamond design process model 71 papers are analyzed 4 stages which are discover, define, develop and deliver. And all of service quality issues are classified into 4 categories: service factory, mass service, service shop and professional service by the service process matrix typology. Results: According to this review, there are several features of research trends. There are 'from physical service to information-intensive service pattern' and 'from private sector to public sector pattern'. And the Kano model has been a steady-selling model to measure the service quality as like a SERVQUAL. Another meaningful issue was a convergency of the research method and tools such as BSC, CRM, AHP, DEA, Information System, Systgem Dynamics and 6 Sigma. Conclusion: The review paper is expected to provide future direction to improve service quality theories and applications. There are three future research topics: Application area, measurement model and research purpose.