• Title/Summary/Keyword: 제품 만족도

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Study of factor of Bilge Separator for oily water emulsion conforming with new IMO regulation (신 IMO 협약에 따른 에멀젼 분리형 선박용 유수분리기 영향인자에 관한 연구)

  • Lim, Jae-Dong;Park, Sun-Jung;Park, Sang-Ho;Kim, In-Soo
    • Proceedings of KOSOMES biannual meeting
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    • 2006.05a
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    • pp.103-108
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    • 2006
  • Treatment of O/W Emulsion is very important to develop 15ppm Bilge Separator for new IMO regulation It is too difficult to demulsify the emulsion in the bilge waste water, so we use chemical treatment to break emulsion stability. Broken oil particle is treated by flotation 15ppm Bilge Separator on the Ship doesn't have enough time to treat Bilge waste water because of limited space in the ship. For the solution to this problem, we experiment to find primary factors as coagulant, pH, amount of inputting coagulant, and type of flotation. On the basis of test results, we decided primary factors.

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An Empirical Study on Nonlinear Relationship between Product Modularity and Customer Satisfaction (제품의 모듈화 전략과 고객만족의 비선형적 관계에 대한 실증적 연구)

  • Hwang, Sunil;Suh, Eung-Kyo
    • The Journal of Industrial Distribution & Business
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    • v.9 no.2
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    • pp.47-55
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    • 2018
  • Purpose - To meet the needs of various customers in an uncertain market environment, many companies use product modularization strategies. Modularization of a product means that one product consists of several components and that the type of product can be changed according to the combination of components. The greatest feature of modularity is that changes in one component do not significantly affect the physical changes in the other component to which they are connected. Modularization of products is recognized as a very important strategy to reflect increasingly complicated customer requirements to products and respond to the needs of various markets. Many studies have been made in connection with the concept of mass customer satisfaction. There are many prior studies that modularization of such products positively affects the operational performance (manufacturing cost, fast delivery, etc.) and innovation of the product. However, excessive modularization has been found to have a negative effect on this performance. However, there are very few studies on the nonlinear relationship between product modularization and customer satisfaction. Supplementing these academically insufficient parts is very necessary when considering the current market environment. Research design, data, and methodology - In order to make up for the shortcomings of academic research in Korea, this study collects data through questionnaires in electronic, auto, and defense industry. This is because these industries are using modularity of products. based on lots of previous studies and information overload theory, we made two hypothesis and verify with empirical analysis. All 108 data were used. We used the R program and SPSS program for statistical verification. Results - As a result of the study, modularization of products showed positive relationship with customer satisfaction to a certain level. However, it has been found that when the modularization is over and beyond a certain level, there is a negative relationship with customer satisfaction. Conclusions - Excessive modularization of products can have a negative impact on customer satisfaction. This result can be understood as a result of human limited rationality due to information overload. Therefore, it is important for companies to apply appropriate modularity to product design.

A Study on Production of iPhone-Based Augmented Reality 3D Fashion Fitting Contents (아이폰 기반의 증강현실 3D 패션피팅 콘텐츠 제작에 관한 연구)

  • Tak, Myung-Ja;Kim, Cheeyong
    • Journal of Korea Multimedia Society
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    • v.16 no.6
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    • pp.708-719
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    • 2013
  • Purchase of clothes has recently picked up pace at mobile fashion shopping malls. One of the biggest weak points is that consumers can't coordinate clothes. Since individuals increasingly want to make coordination, a fashion coordination system to satisfy the demand should be developed. As the technology of digital clothing which is about reproducing dresses using computer graphic has been activated in the fashion industry, many changes in consumers' life patterns and interests in fashion shopping malls are taking place. Some consumers are increasingly more keenly interested in shopping on the Internet and Smart phones than in offline stores. This study was conducted to understand production of iPhone-based augmented reality fashion fitting contents which is suitable for Koreans' body shape. This system is about designing and materializing UI(User Interface), an augmented reality fitting system, so that users can confirm if they look nice with those fashion items using Smart phones. A new fashion shopping method satisfying user convenience was suggested using the materialized system.

Development of Roughness Estimation Model for Plunge Grinding of Valve Parts Using Neural Network (뉴럴 네트워크를 이용한 밸브 부품 생산용 플런지 연삭의 거칠기 예측모델 개발)

  • Choi, Jeong-Ju;Park, Joon-Hong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.1
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    • pp.62-67
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    • 2011
  • Grinding process is executed in the final machining stage to meet the quality requirements. In generally the ground surface of workpiece is affected by dressing condition as well as grinding condition. In order to estimate the roughness of workpiece, the several roughness models have been researched. These models defined the specific parameters and considered the several parameters which affect to roughness as multiply relationship among them. However, the multiply relationship among parameters is not enough to show the complicated grinding mechanism. Therefore, the neural network algorithm is used in this paper to predict the ground roughness for the plunge grinding. The proposed structure is composed of the initial roughness as well as final roughness model. The input parameters of proposed neural network are referred with the existing roughness model's. The performance of the proposed model is verified through experiments.

The Comparative Study of Software Optimal Release Time Based on Intensity Function property (강도함수 특성에 근거한 소프트웨어 최적 방출시기에 관한 비교 연구)

  • Kim, Hee-Cheul;Park, Hyoung-Keun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.4
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    • pp.1239-1247
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    • 2010
  • In this paper, we were researched decision problem called an optimal release policies after testing a software system in development phase and transferring it to the user. The applied model of release time exploited infinite failure non-homogeneous Poisson process This infinite failure non-homogeneous Poisson process is a model which reflects the possibility of introducing new faults when correcting or modifying the software. The intensity function used Gompertz, Preto and Log-logstic pattern which has the efficient various property. Thus, optimal software release policies which minimize a total average software cost of development and maintenance under the constraint of satisfying a software reliability requirement becomes an optimal release policies. In a numerical example, after trend test applied and estimated the parameters using maximum likelihood estimation of inter-failure time data, estimated software optimal release time.

Development of Quality Test Module for Industrial Embedded Software (산업용 내장형 소프트웨어를 위한 품질 시험 모듈의 개발)

  • Lee, Sun-Won;Lee, Ha-Yong;Yang, Hae-Sool
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.2
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    • pp.297-308
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    • 2007
  • The types of industrial software are classified into package, embedded and system type. The Package type software means industrial ERP, the embedded software is built in industrial devices and the system type software controls the manufacturing and production system, In this paper, we described about the development of evaluation modules which can implement quality test and evaluation fur industrial embedded software. If you are planning to enhance the objectivity and the validity of evaluation modules, it is necessary to construct the system based on international standard. There are two international standard, ISO/IEC 12119 and ISO/IEC 9126 related to quality evaluation of software. Also ISO/IEC 14598-6 is the standard that defines the construction form of the evaluation modules. Based on these standards, We extracted the quality requirements of industrial embedded software and constructed the evaluation modules that can evaluate the content level of the quality requirements.

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Back-pressure cold forging analysis to minimize non-forming area of gear teeth (기어 치형의 미성형 구간 최소화를 위한 배압 냉간 단조 성형 해석)

  • Lee, Yongwoo;Kim, Janghoon;Kwon, Jongho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.7
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    • pp.256-262
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    • 2016
  • This study performed the back-pressure cold forging analysis to minimize the non-forming area of gear teeth for the output hub and reaction hub in automatic transmission. Two important factors of the back-pressure cold forging process, the load of the punch and the backup force applied to the sleeve, were determined through displacement control analysis. The non-forming area of the gear teeth was compared with both cases of the displacement control analysis and load control analysis, and their solution is similar to the measuring result of a real workpiece. The results show that the load of the punch is dependent on the reduction area of the workpiece, and the backup force applied to the sleeve is determined with regard to the cross-section-area of sleeve. This analysis procedure can be useful and effective in determining the manufacturing condition of the back-pressure cold forging process to minimize the non-forming area.

A Study on Actual Conditions and Channels of Training for Beauty Counsellors in Charge of Door-to-Door Cosmetics Sales (방문판매 화장품 뷰티카운셀러들의 교육경로와 실태에 관한 연구)

  • Hwang, Hea-Ju;Lim, Jin-Sook
    • Journal of the Korea Computer Industry Society
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    • v.8 no.4
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    • pp.269-280
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    • 2007
  • The study aimed at examining ideas about specialty and general job satisfaction among beauty counsellors in charge of door-to-door sales and at considering current channels of practical education concerning products for beauty counsellors, its actual conditions, and correlation with the amount of sales in order to help cultivate a competitive beauty counsellor for the future. To find out general properties of subjects, both frequency and percentage were estimated. And in order to examine counsellors' understanding of channels and realities of their education and their working conditions, educational contents on practices, and educational methods and need, $x^2$(Chi-square) test, frequency analysis, t-test, and one-way ANOVA were carried out. The results can know as follows that beauty counselling in charge of cosmetics sales is a profession to need expertise and so no.

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Remote Control Apparatus and Display Remote Control System Comprising the Same (원격 제어 장치 및 이를 포함하는 디스플레이 원격 제어 시스템)

  • Yoon, Yeo-Jun;Park, Dea-Woo
    • KSCI Review
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    • v.14 no.2
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    • pp.165-174
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    • 2006
  • This paper is a matter of remote control apparatus and display remote control system comprising the same. The remote controller is a wireless remote pointing device that is included a function of mouse and a function of remote controller for VOD etc. It is assembled a sending signal part to communicate with display device, a image sensor part to capture a seen of front view and a main body. Also, it includes a control part that analyzes the captured image, calculates a relative moving factor that main body is moved by user, and then controls the mouse cursor on the display device. The remote control apparatus is able to capture a seen of front view, to analyze the captured image, and to move a mouse cursor point on the display device as much as it calculated relative moving factor. Therefor it brings down the cost of production by a product design that is increased user satisfaction. And it, using the patent and the new product design, will make an epoch in development of the remote control system for Ubiquitous broadcasting industry.

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The Study on the Design and Manufacturing of Large Aperture Cassegrain antenna (대구경 카세그레인 안테나의 설계 및 제작 고찰)

  • 박정기;이돈신
    • Journal of the Korean Institute of Telematics and Electronics
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    • v.19 no.2
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    • pp.14-22
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    • 1982
  • The design and manufacfure technology of the large aperture cassegrain antenna was first studied in the country, and its performances in a trial manufactured product are measured and compared. In order to design this cassegrain antenna with reference to several literatures, the schemed order was decided. Especially, for the cassegrain antenna of 4.6m diameter which is becoming the television receiving antenna directly from satellite, in advanced countries, the 1/12 sized small section of its parabolic curved surface is made primarily with the precision of less difference than 1/16λ depth. Cares are taken also on the computer program so that the size and position of primary radiator may satisfy the minimum blocking with the given sub-reflector. The preformances of the designed antenna are shown as being 43dB in gain, 1.15 or less in VSWR, 1.1$^{\circ}$ of beam angle etc., and found to be not worse than those of foreign productions with similar type and size.

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