• Journal of the Korea Convergence Society
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• v.10 no.11
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• pp.149-159
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• 2019

Six sigma is an innovative management movement which provides improved business process by adapting the paradigm and the trend of market and customers. Suitable selection of six sigma project could highly reduce the costs, improve the quality, and enhance the customer satisfaction. There are existing studies on the selection of Six Sigma projects, but few studies have been conducted to select the correct project under an incomplete information environment. The purpose of this study is to propose the application of integrated MCDM techniques for correct project selection under incomplete information. The project selection process of six sigma involves four steps as follows: 1) determination of project selection criteria 2) calculation of relative importance of team member's competencies 3) assessment with project preference scale 4) finalization of ranking the projects. This study proposes the combination methods by applying group fuzzy Analytical Hierarchy Process (AHP), an easy defuzzified number of Trapezoidal Fuzzy Number (TrFN) and Grey Relational Analysis (GRA). Both of the weight of project selection criteria and the relative importance of team member's competencies can be evaluated by group fuzzy AHP. Project preferences are assessed by easy defuzzified scale of TrFN in case of incomplete information.)

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.5
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• pp.158-167
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• 2008

In recent years, various information technologies including ubiquitous computing technology have been developed and deployed. The more ubiquitous services based on ubiquitous technology have widely been spread, the more evaluation methods of those services are required. In this study, we suggest a framework for evaluating ubiquitous services by identifying evaluation factors and their relative importances. Combining review of related works and experts' opinions on the evaluation, we calculate the factors affecting ubiquitous service evaluation and relative importances among those factors using fuzzy Analytical Hierarchy Process (AHP). We conduct a case study to illustrate the applicability and feasibility of the suggested framework.

• Spatial Information Research
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• v.7 no.2
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• pp.223-236
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• 1999

Recently, the need of wast incineratory has been recognized. However, the waste incinerator is considered the typical example of NYMB syndrome as a locally unwanted facilities. Therefore, the site selection of waste incineratory should be determined very carefully with consideration of various location factors. The purpose of this study is to provide a new decision-making process model for site selection that provides a rational and a systematic way. The fuzzy set theory and AHP theory, which have merits to overcome uncertainly and complexity of spatial data, are applied to select candidate sites for the waste incineratory. The method is able to produce a more flexible and objective solution for selecting suitability sites in comparison to rigid boolean logic. The result of this study shows that geographic information systems have clear implication for informing the spatial decision making process.

• The Journal of Information Systems
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• v.19 no.3
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• pp.59-73
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• 2010

Along with advance of information technology, value of information is growing much more than ever. And nearly all organizations pay great attentions to information security to protect their own important informations against every kind of hazardous accidents. Therefore, organizations want to select best information security system among many possible alternatives. For this purpose, several fuzzy AHP decision making approaches can be utilized. In this study, we consider a number of qualitative and quantitative factors to evaluate security systems and then apply three fuzzy AHP approaches for simple case to compare the results from three approaches. We find that final decision depends on both fuzzy AHP methods and degree of fuzziness.

• Journal of Advanced Navigation Technology
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• v.15 no.6
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• pp.1098-1103
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• 2011

In spite of many advantages of cloud computing, security concerns are a barrier in users' adopting the cloud service. In this paper, we evaluate relative priorities between security attributes of ISO 7498-2 standards affecting overall security quality in cloud computing. For an objective evaluation, the fuzzy AHP(Analytic hierarchical process) is applied. The evaluation results represented the relative priority with concrete number can be an effective management method to choose and develop the cloud computing service.

• Journal of Korean Society of Transportation
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• v.20 no.1
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• pp.65-76
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• 2002

This study is realized using fuzzy evaluation and AHP(the analytic hierarchy process) for the optimum search of traffic route and estimated by the quantitative analysis in the vague subjective judgement. It is different from classical route search and noticed thinking method of human. Appraisal element, weight, appraisal value of route is extracted from basic of the opinion gathering fur the driving expert and example of route model was used for the finding of practice utility. Model assessment was performed attribute membership function making of estimate element, estimate value setting, weight define by the AHP, non additive presentation of weight according to $\lambda$-fuzzy measure, Choquet fuzzy integral.

• Journal of Korean Society of Transportation
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• v.29 no.6
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• pp.75-83
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• 2011

This research explores the relative importance of factors and service items that influence the air cargo service quality for provision services by the Skyteam Cargo in the Korean market. In general, the Skyteam Cargo provides a package of services which are different functions and operations of service such item as Equation Heavy (heavy and large express freight), Equation (small express freight), Variation (special freight), and Dimension (general freight). To carry out the research, the expert questionnaire survey, the Analytic Hierarchy Process (AHP) analysis had adopted to evaluate the level of quality for the provision air cargo operation services by the Skyteam Cargo at Incheon International Airport. Based on an expert survey and the AHP, five core service factors, namely, infrastructure as installed facilities, reliability, promptness, efficiency, and safety are defined.

• Journal of the Korea Society of Computer and Information
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• v.14 no.9
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• pp.167-177
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• 2009

As the service quality has been reconsidered in public sector as well as private enterprises, the need for public sectors to adopt principle and practices of private sectors is concerned with customer-focused approach, the different business culture of public service organizations makes it difficult to improve service qualify. Also, Since concept of service contains intangibility, heterogeneity, Simultaneousness and perishability, it makes peoples more difficult to measure service quality. Therefore, this study proposes synthetic Administrative Service duality Index(ASQI) using fuzzy set theory and analytic hierarchy process to evaluate the service qualify in subjective environment. In ASQI model, Fuzzy set theory helps to measure the ambiguity of concepts that are relative to human being's subjective judgement. Also, this study utilizes AHP method to evaluate the preference weights of service quality dimensions (tangibility, reliability, responsiveness, assurance, empathy) for customers.

• Journal of Digital Convergence
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• v.15 no.4
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• pp.461-468
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• 2017

The current available recommendation systems for mobile games have a couple of problems. First, there is no knowing whether they make a pattern recommendation for games that actual users prefer or for games that they are simply interested in. It is also impossible to know the subjective preference of users in a direct manner. An AHP(Analytic Hierarchy Process)-based recommendation system for mobile games was thus developed to reflect the subjective preference of users directly, but it had its own problem since the degree of preference could vary among users in spite of the same scale for their preferable items. In an effort to solve those problems, this study implemented a recommendation system for mobile games by applying triangular fuzzy numbers of the Fuzzy-AHP technique and the independence of evaluation items in the Bayesian Network. The findings show that the proposed recommendation system recorded the highest accuracy of recommendation results and the highest level of user satisfaction.

• Journal of the Korea Safety Management & Science
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• v.6 no.3
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• pp.275-285
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• 2004

This paper aims to construct an effective decision making model on selection of product design in product development using fuzzy AHP technique. It is expected that this paper contributes to enhancement of company's market competitiveness by shortening the lead time to develop a new product and minimize initial investment. The proposed model using fuzzy AHP enables quick decision making by integrating and analyzing all customer requirements related to a product. In addition, it can deal with vagueness and uncertainty of decision making process using fuzzy set theory. Decision making processes for evaluating the best selection of product design are also constructed to describe the exact concept of development. A tennis racket is shown as an example. The proposed model is expected to be applied in various fields of managerial decision making processes as well as of product development process.