• Title/Summary/Keyword: 항공물류

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The Influence of Social Commerce's O2O Service Characteristics on Consumers' Social Psychological Perception (소셜커머스의 O2O 서비스 특성이 소비자의 사회심리적 인식에 미치는 영향)

  • Lee, Jae-Kyu;Jeong, Seong-Min
    • Management & Information Systems Review
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    • v.38 no.2
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    • pp.29-46
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    • 2019
  • O2O services, a form of mobile commerce, are increasing due to the widespread use of smartphones and the rational consumption trend of young consumers. In addition, the introduction of Social Commerce's O2O service has transformed customer experience into innovation. Therefore, the purpose of this study is to investigate the effect of O2O service characteristics and social commerce provider characteristics on the social commerce 's O2O service as a social psychological image that consumers have at the point of purchase and use time, as a smart shopper feeling and a cheapness shopper feeling. And the relationship between consumer satisfaction and intention to use through Structure Equation Modeling, and to suggest the implications for O2O service management that can provide greater satisfaction to consumers by identifying the process of creating satisfaction of O2O service. The results of the study show that price discounts and scarcity of social commerce's O2O service characteristics have shown that it increases smart shopper feeling. Also, it was confirmed that brand awareness and ease of purchase, which are characteristics of social commerce, confirms the increase of cheapness shopper feeling. We also confirmed the effect of smart shopper feeling and cheapness shopper feeling on satisfaction. This satisfaction has a positive effect on the intention to use. The result of this study is that it is necessary to reduce the cheapness shopper feeling of consumers and to emphasize the price discount and scarcity so that the smart shopper feeling occurs in order to satisfy the consumers who purchase O2O service products.

An Evaluation of Service Quality Priorities between Air Cargo Service Providers and Customers (항공화물운송서비스 품질에 대한 서비스 이용자와 제공자간의 중요도 인식 차이에 관한 연구)

  • Jun, Il-Soo;Hong, Seok-Jin
    • Journal of Korean Society of Transportation
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    • v.22 no.5
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    • pp.35-45
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    • 2004
  • This paper analyzes the differences in the service quality priorities of air cargo service providers and customers. After having identified what constitutes the decisive factors with regards to air cargo service quslity, research was carried out to evaluate the differences in the service quality priorities of air cargo service providers and customers. Moreover, this paper analyzes these differences by separating air cargo service providers into Korean and international air cargo service providers. In order to attain the objectives of this research, the air cargo service sectors were divided into three general categories: supply capability(H/W), service accountability, and competitiveness of service fees and management capability(S/W). The researchers then placed 6 different criteria into each service category, for a total of 18. The evaluation of the service quality priorities of air cargo service providers and customers revealed very little difference between these two groups. With regards to the service criteria found in each service category, our research found marked differences between the service quality priorities of providers and customers in only three of the 18 criteria. However, we found marked differences in service quality priorities in 7 of the 18 criteria when the air cargo service providers were divided into Korean and international air cargo providers. While domestic air cargo service providers evaluated management's capability to handle cargo accidents and incidents as the most important priority, international air cargo service providers placed the highest priority on the cargo rate system. The results of this research imply that in order to properly evaluate the differences between the service quality priorities of air cargo service providers and customers, the air cargo service providers itself should be separated between the Korean air cargo service providers and the foreign providers because of their respective inherent perception on service quality.

A Study on Interface Standard for Agencies of Air Logistics (항공물류 이해관계자들의 표준 인터페이스 방안 연구)

  • Lee, Tae-Yun;Lee, Doo-Yong;Piao, Xue-Hua;Dan, Da;Gwon, Dae-Woo;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.12 no.1
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    • pp.105-111
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    • 2010
  • The air logistics process is complex and need many informations because various agencies participate in the logistics service and there are many stakeholders in air logistics. But it is hard to improve the infra of facilities because of an enormous expense, so it needs to simplify air logistics process for growing air freight. When documents are sent, it needs to change the form of documents in spite of same document due to different form by agencies. Also documents are changed even though different documents have same informations. Consequently, errors are increased because the names of the same data are different from each other and stakeholders reproduce the documents. In order to mitigate these problems, we selected documents and analyzed data of documents for the interface optimization in general air logistics process. Next, we unified the names of data and defined contents of data. Also we set the type of the defined data on DB type, and gave the code to the defined data. It made easy to exchange informations among the stakeholders to match documents corresponding with the defined data.

An Empirical Study on the Forwarder's Satisfaction to Service Quality (해공복합운송 서비스품질이 포워더의 만족에 미치는 영향)

  • Choi, Dong-Oh
    • Journal of Korea Port Economic Association
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    • v.28 no.2
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    • pp.195-211
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    • 2012
  • As the globalisation of corporate's managemental environment, all parts of logistics such as procurement, production and sales are globalized. The ways of transportation in Korea and Japan, where are difficult to use land-transportation, are sea-transportation and air-transportation. Sea & air is a way of the international transportation which is combined by Sea and Air to reduce the transportation fee and shorten the delivery time. The main body of multimodal transportation service is the corporate, actual carrier who undertakes the actual transport. It is essential to establish service quality to maintain their going concern. In other words, the actual carrier has to emphasize the importance of service quality to forwarder tan any other business conditions. In this study, we examine the determinants of service quality for actual carrier in multimodal transportation. Through the multi-regression analysis based on SERVPERF by Cronin and Taylor (1992), we analyze the service quality dimensions of actual carrier. Also we examine the relations between the determinants and customer's satisfaction. Using statistical hypothesis testing, the determinants of service quality are reliability, responsiveness, assurance, tangibles, and we could look into the factors which the actual carrier should control with priority.

A Study on Development of u-4PL Based Air Cargo Logistics System (항공물류에 적용한 u-4PL 시스템 개발 연구)

  • Li, Guang-Zhu;Na, Hyeong-Seok;Lee, Doo-Yong;Li, Zhong-Shi;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.10 no.4
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    • pp.181-187
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    • 2008
  • The market of air cargo in Korea grows very quickly and diversifies. It is an essential factor in the process of development of Northeast-Asia as a hub for Air Cargo logistics. But the process of air cargo in Korea is complex as compared with other north-east asia nations and it has many problems and causes inconvenience to owners of freight. We emphasize that 4PL(Fourth party Logistics) is the excellent solution from among many alternatives. The wave of 4PL added to strategic consulting based on new IT techniques, for example RFID, with logistics outsourcing through existing 3PL service is a great issue. It is also worthy of notice that EPCglobal network strengthen the role of 4PL. In conclusion, the 4PL system based on EPCglobal network will result in a good success, so it will raise a prestige of air cargo in Korea to a higher position. This study deals with the new logistics system, air cargo logistics system based on u-4PL system, RFID and EPCglobal network, that will bring many advantages. At the end, we verify the u-4PL air cargo logistics system by simulation tool.

A Study on Interface Standard for Agencies of Air Logistics(2) (항공물류 이해관계자들의 표준 인터페이스 방안 연구(2))

  • Lee, Doo-Yong;Lee, Tae-Yun;Song, Young-Keun;Gwon, Dae-Woo;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.12 no.2
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    • pp.153-159
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    • 2010
  • The air logistics process is complex and needs many informations because various agencies participate in the logistics service and many stakeholders in air logistics. But it is hard to improve the infra of facilities because of an enormous expense, so air logistics process has to simplify for growing air freight. Nevertheless some documents are same, they should be changed due to different format. Also documents have to change even though different documents have same informations. Consequently, errors are increased because the names of the same data are different from each other and stakeholders have to reproduce the documents. In order to mitigate these problems, we selected documents and analyzed document data for the interface optimization in general air logistics process. Next, we unified the data names and defined contents of data. Also we set the type of the defined data on DB type, and gave the code to the defined data. It made easy to exchange informations among the stakeholders to match documents corresponding with the defined data. Finally, the simulation of air logistics processes was performed the quantitative analysis of the data that occur in the air logistics. In conclusion, we expect to reduce the inefficiency such as reproduction of data and the errors by improving the interface of information.

Development of Unmanned Aircraft in the Fourth Industrial Revolution (4차 산업혁명시대 우리나라 드론의 발전 방향)

  • Lee, Young Uk
    • Convergence Security Journal
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    • v.18 no.5_2
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    • pp.3-10
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    • 2018
  • The drone is an unmanned aircraft that can be steered and controlled using radio waves on the ground, and the pilot moves unmanned without boarding. The history of the unmanned airplane began with military use, and the first unmanned aerial flight was the first successful flight of the 'Sperry Aerial Torpedo' drones built in the United States in 1917 with a bomb. With the development of unmanned aerial technology, the use of military drones has expanded to a wider field. Recently, the use of drones has been utilized in various fields such as agriculture, industry, logistics, broadcasting, and safety, and the scale of the market is also expanding. Although the drones are becoming indispensable to penetrate our lives, they can be used for bad purposes depending on the intended use of the user, but the risk factors are overlooked. Therefore, technical defects related to drones and accidents caused by operator's mistakes can not be completely prevented. However, privacy infringement, security leakage, and terrorism, which may be caused by illegal use of drones, It will not be inhibited and will accelerate.

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Flight Path Measurement of Drones Using Microphone Array and Performance Improvement Method Using Unscented Kalman Filter (마이크로폰 어레이를 이용한 드론의 비행경로 측정과 무향칼만필터를 이용한 성능 개선법에 대한 연구)

  • Lee, Jiwon;Go, Yeong-Ju;Kim, Seungkeum;Choi, Jong-Soo
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.46 no.12
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    • pp.975-985
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    • 2018
  • The drones have been developed for military purposes and are now used in many fields such as logistics, communications, agriculture, disaster, defense and media. As the range of use of drones increases, cases of abuse of drones are increasing. It is necessary to develop anti-drone technology to detect the position of unwanted drones using the physical phenomena that occur when the drones fly. In this paper, we estimate the DOA(direction of arrival) of the drone by using the acoustic signal generated when the drone is flying. In addition, the dynamics model of the drones was applied to the unscented kalman filter to improve the microphone array detection performance and reduce the error of the position estimation. Through simulation, the drone detection performance was predicted and verified through experiments.

A Study on how to use drones According to Domestic Coastal Safety System limitations (국내 연안 안전 체계 한계에 따른 드론의 활용방안)

  • Kim, Seung-Han;Kim, Hyo-Joong;Kim, Hyo-Kwan;Cho, So-Hyun
    • Journal of Convergence for Information Technology
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    • v.11 no.1
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    • pp.118-127
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    • 2021
  • In spite of various safety measures, coastal safety accidents continue to occur, so this study focused on using drones as countermeasures. Municipalities that already have coasts have begun operating unmanned multicopters for coastal safety management. In particular, by connecting an unmanned multi-copter to the currently applied smart city safety net system, it is possible to transmit real-time images of the scene in case of emergency in the coastal area to the local government safety information center. It is also expected to contribute significantly to strengthening safety management in coastal waters through a more rapid response to safety accidents. Therefore, in this paper, we propose the use of drones as an alternative to the limitations of the domestic coastal safety system by investigating the state of coastal safety accidents and analyzing the state of domestic coastal safety systems. In addition, it is expected to be a key breakthrough in the coastal area safety system by proposing a model linking the Korean K-Drone system.

A Study on Design Requirements for Smart Parking Services Considering User'S Stated Preferences (사용자 잠재선호특성을 고려한 스마트 주차서비스 설계요건 연구)

  • Jang, Jeong-Ah;Lee, Hyun-Mi;Lee, Won-Woo;Kim, Hyeon-Mi;Kim, Tae-Hyung
    • The Journal of the Korea institute of electronic communication sciences
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    • v.16 no.6
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    • pp.1279-1286
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    • 2021
  • This study suggests the user's needs for a smart parking service that enables parking lot search and advance reservation service, and is a study on the user's preference selection model related to fees (reservation fee, penalty fee), etc. Two types of user preference models in the form of logit models were constructed by composing a response questionnaire for smart parking service. The first is a model for selecting a smart parking lot, which suggests a situation in which the probability of selection is higher than that of a general parking lot in the relationship between usage fee and cost. The second is a parking ticket reservation discount selection model, and the smart parking service selection probability was analyzed through the relationship model between the reservation amount and the penalty. It can be used as a design requirement that enables sophisticated and various types of smart parking service considering users' preferences.