• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.431-431
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• 2010

본 연구는 서비스 교육성과에 미치는 영향으로 성격의 요안을 살펴봄으로써 서비스 지향적인 직원들의 채용 및 서비스 교육의 방향에 대해 연구하자 하였다. 최근 기업 간의 경쟁이 치열해 지면서 고객들에게 제품이외의 것을 제공하여 고객만족을 통한 차별화에 관심을 주기 시작 하였다. 이라한 기업들은 '고객만족' 을 위해 물리적 자원과 서비스 제공자의 인적자원을 포함하여 광범위하게 노력을 기울였다. 그러나 변화무쌍한 고객의 기대에는 더 광범위한 노력이 필요하였다. 따라서 인적자원의 노력이 필요하였다. 특히 서비스를 제공하는 기업에는 고객의 접점에서 일하는 직원들의 수행능력이 고객의 기대에 만족을 줄 뿐만 아니라 기업의 이미지에도 영향을 마찰 수 있기 때문에 직원들의 고객 지향적 사고 및 행동은 고객만족에 영향을 주는 하나의 요소로 볼 수 있다. 특히 접점에서 대면하는 직원들의 지속적인 서비스 교육을 통해서 기본적인 고객응대와 고객 지향적인 사고를 전달하여 기업의 경쟁력을 향상시치고 변화하는 고객의 기대에 부응하고자 노력하고 있다. 이에 따라 본 연구에서는 이론적 근거를 토대로 연구모형을 설계하고 가설 검증을 하기 위해 유통서비스에서 1회 이상의 서비스교육을 받은 접점의 직원들을 대상으로 설문지를 배포하여 성격과 서비스 교유의 전과 후 성과 빚 서비스 교유 횟수에 대해 조사하였다. 본 연구의 실증분석 결과는 다음과 같다. 첫째, 성격과 서비스 교육성과에 미치는 영향을 볼 때 성취지향성 (ambition), 배려성(likeability), 신중성 (prudence)은 서비스교육성과에 영향을 미친다고 나타났다. 이는 직윈 채용에 있어 성격요인 분석을 할 필요성이 있을 것으로 생각된다. 서비스 지향적인 사고를 지니고 있고, 서비스 교육을 지속적으로 진행하는 기업의 특성에 맞는 직원을 채용함으로써 교육성과의 극대화와 기업의 이익창출 빚 이미지제고의 긍정적인 영향을 줄 것으로 기대된다. 둘째, 서비스 교유 횟수가 성격과 서비스 교육성과 간의 조절 작용 여부를 검증할 결과 성취지향성 (ambition), 사회성 (sociability), 지적호기심(intellectance) 이 조절 작용을 하는 것으로 나타났다. 즉 직원의 특성에 맞는 적절한 교유 횟수에 대한 방안을 모색할 수 있을 것으로 기대된다. 또는 집단 안에서 비슷한 성격의 직원들로 구성하여 그 구성원들의 서비스 교육진행에 있어 교육 횟수를 조절한다면 서비스 교육의 성과를 극대화 할 수 있을 것으로 예상할 수 있다. 마지막으로 교육생의 학력수준이 성격과 서비스 교육성과 간의 조절 작용여부를 검증한 결과 학력과는 무관한 것으로 나타났으며, 이는 교육생의 학력수준으로 서비스 교육의 성과를 결정하는 요소가 아님을 알 수 있다.

• KOMUNHWA
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• no.57
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• pp.301-314
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• 2001

1) Traditional university museums use displays and photo collections of antiquities as means for educating present and future generations. But the success in their mission hinges on whether they can induce the gallery to visit the places. Fortunately, sin

• Journal of Digital Convergence
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• v.13 no.8
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• pp.51-57
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• 2015

Digital braille music is an indispensible instrument for the blind persons to enjoy music and to proceed the more professional music education. Producing braille music requires professionals such as braille translators thereby it costs money for an individual to order braille music. Therefore, public libraries involve in producing and distributing braille music. Current status of digital braille music in Korea has been far from the fulfillment with the unmet needs of the blind people for diversity in their music preferences. This paper analyses the present condition of braille music possession in Korea National Library. Based on the analysis, policy proposals has been proposed.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.1
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• pp.63-81
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• 2008

The purpose of this research is to analyze the characteristics and problems of "Reading Cheongju" campaign which started as "One Book, One City" reading promotion campaign in 2006 and conducted three times in two years. The analysis of such steps as the selection and distribution of "one book", reading and discussion. events and programs, financial assistance, public relations, etc. documents both positive and negative aspects of its performance. "Reading Cheongju" campaign helped improve both the image of the Cheongju Information Library and the importance of reading and discussion in the community, while lacking in participation from diverse groups of community members, flexibility in spending public expenses, and cooperation among libraries and other related organizations.

• The Journal of the Korea Contents Association
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• v.13 no.6
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• pp.459-468
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• 2013

This paper is 1) to find out how they recognize medicinal foods, 2) to analyze what make it select for functional restaurants, then which attributes affect on satisfaction and recommendation, 3) and to suggest distinguished guidelines for attracting core customers continuously. The questionnaires are distributed 200 who had only visited in medicinal restaurants and used for data analysis 181 except 19. The findings are summed up as follows; 1. All three factors which are showed 'health managing & prevention', 'functional foods', and 'cuisine presentation' had significant on satisfaction, recommendation, and revisited intention in medicinal restaurant. Among them, 'health managing & prevention' factor had significant highly. 2. Satisfaction variable had affected strongly on recommendation, and also, recommendation had affected on revisited intention.

• Journal of the korean veterinary medical association
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• v.48 no.3
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• pp.144-149
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• 2012

최근의 구제역 발생은 발생규모와 확산속도 면에서 과거에 우리가 경험했던 구제역과는 확연하게 달랐다. 수 많은 가축을 매몰하고, 그 동안의 모든 방역경험을 다 쏟아 부었지만 구제역의 확산속도는 수그러들지 않았다. 그러한 상황에서 더 이상의 가축의 희생을 줄이고, 축산업 자체의 붕괴를 막기 위하여 전국적인 긴급 예방접종은 불가피한 선택이었다고 생각한다. 다행스럽게도 전국적인 긴급 예방접종 이후 단기간에 구제역의 발생은 급격하게 감소되었고, 현재는 임상증상을 나타내는 발생은 거의 자취를 감추었다. 그러나 발생 감소와는 상관없이 앞으로도 당분간은 정기적인 예방접종이 지속될 전망이다. 첫째, 내적으로는 아직도 바이러스 전파원이 될 수 있는 잠복감염 가축(즉 캐리어)이 남아있을 수 있기 때문이며, 둘째, 외적으로는 우리나라 주변국에서 구제역의 발생이 지속되고 있는 상황에서 언제라도 새로운 구제역 바이러스가 국내에 유입될 수 있기 때문이다. 따라서 당분간은 철저한 예방접종을 통하여 구제역이 발병, 확산되지 않도록 하여야 한다. 구제역과 같은 전염병의 확산을 막기 위해서는 감수성이 있는 가축집단에 일정수준의 면역이 유지되어야 하는데, 질병 역학자들은 집단 내 80% 이상의 개체가 면역이 되어야 한다고 한다. 그런데 구제역 예방접종 이후 소는 항체 형성이 잘되는 반면에 돼지는 항체 형성률이 낮게 나타난다는 양돈농가의 호소가 이어지고 있다. 이에 따라 방역당국과 양돈협회에서는 올바른 예방접종 요령에 대한 홍보자료를 작성하여 농가에 배포하고, 전문수의사를 동원한 교육을 계획하고 있다. 본고에서는 구제역 예방접종의 효과를 높이고, 접종 부작용을 줄이기 위하여 어떻게 백신을 관리하고 접종해야 하는지 상세하게 알아보고자 한다.

• Journal of Digital Contents Society
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• v.18 no.5
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• pp.957-967
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• 2017

In this study, factor, is focused on user's psychology and SNS using style, of intention to use SNS continuously being affeted to who want to stop using SNS. This study utilized the foundational frame of PCM and TAM2 and indepednent variable and Mediating variable were based on previous research. I used statistical programs such as AMOS 18.0 and SPSS 18.0 to verify the practical examination of the hypothesis of this study and the questionnaire was distributed to the public and IT students who once used SNS, and made the 443 questionnaires to analyze on final except missing values and insincere responses. The result of study was that intention to use SNS continuously are affected by positive and negative psychological factors and will be helpful to provide a service plan for SNS and establish for marketing strategy.

• Culinary science and hospitality research
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• v.22 no.5
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• pp.325-338
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• 2016

This research aimed to setup the innovativeness, dependability of information, reliability, and sufficiency of information of a mobile eating out application as the precedence factor, and also aimed to present useful information regarding the mobile eating out application by verifying the effect on the continuous use satisfaction levels and long-term orientation for this mobile eating out application. The data collection carried out from February 1 to February 28, 2016, with 441 questionnaires collected from a total distribution of 500 copies, of which 396 were retained. SPSS 22.0 was employed for factor analysis and the reliability verification, while AMOS 22.0 was used for the covariance structure analysis meant to verify the presented research hypothesis. The results are as follows. First, there was found a significant positive effect (+) on continuous use from innovativeness and dependability. On the other hand, sufficiency and reliability appeared not to have a significant effect. Second, there was a positive increase in long-term orientation as continuous use increased. Third, long-term orientation increased in relation to innovativeness. On the other hand, sufficiency, dependability and reliability appeared not to have a significant effect on long term orientation. Accordingly, the useful implications for the eating out application based on the analysis results has been presented.

• Korean Journal of Agricultural and Forest Meteorology
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• v.12 no.4
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• pp.241-263
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• 2010

KoFlux is a Korean network of micrometeorological tower sites that use eddy covariance methods to monitor the cycles of energy, water, and carbon dioxide between the atmosphere and the key terrestrial ecosystems in Korea. KoFlux embraces the mission of AsiaFlux, i.e. to bring Asia's key ecosystems under observation to ensure quality and sustainability of life on earth. The main purposes of KoFlux are to provide (1) an infrastructure to monitor, compile, archive and distribute data for the science community and (2) a forum and short courses for the application and distribution of knowledge and data between scientists including practitioners. The KoFlux community pursues the vision of AsiaFlux, i.e., "thinking community, learning frontiers" by creating information and knowledge of ecosystem science on carbon, water and energy exchanges in key terrestrial ecosystems in Asia, by promoting multidisciplinary cooperations and integration of scientific researches and practices, and by providing the local communities with sustainable ecosystem services. Currently, KoFlux has seven sites in key terrestrial ecosystems (i.e., five sites in Korea and two sites in the Arctic and Antarctic). KoFlux has systemized a standardized data processing based on scrutiny of the data observed from these ecosystems and synthesized the processed data for constructing database for further uses with open access. Through publications, workshops, and training courses on a regular basis, KoFlux has provided an agora for building networks, exchanging information among flux measurement and modelling experts, and educating scientists in flux measurement and data analysis. Despite such persistent initiatives, the collaborative networking is still limited within the KoFlux community. In order to break the walls between different disciplines and boost up partnership and ownership of the network, KoFlux will be housed in the National Center for Agro-Meteorology (NCAM) at Seoul National University in 2011 and provide several core services of NCAM. Such concerted efforts will facilitate the augmentation of the current monitoring network, the education of the next-generation scientists, and the provision of sustainable ecosystem services to our society.

• Journal of the Korean Applied Science and Technology
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• v.37 no.4
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• pp.807-819
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• 2020

The purpose of this study is to investigate the relationship between the motivation to participate in sports for elderly, the factors for fun, leisure satisfaction, and exercise persistence. In order to analyze the data, a total of 200 questionnaires were distributed to senior citizens participating in sports programs at the Senior Citizen Welfare Center in Seoul, and a total of 183 copies (91.5%) of data were used as valid samples excluding 17 unfaithful responses. For data processing, frequency analysis, confirmatory factor analysis, Cronbach's α, concentration validity, discriminant validity, concept reliability, correlation analysis, and structural equation model verification were performed using IBM AMOS 21.First, the motivation to participate in sports for the elderly influenced the fun factor. Second, the motivation to participate in sports for the elderly influenced leisure satisfaction. Third, the motivation to participate in sports for the elderly influenced the exercise continuation. Fourth, the fun factor of sports for the elderly influenced leisure satisfaction. Fifth, the fun factor of elderly sports influenced the exercise continuation. Sixth, the satisfaction of sports for the elderly affected the exercise continuation.