• Korean Journal of Occupational Health Nursing
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• v.19 no.1
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• pp.14-27
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• 2010

Purpose: The purpose of this study was to identify health promoting behaviors and health problems in contact center consultants, and to provide basic data in order to develop health promoting interventions for these people. The subjects were 680 consultants randomly selected from 6 contact centers out of 31 in D city. The data were collected from March 20, to March 28, 2008. Methods: The tools for this study were HPLP II developed by Walker et al. (1995) that was modified and translated by Park (2005) and modified CMI for contact center consultants based on CMI developed by Bordman (1994). The data were analyzed by descriptive statistics, t test, ANOVA, and Scheffe test with the SPSS WIN 14.0 program. Results and Conclusion: The contact center consultants' health promoting behavior was in a low level and they had certain health problems related to their job such as eye, ear and throat. In consideration of contact center consultants' job characteristics, health education should be provided with the development of systematic health programs.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.626-638
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• 2021

This study is about a life history. Through investigating the life of retired teachers in preschool, elementary, and middle schools, authors wanted to explore the meaning of retirement and the process of adaptation to find out their personal and social needs in post-retirement life. Studies have shown that their experiences at childhood have greatly influenced the performance of one's profession, such as contributing to setting limits on behaviors of their students. In the period of interdependence, they have contributed to serving society and the nation beyond as a professional, and in the second half of his teaching career, they have learned that their painful experience was a resource and have realized that changing mind can make the world changed. Since teachers' behavior affects on many subjects unlike other jobs, rewards or satisfaction from the job was bigger than any other jobs. However, after retirement, they felt a sense of emptiness in life without any sense of belonging or accomplishment, while feeling happiness and infinite freedom in other hand. Thy still go forward for life challenging to new study.

• The Journal of the Korea institute of electronic communication sciences
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• v.9 no.5
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• pp.583-588
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• 2014

The purpose of this paper is to develop curriculum for the Department of Computer Application Based Army Contracts. Because the Army contract department is a retraining undergraduate degree program targeting noncommissioned officers in service, its curriculum has no choice but to differ from those of other departments. The curriculum of the Department of Computer Application focuses on the reeducation of noncommissioned officers in service and consumers of education. In addition to the subjects related to the scientific and informational movement of the military, the subjects needed to qualify for the second-degree military counsellor certificate are reflected in the curriculum, which is a first for regular universities. The appropriate curriculum of the Department of Computer Application will be proposed including subjects for noncommissioned officers to cultivate leadership skills for managing subordinates and various subjects road map of department specializations will be also developed.

• Journal of Digital Convergence
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• v.14 no.9
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• pp.571-577
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• 2016

Recently problems and issues of career-interrupted women were emerging as major social agenda in modern general and female society. This study modified and restructured REBT career group counseling and intended to testify the effects of REBT career group counseling program on self-efficacy and career attitude maturity of career discontinued married women in thirties. The subjects were career-interrupted married women in thirties living in J city, who have elementary school students as their children and applied to our study with 3 groups. 45 subjects were randomly assigned to experimental group(REBT Group), control group1(education group for vocational counselor) and control group2(general parental education group) by the number of 15. To assess effects of 3 groups, pre-test and post-test were carried out. Results showed that the participants of REBT group showed more self-efficacy, social efficacy and total self-efficacy scores than them of 2 control groups. And they had tendency to have more sense of reality, preparedness and total career attitude maturity scores. It seems that REBT career counseling program changed their irrational beliefs into rational beliefs about course and career, increasing their self-efficacy and career attitude maturity. The meaning, limitation and future tasks were discussed.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.2
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• pp.1318-1327
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• 2015

In this study, customer service representatives in call centers, the relevance of occupational stress, and turnover intention as well as the investigation of the relevance to that of demographic characteristics, health behaviors, and job-related characteristics is carried out. In particular, the relevance of occupational stress and turnover intention was attempted to be identified. From the response to the surveys of nine hospitals and five companies, there was a total of 158 people during the investigation. The collection of data was conducted by self-administered questionnaire in the period of February 1, 2013 to June 30, 2013. As the result of study, factors related to turnover intention involved age, sleep, job demands and job autonomy as significant variables. In particular, in the relevance of occupational stress and turnover intention, it was revealed that turnover intention decreases as job autonomy increases while turnover intention increases as job demands become higher. The ratio of danger of occupational stress on turnover intention eminently increased in the group of high job demands, low job autonomy, low support of supervisor and co-worker. Therefore, it is considered that efforts for improvement of occupational stress factors are required to decrease turnover intention.

• Journal of the Korea Convergence Society
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• v.12 no.8
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• pp.55-60
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• 2021

In order to prepare basic data for research on the protection of emotional workers in Pyeongtaek with the support of Pyeongtaek City, this study conducted a survey centered on 104 counselors classified as emotional laborers. Based on the results of the survey centered on 104 emotional workers, basic research data on the difficulties of emotional workers can be prepared, and protection methods for emotional workers who are currently interested in each local government can be found. As a result of selecting a sample centering on counselors in Pyeongtaek City for a survey on the actual condition of emotional workers, and conducting a survey based on the selected samples, it was found that emotional workers did not find their rights to human rights and were not protected even in the workplace. Currently, a bill to protect emotional workers is being announced, but it is not protected, so it is confirmed that system improvement is necessary. This study focused on 104 items that were significant through pre-processing among the recovered questionnaires. It was analyzed using SPSS, R, and it was confirmed that there is a need for a regulation that can provide an institutional device in Pyeongtaek City. In this study, it is judged that it is necessary to prepare a protective device for emotional workers by selecting more samples corresponding to the occupational group of emotional workers.

• Journal of Hospice and Palliative Care
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• v.13 no.3
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• pp.153-160
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• 2010

Purpose: The purpose of the present study was to investigate needs and satisfaction on the medical services of cancer patients in Jeju Special Self-Governing Province. Methods: Total 174 cancer patients, who visited at the clinic of Jeju National University Hospital, submitted informed consent and participated in this study from July 13 to July 30, 2009. Self questionnaire was used and data were analyzed with Kolmogorov-Smirnov test, Mann-Whitney U test, ANOVA, and Kruskal-Wallis test. Results: Participants expressed the needs of most economical support (3.38 out of 4), followed by counseling of treatment plan (3.22), information of disease (3.07), and disease management except cancer (2.97). Participants were satisfied most with religious counseling (3.41), followed by nursing service support (3.39), employment counseling (3.26), and counseling for family or interpersonal relationships (3.26). The satisfaction of economical support was the lowest (1.98). Satisfaction of men was higher than women, and needs in patients who were living with children was the highest. Patients who were living alone or with children showed the lowest satisfaction about the medical services. There were no significant differences in the general characteristics, however, participants who were older than 60 years of age or had higher income showed lower needs and higher satisfaction. There were no significant differences in the medical characteristics, however, thyroid cancer patients and patients who were treated with radiation therapy or transarterial embolization showed low satisfaction. Conclusion: Cancer patients seemed to need more economical support, information of treatment or disease, and symptom management. Furthermore, there were various needs about the services, depending on family formation or economical support of patients. Therefore, it is certain that patients who were suffering from other cancers, except the 5 major cancers, needed more services. In conclusion, continuous and systemic policy to consider patient's characteristics and needs are needed in community as well as health care system.

• Journal of the Korean Society of Marine Environment & Safety
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• v.28 no.5
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• pp.764-772
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• 2022

The shipping and port industries have traditionally been male-centered, and although the scope of entry for female mariners is increasing, the proportion of female workers is still low. However, research on career barriers and career decision levels in this industry has not yet been conducted. This study can explain the dif iculties in career development experienced by women in this industry and comprehensively explain the socio-cultural context or environmental factors to which the individual belongs in order to improve it. The purpose of this study was to derive career barrier factors and investigate how they affect career decision levels among female students enrolled in M University's Maritime College. The career barriers perceived by female students at Maritime College were derived from gender discrimination (GD), career undecided and lack of preparation (IOU), work-family conflict (WFC), lack of individual characteristics (LPQ), and lower-than-expected job prospects (LOE). As a result of analyzing how the derived career barrier factors af ect the career decision level, it was found that IOU had a significant negative effect on the career decision level. GD, WFC, LPQ, and LOE did not have a significant effect on career decision level. The study conclusions can be used as important data for career guidance and counseling for female maritime college women who want to overcome career barriers and improve their career decision-making levels.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.11
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• pp.3451-3457
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• 2009

The survey of the 856 students of the dental hygiene departments in 6 universities in Gyunggi, Kangwon, Chungnam, Gyungbuk, and Gyungnam region was carried out. The purpose of the survey is to find their satisfaction measurement with the department and how they recognize the dental hygienist as well as why they selected the dental hygiene department when they applied for university. The result, analyzed by SPSS 15.0, statistically shows that the measurement of satisfaction by each academic year represents the meaningful difference (P<0.05) in all variables such as the "satisfaction with people", "satisfcation with lectures", "satisfaction with facilities", "satisfaction with activities", and "satisfaction with the department characteristic". The measurement of satisfaction by the decision-making factor for the department selection shows the meaningful difference (P<0.05) in the variables of "satisfaction with lectures", "satisfaction with activities", and "satisfaction with the department characteristic". In the case of the measurement of satisfaction with counselling by each academic year, the 3rd year student shows the highest in the career counselling. All the groups recognize for this question as "higher" or "yes", while the higher academic year students were gradually less satisfied. In the case of the level of recognition by each academic year, the 1st year student shows high in the variables of "practical work recognition" and "vocation recognition" and the difference among groups shows statistically meaningful difference(P<0.05).

• Journal of dental hygiene science
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• v.12 no.6
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• pp.600-606
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• 2012

The purpose of this study is to investigate work environment and job satisfaction of dental hygienists. The survey had collected 373 dental hygienists in Daegu and Gyeongsangbuk-do areas. The results were as follow; 1. The overall average of job satisfaction was 3.30. 2. Differences in the general characteristics and job satisfaction were significantly high with high age, high educational level and high work experience for married people. It was also significantly high when people worked in Gyeongsangbuk-do rather than in Daegu. 3. Differences in work environment and job satisfaction were significantly high in large size of the hospital, patient management and consultation services rather than assistance, monthly salary rather than annular salary, the presence of training opportunity and benefit for long-term worker, and more other vacations and annual vacations. 4. The influence factors of general characteristics on job satisfaction were education, work area and marriage in order ($R^2$=0.092). 5. The influence factors of work environment on job satisfaction were training opportunities, benefit for long-term worker, size of hospital, area of work and incentives in order($R^2$=0.092). From the above results, in order to improve job satisfaction of dental hygienists require a reasonable working environment considering the realistic situation improved.