• 제목/요약/키워드: 종사자특성

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The Effects of Customer Aggression on the Job Stress and Emotional Burnout of Security Guards in Casino (카지노 고객의 공격성이 시큐리티 종사자의 직무스트레스 및 소진에 미치는 영향)

  • Chun, Yong-Tae
    • Korean Security Journal
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    • no.23
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    • pp.87-107
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    • 2010
  • The purpose of this study is to examine the effects of customer aggression on the job stress and emotional burnout of security guards in casino. Investigating tools used questionnaire, the sampling was drawn from security guards at 6 casinos which had more than 30 security guards. To this study, the partisans of the study were 269 people. Data for creation for questionnaire is completely computed processing and using SPSS 15.0 Windows that is social studies scholastic mantle command program after imputed encoding according to each purpose. Analyzing techniques to use for analysis of data enforced technology figure analysis, factor analysis, reliability analysis, t-test, one-way ANOVA, multiple regression analysis. Through data analysis by such method and procedure, conclusion that gets in this research is as following. First, exposure that is difference that keep in mind partially as result that verify difference of aggression according to demographical features, job stress and emotional burnout that is security guard's in casino. Second, exposure that is difference that keep in mind as statistical as result that verify effect that customer aggression gets in job stress of security guards in casino. Third, exposure that is difference that keep in mind as statistical as result that verify effect that customer aggression gets in emotional burnout of security guards in casino.

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Relationship between Career management activities and Satisfaction with the working environment compared to career goals of Hospital Administration workers (대학병원 및 종합병원 행정직 종사자들의 경력관리활동과 경력목표 대비 근무환경 만족도 간의 관계)

  • Park, Ki-Hyeok;Ha, Au-Hyun
    • Journal of Convergence for Information Technology
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    • v.10 no.7
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    • pp.168-175
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    • 2020
  • The purpose of this study was to identify how career management activities of hospital administration workers are related to the satisfaction with the working environment compared to career goals. The research method collected survey data from April 1, 2020 to April 15, 2020 for hospital administration workers, and conducted t-test, ANOVA, logistic regression. According to the analysis, career management activities and the satisfaction with the working environment compared to career goals of hospital administration workers was slightly above the normal level, and there were no significant differences between university hospitals and general hospitals. And Satisfaction with the working environment compared to career goals showed that there was a significant positive impact on the mentor relationship formation activities for career management at the individual level. These results are thought to be useful information for setting career management plans for hospital administration workers.

The Effect on the Life Satisfaction of the Workers in the Shift Work Service: The Fifth Korean Working Conditions Survey (교대근무 서비스 종사자의 생활만족도에 미치는 영향: 제 5차 근로환경조사를 이용하여)

  • Kim, Hyeon-Ah;Lim, So-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.1
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    • pp.178-187
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    • 2021
  • This study is a descriptive correlation study to identify the factors affecting life satisfaction for shift service workers and is a secondary data analysis study using the raw data from the Fifth Korean Work Environment Survey. Five hundred and seventy-seven study subjects were selected from 20-year-old wage workers who had more than one year of work experience at the time of the survey and had worked more than 40 hours a week. The analysis used SPSS 23.0 WIN, including a t-test, one-way ANOVA by Scheffe test, Pearson's correlation oefficients, and Hierarchical multiple regression analysis. Regarding the general characteristics of the subjects, there was a difference in life satisfaction according to age, educational level, industrial type, and subjective health status. The higher the work-life balance and work satisfaction of the shift service worker, the higher the life satisfaction. In addition, social support had a moderating effect on the relationship between work-life balance and work satisfaction of shift service workers. Active social support, work satisfaction, and work-life balance improvement promotion programs were developed and applied to shift work service workers considering the factors influencing life satisfaction, thereby improving the life satisfaction of work shift service workers.

The Effect of Organizational and Care Worker Related Factors on Client Violence Occurring at Nursing Homes (노인요양시설의 기관 및 종사자 관련 요인들은 클라이언트 폭력에 어떠한 영향을 미치는가?)

  • Lee, Yeokyung;Lee, Sunhae;Hwang, Hwan
    • Korean Journal of Social Welfare
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    • v.65 no.4
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    • pp.221-243
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    • 2013
  • The purpose of the study was to investigate the effect of organizational and care worker factors on client violence occurring at nursing homes in Korea, and to provide an empirical basis on which to draw strategies for prevention and reduction of client violence. A survey was conducted on 253 care workers from 23 nursing homes located in 16 regions nationwide, and multiple regression models were analyzed to examine the effect of worker demographic variables, education and experience, work related characteristics, working conditions, and organizational risk management system on client violence. The respondents reported their experience of violence from the most frequent to the least in the order of physical, verbal, others, property damage, and sexual in nature; only half of their employers were implementing an organizational risk management system. In the regression analysis on client violence of all types combined, risk management procedures and supervisor leadership were found statistically signifiant. Based on these results, implications were discussed for agency efforts in improving risk management procedures and leadership training of supervisors.

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Analysis of Examining Facotrs Affecting the Intention to Accept Artificial Intelligence Technology by Creative Artists and Cultural Practioners (문화예술 종사자의 인공지능 기술 수용 의도에 영향을 미치는 요인들에 대한 연구)

  • Sang-Wook Park;Heeyoung Cho
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.24 no.2
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    • pp.7-14
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    • 2024
  • This study intendss to prepare specific support measures for cultural industry practioners and artists to respond to the development of artificial intelligence (AI) based on how they understand and accept AI. To this end, the acceptance attitude of practioners in the arts and cultural sectors toward AI technology was investigated based on the technology acceptance models and theories. The results show that, firstly, personal characteristics and service characteristics, which are influencing factors, have an effect on perceived usefulness, perceived ease of use, and intention to use AI services. Secondly, when there are perceived ease of use and perceived usefulness in AI services, innovative and effective personal characteristics reinforce the intention to use artificial intelligence services. It is expected that this study can be used as a reference for establishing policy measures to support cultural artists related to AI technology.

A Study on the Job Satisfaction and Self-esteem of Dental Personnels (치과종사자들의 직무만족도와 자아존중감에 관한 연구)

  • Kim, Kyung-Mi;Kim, Chang-Hee
    • Journal of dental hygiene science
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    • v.3 no.2
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    • pp.71-76
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    • 2003
  • The purpose of this study was to investigate the relationship of job satisfaction and self-esteem of dental hygienists and nurse's aides. Data were obtained from 327 dental hygienists and nurse's aides who were working at dental clinics, hospitals located in Seoul city. The results, derived from using the SPSS 10.0, were as follows: (1) The level of job satisfaction was 3.02 point, the level of self-esteem was 3.41 point. (2) Service organization and types of occupation have influenced meaningfully on job satisfaction. Hospitals(3.14) are higher than dental clinics(3.0), dental hygienists(3.14) are higher than nurse's aides(2.92). (3) Service organization and types of occupation have influenced meaningfully on self-esteem. Hospitals(3.55) are higher than dental clinics(3.39), dental hygienists(3.52) are higher than nurse's aides(3.31). (4) The correlation between job satisfaction and self-esteem of dentistry employee showed statistically significant correlation.

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Effect of Exercise Behavior Change of Casino Securities on Their Self-efficacy (카지노 시큐리티 종사자의 운동행동 변화과정이 자기효능감에 미치는 효과)

  • Chun, Yong-Tae
    • The Journal of the Korea Contents Association
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    • v.9 no.8
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    • pp.285-293
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    • 2009
  • The purpose of this study is to closely examine the effect of exercise behavior change of casino securities on their Self-efficacy. This observation takes place in casino enterprises in the whole country. Within these areas, we set the selected employees as the targeted sampling unit, we extracted the specimen, using the stratified cluster random sampling with the quota sampling, putting a weigh on the specimen of focused areas. Among 420 persons sampling unit, we have excluded 47 copied which seem to be insincere, and actually used 373 copies in this study. Evaluation forms are used as a study method; each form consists of continuance 5 points Likert scales and nominal/proportional scaling and used after excluding a test through the analysis of validity and reliability. After encoding and inputting the framing completed data along with each purpose, it was computerized by computer process, making use of SPSS 15.0 version. Through the data analysis according to these methods and procedures, the result on this study is described below. First, the exercise behavior change process the self-efficacy according to socio-demographic characteristics make a difference. Second, the self-efficacy according to socio-demographic characteristics make a difference. Third, the exercise behavior change process influence on the self-efficacy.

A Study on Work Stress, Satisfaction, and Dementia Attitudes of Social Care Work Force of Dependent Elders (노인시설 종사자의 업무스트레스, 업무만족, 치매 및 인간중심보호 인식 연구: 사회복지사, 간호사, 생활지도원의 비교)

  • Choi, Hee-Kyung
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.175-199
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    • 2007
  • The study analyzes the characteristics, work stress, satisfaction and attitudes toward dementia of social care work force for dependent elders in Korea. Data were from 502 staffs including social workers, nurses, and direct care workers from 45 diverse type of nursing facilities in Busan and Daegu area. The results of the analysis indicate that they are low paid and overloaded in general. The respondents espoused highly hopeful and person-centered attitudes toward dementia and the elderly, while they showed low level of satisfaction related to work. The stress levels were higher in sub scales concerning care tasks and physical environments in work places. In addition, the results of multiple regression denote that those have higher level of satisfaction who are nurses, have no intension to quit, have more experiences of work education, and working in facilities with more frail elders. Stresses were closely related to higher level of education and the intension to quit. Person centered attitude was more often reported by those who have more elderly clients to take care of and are working in facilities with more elders who are demented and over 80. In particular, the association was consistent between higher level of job satisfaction and the person centered attitude. Several practical suggestions linked to the analysis were made including improving the welfare for staffs working in nursing facilities and providing continuous professional training and education for them particularly on person-centered care. In addition, it was emphasized to raise the morale of social care work force considering the rapidly increasing need of long term care and the important influence that care work force has on older persons' quality of life from now on.

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보건산업 종사자의 교육훈련 참여 애로요인에 대한 분석연구

  • Gwon, Gyeong-Seop;Lee, Dae-Hyeong;Park, Geun-Yeong;Choe, Hyeon-Ju;Kim, Ju-Hyeong
    • 한국벤처창업학회:학술대회논문집
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    • 2018.04a
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    • pp.155-158
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    • 2018
  • 교육훈련은 기업의 인적자본을 축적하고 혁신을 자극하여 공급측면을 확장한다. 또한 기업 경쟁력 강화에 따른 임금상승과 소비증대, 투자 확대 등 총수요 확장효과도 있다. 그러나 만성적인 현장의 인력 부족, 높은 비정규직 비율 등의 특성을 안고 있는 중소기업의 경우 근로자에 대한 교육훈련 비율이 상대적으로 낮은 것으로 나타나고 있다. 본 연구는 미래신산업으로 평가받고 있는 보건산업분야 교육담당자 및 교육생을 대상으로 교육참여 애로사항을 조사하고 정책적 시사점을 도출하였다. 첫째, 업종 및 기업규모와 관련 없이 가장 큰 애로요인은 교육에 참가할 시간부족이 나타났다. 업종별로는 병원분야가 제조업인 제약, 의료기기, 화장품분야 보다 시간적 제약에 대한 지적이 많아 병원분야 인력부족 문제가 교육 참여에도 영향을 미치고 있는 것을 보여주었다. 둘째, 지방소재 기업일수록 지리적 접근성을 애로요인으로 지적하고 있어 지역 교육 및 기업 현장으로의 찾아가는 교육의 필요성이 도출되었다. 셋째, 중소기업에서 교육정보 인지도를 문제로 지적했는데, 이는 교육 관련 조직이 미비한 중소기업일수록 교육정보 확보 및 사내전파가 낮기 때문으로 추정된다. 이러한 연구결과는 단기 다수교육과정 즉 카페테리아식 교육과정과 사이버과정을 통한 종사자들의 선택권 강화, 지역 및 기업 현장으로의 찾아가는 교육, 중소기업에 대한 지속적인 교육정보 제공 및 사내 전파, 교육참여 우수기업과 종사자에 대한 표창 등의 유인체계가 필요함을 시사한다.

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Social Work Practitioner's Job Performance - a Multi-Level Analysis - (사회복지 종사자의 직무수행에 관한 다수준 연구)

  • Cho, Sung-Woo;Um, Myung-Yong
    • Korean Journal of Social Welfare
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    • v.61 no.4
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    • pp.137-161
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    • 2009
  • In an effort to identify predictors of job performance, research studies in social work administration has been so far on the individual practitioners' levels of knowledge and skills, which could be used in a workplace. As the theoretical concept of organizational environment was fully introduced into social work administration research, however, studies on practitioners' job performance began to have interest in the team or the organizational level variables as well as individual level variables. Along the course of this tendency, this study attempted to test the effect of individual, team, and organizational level variables on the job performance of human service workers. The individual level variables consisted of knowledge, skills, job satisfaction, personality, and counter-productive work behaviors of workers. The team or the organizational level variables included situational constraint, organizational justice, job characteristics, government-dependency, and inter-organizational cooperation. Multi-level complex survey data collected by cluster sampling method from 314 practitioners in 23 organizations were analyzed using Hierarchial Linear Model. Results showed that both task and contextual performance were affected by individual, team, and organizational level variables in various ways.

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