• The Journal of the Korea Contents Association
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• v.14 no.5
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• pp.468-479
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• 2014

This article examine the way in which communication-related variables such as argumentativeness, verbal aggressiveness, and communication anxiety have an effect on conflict management. Four hundred and four college students participated in this survey. The findings are as follows. First argumentativeness had positive effects on integrating, dominating, and compromising style, while negatively on obliging and avoiding style. Second verbal aggressiveness resulted in more of dominating style and less of avoidance. Third communication anxiety had positive effects on avoidance and obliging style and had negative effects on integrating and dominating style. These findings are coupled with further discussion and implication.

• Journal of Digital Contents Society
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• v.19 no.4
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• pp.661-671
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• 2018

The avoidance tendency of voice call in younger generation facilitates the growth of mobile O2O service that utilizes Messaging. This study adopted and elaborated original concepts of telephone apprehension to apply phone anxiety to O2O. We examined previous researches related to the ubiquity of service quality, communication ability and anxiety, and then conducted a survey to understand the consciousness of mobile O2O service users. The results show that users with high message intimacy and users with poor logicality are afraid of voice calls. The mobile O2O service is considered useful as a means to replace an unstable situation. In this study, we considered individual characteristics of acceptance factor of O2O mobile service technology, and it was a new attempt to expand telephone apprehension characteristic reflecting current situation. In addition, the different results of this research from prior studies that examined the relationships among apprehension, usefulness, and continuous use intentions might be helpful to expand and sophisticate the research area.

• Management & Information Systems Review
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• v.38 no.4
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• pp.137-157
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• 2019

Companies are trying to use enterprise SNS for collaboration and speedy decision-making. This study verified the mediating effect of communication between enterprise SNS and job performance, and proved the moderating effect of nationality between enterprise SNS and communication. This study collected survey data of 81 Korean and 81 Chinese from employees who have used enterprise SNS in Korea and China. As results of data analysis, first, enterprise SNS improved job performance through speedy information sharing and error reduction. Second, communication mediated the effect of enterprise SNS on job performance. Third, enterprise SNS increased the level of organizational communication through decreasing the burden of offline face-to-face communication. Compared with Chinese corporate organizations, Korean corporate organizations have high power distances, centralized control, and high superior authority. Therefore, in the off-line communication situation, the subordinate feels the social pressure to follow the command of the superior. Thus communication is one-way and closed. In this Korean organizational situation, corporate SNS can be used as a means to bypass rigid offline communication. In the online communication environment of non face-to-face corporate SNS, anxiety and stress of face-to-face communication can be reduced, so communication between the upper and lower sides can flow more smoothly. The contribution of this paper is that it proved that enterprise SNS promotes communication and improve job performance by reducing the anxiety or stress of offline communication, while according to prior research successful adoption of many types of information systems requires the fit between an organization and its organizational culture.

• Journal of Agricultural Extension & Community Development
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• v.14 no.1
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• pp.93-116
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• 2007

이 연구의 목적은 농촌진흥청에서 시행하고 있는 농촌여성 일감 갖기 사업장을 운영하고 있는 농촌여성 소규모 창업자의 특성과 사업 성과와의 관계를 알아보기 위한 것이다. 농촌진흥청이 실시하고 있는 농촌일감갖기 사업에 참여하고 있는 71명을 대상으로 자료를 수집한 이 연구의 주요 결과는 다음과 같다. 첫째, 39개의 창업가 특성 항목은 9개의 요인으로 구분되었는데, 각각 1) 새로운 것을 학습하고 불확실성을 감수하고자 하는 정도, 2) 혁신성과 자신감, 3) 네트워킹과 유연성, 4) 관심, 5) 자아성취동기, 6) 도전정신, 7) 자발적인 관여, 8) 커뮤니케이션 능력, 9) 사업에 대한 지식 등으로 명명이 가능하였다. 이들 9개의 요인은 전체 변량의 76%를 설명하고 있다. 둘째, 사업성공 변수는 전반적인 사업장 운영상태와 상품의 판매 상태 두 가지로 측정하였는데, 전반적인 사업장 운영 상태는 본인들의 사업과 관련된 메모를 명확하게 작성하고 다른 사람들과 불안감 없이 커뮤니케이션할 수 있는 능력에 영향을 받는 것으로 나타났다. 상품의 판매 상태는 예상되는 사업에 대한 지식과 시간 일을 할 수 있는 능력에 영향을 받는 것으로 나타났다. 두 변수를 합산함으로써 측정된 전반적인 사업성공 정도는 사업의 성장과 사업 자체에 대한 관심에 영향을 받는 것으로 나타났다. 이 연구는 71명의 사례에 바탕을 두어 연구를 하였기 때문에 그 결과의 일반화에는 다소의 한계가 있지만, 농촌여성 소규모 창업자들의 사업성과와 창업자 특성과의 관계를 분석하는 기초 자료로서의 활용은 가능하다고 판단된다.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.101-111
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• 2021

Irregular workers, which have recently caused various socio-economic issues and conflicts, generally have low loyalty to the organization and job satisfaction due to anxiety about employment. As a way to improve this, this study attempted to analyze the effect of organizational communication satisfaction of irregular workers on job satisfaction and organizational commitment. Among the 7th Human Capital Companies panel survey data, irregular workers survey data were collected and analyzed using the structural equation model analysis. The results were as follows: First, it was analyzed that organizational communication recognized by irregular workers had a positive(+) effect on job satisfaction and organizational commitment. Second, it was analyzed that job satisfaction had a positive(+) effect on organizational commitment. Third, it was analyzed that job satisfaction plays a mediating role in the relationship between communication satisfaction and organizational commitment. This study is significant in that it expanded the research subject to irregular workers from the existing service industry-oriented research, and that it included more diverse industries. The results of this study suggest that mission and vision sharing and communication activation system are needed to improve organizational effectiveness of irregular workers.

• Journal of Korea Game Society
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• v.21 no.6
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• pp.51-62
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• 2021

The current study investigated the effect of emoji use and gender on job interview training within virtual environment (VE). A 2 (emoji use: use vs. no use) × 2 (interviewee gender) × 2 (interviewer gender) mixed design experiment (N = 80) was conducted. The result shows that emoji may be implemented within VE to promote positive affect. Intimacy predicted better mutual understanding and higher attention. Practical implication is provided as using emoji in virtual environment can be utilized as a practice tool for job interviews, or for other potentially stressful social contexts.

• Journal of Internet Computing and Services
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• v.19 no.2
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• pp.77-88
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• 2018

In order to prevent cervical cancer, free vaccination against cervical cancer(HPV vaccine) for 12-year-old girls has been ongoing since June 2016. The purpose of this study is to investigate how the media reported the risk information of HPV vaccine side effects and to suggest implications for government's risk communication and policy PR. The time frame was divided into two stages, stage 1(policy formation stage, 6 months before the start of free HPV vaccination) and stage 2(policy execution stage, 6 months after the free HPV vaccination was implemented). A total of 314 news articles on HPV vaccine safety and HPV Vaccine side effects were analyzed by content analysis and network analysis. The number of articles increased at stage 2 and the Centers for Disease Control and Prevention emphasized the safety of HPV vaccine and encouraged the inoculation while highlighting the effectiveness of the vaccine. Regarding HPV vaccine side effects, cases against vaccination in Japan were mainly reported at stage 1, whereas cases of HPV vaccine side effects from other countries such as Europe and USA were frequently reported at stage 2. In order to increase vaccination rate of HPV vaccine, it is time to take a strategic approach to prevent vague fear or anxiety about the vaccine.

• The Journal of the Korea Contents Association
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• v.18 no.7
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• pp.484-494
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• 2018

Middle East Respiratory Syndrome (MERS), which occurred in the Middle East in 2015, is the most acute respiratory infectious disease in Korea. The limitations of the government's ability to respond to the spread of MERS and the inadequate communication of the government to the public have reduced the public's confidence in the government's infectious disease management policy. And it became an opportunity to raise awareness that infectious diseases could easily break down the national anti-virus system. Therefore, this study investigated the emergency response system of the infectious disease in the United States and sought to improve the infection control system in Korea. In order to achieve the purpose of the study, we analyzed the government's response to the MERS in 2015, analyzed the organization structure and role of the US CDC, and IMS.

• The Journal of the Korea Contents Association
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• v.17 no.12
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• pp.25-33
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• 2017

An increase of the interaction speed can lead to the problem of over-relations. Due to psychological and temporal burdens caused by the excessive relationship, users feel fatigue and users are avoiding using SNS. SNS fatigue and SNS anxiety is regarded as SNS stress related to the side effects caused by the SNS use. This study is to approach negative view which is SNS stress and find out causes of stress from the over-relation of interaction. This study used total of 261 samples from Facebook users. As a results, all hypothesis are accepted using SEM(Structural Equation Model). Information sharing and communication have positive effect on social interaction overload and it causes technostress. The results of this study show that SNS characteristics occurs technostress. This study is significant in that it examines that the features of SNS have negative results.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.3
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• pp.93-114
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• 2021

COVID-19 has been affecting the library, not to mention society as a whole. Especially, there are many changes in the role and service of the university libraries as all the classes of the universities are turned into non-face-to-face and the use of the university libraries is restricted. The changes in users' use of information and communication behavior due to COVID-19 could be an opportunity for new utilization of human and material resources the university libraries have and for the development of services. However, on the contrary, the university libraries could face another crisis if they fail to respond appropriately to current changes. Therefore, it is necessary to grasp, analyze the impact of COVID-19 and plan how to respond. A survey on the effects of COVID-19 and the response of the university libraries and the perceptions of the university libraries found that most university libraries are responding appropriately to COVID-19. However, a survey on the perceptions of the present and future of the university libraries under COVID-19 showed that many survey respondents think COVID-19 would have a negative impact on the university libraries. This means that the changes caused by COVID-19 are causing a crisis and anxiety in the university libraries. Therefore, by working hard together, the university libraries need to present the university libraries' new role, service and direction in the post-COVID-19 era as well as responding to the current situation.