• Proceedings of the Korean DIstribution Association Conference
• /
• 2000.05a
• /
• pp.3-19
• /
• 2000

롯데 인터넷백화점 현황 $\square$ NON - STORE RETAILER : 무점포소매업(통판) $\square$ REAL - RETAILER : 점포소매업(물류기능 + HELP DESK + 카드결제가능) $\square$ E - RETAILER : 편리성(INTERNET / 24H) $\textbullet$ FULFULLMENT:수주에서 배달,고객 고충처리까지 $\textbullet$ 물류기능 + HELP DESK + 카드결제가능 $\textbullet$ REAL- RETAILER + E - RETAILER (중략)

• Journal of the Korean Society of Clothing and Textiles
• /
• v.22 no.5
• /
• pp.585-596
• /
• 1998

This report gathers data on current catalogue and online order market in the apparel products in order to: 1) identify the current status and critical issues in this area, and 2) identify the differences between the department store markets and the domestic markets on catalogue and online order. In addition, it collected the information on consumer shopping behaviors through surveys in both Korea and the U.S., in order to: 1) compare the consumer behaviors between both countries, and 2) identify any correlations with demographic factors such as sex, age, marriage status, income, education. This was discovered by means of the collected data that in Korea there were the problefls related to the apparel products and the apparel size specification, and related to the p.c.-network. Also in Korea the department store companies do not have properly worked out size specifications and are more likely to use 'freesize' categories, while in the U.S. and Europe the reverse was found and the size specification gave more detailed information. Results of the questionnaire suggested that the U.S. was superior in the almost part of questionnaires especially in terms of the user's experience and satisfaction with catalogue & online order in apparel. Additionally, the U.S. had 2.5 times more catalogues and online sites and those were more frequently used compared to those in Korea. The consumer shopping behaviors in Korea showed a correlation with sex, age, job, marriage status and income. And there were significant correlations with education, sex and income in the U.S.