• Title/Summary/Keyword: 종사자 집단

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The Effect of Real Estate Information Systems Quality on System Use and User Satisfaction (부동산정보시스템품질이 시스템 활용과 이용자 만족에 미치는 영향)

  • Lee, Chan Ho;Moon, Hong Kook
    • Journal of Digital Convergence
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    • v.11 no.11
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    • pp.243-249
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    • 2013
  • In our country, the real estate information system is operated by public and private institutions to trade real estate effectively from the 1990s. The purposes of this study is as follows: First, this study is aimed to examine how the system quality, information quality and service quality of the real estate IS is related with the system use and user satisfaction. In addition real estate practitioners and real estate non-practitioners is to investigated how different. Regression and t-test analysis was carried out as statistical analysis and survey data was used. The result is as follows: First, in the real estate non-practitioners group, system quality has significant negative impact on the user satisfaction. Second, information quality has significant impact on the user satisfaction in the real estate non- practitioners group. One limitation of this study is that it is limited to the real estate agents among various groups that use the IS. Thus, in the future studies, the target group should be extended to other various groups and more specific IS among various ones should be studied in a more practical way.

Identification of Latent Profiles in Perception of Work Environment among Workers in Residential Facilities for People with Disabilities (장애인거주시설 종사자의 직무환경인식 잠재프로파일에 따른 직무만족도 차이)

  • Lee, Hyun Jung
    • Journal of the Korea Convergence Society
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    • v.10 no.8
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    • pp.237-243
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    • 2019
  • This study used latent profile analysis to identify heterogeneous subgroups with respect to the perception of work environment among workers in residential facilities for people with disabilities. The final model yielded five latent profiles of the perception of work environment: 'low workload group' who scored low in time pressure and job responsibility, 'discrimination perception group' who scored low in supervisor support and high in sex and academic/regional discriminations, 'positive perception group' who scored high in work autonomy and peer and supervisor supports, 'high workload group' who scored high in workload, time pressure, and job responsibility, and 'average group' who scored average in most areas. In the case of job satisfaction, positive perception group was the highest, followed by average group, low and high workload groups, and discrimination perception group.

A Convergence study on Interpersonal Relationship Skills and Job Stress among Social Welfare Residential Facility Worker: Focusing on Intervention through TSL program (사회복지생활시설 종사자의 대인관계 기술과 직무스트레스에 관한 융합 연구: TSL 프로그램 개입을 통한 의생명과학적 효과 검증)

  • Choi, Jang Won
    • Journal of the Korea Convergence Society
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    • v.10 no.3
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    • pp.227-236
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    • 2019
  • The purpose of this study is to examine the effect of TSJ-JSM (Job Stress Management) program, which was developed for improving interpersonal relationship and mitigating job stress among social workers through convergence methods with biomedical and social scientific measurements. In order to achieve the purpose, utilizing quasi-experimental design with non-equivalent control group design was applied. Participants were recruited among social welfare residential facility workers with volunteer intention, and 21 participants divided into three groups randomly: experimental, comparison, and control groups consisted of 7 workers respectively. TSL-JSM program consisted of 12 sessions were implemented to experimental group, on the other hands, other employee assistant program with 12 stages was applied to comparison group. Data analysis for verification of TSL-JSM program was conducted with SPSS 25.0. Both social scientific and biomedical scientific measures show that TSL-JSM program has most strong effects on enhancing interpersonal relationship skills and allaying level of job stress by levels of increased HRV SDNN and decreased Corisol.

An Analysis of the Differences in the Steps of the Demographic Characteristics in Security Company (인구통계학적 특성에 따른 시큐리티업 종사자의 차이 분석 : 서비스지향성과 서비스품질 및 경영성과를 중심으로)

  • Min, Jae-Ki;Han, Sang-Cheul
    • Korean Security Journal
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    • no.20
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    • pp.141-177
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    • 2009
  • The purpose of this study is to identify the effects of service orientation perceived by employees of security companies on service quality and management performance based on service orientation theory. To test this, 345 participants were sampled from the security companies located in Seoul and Gyeonggi area using stratified cluster random sampling, and then frequency analysis, exploratory factor analysis, t-test, one-way ANOVA analysis and path analysis of the resulting data were conducted using SPSS 15.0 program. Conclusions derived from the aforementioned analytical methods are as follows: there were difference in service orientation according to demographic characteristics. And results from analyses showed that service leadership, which is sub factor of service orientation, was highly evaluated by the male group, and the customer service, by the participants of having college education and more, and the service system, by the group of the income bracket between 1.51 and 2 Million Won.

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Latent Profile Analysis Method Application in the Job Satisfaction Types and Predictive Factors of Social Welfare Institution Workers (잠재프로파일 분석방법 적용을 통한 사회복지시설 종사자의 직무만족도 유형과 예측요인)

  • Hyoung-Ha Lee
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2023.01a
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    • pp.177-179
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    • 2023
  • 본 연구에서는 사회복지시설 종사사의 직무만족도 유형을 살펴보고 유형별 예측변인과의 영향관계를 검증하였다. 이러한 연구목적을 검증하기 위해 보건복지부의 '사회복지시설 실태조사'(2014년) 데이터에서 직무만족도 변인에 모두 응답한 11,660명을 최종 분석하였다. 잠재프로파일 분석결과, 사회복지사의 직무만족도 유형은 4집단으로 나타나 '최상 직무만족도집단', '중상 직무만족도집단', '중간 직무만족도집단', '최하 직무만족도집단'으로 명명하였다. 다항로지스틱 분석결과, CLASS4(최상 직무만족도집단)를 준거집단으로 하여 CLASS1(최하 직무만족도집단)과 비교해 노동강도대비 보수수준 평가, 타직종대비 보수수준 평가, 시설안전도, 인권보장도를 높게 인식할수록 CLASS4(최상 직무만족도집단)에 속할 확률이 높아지는 것으로 나타났다. 다만, 이직의사는 낮을수록 CLASS4(최상 직무만족도집단)에 속할 확률이 높아지는 것으로 나타났다. CLASS4를 준거집단으로 하여 CLASS2집단, CLASS3집단도 비교분석 하였다.

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A qualitative study on the experiences of community child center workers to deal with the mental health of children and adolescents (지역아동센터 종사자의 아동청소년정신건강 문제 대처경험에 관한 질적 연구)

  • Bae, Eun Kyung
    • Journal of the Korean Society of Child Welfare
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    • no.56
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    • pp.33-68
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    • 2016
  • This study aimed to explore the experiences of community child center workers about how they have dealt with the mental health of children and adolescents who use such centers. For this study, we used a sample of ten community child center workers, who were divided into two groups and who participated in four focus group interviews. The results revealed four themes and twelve sub-themes: "the reality of facing children's mental health issues," "dealing with children's mental health issues and limitations," "know-hows accumulated from experiences and visible changes," and "remaining tasks--the workers who cannot give all." Based on the results the implications of promoting the mental health of children at community child centers were discussed.

A study on analysis of difference in forest fire prevention system between agriculturist and public service personnel (영농소각으로 인한 산불에 대한 영농 종사자와 공무원간의 인식 차이 분석에 관한 연구)

  • Park, Houng-Sek;Lee, Si-Young;Lee, Byung-Doo;Koo, Kyo-Sang
    • Proceedings of the Korea Institute of Fire Science and Engineering Conference
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    • 2010.04a
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    • pp.472-480
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    • 2010
  • 작은 국토 면적에 비해 잦은 산불피해가 발생하는 우리나라에서 영농활동을 위한 소각은 산불의 중요한 원인이므로, 이를 방지하기 위해서는 발화원인자인 영농인들의 의식조사와 관리주체인 산불관련 담당공무원의 의식조사가 필요하다. 이를 위해 영농으로 인한 소각행위가 빈번한 지방자치단체를 대상으로 영농소각으로 인한 산불 금지와 관련된 제도에 대한 설문조사를 실시하였다. 조사결과 소각 금지법에 대해 영농종사자들은 대체로 긍정적으로 인식하고 있었으며, 공무원들도 산불예방에 효과가 있다고 인식하는 것으로 보아 소각 금지법은 산불예방을 위해 지속되어야 할 것으로 판단된다. 영농종사자와 공무원 모두 공동소각이 산불예방에 효과가 있다고 답변하였으며, 이에 대한 활성화 방안이 필요할 것으로 판단된다. 소각 금지 거리 100m에 대한 적정성은 영농종사자와 공무원 집단 모두 긍정적으로 인식하는 것으로 나타났으며, 소각신청 허가서의 산불예방효과에 대해서도 양 집단 모두 긍정적인 인식을 가지는 것으로 나타났다. 영농폐기물 소각 근절을 위해 영농종사자들은 '기간 내의 신고에 의한 합법적인 소각'을 가장 필요한 대책이라고 인식하고 있었다.

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Studies on the Hand Hygiene Practices of Food-Service Workers: A Comparison of Fast Food Restaurant Workers and Full-service Restaurant Workers (조리종사자의 손 위생관리에 관한 연구 - 패스트푸드점 및 일반음식점 종사자의 비교 -)

  • Kim, Jong-Gyu;Park, Jeong-Yeong;Kim, Joong-Soon
    • Journal of Food Hygiene and Safety
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    • v.27 no.3
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    • pp.215-223
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    • 2012
  • This study was performed to investigate hygienic behavior of food workers on the awareness of hand-washing, and the microbial load of their hands. This study focused on the comparison of fast food restaurant workers and full-service restaurant workers. A questionnaire survey and microbiological analysis were carried out for thirty fast food restaurant workers and forty full-service restaurant workers. Samples for microbiological analysis were collected through the glove-juice method from the hands of the food workers, and were analyzed for the presence of aerobic plate counts, total coliforms, fecal coliforms, Escherichia coli, Staphylococcus aureus, and Salmonella spp. Microbiological analysis was done according to the Food Code of Korea. In the survey, significant differences (p < 0.05) were found between the fast food restaurant workers and full-service restaurant workers in the use of hand washing tools and method of turning off water. More full-service restaurant workers responded to wash their hands after touching face, hair, or clothes; after handling raw food materials, and more fast food restaurant workers periodically (p < 0.05). Aerobic plate counts were higher in fast food restaurant workers while total coliforms were higher in full-service restaurant workers (p < 0.05). No remarkable difference was found between the two groups in the load of fecal coliforms, E. coli, S. aureus, and Salmonella spp. Poor hand hygiene practices were indicated by the positive results for E. coli, S. aureus, and Salmonella spp. on the hands of some food workers in both groups. The findings of this study emphasize the need for strict adherence to hand hygiene compliance among the food workers.

A Study on the Information Needs and User Behaviors of Advertising Group (광고분야 종사자의 정보요구와 이용행태에 관한 연구)

  • 최성진;곽승진
    • Proceedings of the Korean Society for Information Management Conference
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    • 1995.08a
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    • pp.93-96
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    • 1995
  • 본 연구는 광고정보 이용자들의 정보요구와 이용행태에 있어서 이용집단 사이에 어떠한 차이가 있는지를 밝히려 하였다. 자료의 수집은 광고회사 자료실 이용자들에게 질문지를 배포수집하여 광고기획집단과 제작집단으로 구분하여 SPSS를 이용하여 분식하였다. 연구결과 광고기획집단은 제작집단에 비하여 통계자료, 데이터베이스의 이용도가 높지만 자료실 이용도는 낮은 것으로 밝혀졌다. 대부분의 광고정보 이용자는 당면문제의 해결과 광고관련된 새로운 정보를 입수하기 위하여 소속기관 자료실의 자료에 본인이 직접 접근하며, 입수한 자료가 불충분하다고 생각될 때 유사한 관련자료를 찾거나 자료실 직원에게 도움을 요청한다.

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The Difference on Perception of Restaurant Servers' Communication Competence between Customers and Workers: A Study on Communication Skill, Empathy Skill, and Satisfaction of Communication (외식업 종사자의 소통에 관한 고객과 종사자의 인식 차이: 소통능력과 공감능력의 인식과 소통만족에 관하여)

  • Lee, Sang-Hoon;Ryu, Choonryul
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.88-100
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    • 2020
  • This study explored the impact of perceiving communication and empathy skills of workers in the food service industry on communication satisfaction. This study surveyed 715 customers and workers. First, the result showed that the higher the people thought communication skills of worker were, the higher they felt satisfaction on communication in restaurants for both customers and workers. Workers perceived their communication kills better than customers did. Second, the higher the people thought empathy skills of worker were, the higher they were satisfied on communication in restaurants for both customers and workers. Workers perceived their empathy kills better than customers did. Lastly, multiple regression analysis results showed that communication and empathy skills independently had the impact on communication satisfaction for customers. But only communication skills had the impact on satisfaction amongst workers. Maybe the impact of empathy skill was included with that of communication skills. This indicated that there existed the perceptual difference between customers and laborers about communication satisfaction.