• Journal of Distribution Science
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• v.6 no.2
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• pp.21-39
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• 2008

This paper is a case study on determinants of e-SCM performances. It suggested effective factors related with e-SCM performances for common feature, and point of difference between case firms. So the paper investigated former literature. Then it derived determinants on e-SCM performances. The authors found that establishment of e-SCM project team, mind change of top management, sharing of information, establishment of exact demand and supply plan, the best use of information technology, scale of organization, and collaboration of between firms are key success factors of e-SCM. Case company were three companies. The paper chose SONY, and Samsung Electronics among electronic companies, and HAITAI among confectionary companies. It analyze three companies about common feature, and point of difference, regarding seven effective factors as mentioned above.