• Title/Summary/Keyword: 조직갈등 관리

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A Study on the Job Burnout of Medical Librarians in Korea (의학도서관 사서들의 직무 소진에 관한 연구)

  • Chan, Hye Rhan;Kim, Jeong A
    • Journal of the Korean Society for Library and Information Science
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    • v.51 no.1
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    • pp.245-269
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    • 2017
  • To assess and understand the level of job burnout among the medical librarians and identify the factors affecting it, email survey, consisting of questions regarding personal background, organization characteristics, degree of burnout, and coping activities, was administered for two weeks in December 2016, to the librarians in 138 institutions affiliated with the Korean Medical Library Association. MBI-GS is used as a burnout measuring instrument. Data collected from 158 librarians (response rate 65.6%), were analyzed by descriptive statistics, t-test, ANOVA, and correlation analysis methods. According to MB-GS norm, respondents experience moderate level of exhaustion and professional efficacy, however the level of cynicism is extremely high. There are significant statistical differences in burnout, depending on age, medical librarian certificate, work experience, type of library, job coverage, and coping activities. There are also statistical significant correlations between workload, role conflict, decision making process and performance evaluation, organization communication, IT environment, continuing education and burnout. Based on the results, recommendations to alleviate burnout are suggested in individual, organizational, and professional association context.

A Study on the Effects of Influencing Factors in the Security Environment of Military Organizational Members on Information Security Stress and Security Compliance Behavior Intention (군(軍) 조직구성원의 보안환경 영향요인이 보안 스트레스와 보안준수행동에 미치는 영향 연구)

  • Park, Eui Cheon;Jeon, Ki Seok
    • Convergence Security Journal
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    • v.21 no.3
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    • pp.93-104
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    • 2021
  • Today, due to the development of the 4th industrial revolution such as artificial intelligence, the security threat of the military organization is increasing. A study that can contribute to complying with military security is needed by studying the effects of influence factors occurring in this changing or newly emerging security environment on information security stress and security compliance behavior intention. In previous studies, task overload, task complexity, task uncertainty, and task conflict were extracted among environmental influencing factors that cause security stress. We empirically analyzed how these influencing factors affect security stress and whether they play a mediating role in security stress. As a result of the analysis, it was analyzed that the security stress was affected in the order of task overload, task conflict, and task uncertainty. Information security stress did not significantly affect security compliance behavior intention, but it was found to mediate the effect of task overload on security compliance behavior intention. This causes information security stress due to heavy security work in the military organization, which ultimately leads to lower security compliance behavior. Therefore, the security policy to manage this situation should be promoted first.

The Influence of Occupational Stress in Dry Mouth and Self-Diagnosed Oral Symptoms on Workers (근로자의 직무스트레스가 구강건조감 및 구강증상에 미치는 영향)

  • Cho, Hye Jin;Cho, Min Hee;Jo, Yoon Ji;Jang, Young Eun;Jeon, Eun Hee;Jeong, Bok Lim;Jeong, Yoon Sun;Cha, Hye Kyung;Choi, Young Joo;Han, In Sung;Hwang, Ji Young;Hong, Min-Hee
    • Journal of dental hygiene science
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    • v.12 no.6
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    • pp.634-643
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    • 2012
  • Job stress is emerging as one of major issues related to oral health in modern society that has increasingly been complicated and diversified. The purpose of this study was to examine the job stress and dry mouth of workers and their self-diagnosed oral symptoms in an attempt to determine the relationship between job stress and dry mouth. The subjects in this study were 366 workers, and a survey was conducted to June 1 to 20, 2012. Whether there would be any differences in dry mouth and self-diagnosed oral symptoms according to job stress was analyzed, and it's found that there were significant differences in dry mouth according to organizational climate. And oral symptoms made significant differences to job demand, interpersonal conflicts, organizational system, lack of reward and job stress. There was a positive correlation between dry mouth and organizational climate, and oral symptoms had a significant correlation to job demand, interpersonal conflicts, job insecurity, organizational system, job stress and dry mouth. Organizational climate and lack of reward had a significant impact on dry mouth, and oral symptoms were under the significant influence of dry mouth, job insecurity and organizational system.

A Study on the Relationship between the Interpersonal Stress in Private Security Officers and Their Job Satisfaction and Turnover Intention (민간경비원의 대인관계스트레스와 직무만족, 이직의도의 관계에 관한 연구)

  • Kim, Chang-Ho;Ha, Jung Hoon
    • Korean Security Journal
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    • no.34
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    • pp.115-137
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    • 2013
  • This study aims to confirm the effect of different types of interpersonal stress factors of private security officers that are prevalent in the course of carrying out their duties on job satisfaction and turnover intention. The authors have examined 175 of the 200 survey questionnaires distributed to the employees of private security firms located in Seoul and Gyeonggi Province in December 2012. The result of the analysis indicates that the primary source of stress in the private security officers is the interaction with customers, followed by the relationships with colleagues and superior officers. In addition, colleague-related stress is found to be the only interpersonal stress factor with a statistically significant negative effect on job satisfaction, while both the stress from the relationships with colleagues and superior officers are positively correlated with turnover intention. Furthermore, the colleague-related stress is revealed to mediate job satisfaction which has a statistically significant effect on turnover intention. The result from the study emphasizes the importance of managing the interpersonal stress in private security officers and confirms the necessity of effectively handling the stressful situations in the relationships with colleagues. Moreover, in order to raise job satisfaction levels and minimize turnover which is vital in accomplishing the goal of each organization, causal factors of the stress need to be recognized and handled appropriately. This will provide the future research with an insight into the effective interpersonal stress management and examining other factors of job satisfaction and turnover intention of private security officers.

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Establishment of Korea National Counter-terrorism System and Development Plan (국가대테러체제의 구축 및 발전방안)

  • Park, Jun-Seok
    • Korean Security Journal
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    • no.42
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    • pp.229-249
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    • 2015
  • As the post-cold war era and globalization go on, national security problems which were not traditional national security problems such as terrorism, crime, environmental disasters, economic crises, cyber-terrorism, diseases, and energy problems threat humanity and nations and demands changes. Also, with the change, the concept of "big government" has emerged as the role of nation expanded. The modern society sees every country change from small government to big government in order to realize the establishment of welfare state. A comprehensive interpretation of security is needed in order to comprehensive protection of citizens beyond outside invasion such as crime, new disaster, terrorism. In Korea, incidents such as Cheonan-Ham, Yeonpeyong-Do, foot-and-mouth disease, Ddos terrorism, pirates hostages, mad cow disease, AI are happening and the humanitarian support for North Korea and the summit of South and North Korea are at a standstill. Also, National emergency management system, comprehensive emergency management center, countrol tower, national security system, cooperation with citizens, establishment of legal and institutional system are needed. The importance of this research is on the reestablishment of new national security and emergency management system according to the comparison between the national security and counter-terrorism system of Korea and that of the United States which is a leading country in this field. Also, the establishment of national emergency management act is needed as a statute for effective function as currently various laws and administrative organizations are dispersed.

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제조업체와 물류업체간의 물류 아웃소싱 갈등관리 전략 -UPS와 삼성전기의 4PL사례-

  • Heo, Won-Mu;Lee, Seung-Chang;Seo, Eung-Gyo
    • Proceedings of the Korean DIstribution Association Conference
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    • 2005.05a
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    • pp.63-84
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    • 2005
  • 최근 제조업체들은 비핵심업무인 물류관련 업무를 전문 업체에 위탁하는 물류 아웃소싱을 하고 있다. 이를 통해 기업들은 제품개발과 마케팅에 기업의 핵심역량을 집중하고, 물류 관련 비용을 절감하고 고객 서비스 수준을 제고할 수 있게 되었다. 최근에는 물류 아웃소싱이 파트너쉽을 바탕으로 한 공동소싱으로 발전되어가는 추세에 있다. 물류아웃소싱에 대한 사례연구는 향후 제조업체들이 물류아웃소싱을 하기 위한 전략을 수립하는데 있어서 좋은 가이드라인을 제시할 것으로 생각한다. 본 연구는 글로벌 물류기업인 UPS와 삼성전기 간의 4자물류 아웃소싱(4PL) 사례를 통해 4PL을 이해하고, 이와 관련된 주요 이슈를 파악하여 기업들이 물류아웃소싱을 하기 위한 협력 전략을 수립하는데 가이드라인을 제시하는데 목적이 있다. 사례의 내용은 먼저 삼성전기와 UPS간의 물류 아웃소싱 추진배경과 진행과정을 살펴보았다. 그리고 물류 아웃소싱 과정에서 발생한 문제들을 조직차원의 문제, 경영진의 단기적인 안목, 양사의 문화적 차이, 정보시스템의 통합, 그리고 성과에 대한 인식 차이 등 5가지 차원에서 살펴보았다. 본 연구에서 파악한 주요이슈들 측면에서 살펴본다면 물류 전문업체와 아웃소싱을 하고자 하는 제조기업들에게 많은 시사점을 제공할 수 있을 것으로 기대된다.

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A Study on the Type of Conflict Control by the Members of Hospitals (병원조직구성원의 갈등관리유형에 관한 연구 -전라북도 병원의 행정부서와 진료지원부서 근무자를 대상으로-)

  • Kim Tae-Sung
    • Management & Information Systems Review
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    • v.5
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    • pp.227-247
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    • 2000
  • This study is aimed at searching for the ways to effectively cope with the conflicts found among the members of the hospitals by analyzing the conflict control practiced differently depending on the scale of the organization and characters of its members. The result of analysis into the types of conflict control by the members of the hospital comprising a multitude of manpower is presented as follows. 1. The hypothesis 1 which assumes that the sex will determine the type of conflict control is adopted in part at the level of p<0.05. 2. The hypothesis 2 which assumes that the working position will determine the type of conflict control is adopted in part at the level of P<0.05. 3. The hypothesis 3 which assumes that the age will determine the type of conflict control is adopted in part at the level of p<0.05. 4. The hypothesis 4 which assumes that the size of hospitals will determine the type of conflict control is adopted in part at the level of p<0.05. 5. The hypothesis 5 which assumes that the career will determine the type of conflict control is adopted in part at the level of p<0.05. 6. The hypothesis 2 which assumes that the educational background will determine the type of conflict control is adopted in part at the level of p<0.05. This study requires extended follow-up study to cover the cause of conflict and job satisfaction of the medical manpower.

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The Effects of Relational Characteristics on the Performance of Business-to-Business Electronic Commerce (거래의 관계특성이 기업간 전자상거래 성과에 미치는 영향에 관한 연구)

  • 진영배
    • Journal of the Korea Society of Computer and Information
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    • v.5 no.4
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    • pp.28-40
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    • 2000
  • As the surrounding of companies is more complicated and intensive. many companies attempt managerial innovations by using information technology(IT) strategically. Recently, information technology, especially Electronic Data Interchange(EDI), is highlighted in the surrounding of companies, because it is regarded as a core technology. EDI is the direct computer-to-computer exchange of business documents in standard formats. EDI brings many benefits to the organization such as reduced costs, faster turnaround, better customer service, and strategic advantage. The Purpose of this study is to identify the effects of relational characteristics-communication, trust, conflict, and commitment- on the performance of Business-to-Business EC. In other words, this study examine the relationships between each characteristics and the effects of these characteristics on the organizational performance. The results of empirical analysis revealed that communications between parties have positive influence on the trust and commitment, and high label of commitment on the EDI is improved the organizational performance. In addition, trust in parties indirectly affects characteristics has unexpectedly positive influence on the trust, commitment, and performance.

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A Study on Antecedents of Ethical Leadership of Power Retailers, : Focusing on the Relationship between Discount Stores and Their Suppliers (대형 유통업체 윤리적 리더십의 선행변수에 관한 연구 : 할인점과 공급업체 간 관계를 중심으로)

  • Kim, Sang-Deok
    • Journal of Distribution Research
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    • v.17 no.3
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    • pp.59-92
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    • 2012
  • With accumulated research evidence, there is little doubt that leadership behavior is related to a wide variety of positive individual and organizational outcomes. Indeed, leadership behavior has been empirically linked to increased employee satisfaction, organizational commitment, extra effort, turnover intention, organizational citizenship behavior, and overall employee performance. Although leadership behavior has been linked to a number of positive organizational outcomes, research regarding the antecedents of such behavior is limited. Especially there is little research dealing with the antecedents of inter-organizational leadership behavior. This study interests in inter-organizational ethical leadership among marketing channel members. In both the mass media and the academic association, there has been a surge in interest in the ethical and unethical behavior of leaders. Although the corporate scandals in recent years may explain much of the mass media and popular focus, academics' interest has been limited by evidence that ethical leadership behavior is associated with both positive and negative inter-organizational processes and performances. This study tried to contribute to this body of knowledge by examining antecedents of ethical leadership. Ethical leadership is defined "the demonstration of normatively appropriate conduct through personal actions and interpersonal relationships, and the promotion of such conduct to followers through two-way communication, reinforcement, and decision-making." Ethical leaders not only inform individuals of the behefits of ethical behavior and the cost of inappropriate behavior, such leaders also set clear standards and use rewards and fair and balanced punishment to hold followers accountable for their ethical conduct. Despite the assume importance and prominence of ethical leadership among organizations, there are still many questions relating to its antecedents and consequences. One is whether the likelihood of an leading organization being perceived as an ethical leader among other following organizations in marketing channels can be predicted using its characteristics and inter-organizational relationship maintenance skills. Identifying trait and skill antecedents will aid in the development of strategies for selecting and developing ethical leaders and determining the best means to reinforce ethical behaviors. The purpose of this study is to investigate the effects of three categorized variables on ethical leadership of channel leader. To be concrete, this study develops a model of the antecedents of three conceptually distinct forms of channel leader characteristics, such as organizational traits, inter-organizational relationship maintenance strategies, and supplier management strategies, and tests the hypothesized differential effects on ethical leadership of marketing channel leaders. The reason why this study deals with discount store channel is that there is very strong inter-dependence between a discount store and its suppliers. Their strong inter-dependence makes their relationship as the relationship between a leader and suppliers and creates an atmosphere that leadership occur without difficulty. The research model is as follows. For the purpose of empirical testing, 295 respondents of suppliers of discount store channel in Korea were surveyed. The procedures included scale reliability, and discriminant and convergent validity were used to validate measures. Also, the reliability measurements traditionally employed, such as the Cronbach's alpha, were used. All the reliabilities were greater than .70. This study conducted confirmatory factor analyses to assess the validity of our measurements. All items loaded significantly on their respective constructs(with the lowest t-value being 15.2), providing support for convergent validity. We then examined composite reliability and average variance extracted(AVE). The composite reliability of each construct was greater than .70. The AVE of each construct was greater than .50. This study tested research model using Partial Least Square(PLS). The estimation of the structural equation model revealed an acceptable fit of the model to the data($r^2$=.851). Thus, This study concluded that the model fit was considered acceptable. The results of PLS are as follows. The results indicated that conscientiousness, openness, conflict management, social networks, training, fair reward had positive effects on ethical leadership of channel leaders. On the other hand, emotional insecure had negative effect and agreeableness, assurance, and inter-organizational communication had no significant effect on supply chain leadership.

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The Process of Archiving Sewol Accident and its Meaning (세월호 사건 기록화의 과정과 의의)

  • Ahn, Byung Woo
    • The Korean Journal of Archival Studies
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    • no.44
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    • pp.217-241
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    • 2015
  • The sinking of the Sewol ferry has not only induced an intense conflict in Korean society but also been developed into a sociopolitical issue. This paper divides this accident into five stages and examines the records produced at each stage. The Sewolho Citizen Archive Network and the Ansan Citizen Record Committee began the archiving of Sewol and created the 416 Archives. The records of Sewol are social and political records that hold envidencial and historical value. They can be used to rebuild and recover the wounded community as well as to investigate the truth behind the case. Accident archiving collects materials different to the ones which public archiving does, allowing people to view the incident from a different standpoint. It is also characterized as an archiving of the current issue, social movement and regional community. Accident archiving is a method which ensures credibility and impartiality in memory. In light of Sewol archives, accident archiving can contribute to form mature democracy.