• Title/Summary/Keyword: 중간관리자 리더십

Search Result 15, Processing Time 0.023 seconds

A study on the effect of sensemaking of the chief executives of the social welfare organizations on their leadership development - Centered on the Community Care Centers for the Disabled - (사회복지기관장의 센스메이킹이 리더십 발현에 미치는 영향에 관한 연구 - 장애인복지관을 중심으로-)

  • Lee, Eun Kyung
    • Korean Journal of Social Welfare Studies
    • /
    • v.44 no.3
    • /
    • pp.207-236
    • /
    • 2013
  • This article aims to understand the process of effective leadership in the Community Care Centers for the Disabled(CCCD). Using a qualitative approach and the concept of 'Sensemaking', a term introduced by Weick (1995), I described and explored the process of leadership. Sensemaking enables leaders to have a better grasp of what is going on in their environments. Sensemaking theory offers a perspective on leadership that resolves successfully complex situations surrounding the CCCD. The CCCDs face the environmental changes such as a paradigm shift of disability and a rivalry system with private services. In this time of uncertain change, the CCCDs are in need of leadership of the executives who could reduce complexity with shared meaning. Data were collected over 5 weeks from the 6 CCCDs, through semi-structured interviews, with practitioners, middle managers and chief executives. The interview scripts were thematically analyzed through Atlas-ti programme. The findings showed three subjects, the people's perception of environment, organizational visioning and interactions among post positions. Even though the 6 CCCDs were under the same environment, the perceptions and the enactments of the practitioners were influenced by the chief executives' sensemaking. The important factors of the chief executives' sensemaking were the daily interaction as well as ongoing reflection on their experiences.

Influence of Organizational Health on Customer Orientation: Moderating Effect of Leadership on Middle Managers (간호조직의 건강성이 고객지향성에 미치는 영향: 중간관리자 리더십의 조절효과)

  • Lee, Gyu-Hee;Park, Ok-Sim;Cho, Kyoung Won
    • The Korean Journal of Health Service Management
    • /
    • v.9 no.2
    • /
    • pp.13-22
    • /
    • 2015
  • This study confirmed that the organizational health of nurses have an effect on customer orientation. This survey was conducted March 1 to 31, 2014 and a total of 210 questionnaires were used in the analysis. Descriptive statistics, t-test, ANOVA, factor analysis, and regression analysis were used to analyze the collected data in the SPSS software package. The findings are summarized as follows: First, the business environment and community-oriented organizations on health factors had an influence on customer orientation(p<.05, p<.001). Among the demographic factors, graduating from college as relevant to customer orientation. Seniority and rank in the lower tier showed that customer orientation is vulnerable. Second, when leadership was added to a conventional model, it had no significant effect on the dependent variables. The influence of community-oriented business environment factors on customer orientation was statistically significant(p<.01). In the result, we should apply proper organizational health factors to hospitals by investigating leadership, because there was difference in customer orientation according to type of leadership.

An Effect of Organizational Environment and Commitment on the Operational Risk-Based Internal Control Commitment in Banks (조직환경 및 유효성이 은행의 운영리스크 내부통제유효성에 미치는 영향)

  • Chung, Hae-Won;Kim, Hyun-Soo;Ahn, Yeon-Shick
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2007.11a
    • /
    • pp.3-8
    • /
    • 2007
  • 지난 2004년 6월 24일에 공표된 신BIS 자기자본규제제도에 의거 회원국 은행들에 대한 체계적인 위험관리가 강화되는 상황에서 우리나라도 2009년부터 모든 은행이 신BIS기준을 도입및 적용할 예정이다. 신BIS협약은 운영리스크(부적절한 내부절차, 직원, 시스템)에 대해서도 리스크를 측정하여 은행의 소요 자기자본에 반영토록 하고 있다. 따라서 본 연구자는 은행의 조직환경 변수들이 조직유효성에 영향을 미치고 이들이 또한 내부통제절차의 상시 유효성에 영향을 미치는 지 알아보기 위하여 국내 소재 은행원들을 대상으로 실증분석함으로써 은행들이 효율적인 내부통제를 통해 금융사고를 미연에 방지하고 은행자산의 건전성에 기여하기 위한 지침을 제시하는 관점에서 연구를 진행하였다. 연구결과, 연구모형에서 예상한 바와 같이 조직환경이 내부통제유효성에 직접적으로 영향을 미치지만 조직몰입도나 집단응집력과 같은 조직유효성을 매개로 하여 내부통제유효성에 더욱더 영향을 미치고 있었다. 이러한 점에 비추어 본 연구의 결과를 토대로 은행내 중간관리자의 성향에 따라 개별조직 구성원들의 행동양식이나 가치관에 영향을 미칠 수 있는 현실을 감안하여 장기적인 안목에서 양질의 리더십, 조직문화 그리고 분위기 등 조직환경을 리드해 나갈 수 있도록 관리자들에 대한 교육훈련 및 소양교육을 지속적으로 펼쳐나가는 것이 중요하다고 본다.

  • PDF

A Qualitative Case Study on the Low-Income Divorced Single Parents Self-help Group: Focusing on the Case of 'Jinggomdari' at Wolgye Social Welfare Center (저소득 이혼 한부모 자조집단에 관한 질적 사례연구 - 월계종합사회복지관 '징검다리' 사례를 중심으로 -)

  • Yang, Haewon;Kim, Heesoo;Choi, Jung Sook
    • Korean Journal of Family Social Work
    • /
    • no.53
    • /
    • pp.117-159
    • /
    • 2016
  • This is a case study with the objectives of performing an in-depth investigation of the development process, outcome, and the factors related to the development process of Jinggomdari-the self-help group for divorced single parents at Wolgye social welfare center. Document review, in-depth interviews of the member/practitioner/middle manager, and participatory observations were performed and qualitatively analyzed. The results showed that the development process of Jinggomdari consisted of 4 phases including initiation, formation of basis, growth, and expansion/independence. Two categories including 'nurturing abilities and growth as an individual or within families or communities' and 'beyond Jinggomdari, into society', 6 subcategories, and 31 concepts were derived as the outcome. In terms of the factors related to the development process and outcome, 6 categories including 'members participating with sympathy despite various issues', 'outstanding and stabilized leadership', 'commitment of the practitioners showing utmost efforts despite shortcomings', 'effective functions as the hub supporting the low-income divorced single parents families based on the institution's firm determination', 'mixed group showing cautious but synergistic effects', 'dilemma of managing the low-income divorced single parents self-help group and lack of manual for management', 20 subcategories, and 61 concepts were derived. Management issues concerning low-income divorced single parents' self-help group was discussed based on these results.

A Study on the Activation Factors of Voluntary Community Activities in Neighborhood Parks - Based on the People Who Love Chamsaem in Sejong City - (근린 생활권 공원에서의 자발적 공동체 활동의 활성화 요인에 관한 연구 - 세종시 '참샘을 사랑하는 모임'을 대상으로 -)

  • Kim, Woo-Joo;Lee, Cha-Hee;Sung, Jong-Sang
    • Journal of the Korean Institute of Landscape Architecture
    • /
    • v.46 no.2
    • /
    • pp.37-51
    • /
    • 2018
  • Recently, urban parks are required to actively participate with residents in order to strengthen social functions and maintain sustainable management. This study analyzed the formation process of volunteer resident groups (Chamsamo) in the neighborhood parks in which local residents can participate in an ongoing basis based on the solidarity of a daily living space. The important factors in the activation of resident activity are derived from 5 aspects including resources, local area, resident group capacity, resident group role, and public support. The results of the study are as follows. 1) Life-friendly resources: It was important to find life-friendly resources such as 'Chamsaem' in the park. The combined resources of continuous human activities provided various benefits to the residents. This has led to stronger attachment and community activities to continue to utilize attractive resources in the park. 2) Sharing Common Daily Spaces and Expansion: As the Chamsamo activities were centered around the neighborhood, the network of activists in the local community expanded. This led to continued resident interest and favorable participation as well as to the regional expansion of Chamsamo activities. 3) Park management as part of everyday life: Park management became a part of everyday life, and pleasant park management was facilitated by utilizing the talents of the residents, who carried out diverse activities and constantly streamlined their hard labor. 4) Chamsamo's Leadership Linking Residents and the Public Sector through Leading Park Management Activities: Chamsamo served as a middle leader in linking the public sector and its users. 5) Role and Support of the Public Sector: In order to be able to sustain the activities of residents, the government's willingness to support the resident-led activities of the park in planning and operating the public sector was required. In the public management system of the park, support for residents' activities such as financing, education, and consulting was necessary.