• Proceedings of the Korean Information Science Society Conference
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• 2003.04c
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• pp.40-42
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• 2003

최근 국내 기업들은 소프트웨어 프로세스 심사를 통하여 기업의 프로세스 성숙도 향상과 개발되는 제품의 품질을 향상시키고자 하는 관점에서 CMM과 SPICE와 같은 프로세스 모텔을 적용하고 있다. 이 모델들은 소프트웨어 프로세스가 일정 수준의 성숙도를 지나면 측정을 활용하여 성숙도를 높일 수 있도록 모델을 제시하고 있으며, 이는 소프트웨어 개발의 지표들을 정량적인 수치로 객관화하여 관리하도록 권고하고 있다. 본 논문에서는 Embedded 소프트웨어를 개발하는 기업에서 측정을 통하여 지표들을 정량적으로 관리하고 각 지표들 간의 상관 관계를 분석하여 메트릭스와 시장 점유율간의 의존도 분석 사례를 제시한다.

• Journal of Internet Computing and Services
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• v.24 no.6
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• pp.155-160
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• 2023

In principle, data from all databases and systems managed by the Ministry of Defense or public institutions must be guaranteed to have a certain level of quality or higher, but since most information systems are built and operated, data quality management for all systems is realistically limited. Most defense data is not disclosed due to the nature of the work, and many systems are strategically developed or integrated and managed by the military depending on the need and importance of the work. In addition, many types of data that require data quality management are being accumulated and generated, such as sensor data generated from weapon systems, unstructured data, and artificial intelligence learning data. However, there is no data quality management guide for defense data and a guide for selecting quality control targets, and the selection criteria are ambiguous to select databases and systems for quality control of defense data according to the standards of the public data quality management manual. Depends on the person in charge. Therefore, this paper proposes criteria for selecting a target system for quality control of defense data, and describes the relationship between the proposed selection criteria and the selection criteria in the existing manual.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.2
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• pp.245-252
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• 2011

VoIP transmits voices over IP-based networks and it is the abbreviation of Voice over Internet Protocol. Recently, VoIP provides various services in addition to voices. Since VoIP services' provision is extending, VoIP service quality management is becoming an important issue. Therefore, in this paper, we study VoIP service quality management. We examine VoIP technology, service types, and network architecture. Then, we investigate key quality indicators(KQIs)/key performance indicators(KPIs) in terms of customers, not network service providers. Toward this, we also study the concept of general service quality management as well as the concept of telecommunication related service quality management. Moreover, we apply $\bar{x}$ and R charts to show how to use statistical quality control techniques in real telecommunication companies with one KQI.

• Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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• v.9 no.11
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• pp.1015-1026
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• 2019

The purpose of this study is to develop evaluation indexes for improving the quality of long-term care institutions (facility salary) evaluation in the sense that the applicability and effectiveness of previous studies related to the development of evaluation indexes for long-term care facilities for elderly are insufficient. There was this. To this end, an analytical review of the 2018 long-term care institution (accommodation benefit) evaluation index, an analysis of Japan's elderly long-term care home evaluation index, and the elderly long-term care facility workers in Korea and the special care home for the elderly in Japan FGI on evaluation indicators and evaluation system was conducted. Based on the results of the research, evaluation indicators were developed in terms of supporting users to receive high quality services. The characteristics of the elderly, that is, the characteristics of elderly diseases that are difficult to maintain and improve, the direction and transparency of institutional operation, and the need for terminal care were reflected. Forty-three evaluation indicators were presented, covering institutional operations, environment and safety, beneficiary rights protection, payroll process, and payroll results. In addition, we proposed a four-step multi-level evaluation system that can improve the efficiency of the evaluation process by improving the redundant and unnecessary evaluation process.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.4
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• pp.251-266
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• 2013

By the progress of informatization, the data which is involved in the administration and public organizations are increased the requestion of the utilization. Nevertheless most of the agencies could not actively participate in sharing and opening the data to the public because of data quality problems. The purpose of this study is to verify the relationship for data quality, managerial and organizational factors which is to derive at the level of the organization's data quality management success factors suggested in previous studies, and the acceptance of the organization's quality management. The result identify that organizational factors, organization's data quality management encouragement and support, give effect data quality through the acceptance of data quality management. However, managerial factors was no effect the data quality management acceptance. This study than managerial approach when considering the quality control for the public organizations, in the early days of the current situation of a company-wide consensus was required, as well as directly to the level of quality factors affecting the quality of acceptance is presented to derive but has significance.

• Journal of the Korean Society for information Management
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• v.17 no.4
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• pp.83-97
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• 2000

Bascd on thc ~esuhs of previous cvalnation cfforts, a database qualily evaluation model. applicable to text databases, is developed. Focusing on dalahase contents. 5 evaluation criteria consisting of 16 clanmts a e delined. For each clcmcnt, data collcctioll method along u,ilh measuing process is eslablished. h d an evalualion scales ale also provided. The concludn~g section suggests several areas for impleinenlalion and h u e development.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• 2006.11a
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• pp.492-495
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• 2006

The performance measurement has been taken with the transformation concept of production, which is considered to be a major cause of existing problems. In order to improving productivity, it is argued that the performance measurement based on Lean Construction is necessary. This study suggests new performance measurement indicators based on work flow ; Reliability, Effectiveness, Efficiency.

• Informatization Policy
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• v.24 no.1
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• pp.30-47
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• 2017

The Korean government developed an organizational maturity model for public data quality management based on international standards to evaluate the data quality management level of public organizations, However, as the model has too many indicators to apply on the site, a new model with reduced number of indicators is proposed in this paper. First, the number of processes is reduced by integrating and modifying the processes of the previous model. Second, a new maturity evaluation method is proposed based on capability levels focused on the activity, not on the process. Third, the maturity level of public data quality management is represented by five discrete levels or real values of 1 through 5. Finally, characteristics of the proposed model are compared with those of the previous model.

• Annual Conference on Human and Language Technology
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• 2018.10a
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• pp.619-622
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• 2018

최근 데이터의 형태는 점점 다양화되고 증가하고 있기 때문에 데이터의 체계적 분류 및 관리의 필요성이 증대되고 있다. 이러한 목적을 위하여 데이터에 대한 품질 평가는 중요한 요소가 된다. 최근 데이터는 기존의 정형화된 데이터보다 비정형 데이터가 대부분을 차지하고 있다. 그러나 기존의 데이터 품질 평가는 정형 데이터에 편중되어 왔다. 따라서 다양한 형태와 의미를 가지고 있는 비정형 데이터는 기존의 평가 기술로는 품질을 측정하기 어렵다. 이와 같은 문제로 본 논문은 텍스트기반의 비정형 데이터에 적용 가능한 영역별 평가 지표를 구축하고, 신문기사와 커뮤니티(질의응답)데이터를 사용하여 각 요소별 품질을 측정하여 그 결과에 대해서 고찰하였다.

• Annual Conference of KIPS
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• 2000.10a
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• pp.555-558
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• 2000

소프트웨어 프로세스 능력 수준에 영향을 미치는 요인을 찾아내어, 강점은 격려하고 약점을 개선하는 프로세스 개선활동은 기업의 경쟁력 향상을 위하여 매우 중요한 일이다. 본 연구에서는 이러한 요인을 찾아내기 위하여 SPICE(ISO/IEC 15504) 프로젝트에서 국제적으로 실시된 소프트웨어 심사 결과를 이용하였다. 분석 요인으로 IT부서 사원수, ISO 9001 인증여부, 안정성, 경제적 손실도, 보안성, 환경 영향도를 사용하였으며, 본 자료가 범주형이므로 분석 방법으로 통계적인 방법론인 "수량화방법 II"를 이용하였다. 수량화방법 II에서는 요인의 중요도를 나타내는 지표로 범위와 편상관을 사용한다. "범위"를 지표로 할 경우, 보안성이 능력수준과 가장 높은 관련이 있는 것으로 나타났으며, "편상관"을 지표로 할 경우, ISO 9001 인증이 가장 관련이 높은 것으로 나타났다. 이는 보안성이 높게 요구되는 회사의 경우, 품질시스템이 잘 갖춰져 있고, ISO 9001 인증을 받는 둥의 품질관리를 하여 프로세스 능력수준 또한 높게 나왔다고 추론할 수 있다.