• Title/Summary/Keyword: 제품거래 관계정보

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전자상거래에서의 소비자만족요인에 대한 개념적 모형구축

  • 오세구
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1998.10a
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    • pp.359-366
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    • 1998
  • 최근 전자상거래는 기업과 기업간의 전자상거래 차원에서 기업과 소비자를 직접 연결하는 차원으로 그 중요성의 비중이 변화하고 있다. 본 연구는 기업과 소비자를 직접 연결하는 차원에서 전자상거래 활성화에 결정적으로 영향을 미치는 소비자만족요인에 대한 개념적 모형을 구축함으로서 향후 전자상거래의 발전에 도움을 주고자한다. 본 연구에서 제시한 모형은 공급자측면의 요인인 정보요인, 제품요인, 서비스요인과 소비자측면의 요인인 소비자태도 및 능력요인을 거래관계요인인 신뢰와 몰입을 통하여 소비자 만족에 연결하는 구조방정식 모형으로 추후 실증분석을 통하여 보다 정밀하게 수정하고자 한다.

CALS 표준에 의한 외주 및 부품관리 시스템

  • 이영수;권창완;임춘성;신기태;이창호
    • Proceedings of the CALSEC Conference
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    • 1998.10a
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    • pp.225-233
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    • 1998
  • 현재의 전자조립 산업계의 일반적인 VAN 기반 외주 관리 시스템은 대부분의 경우 협력 관계에 있는 특정 기업에 설치된 자체 VAN 시스템을 통해서만 운용되고 있어 최근의 국제화 가상기업 환경에 적합하지 않다. 이에 대한 대안으로써 부품관리 기능과 외주관리 기능을 통합적으로 운영할 수 있는 CITIS시스템의 도입을 적극 생각해볼 수 있다. 본 연구에서는 제품의 라이프 사이클을 통해 발생되는 기업간 외주관련 비즈니스 및 부품기술보를 CITIS의 개념을 바탕으로 CALS 표준을 이용하여 인터넷상에서 온라인으로 정보를 교환하고 공유하는 계약자정보통합시스템의 프로토타입을 개발하였다. 이를 위하여 인터넷 EDI에 의한 기업간 비즈니스 전자문서교환 기술개발과 SGML을 통한 기술정보교환 기술개발, 기존의 기업내 시스템과의 원할한 인터페이스 지원방안연구, 인터넷을 이용한 고객지원 시스템의 네 가지 방향으로 연구가 수행되었다. 본 연구를 통하여 개방된 인터넷을 이용한 정보공유를 가능하게 함으로써 기업의 외주업무의 효율성 향상과 가상기업 환경에 대비한 인프라 구축을 기대할 수 있다.

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A Study on Perceptions and Purchase Intention on Fair-Trade Products of Korean University Students (우리나라 대학생의 공정무역에 대한 인식과 구매의도 간의 관계 연구)

  • Hong, Song-Hon
    • International Commerce and Information Review
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    • v.14 no.4
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    • pp.109-130
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    • 2012
  • In recent years, the volume of global fair trade has been increased rapidly. As the quality of life improves, consumers are increasingly concerned about fairness and environment and show positive attitudes toward ethical products. Fair trade is a social movement that aims to set fair prices for products, alleviate poverty, and assist producers marginalized by the traditional economic model. The study attempt to investigate empirically fair trade products purchase intention, so consumers attitude toward fair trade product purchase, normative belief, fairness restoration expectation, ethical responsibility are defined and their impacts on the purchase intention were analyzed. The statistical method used to test the hypotheses was multi-regression using SPSS 18 for window. The results of this study are follows. Purchase attitudes toward fair trade products and ethical responsibility had a significant effect on the purchase intention. The Effectiveness of the ethical responsibility had greater than that of the purchase attitudes. The result of the empirical study provides important implications for the fair trade related organizations and businesses.

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A Study on Intelligent Value Chain Network System based on Firms' Information (기업정보 기반 지능형 밸류체인 네트워크 시스템에 관한 연구)

  • Sung, Tae-Eung;Kim, Kang-Hoe;Moon, Young-Su;Lee, Ho-Shin
    • Journal of Intelligence and Information Systems
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    • v.24 no.3
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    • pp.67-88
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    • 2018
  • Until recently, as we recognize the significance of sustainable growth and competitiveness of small-and-medium sized enterprises (SMEs), governmental support for tangible resources such as R&D, manpower, funds, etc. has been mainly provided. However, it is also true that the inefficiency of support systems such as underestimated or redundant support has been raised because there exist conflicting policies in terms of appropriateness, effectiveness and efficiency of business support. From the perspective of the government or a company, we believe that due to limited resources of SMEs technology development and capacity enhancement through collaboration with external sources is the basis for creating competitive advantage for companies, and also emphasize value creation activities for it. This is why value chain network analysis is necessary in order to analyze inter-company deal relationships from a series of value chains and visualize results through establishing knowledge ecosystems at the corporate level. There exist Technology Opportunity Discovery (TOD) system that provides information on relevant products or technology status of companies with patents through retrievals over patent, product, or company name, CRETOP and KISLINE which both allow to view company (financial) information and credit information, but there exists no online system that provides a list of similar (competitive) companies based on the analysis of value chain network or information on potential clients or demanders that can have business deals in future. Therefore, we focus on the "Value Chain Network System (VCNS)", a support partner for planning the corporate business strategy developed and managed by KISTI, and investigate the types of embedded network-based analysis modules, databases (D/Bs) to support them, and how to utilize the system efficiently. Further we explore the function of network visualization in intelligent value chain analysis system which becomes the core information to understand industrial structure ystem and to develop a company's new product development. In order for a company to have the competitive superiority over other companies, it is necessary to identify who are the competitors with patents or products currently being produced, and searching for similar companies or competitors by each type of industry is the key to securing competitiveness in the commercialization of the target company. In addition, transaction information, which becomes business activity between companies, plays an important role in providing information regarding potential customers when both parties enter similar fields together. Identifying a competitor at the enterprise or industry level by using a network map based on such inter-company sales information can be implemented as a core module of value chain analysis. The Value Chain Network System (VCNS) combines the concepts of value chain and industrial structure analysis with corporate information simply collected to date, so that it can grasp not only the market competition situation of individual companies but also the value chain relationship of a specific industry. Especially, it can be useful as an information analysis tool at the corporate level such as identification of industry structure, identification of competitor trends, analysis of competitors, locating suppliers (sellers) and demanders (buyers), industry trends by item, finding promising items, finding new entrants, finding core companies and items by value chain, and recognizing the patents with corresponding companies, etc. In addition, based on the objectivity and reliability of the analysis results from transaction deals information and financial data, it is expected that value chain network system will be utilized for various purposes such as information support for business evaluation, R&D decision support and mid-term or short-term demand forecasting, in particular to more than 15,000 member companies in Korea, employees in R&D service sectors government-funded research institutes and public organizations. In order to strengthen business competitiveness of companies, technology, patent and market information have been provided so far mainly by government agencies and private research-and-development service companies. This service has been presented in frames of patent analysis (mainly for rating, quantitative analysis) or market analysis (for market prediction and demand forecasting based on market reports). However, there was a limitation to solving the lack of information, which is one of the difficulties that firms in Korea often face in the stage of commercialization. In particular, it is much more difficult to obtain information about competitors and potential candidates. In this study, the real-time value chain analysis and visualization service module based on the proposed network map and the data in hands is compared with the expected market share, estimated sales volume, contact information (which implies potential suppliers for raw material / parts, and potential demanders for complete products / modules). In future research, we intend to carry out the in-depth research for further investigating the indices of competitive factors through participation of research subjects and newly developing competitive indices for competitors or substitute items, and to additively promoting with data mining techniques and algorithms for improving the performance of VCNS.

Design and Implementation of RFID-based U-SCM System for Automobile Part Industry (자동차부품산업의 RFID기반 U-SCM시스템 설계 및 구현)

  • Moon, Tae-Soo;Choi, Sang-Min;Kang, Sung-Bae
    • The Journal of Society for e-Business Studies
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    • v.14 no.4
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    • pp.267-286
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    • 2009
  • Most companies in automobile part industry need a SCM (Supply Chain Management) system under the cooperation with suppliers for assembling a automobile. Automobile part industry has a industry feature of hierarchical structure like 1st, 2nd, 3rd vendors. Recently, new cases to implement RFID (Radio Frequency Identification) technology appear in various areas required for integrated information system. Especially, supply chain environment in automobile part industry turns toward ubiquitous computing environment. Most companies in automobile part industry are interested in implementing RFID-based supply chain management system, which makes them shorten the business process, share the transaction information, and enhance the collaborative relationship between trading partners. This paper intends to implement RFID technology in the physical distribution area of automobile part industry such as warehousing, delivering, inventory management. The purpose of this paper is to improve the collaborative relationship of supply chain network using RFID applied to u-SCM system in ubiquitous computing environment. The contribution of this paper is to suggest a new system approach to transform existing business process into new business process through designing and implementing a RFID based SCM system using UML techniques.

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A Modeling of Web-service for Construction CALS/EC Standard Guideline by using Component Based Development (컴포넌트 기반 개발방법론에 의한 건설 CALS/EC 표준지침 웹서비스의 모델링)

  • 이상호;정용환;김소운
    • Proceedings of the CALSEC Conference
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    • 2003.09a
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    • pp.78-83
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    • 2003
  • 본 연구에서는 건설CALS/EC 기반의 정보화 추진을 위한 정보시스템을 개발할 때 적용되는 기존의 소프트웨어 개발방법론의 문제점을 분석하고, 표준화되지 않은 개발방법론의 적용으로 시스템 개발에 비효율적인 비용을 투자하는 문제점과 특성상 입찰, 구매, 계약 등 분야별로 상이한 기능의 업무에 따라 구축되는 건설산업 정보화에 있어서 상호간에 데이터 및 프로세스를 원활히 통합하지 못하므로 인하여 발생되는 개발의 중복성, 정보 활용의 비효율성 등의 문제점을 개선하고자 하였다. 이를 위하여 최근 새로이 부각되고 있는 방법론인 컴포넌트 기반 개발방법론(CBD: Component-Based Development)을 사용하여 건선CALS/EC 표준지침 웹서비스를 위한 시스템의 업무프로세스를 모델링하여 사용자가 쉽게 재사용가능하고 타업무분야에 확대 가능한 방향을 제시하였다. 본 연구를 위하여 기존의 소프트웨어 개발 방법론의 적용상 문제점 분석을 통하여 컴포넌트 기반 개발방법론의 필요성을 증명하고 비즈니스 컴포넌트 프레임워크를 사용하여 건설 CALS/EC 표준지침 웹서비스의 업무프로세스에 적용할 기술적인 방법론을 고찰하고 업무에 효과적으로 적용할 수 있는 업무프로세스 컴포넌트를 제시하였다. 본 연구에서 도출된 컴포넌트 모델은 향후 타업무분야의 시스템을 개발할 때 사용자요구분석 단계부터 별도의 재 작업이 없이 사용될 수 있으며 시스템을 구현할 때 개발 모듈의 중복방지와 용이한 비즈니스로직의 변경 등이 가능하며, 추가의 업무 프로세스나 연관된 다른 분야의 업무프로세스의 반영 및 추가 시 컴포넌트의 활동모델을 쉽게 수정하여 정의함으로써 쉽게 시스템의 기능을 확장할 수 있다.LE 산정에 관한 지속적인 실험적 연구가 이루어져야 하겠다. 증가할 것이다. 또한 부분육을 이용한 완전제품, 적색육제품, 유기농이나 별미식 제품과 같은 형태의 다양한 포장육 제품이 도입 될 것으로 생각되어진다.e in vitro SPF test method will be able to be used as an alternative method for in vivo SPF in case of lotion and cream. replica. A statistically significant improvement of Star Fruit Leaf Extract BG30-treated site was seen in decreased wrinkles. Star Fruit Leaf Extract BG30 results in clinically visible improvement in wrinkling when used topically for 5 weeks. 또한 관계마케팅, CRM 등의 이론적 배경이 되고 있는 신뢰와 결속의 중요성이 재확인하는 결과도 의의라고 할 수 있다. 그리고 신뢰는 양사 간의 상호관계에서 조성될 수 있는 특성을 가진 반면, 결속은 계약관계 초기단계에서 성문화하고 규정화 할 수 있는 변수의 성격이 강하다고 할 수가 있다. 본 연구는 복잡한 기업간 관계를 지나치게 협력적 측면에서만 규명했기 때문에 많은 측면을 간과할 가능성이 있다. 또한 방법론적으로 일방향의 시각만을 고려했고, 횡단적 조사를 통하고 국내의 한 서비스제공업체와 관련이 있는 컨텐츠 공급파트너만의 시각을 검증했기 때문에 해석에서 유의할 필요가 있다. 또한 타당성확보 노력을 기하였지만 측정도구

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Development of a Book Recommender System for Internet Bookstore using Case-based Reasoning (사례기반 추론을 이용한 인터넷 서점의 서적 추천시스템 개발)

  • Lee, Jae-Sik;Myoung, Hun-Sik
    • The Journal of Society for e-Business Studies
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    • v.13 no.4
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    • pp.173-191
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    • 2008
  • As volumes of electronic commerce increase rapidly, customers are faced with information overload, and it becomes difficult for them to find necessary information and select what they need. In this situation, recommender systems can help the customers search and select the products and services they need more conveniently. These days, the recommender systems play important roles in customer relationship management. In this research, we develop a recommender system that recommends the books to the customers of Internet bookstore. In previous researches on recommender systems, collaborative filtering technique has been often employed. For the collaborative filtering technique to be used, the rating scores on books given by previous purchasers have to be collected. However, the collection of rating scores is not an easy task in reality. Therefore, in this research, we employed case-based reasoning technique that can work only with the book purchase history of customers. The accuracy of recommendation of the resulting book recommender system was about 40% on the level 3 classification code.

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A study on antecedents of relationship strength in a B2B environment: Focusing on export manufacturing corporations (B2B 관계강화에 영향을 미치는 선행요인에 관한 연구: 수출 제조기업을 중심으로)

  • Choi, Jong-Hwa;Lee, Hyun Ju;Kang, Gi-Du
    • International Commerce and Information Review
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    • v.16 no.4
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    • pp.3-34
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    • 2014
  • Nowadays to thrive on the intensively competitive environments based on drastic and rapid technical evolutions, exporting manufacturing companies need to keep very stable relationship with suppliers. Thus, analyzing key factors of strengthening relationship with suppliers in a B2B environment is important. In this regard, this study develops a research model to deeply understand key antecedents of relationship strength between B2B companies. Relationship quality was considered as the key factor affecting to the relationship strength. This study considers relationship satisfaction, trust, and relationship commitment as the factors of relationship quality. Moreover, technical service quality and relational service quality were considered to be the antecedents of relationship satisfaction, while communication and information exchange, relationship policies and practices, and opportunistic behavior were regarded as the antecedents of trust. The PLS method was applied for the empirical analysis of 107 companies data. The results indicated that the relationship commitment has a significant impact on relationship strength. Moreover, relationship satisfaction and trust had indirectly impact on relationship strength through relationship commitment. Although the quality of technical service quality had a significant impact on relationship satisfaction, relational service quality did not have a significant impact. While communication and information exchange, relationship policies, and practices had positively significant impacts, opportunistic behavior had a negative impact.

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Architecture of One-to-One Agent for Personalized Services in the Cyber Shopping Mall (사이버쇼핑몰에서 개별화된 서비스를 위한 원투원 에이젼트의 구조)

  • Park Chan Gyu;Ham Ho Sang;Park Sang Bong
    • Proceedings of the CALSEC Conference
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    • 1999.07b
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    • pp.447-454
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    • 1999
  • 이 논문은 특별히 사이버쇼핑몰들이나 상업적인 웹사이트에서 효과적인 고객 지향적인 개별화 서비스를 지원하는 원투원에이젼트의 구조를 제안한다. 데이터베이스를 연동하여 동적인 웹페이지를 지원하는 기존의 많은 쇼핑몰이나 상업성을 지닌 웹사이트들은 고객의 기호, 관심, 프로파일, 행동양식, 고객 히스토리등을 고려하지 않기 때문에 여전히 모든 고객에게 획일적으로 같은 내용을 제시하여 개별화된 원투원 서비스를 지원하지 못하고 있다. 이런 문제를 극복하기 위해서는 웹사이트를 구축하는 회사들은 제품정보, 서비스 정보등을 고객이나 비즈니스 파트너에게 좀더 개별화되고 고객 지향적인 정보를 제공하고 고객과의 원투원 관계를 지속시키기 위하여 웹사이트 구축전략을 신중히 수립하여야 한다. 지금까지 원투원 웹사이트 개발을 위해 타겟 푸쉬, 타겟 메일, 타겟 광고등 다양한 개별화 기술이 사용되어 왔다. 이 논문에서는 성능과 안정성을 고려한 멀티쓰레드기반 개별화 에이젼트 구조와 개별 고객의 고객 지향적인 서비스를 위해 규칙기반의 매칭기술을 사용하며 적응적인 프로파일을 위해 피드백 프로파일 기법을 소개한다. 규칙 기반 매칭 기술은 매칭엔진에 의하여 다양한 개별화된 컨텐츠와 메일을 생성할 수 있으며 규칙문장은 다양한 서비스를 표현하고 평가할 수 있게 설계 되었다.

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A Study on the Influence of Cognitive on Repurchase Intension of New E-Commerce System: Focused on the Mediation Effect of Consumer Satisfaction and Quasi Social Relations

  • Ying, Yu
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.8
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    • pp.189-196
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    • 2020
  • In this paper, we propose a study on the purchasing intent of the new e-commerce consumer, the coronavirus may once again drive the structural change of China's economy, and the new online marketing model will be noticed during the epidemic. Through 438 questionnaires collected on the Internet, frequency analysis, element analysis, reliability analysis and structural equation analysis were performed using SPSS V22.0 and AMOS V22.0 methods. Study the validation of hypotheses in the model to reveal the reasons why consumers in the new e-business are exposed. The results show that e-commerce features of Internet celebrities and individual characteristics of Internet celebrities can only enhance consumers' satisfaction. Quasi social relationships only increase consumer satisfaction without generating the will to purchase directly. Consumer satisfaction is the core foundation that dominates long-term consumption. E-commerce should focus on the ability of online celebrities to sell their expertise and the adaptability of value and product characteristics when conducting online celebrity marketing.