• Journal of Korean Library and Information Science Society
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• v.38 no.3
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• pp.405-423
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• 2007

This study investigated the situation of the Korea University and College libraries under the Japanese Occupation of Korea. Keijo Imperial University Library and Bosung College Library were subsidiary agencies and the other libraries were a section or a department. Keijo Commercial High College Library, Bosung College Library and Soongsil College Library had separate building, and the other college libraries shared a building with other sections or departments in the college. Keijo Imperial University Library had the largest staff and the other libraries had between one and four staff members.

• Journal of Korean Library and Information Science Society
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• v.38 no.2
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• pp.125-146
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• 2007

In the previous surveys conducted on the users of digital multimedia centers at major public libraries, their facilities, contents, staffs and operating system have been found to be the most significant factors for determining the user's satisfaction. The purpose of this study is to seek practical ways of improving digital information services at public libraries by surveying Hanbat Library Users' satisfaction on these four factors. The statistical analysis of the surveyed data has shown that the general satisfaction with the digital service was relatively good: 4.68 out of the maximum scale of 7, that their satisfaction with the facilities were increased but those with staffs and operating system were decreased, and that 69.7% of the users were not willing to learn how to use contents mainly because they do not trust the staffs' ability to teach. Therefore, it was confirmed that the continuous reeducation of staffs and the expansive recruiting of professionals are essential for improving digital information services.

• Proceedings of the Korean Society for Information Management Conference
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• 2018.08a
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• pp.91-96
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• 2018

교육의 국제화로 인해 국내 대학에 재학 중인 유학생의 수가 매년 증가하고 있다. 그러나 유학생들이 학습 자원을 얻기 위한 가장 큰 정보원인 대학도서관은 유학생들을 위한 다국어 지원 서비스를 충분히 제공하고 있지 않은 상황이다. 따라서 본 연구에서는 대학도서관에서 제공하는 서비스 중 다국어 지원이 가능한 서비스 요인들을 선정하고 해당 요인들이 유학생들의 대학도서관 이용 만족도에 미치는 영향을 파악하고자 하였다. 이를 위해 먼저 선행연구를 바탕으로 사서/직원의 서비스(응답능력, 태도), 도서관 시설 이용(시설 안내, 장비 사용), 자료 접근 및 이용(홈페이지, 서가 배치), 이용자 서비스(이용자교육, 기타서비스)를 요인을 도출하였고 회귀분석을 실시하였다. 연구 결과에 따르면 도서관 시설 이용이 대학도서관 이용 만족도에 가장 큰 영향을 미치고 있었으며 사서/직원의 서비스와 이용자 서비스 또한 영향을 미치는 것으로 나타났다.

• Journal of Korean Library and Information Science Society
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• v.30 no.1
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• pp.61-92
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• 1999

This study is to set up a formula of the staff size for university libraries in Korea. The methodology of this study applied the multiple regression analysis and the component ratio of professional staff versus nonprofessional staff. The results of this study are swrunarized as follows: (1) Number of librarians = 3.016 + 0.0l6xholdings(unit : 1000 vols) - 0.008volumesadded(unit : 100 vols) + 0.031 x graduate enrollments(unit : 10 persons) + 0.069 x undergraduate enrollments(unit : 100 persons) + 0.043 x library materials expenditure(unite: 10 million won). (2) Number of library staff = 4.638 + 0.024 x holdings(unit : 1000 vols) - 0.012 x volumes added(unit: 100 vols) + 0.017 x graduate enrollments(unit : 10 persons) + 0.106 x undergraduate enrollments(unit : 100 persons)+0.066xlibrary materials expenditure(unit : 10 million won).

• Journal of the Korean Society for Library and Information Science
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• v.42 no.3
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• pp.281-299
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• 2008

The research purpose for this paper is adopt the European Customer Satisfaction Index(ECSI) on a survey performed on library users to measure users' satisfaction and loyalty factors. A questionnaire is designed to integrate measurement into the library's management system for visual analysis of what users expect from library. Results from the survey show that users expect more improvement in the library environment and collection of printed publications section. Conclusion from the survey. we were able to make the following suggestions to satisfy user expectations: (1) improve library environment (2) increase collections of printed publications and periodical to meet readers' demands (3) offer more fiendly and helpful user service.

• Journal of Korean Library and Information Science Society
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• v.42 no.2
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• pp.5-28
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• 2011

The ultimate mission of the university library is to provide the various information services in support of the teaching, research, and public service missions of the university. The achievement of the mission requires the optimal development and timely revision of university library standard that can be used as an operating guidelines and assessment tools. On the basis of this justification, this study has compared the trend and feature of library standards in major countries(USA, Canada, UK, Japan, Taiwan), analysed the problems and limitations of legal and recommended standards in Korea, and suggested the revised plan of Korean university library standard focusing on collections, staffs, and facilities.

• Journal of the Korean Society for information Management
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• v.28 no.1
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• pp.285-308
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• 2011

This study examines user satisfaction in public libraries nationwide. It analyzes service quality factors that affect user satisfaction of public library patrons and identify sub-factors of service quality that affect the overall user satisfaction. User satisfaction factors were developed to measure library satisfaction in all aspects of the library service. Six variables were identified, including volume of books, staff, programs, facilities, online services, and information availability. According to survey findings, general library satisfaction was strongly correlated with information availability, facilities, and staff. Relatively lower levels of satisfaction were identified in the areas of online services and programs. All six service quality factors were statistically significantly associated with user satisfaction, where information availability, facilities, and volume of books showed stronger associations than the other three factors.

• Journal of Information Management
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• v.43 no.1
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• pp.1-22
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• 2012

The standard of library is to provide the mission and goals, user services, and operations management of the library. Also, it is can be used as a tool that evaluate a various services and programs of the library. However, library standard of domestic does not reflect a realistic situation of special libraries, therefore it should be revised immediately. In this study, I analyzed the international trend of special library standards in major countries, and compared the legal and recommended standards, and evaluation indicators in Korea. As a result, revised directions of new standard have been proposed. Proposed directions will contribute in revising the special library standard of Korea.

• KLA journal
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• v.45 no.1 s.344
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• pp.54-56
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• 2004

키케로는 ‘역사는 지나간 시간을 입증하는 목격자다. 즉 역사를 통해 현실을 밝아지고 추억은 생명력을 얻고 일상사의 지침을 제공받으며 태고의 소식들을 전해 받는다’고 했다. 또한 ‘역사는 현재와의 끝임 없는 대화’라고 한 역사가도 있고, ‘역사는 끊임없는 도전과 응전’의 과정이라고 말한 역사가도 있다. 그리고 크로체는 ‘모든 역사는 현대사일 뿐’이라고 했다. 어찌되었든 역사를 모르는 사람이나 민족은 오늘이라고 하는 현실이나 미래를 열어 가는데 있어 바른 방향이나 방법을 제대로 찾기 어렵다는 생각하는 것이 보편적이다. 특히 우리나라에서는 뿌리가 얼마나 중요한가. 자기의 역사를 제대로 아는 것, 그것이 오늘날을 잘 살아가기 위한 첫 번째 조건일 지도 모르겠다. 우리도서관계는 어떨까? 요즘과 같이 세대간의 단절이 점점 심화되는 상황에서 한 도서관 내에서도 직원들 간에 세대 차이를 느끼지 않을 수 없을 것이고, 그러한 세대 차이는 결국 도서관 운영의 합리성이나 직원들간 연대를 저해하는 요소가 될 수 있다. 따라서 세대간 대화의 촉진은 이제 조직의 구성과 운용에 중요한 과제가 되고 있다. 그래서 우리 ‘도서관문화’는 이번 월간으로 전환하는 시점에 지난 한 세대 전 우리 도서관계는 어떠했는지를 되짚어보는 지면을 마련했다. 30년 전후의 도서관 사정을 되짚어보는 것은 그 때의 사정과 정신을 오늘에 되살려, 오늘을 살아가는 우리에게 삶의 지침이 되기를 바라며, 나아가 새로운 미래를 열어 가는데 필요한 정신적 근거를 찾아보고자 한다.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.3
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• pp.133-161
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• 2017

As a foundational research for formulating a comprehensive operation plan for Ulsan Library, this study has been undertaken to develop directions for the future library services by performing surveys on the users and library staffs. Consequently, first, the users have demonstrated such a high demand for collaborative services, such as make possible variable library services using a single membership ID across the nation. Second, there is a significant difference in the awareness among the two groups in regards to the awareness of promotional methods for the facilitation of the use of public library in Ulsan. That is, while the staffs highly preferred the use of media such as newspaper, magazines, and radios, users demonstrated the converse and, instead, preferred field trip programs. Third, there seemed to be a certain level of agreement by and among the users and staffs in respect of the library's roles such as that of providing diverse education and programs on reading activities, and that of enabling diverse cultural activities such as arts and culture.