• Proceedings of the Korea Institutes of Information Security and Cryptology Conference
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• 1998.12a
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• pp.151-165
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• 1998

인터넷 전자상거래가 가속화 되면서 기업간 인터넷을 이용한 전자상거래가 증가하고 있다. Business-To-Business 유형의 전자상거래는 인터넷 EDI 또는 글로벌 비즈니스 개념이 도입되어 관련 기술의 연구개발이 활발히 진행중이며 상용화된 서비스가 일부 제공되고 있다. 기업간 전자상거래 시 기업내부 인력이 외부 즉, 거래 대상 기업 또는 경쟁 관계의 기업에 자사의 영업 및 기업 비밀을 제공하는 것은 명백한 범법 행위이다. 또한 인트라넷 내부 즉, 기업 내부망에 연동된 시스템을 사용하는 직원들이 정해진 근무시간에 다른 용도로 시스템 및 전산망 자원을 사용한다면 이 또한 회사 내부적으로 규제 대상이 되어야 한다. 특히, 일과외 시간에 공적 또는 사적인 용도 외에 사용자와는 전혀 관련 없는 전자우편 주소로 암호화된 문서를 송수신하였다면 기업 책임자는 기업의 시스템 및 전산망 자원을 업무 및 개인 용도 외적으로 사용한 의심스러운 행위에 대하여 확인할 권한이 있다고 본다. 본 논문은 기업간 전자상거래 수행 과정에서 기업 내부망 즉, 인트라넷에서 적용될 수 있는 보안 정책 중 키 복구 메커니즘이 적용될 수 있는 부분을 중심으로 새로운 키 복구 정책, 시나리오, 시스템 구성 및 키 복구 프로토콜을 제안한다.

• 한국항공운항학회:학술대회논문집
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• 2015.11a
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• pp.127-132
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• 2015

조직의 안전문화가 사고의 원인이 될 수 있다는 것이 알려지면서 안전문화의 개선과 정착의 중요성이 강조되고 있다. 우리나라는 항공법 제49조에 지정전문교육기관은 자체 안전관리시스템을 운영하도록 규정하고 있으며 관련 규정에는 조직의 안전문화를 조사하여 상태를 파악하고 발견된 문제점을 개선할 것을 권고하고 있다. 본 논문에서는 교통안전공단에서 개발한 축약형 CASS Scale을 사용하여 조종사양성 교육기관의 안전문화지수를 측정하였다. 측정결과 안전문화 평균치는 3.711로 나타났으며 하위지표의 측정결과는 직원 권한위임에 대한 평균값이 3.980으로 가장 높게 나타났고, 상벌체계에 대한 평균값이 3.309로 가장 낮게 나타났다. 서비스제공자는 이러한 측정 결과에 근거하여, 취약부분에 대한 개입전략을 수립, 적용함으로써 조직문화 향상에 도움을 줄 것으로 사료된다.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.1005-1008
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• 2012

기업의 기술이 점점 고도화가 진행되면서 문서유출사건에 대한 기업의 피해가 매년마다 증가하고 있다. 특히 내부직원에 의한 유출사건이 크게 증가함으로써 기업은 내부의 보안수준을 올리고 있다. 이에 기업 내 출력물 보안을 위하여 프린터 보안 솔루션을 도입하지만 강한 보안성으로 인하여 인쇄가 많은 기업이나 부서에서는 잦은 사용자인증에 불편함을 느낄 수 있다. 따라서 본 논문에서는 기존의 출력물 보안 서비스에서 사용자인증의 간소화와 PDF를 통한 권한문서관리 방식을 통하여 보다 향상된 출력물 보안 솔루션을 설계하고 구현하였다.

• Proceedings of the Korea Information Processing Society Conference
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• 2011.11a
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• pp.778-781
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• 2011

기업의 기술이 점점 고도화가 진행되면서 문서유출사건에 대한 기업의 피해가 매년마다 증가하고 있다. 특히 내부직원에 의한 유출사건이 크게 증가함으로써 기업은 기업 내부의 보안수준을 올리고 있다. 이에 회사 내 출력물 보안을 위하여 기업은 프린터 보안 솔루션을 도입하지만 강한 보안성으로 인하여 인쇄가 많은 기업이나 부서에서는 잦은 사용자인증에 불편함을 느낄 수 있다. 본 연구는 기존의 출력물 보안 서비스와 비교하여 티켓을 이용한 사용자인증의 간소화와 권한문서관리를 제공하는 출력물 보안 솔루션을 설계하고 구현하였다.

• Management & Information Systems Review
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• v.29 no.4
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• pp.45-65
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• 2010

This study was to identify the effects of hotel organizational service orientation on CRM(customer relationship management) performance. The organizational service orientation has been considered very important for excellent service quality in many existing studies. The data were collected from employees in deluxe hotels of the metropolitan area with the questionnaire. To test the hypotheses, using AMOS were conducted for 379 respondents as a sample collected. The results show that customer's authority, service training, service reward significantly influenced to competitive advantage. Among the three variables the service reward was especially significant. In addition, competitive advantage significantly influenced to CRM performance (relationship commitment, image of corporation, customer's loyalty). So it is very important for employee to give a authority, share of service training program, give a reward what they want. Because that system can lead to the good performance. As a result, the CEO of hotel has to attention the organizational service orientation for achievement of the CRM performance.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.2
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• pp.448-459
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• 2020

Recently, there has been considerable talk about urban regeneration support centers that are currently promoting urban regeneration projects. The reason is that the role and authority are unclear, and the experience of each local government center is not accumulated, resulting in many trial and error and side effects. This study analyzed the current state of operations of urban regeneration support centers in Chungcheongbuk-do to find desirable ways to operate them in the future. The main findings are as follows. First, the role and division between metropolitan and basic centers and field centers of urban regeneration support centers in Chungcheongbuk-do are unclear. Second, the limitations of the center's operation methods, operational autonomy, and independence are not secured. Third, as a participant in urban regeneration, it has relatively low authority and status compared to administration. Fourth, the lack of professional manpower related to urban regeneration and the instability of staff employment were derived as overall problems.

• Journal of Service Research and Studies
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• v.6 no.4
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• pp.1-13
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• 2016

Emotional labor may lead to service failure in service industries. Managers of an organization or a company can contribute to service recovery by reducing stress related to emotional labor. The aim of this study is to identify the antecedents and consequences of service recovery in respect of emotional labor. Data was surveyed from frontline employees to achieve the research purpose. The hypotheses were examined empirically using statistical tools. Results are as follows. First, surface acting had a negative impact on service recovery performance and deep acting had a positive impact. Second, empowerment and motivation had an influential relationship positively on service recovery performance. Third, service recovery performance was negatively related to intention to quit. In conclusion, managing employees' emotional labor strategies and work environment will bring high service recovery performance and low intention to quit.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.235-254
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• 2019

According to the development of information technology, the paradigm of the archives is shifting from preservation management of past records to use-oriented services. In this regard, this study is conducted an empirical study on the effect of internal marketing factors of university archives on the customer orientation of employees in order to improve organizational satisfaction for users of records information service. Based on the previous research, the delegation of authority, internal communication, management support, and training are established as factors of internal marketing, and the parameters for this are job satisfaction, organizational commitment, customer orientation as dependent variables, and We set up hypothesis between research variables and attempted an analysis through statistical system. In summary, each element of internal marketing showed significant results on job satisfaction and organizational commitment, and management support was most closely related to job satisfaction, organizational commitment, and customer orientation of university archive staff.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.3
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• pp.943-950
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• 2010

A secure entrance system is complicated because it should have various functions like monitoring, logging, tracing, authentication, authorization, staff locating, managing staff enter-and-leave, and gate control. In this paper, we built and applied a secure entrance system for a domestic nuclear plant using Aspect Oriented Programming(AOP) and design pattern. Using AOP has an advantage of clearly distinguishing the role for each functional module because building a system separated independently from the system's business logic and security logic is possible. It can manage system alternation flexibility by frequent change of external environment, building a more flexible system based on increased code reuse, efficient functioning is possible which is an original advantage of AOP. Using design pattern enables to design by structuring the complicated problems that arise in general software development. Therefore, the safety of the system can also be guaranteed.

• Journal of dental hygiene science
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• v.16 no.1
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• pp.37-44
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• 2016

The purpose of this study was to reveal association between internal marketing and customer orientation. Internal marketing was composed of empowerment, educational training, reward system, internal communication and management support. We thought these factors affect to the consumer orientation. For this study, 191 dental hygienists in Busan, Ulsan and Kyungnam are participated in this study. The data were analyzed with descriptive statistics, t-test, ANOVA, pearson's correlation coefficients, and stepwise multiple regression analysis with SPSS 18.0 program. In conclusion, we obtained the next results. First, the mean of internal marketing behavior was 3.22 out of 5. In terms of sub-domain, educational training (3.88) is the highest, followed by empowerment (3.35), internal communication (3.10), management support (3.05) and reward system (2.79). Second, the internal marketing factors of internal communication, reward system orientation, management support, empowerment, and educational training had positive correlations with customer orientation (r=0.189~0.381). Third, the influencing factor in customer orientation were educational training (${\beta}=0.277$) and empowerment (${\beta}=0.276$), adjusted $R^2=0.202$. As dental patients' desire to medical service quality becomes diversified, the analysis result is considered to help the future dental service management.