• Title/Summary/Keyword: 종사자 근무환경 특성

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Structural Relationship between Working Environment, Manager's Trust, and Service Quality of Workers in Elderly Medical Welfare Facilities (노인의료복지시설 종사자들의 근무환경과 관리자 신뢰, 서비스 질과의 구조적 관계)

  • Kim, Mi-Suk;Jeong, Heaeng-Jun
    • Journal of Convergence for Information Technology
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    • v.11 no.2
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    • pp.163-172
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    • 2021
  • This study aims to establish a research model to analyze the structural relationship between the working environment of the elderly medical welfare facility workers, the trust of the manager, and the quality of service. As a result, first, it was found that there was a significant causal relationship among service quality in the working environment of the elderly medical welfare facility workers. Second, it was found that there was a significant causal relationship between the working environment and the trust of managers of the elderly medical welfare facility workers. Therefore, in order to achieve the goal of the elderly medical welfare facility and improve the quality of service, it is necessary to create a working environment and establish a trust relationship among members. In addition, in order to cultivate competency and provide high-quality services for the elderly medical welfare facility workers, managers need to understand the individual characteristics of members, and to assign duties according to roles, accurate division of duties and personnel management are required.

Relationship between Career management activities and Satisfaction with the working environment compared to career goals of Hospital Administration workers (대학병원 및 종합병원 행정직 종사자들의 경력관리활동과 경력목표 대비 근무환경 만족도 간의 관계)

  • Park, Ki-Hyeok;Ha, Au-Hyun
    • Journal of Convergence for Information Technology
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    • v.10 no.7
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    • pp.168-175
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    • 2020
  • The purpose of this study was to identify how career management activities of hospital administration workers are related to the satisfaction with the working environment compared to career goals. The research method collected survey data from April 1, 2020 to April 15, 2020 for hospital administration workers, and conducted t-test, ANOVA, logistic regression. According to the analysis, career management activities and the satisfaction with the working environment compared to career goals of hospital administration workers was slightly above the normal level, and there were no significant differences between university hospitals and general hospitals. And Satisfaction with the working environment compared to career goals showed that there was a significant positive impact on the mentor relationship formation activities for career management at the individual level. These results are thought to be useful information for setting career management plans for hospital administration workers.

The Effect of Work Environment on Job Stress and Job Satisfaction of Facility Security Worker (시설경비업 종사자의 근무환경이 직무스트레스와 직무만족에 미치는 영향)

  • Jung, Sung-Bae
    • Korean Security Journal
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    • no.61
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    • pp.255-283
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    • 2019
  • This study conducted a survey of 315 facility security workers in Daejeon, South Chungcheong Province and Gyeonggi Province for about a week from August 7 to August 13, 2019 to identify the impact of work environment and job stress on job satisfaction, and finally collected 293 of the total 315 parts of the data, excluding non-response and inappropriate responses. The STATA 14.2 Statistical Package Program was used for analysis of the collected data, frequency analysis was performed to determine the distribution ratio of the subjects, and reliability analysis and correlation analysis were performed with respect to the established key variables. Next, t-test and one-way ANOVA were conducted to verify differences in work environment, task stress and task satisfaction factors according to demographic characteristics, and the results were as follows: There were differences in work environment, job stress and job satisfaction recognition depending on demographic characteristics. In detail, the factors for the work environment indicated significant differences in age, academic background, number of years of service, wages and types of service in the recognition of the work environment. Job stress factors indicated significant differences in age, education, wages and types of service in job stress recognition. In job satisfaction factors, age, academic background, number of years of service and wages (monthly benefits) showed significant differences in job satisfaction recognition. In addition, the results of multiple regression analyses to identify the working environment, job stress, and job satisfaction are as follows. The working environment has had a positive impact on job satisfaction, and the better the job environment, promotion and organizational characteristics, the higher the job satisfaction. It has been shown that job stress has had a negative impact on job satisfaction, conflict of relationship (promoting colleagues). job autonomy increases job satisfaction, and job satisfaction decreases when job requirements and job insecurity increase. In terms of the impact of work environment on job satisfaction, the higher the work promotion, job environment and organizational characteristics, the higher the job satisfaction level, the report showed. According to these studies, the better the working environment, the lower the job stress, and the lower the job stress, the higher the job satisfaction. In addition, the better the working environment, the more satisfied the job was found to be, and the empirical research result was verified that improvement of the working environment of security workers can reduce job stress and improve job satisfaction through improvement of the working environment.

A Multi-layered Analysis Study on the Effectiveness Evaluation of the Social Welfare Errand Center (사회복지심부름센터 효과성 평가에 대한 다층분석 연구)

  • Song, Woon-Yoon;Do, You-Hee
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.662-675
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    • 2021
  • In order to evaluate the effectiveness of the Jeollabuk-do social welfare errand center, this study focused on identifying the effects of users' personal characteristics and workers' job environment characteristics on user satisfaction. The data analyzed are survey data collected from users and workers at 11 social welfare errand centers in each city and county in Jeollabuk-do. In the detailed analysis, the first-level independent variable for the users' personal characteristics, the second-level independent variable for the worker's job environment characteristics, and the user satisfaction were set as the dependent variables, and then a hierarchical linear model analysis model was applied. As a result of the analysis, it was confirmed that households with disabilities, sense of job value, job stress, role overload, and salary satisfaction had a significant effect on the service satisfaction of users. The results of this analysis show that the characteristics of the job environment of the workers have a major effect on the satisfaction of service users. This suggests that there is a strong need for improvement in the fields.

The Impact of Job Satisfaction of Vocational Rehabilitation Professionals on the Quality of Life (장애인직업재활시설 종사자의 직무만족이 삶의 질에 미치는 영향)

  • Nam, Hee Soo
    • Journal of Agricultural Extension & Community Development
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    • v.20 no.1
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    • pp.41-69
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    • 2013
  • The analytical result indicates that their sociological variables including education background, age and marital status, and job satisfaction factors including employment term, job title, compensation, organization, promotion, colleague, job transfer have a significant impact on the quality of their life. This means that their job satisfaction affects the quality of life. In other words, it is necessary to create an environment which can offset their complaints about job environment and conditions and furthermore, generate a sense of pride and a rewarding experience. The study suggests transparent, fair HR system and continuous training and management in consideration of employees' qualification, experience and interest to boost a sense of pride and social recognition and increase the level of job satisfaction as a result. In line with this approach, their dedication to bringing positive changes in local communities is also essential.

The Effect on the Life Satisfaction of the Workers in the Shift Work Service: The Fifth Korean Working Conditions Survey (교대근무 서비스 종사자의 생활만족도에 미치는 영향: 제 5차 근로환경조사를 이용하여)

  • Kim, Hyeon-Ah;Lim, So-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.1
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    • pp.178-187
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    • 2021
  • This study is a descriptive correlation study to identify the factors affecting life satisfaction for shift service workers and is a secondary data analysis study using the raw data from the Fifth Korean Work Environment Survey. Five hundred and seventy-seven study subjects were selected from 20-year-old wage workers who had more than one year of work experience at the time of the survey and had worked more than 40 hours a week. The analysis used SPSS 23.0 WIN, including a t-test, one-way ANOVA by Scheffe test, Pearson's correlation oefficients, and Hierarchical multiple regression analysis. Regarding the general characteristics of the subjects, there was a difference in life satisfaction according to age, educational level, industrial type, and subjective health status. The higher the work-life balance and work satisfaction of the shift service worker, the higher the life satisfaction. In addition, social support had a moderating effect on the relationship between work-life balance and work satisfaction of shift service workers. Active social support, work satisfaction, and work-life balance improvement promotion programs were developed and applied to shift work service workers considering the factors influencing life satisfaction, thereby improving the life satisfaction of work shift service workers.

The Effect of Some Dental Clinic Workers' Working Environment and Health Habit Upon Their Musculoskeletal Disorder Subjective Symptom (일부 치과종사자들의 근무환경과 건강습관이 근골격계 자각증상에 미치는 영향)

  • Kim, Chang-Hee;Nam, Soo-Hyoun;Lee, Ji-Youn
    • Journal of dental hygiene science
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    • v.9 no.5
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    • pp.531-538
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    • 2009
  • This study examined the musculoskeletal symptom experience rate of some dental clinic workers and the factors influencing musculoskeletal symptoms according to their working environment and health habit. To that end, between March 9 and March 28, 2009, 200 workers at dental clinics in Chungcheong-do were surveyed using the self-administered questionnaire method. The data were analyzed using the SPSS WIN 12.0 program. The following conclusion was reached. 1. One-year musculoskeletal symptom experience rates of the subjects were categorized according to pans of the body: shoulders - 60.5%, lower limbs (legs, knees, and feet) - 57.0%, the lumbar region (back and waist) - 56.0%, the neck - 51.0% and the upper limbs (arms, wrists, and fingers) - 32.0%. 2. In general characteristics, a statistically significant difference was found according to gender, age, education, position, and oral health state. In working environments, a statistically significant difference was found according to work experience, the average daily number of patients handled, the average daily working hours, the posture for diagnosis, and satisfaction over work. In health habit, a statistically significant difference was found according to regular exercise, regular examination, and regular eating habit. 3. Factors influencing musculoskeletal symptoms were examined. As a result, influencing the musculoskeletal symptom experience were satisfaction over work among working environment characteristics, and regular exercise among health habit characteristics.

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A Study on the Job Satisfaction and Self-esteem of Dental Personnels (치과종사자들의 직무만족도와 자아존중감에 관한 연구)

  • Kim, Kyung-Mi;Kim, Chang-Hee
    • Journal of dental hygiene science
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    • v.3 no.2
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    • pp.71-76
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    • 2003
  • The purpose of this study was to investigate the relationship of job satisfaction and self-esteem of dental hygienists and nurse's aides. Data were obtained from 327 dental hygienists and nurse's aides who were working at dental clinics, hospitals located in Seoul city. The results, derived from using the SPSS 10.0, were as follows: (1) The level of job satisfaction was 3.02 point, the level of self-esteem was 3.41 point. (2) Service organization and types of occupation have influenced meaningfully on job satisfaction. Hospitals(3.14) are higher than dental clinics(3.0), dental hygienists(3.14) are higher than nurse's aides(2.92). (3) Service organization and types of occupation have influenced meaningfully on self-esteem. Hospitals(3.55) are higher than dental clinics(3.39), dental hygienists(3.52) are higher than nurse's aides(3.31). (4) The correlation between job satisfaction and self-esteem of dentistry employee showed statistically significant correlation.

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A Study of the Factors Influencing the Staff Members' Recognition of the Level of Ethical Management in the Elderly Welfare Institutions (노인복지기관 종사자의 윤리경영수준 인식에 대한 영향 요인 연구)

  • Lim, HyoSoon;Kim, HyeWook;Joo, HyeonAah;Kim, SungHyun;MENG, XIANGQI
    • 한국노년학
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    • v.38 no.3
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    • pp.395-408
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    • 2018
  • The purpose of this study is to investigate the effects of staffs' general characteristics and institutional characteristics on the staff members' recognition of the level of ethical management in the elderly welfare institutions and to provide basic materials for raising standard of ethical management in the elderly welfare institutions. For this purpose, we conducted a questionnaire survey using structured self-filling-type questionnaires for 245 staffs of elderly welfare institutions in Seoul and Gyeonggi-do. This study sets general characteristics of staffs and institutional characteristics as the independent variables and the staff members' recognition of the level of ethical management as the dependent variable. The variables are investigated through the descriptive statistics such as frequency, percentage and average analysis, and the difference of effect on the staff members' recognition of ethical management in the elderly welfare institutions by each independent variable was analysed by t-test, ANOVA and multiple regression analysis. The results of the study shows that in terms of general characteristics of staffs, the higher male to female ratio and the higher educational level; and in institutional characteristics, the less experience in basic ethics education and the better ethical working environment of the institution are the positive factors for that the staff members estimate the level of ethical management of their workplace high. Based on these results, for making staff members recognize the level of ethical management in the elderly welfare institutions higher, we should create actual atmosphere of the ethical working environment in the institution and implement not formal but step-by-step intensive ethics education that make employees can apply it in the real situations. In conclusion, this study gives the practical suggestions for improving the staff members' recognition of ethical management level in the practice field of elderly welfare on the fast-changing trends including downsizing and privatization.

Research on Job Satisfaction and Organizational Immersion, Job Stress by DISC Behaviors Pattern of Hospital Staffs (보건직 종사자의 행동유형(DISC)별 직무만족과 조직몰입, 직무스트레스에 관한 연구)

  • Kim, Ji-Hee;Kim, Mi-Young
    • Proceedings of the KAIS Fall Conference
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    • 2011.05b
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    • pp.917-919
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    • 2011
  • 본 연구는 보건직 종사자의 행동유형에 따른 직무만족 및 조직몰입, 직무스트레스를 파악하여 바람직한 행동패턴을 제시하고자 시도하였다. 연구방법 : 부산 및 울산광역시의 종합병원과 병의원에서 1년이상 근무한 보건직 종사자 240명 중 자료의 누락이 없는 184명을 최종 분석 대상으로 하였다. 자료의 분석은 SPSS WIN 18.0을 사용하여 대상자의 일반적 특성 및 업무환경적 특성은 실수와 백분율로 행동유형에 따른 조직몰입과 직무만족, 직무스트레스는 ANOVA로 분석하였다. 연구결과 : 보건직 종사자의 행동유형에 따른 직무만족, 조직몰입에는 유의한 차이가 없었으나, 직무 스트레스에는 유의한 차이가 있었다.

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