• Title/Summary/Keyword: 친환경 행동

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Eco-Friendly Behaviors and Trust Mechanism in Building Satisfaction and Loyalty (만족도와 충성도 구축에 있어서의 친환경 행동과 신뢰 메커니즘)

  • Debora, LEE
    • The Korean Journal of Franchise Management
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    • v.14 no.1
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    • pp.57-74
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    • 2023
  • Purpose: As global interest in environmental issues increases, the demand for green products/services is increasing. Companies are establishing eco-friendly policies to meet the changing expectations of customers. Therefore, this study aims to analyze the effect of eco-friendly behavior and third-party certification on trust, satisfaction, and loyalty as well as the mediating role of satisfaction based on SOR and signaling theory. Research design, data and methodology: This study collected data from 501 respondents who visited restaurant and analyzed using measurement model with SPSS 28.0 and SmartPLS 4. Results: First, restaurants' eco-friendly behavior and third-party certification (TPC) positively influenced trust while these did not influence satisfaction. Second, trust positively influenced satisfaction. Third, trust and satisfaction positively influenced loyalty. Fourth, TPC had stronger impact on trust and satisfaction compared to eco-friendly behavior in female group while TPC had stronger impact on trust in male group. Conclusions: This study emphasized the importance of TPC over eco-friendly behavior. Restaurants should maintain pro-environmental behaviors such as reducing single-use items while obtaining TPC such as ISO and LEED certifications to increase customer trust. It also found the importance of trust and satisfaction in securing loyal customers. Restaurants should make efforts to build bonds with customers through authentic marketing such as events that encourage customer participation.

A Study on the Influence of Consumer Type on the Choice of Next-Generation Eco-Friendly Vehicle and Consumer Purchase Intention - Comparative Study on Japan and Korea - (소비자 유형이 차세대 친환경자동차선택속성과 소비자 구매의도에 미치는 영향에 관한 연구 - 한국 일본 비교연구 -)

  • Yim, Ki-Heung;Chong, Min-Young
    • Journal of Digital Convergence
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    • v.15 no.11
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    • pp.133-146
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    • 2017
  • In recent years, the development and market participation of major makers of next-generation eco-green vehicles has been accelerating. Consumer interest has also increased. Consumer characteristics, consumption type, characteristics of next-generation eco-friendly vehicles, and government policies on next eco-green vehicles. The results of this study are as follows. In Korea, there was no significant difference by gender, age, monthly average income, and consumer type. However, there was no significant difference in purchase intention by gender, age, and monthly income, Respectively. In the case of Japan, there was no significant difference by gender, age, monthly income, and consumer type. In Korea, on the other hand, images such as brand, color, and design have positive effects on eco-friendly vehicles. In the case of Japan, image and stability have a positive effect on consumers' purchasing behavior. Therefore, it is important for Japanese consumers to consider not only the image of purchasing an eco-friendly vehicles, but also the safety of the vehicles body, appear. In the case of Korea, the socio-environmental value-seeking type has a significant relationship with the purchasing intention. In the case of socio-environmental value-seeking type, the government's support policy such as carbon dioxide tax, direct support from the national or local governments, gasoline tax, Carbon tax and fuel related tax relief showed positive effects. In the case of Japan, the price-seeking type and the socio-environmental value-seeking type were found to have a significant relationship with the purchasing intention. Both the price-seeking type and the socio-environmental value-seeking type showed that the carbon dioxide tax, Direct support, gasoline tax, gasoline tax, and carbon tax, etc. have positive effects.

Development and Application of a Project-based Sustainability Education Program (프로젝트 기반 지속가능성 교육 프로그램의 개발과 적용)

  • Kang, Sukjin;Kim, Jinhyeon
    • Journal of Korean Elementary Science Education
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    • v.43 no.1
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    • pp.108-121
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    • 2024
  • In this study, we developed a sustainability education program employing a project-based learning strategy for prospective teachers and investigated its effectiveness. A total of 23 senior students from a university of education participated in the study. The investigation involved a pretest on their pro-environmental behavior and attitudes, followed by a five-week implementation of the program, during which students individually engaged in energy-saving projects. Following the program, a post-test, which used the same questionnaire as the pretest, was administered. In addition, we conducted individual interviews with nine students who actively engaged in the projects. We analyzed the interview contents, portfolios, and reports; identified sub-concepts related to the program's effectiveness and its causes; and then organized them into subcategories. Then, we extracted recurring relationships among the subcategories to formulate a tentative explanatory model. The results indicate that the program positively impacted students' pro-environmental behavior and values/attitudes. Notably, the students' "sense of achievement gained through success" emerged as a significant factor influencing their pro-environmental behavior. Furthermore, some causes were found to indirectly affect pro-environmental behavior through pro-environmental values and attitudes.

The Effect of Eco Campus Students' Environmental Consciousness and Behaviors on Eco-tourism Participation Intention (에코캠퍼스 대학생의 환경의식과 행동이 에코투어리즘 참여의도에 미치는 영향)

  • Park, Hee-Jung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.12
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    • pp.6211-6217
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    • 2013
  • This study examined the environmental consciousness and behaviors of University students for the Eco-campus and assessed the impact of environmental consciousness and behavior on the eco-tourism participation intention. Students of Eco-Campus Silla University in Busan were evaluated using purposive sampling. The data was analyzed using the SPSS program. The results of this study showed that they had an interest in environmental problems. In addition, the environmental consciousness and behavior factors affected the eco-tourism participation intention. These results suggest that more reinforced and improved environmental education should be offered by universities to reveal the importance of the environment.

A Study of Intrinsic Motivation, Extrinsic Motivation and Environmental Knowledge in the Eco-Friendly Consumption Behavior between Groups (친환경소비행동 집단 간 내적동기, 외적동기와 환경지식에 관한 연구)

  • You, Doo-Ryon;Kim, Yeon-Hee
    • Journal of Families and Better Life
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    • v.30 no.6
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    • pp.151-166
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    • 2012
  • The major findings are(were) as follows: 1) The Eco-friendly consumption behavior was divided into three(3) clusters, namely "The Middle Group" of eco-friendly consumption behavior(cluster I), "The Inferior group" of eco-friendly consumption behavior(cluster II), and "The Excellent Group" of eco-friendly consumption behavior(cluster III). 2) The differences in the general characteristics among the three clusters were founded on the experience of green consumption information and sources of information. 3) The characteristics of cluster I(The Middle Group) were(are) found to be eco-conscious, and aware of the consequences of behaviors, green market conditions and environmental issues. This cluster was the middle-average group. The characteristics of cluster III(The Excellent Group) were(are) found to have the willingness to pay additional costs, being aware of the social norms of the reference group, having an awareness of eco-institutional conditions, being knowledgeable about environmental policy, and finally, being personally involved in green consumption behavior. This cluster was the high-average group, whereas cluster II(The Inferior Group) was the low-average group.

The Effects of Self-management Technique on Eco-driving Behaviors (자기-관리 기법이 운전자의 에코 드라이빙 행동에 미치는 효과)

  • Kyehoon Lee ;Shinjung Choi ;Insub Choi ;Shezeen Oah
    • Korean Journal of Culture and Social Issue
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    • v.17 no.4
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    • pp.381-393
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    • 2011
  • Eco driving is a strategy to reduce energy consumption and greenhouse gas emissions from motor vehicle. However, it has not received much attention until recently. Psychological studies on this issue have been limited and the majority of existing studies have primarily been based on engineering and educational approaches. This study examined the effects of a self-management technique on two driving behaviors: speeding and putting the gears in neutral while waiting at the signal. The self-management technique consisted of three behavior interventions: goal-setting, self-monitoring, and reward. Three drivers participated in this study. An AB multiple baseline design across participants was adopted. Results showed that the self-management technique was effective in increasing both driving behaviors. Implications of the present findings and suggestions for future research were discussed.

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Analysis of knowledge flow and education effect on the Saemangeum (새만금유역에서 농업비점오염 관련 지식흐름과 교육효과 분석)

  • Jang, Jeong Ryeol;Kim, Mi Seon;Kim, Jae Hyun
    • Proceedings of the Korea Water Resources Association Conference
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    • 2015.05a
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    • pp.113-113
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    • 2015
  • 공공수역 수질오염 관리에 있어 비점오염원 관리의 중요성이 크게 부각되고 있다. 새만금호 유역은 농경지비율이 40%로서 넓기 때문에 농업비점오염 관리가 중요하다. 농업비점오염 저감을 위한 기법 연구는 국내에서 그 간 상당 수준으로 진행되었지만, 그 기법을 실행할 주체인 농업인이나 지역주민의 역량이나 농업비점오염의 인지도에 대한 연구는 부족한 실정이다. 본 연구는 새만금유역에서 농업비점오염과 관련된 주체들 간의 정보의 소통과 흐름에 대하여 분석해보고, 또한 농업오염 교육 전후에 있어서 지역주민과 농업인의 농업비점오염에 대한 인식도와 교육효과에 대해서 살펴보았다. 먼저, 농업비점오염과 관련된 주체들 간의 지식흐름은 매크로레벨 즉, 정책입안자, 전문가 레벨에서 관련정보가 정체되어 있었고, 실제 농업비점오염 관련 저감 기법이나 정책을 실행하는 주체인 마이크로레벨의 농업인과 지역주민, 이를 지원하는 시군 공무원, 지역전문가 등 매소레벨을 지원하기 위한 정보로 가공 전달되지 못하고 있었다. 농업부서와 환경부서 사이의 농업비점오염에 대한 인식도의 차이가 크게 나타났으며, 특정 분야를 중심으로 활발한 소통이 있는 반면, 정보의 의도적 차단, 자기조직의 대응을 위한 형식적, 임시적 소통이 이루어지고 있었다. 귀농인과 친환경농업인에 대한 교육을 통하여 농업비점오염에 대한 인식도는 교육 전 38.1%에서 교육 후 100%로, 교육 후 농업비점이 오염원이라는 인식도도 친환경농업인 91%, 귀농귀촌인 78%로 응답하였다. 농업비점오염원 관리가 수질개선에 미치는 효과에 대하여는 친환경농업인은 5점 만점에 3.67점, 귀농귀촌인은 4.05점, 농업비점오염원 관리가 필요한지에 대하여 친환경농업인은 4.05점, 귀농귀촌인은 4.09점으로 두 집단 모두 농업비점오염원 관리가 필요하다고 응답하였다. 반면, 친환경 농업은 저감기법의 오염 저감 효과는 높게 인식하였지만, 직접 실행해 볼 의사는 3.4점, 저감 기법을 주위에 소개나 권고할 의사는 3.5점이었다. 또한, 실행 가능한 저감 기법으로는 퇴액비 사용, 완효성 비료사용, 녹비작물재배 등의 순이었다. 저감기법이 어렵다고 응답한 이유는 복잡할거 같다, 귀잖을 것 같다, 추가비용으로 손해, 저감효과 신뢰성 부족, 농업은 오염원이 아니다 등으로 나타났다. 이상의 연구결과를 살펴볼 때, 주체들 간의 정보와 지식흐름을 이어줄 중간조직의 필요성과 농업인의 인식의 변화가 행동의 변화로 이어질 수 있는 교육?홍보 기법과 농업인의 수용성이 높은 저감기법의 개발과 보급이 필요함을 시사하였다.

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The Effect of Environmental Message Frame and Temporal Distance on Consumer's Precycling Behavior (시간적 거리감에 따른 환경 친화적 메시지 소구 방식이 소비자의 프리싸이클링 행동에 미치는 영향)

  • Lee, Yong-ji;Cheon, Hong-sik
    • Journal of Venture Innovation
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    • v.6 no.3
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    • pp.95-109
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    • 2023
  • In light of the world grappling with diverse environmental issues due to climate change, the prominence of the 'pre-cycling' movement has grown. This movement strives to curtail or eliminate waste generation even before product purchases, garnering more attention than conventional eco-friendly practices. Consequently, this study employs experiments to delve into effective message strategies for promoting pre-cycling behaviors, which serve as preventive measures against the escalating environmental challenges posed by worsening waste problems. This study investigated the effects of message framing and temporal distance on pre-cycling behavioral intention. In terms of message frame, suggestive messages increased pre-cycling behavioral intention more than coercive messages, and temporal distance had no direct effect on pre-cycling behavioral intention. Assertive messages were associated with higher pre-cycling behavioral intentions when the target was interpreted as near future and suggestive messages were interpreted as distant future. Although temporal distance did not directly affect pre-cycling behavioral intention, it positively influenced consumers' pro-environmental behavioral intention by reducing their antipathy toward assertive messages. The implications of this study extend to the realm of management, offering insights into steering consumer behavior in response to pro-environmental messages.

A Change in Tourism Environmental Attitudes through Ecotourism Activities - Focusing on Ecotourism Participants in Upo Wetlands - (생태관광활동 참여에 따른 관광환경태도의 변화 - 우포늪 습지 방문객을 중심으로 -)

  • Kim, Jin;Ko, Dong-Wan
    • Journal of the Korean Institute of Landscape Architecture
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    • v.39 no.1
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    • pp.56-64
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    • 2011
  • Ecotourism is an alternative tourism which can be defined as responsible tourism in natural areas. This study deals with changing the tourists' environmental attitudes of ecotourism activities based on the elaboration likelihood model(ELM). The surveys were conducted based on the same participants to clearly measure the differences of environmental attitudes between pre and post-participation ecotourism activities. A total of 183 samples were collected in Upo Wetlands. The results showed that there were significant differences in the tourists' environmental attitudes between pre and post-participation ecotourism activities. This indicates that ecotourism participants delicately reinforce their eco-friendly attitudes through various ecotourism experiences and educational programs. The most significant finding is that anti-environmental behavior can be relieved with eco-friendliness through participation in ecotourism.