• Journal of the Korean Society for information Management
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• v.41 no.2
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• pp.155-183
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• 2024

The purpose of this study is to understand the information use experience of total blindness with OTT. To achieve the study purpose, in-depth interview with nine total blindness using a semi-structured checklist was conducted. The data were analyzed using Colaizzi's phenomenological method. This study has found 5 categories, 13 theme clusters, and 47 themes. The five categories are as follows: 1) the purpose of information use, 2) difficulties of information use, 3) handling of difficulty in information seeking, 4) perception and feeling, 5) improvement requirement The implications of this study are as follows; 1) There are no significant differences between total blindness and the general people of Information request topic in the use of OTT, 2) negative experience was connected with the accessibility with OTT, 3) there is a demand of better conditions with technical sides of OTT, 4) On the whole, they have a positive perception with OTT services.

• Journal of the Korean Society for information Management
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• v.37 no.2
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• pp.353-379
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• 2020

This study developed a user experience factors for the evaluation of knowledge and information resource system from the user experience perspectives, which is emerging as a new analysis standard in the field of information media and information service research. Based on the analysis criteria selected through literature analysis, 'system perception factor' and 'user experience factor' were derived as factors influencing the use of information systems through an experimental study based on the user experience sampling method. As a result, the user experience factors of final knowledge and information resource system includes nine user experience factors, 55 detailed user experience factors, and 138 system perception factors. This study is significant in that the abstract concept 'user experience' was derived and presented as a practical, concrete, measurable factor through experiments. The derived user experience factors should serve as a basis for measuring user experience perceived by users of the knowledge and information resource system.

• Informatization Policy
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• v.19 no.2
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• pp.21-38
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• 2012

The proliferation of the Internet and the advent of e-commerce have amplified public concerns about privacy. Accordingly, much research effort has been made on the issue. While existing research on online information privacy has usually focused on the examination of antecedents of personal information disclosure, the literature has not paid attention to the potential changes of the antecedents' effects depending on the user's experience of the service. The current study aims to investigate the moderating role of site usage experience in Internet users' decision on personal information disclosure. Specifically, this study considers two types of antecedents of personal information disclosure on a site - the attributes of personal information requested (sensitivity and relevance of information) and the value of the service provided by the site; and examines how the effects of the antecedents on the disclosure intention are affected by the users'experience of the site. Our analysis of the data gathered through a web-based experiment reveals that site usage experience moderates the relationship between the attributes of personal information and disclosure intention. While usage experience attenuates the negative effect of information sensitivity on disclosure intention, it intensifies the positive impact that relevance of information has on disclosure intention. Based on the analysis results, we provide implications for the mitigation of the Internet users' privacy concerns as well as theoretical implications.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.10
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• pp.4453-4461
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• 2012

In this study, the effect of traffic information satisfaction and expansion by the attitude on traffic information media using the structural equation modeling was evaluated. Research findings showed that the attitude formed by experience with VMS had a positive impact on user satisfaction and expansion on traffic information. Howevr, the expansion on traffic information was not affected significantly. by user satisfaction on traffic information. In other words, If experiences with VMS is positive, higher uset satisfaction on traffic information. In addition, it should be positive to expand traffic information.

• Proceedings of the Korean Society for Information Management Conference
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• 1999.08a
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• pp.113-116
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• 1999

인터넷 이용 경험이 적은 초보자뿐만 아니라 경험자도 인터넷에서 자신에게 필요한 정보를 찾기는 쉽지 않다. 인터넷 정보자원은 급증하는 반면 인터넷 검색엔진이 원하는 정보를 찾아주는 확률은 오히려 줄어들고 있는데 이는 체계적으로 정리되어 있지 않기 때문이다. 본 연구는 인터넷의 잔문 즉 웹브라우저를 실행한 후 처음 접속하는 사이트인 포털사이트(Portal site)를 전문화하여 궁극적으로 포털을 정보이용의 최종 목적지가 될 수 있는 모형을 설계하였다. 이 모형은 도서관이 보유하고 있는 학술정보 뿐만 아니라 인터넷의 정보자원을 체계적으로 정리하고 부가서비스를 제공하여 이용자의 정보이용 편의성을 높이는데 있다.

• Proceedings of the Korean Information Science Society Conference
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• 1999.10a
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• pp.548-550
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• 1999

최근 시스템 환경의 급격한 변화에 따라 기존 시스템의 유지보수와 재사용에 관련된 여러 가지 문제점이 발견되었다. 객체지향개념은 우리에게 재사용과 유지보수를 용이하게 해 줄 것으로 생각되었지만 기대만큼의 효과는 거두지 못하고 있다. 이러한 현실적인 문제를 해결하기 위해 많은 클래스들을 관련성을 이용해 패키지로 분류하는 클러스터링 기법들이 연구되었다. 대부분이 소프트웨어의 품질을 평가하기 위한 매트릭스를 기반으로 한 것이었지만, 실제 현장에서 개발자들의 경험에 의한 클러스터링 기법과는 많은 차이가 발생한다. 본 논문에서는 메트릭스를 이용한 Composition 방법과 개발자들의 경험을 이용한 Partition 방법을 혼합하여 정량화된 수치를 제공하며 개발자들의 경험을 충족시키는 방법을 제시하고자 한다.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.305-311
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• 2008

급속히 성장하고 있는 Web Analytics 서비스는 기본적으로 인터넷 상에서 기업간의 거래를 전제로 하며 서비스를 이용하는 고객사의 입장에서는 웹분석 분야 정보시스템 아웃소싱의 한 형태이다. 본 연구는 이러한 거래적 특징들을 바탕으로 경쟁이 치열해지고 있는 Web analytics 서비스 산업에서 고객사의 지속적 이용의도와 이에 영향을 주는 요인들 간의 관계를 실증연구를 통하여 살펴보았다. 연구결과 첫째, 서비스를 이용하는 고객회사들의 지속적 이용의 도는 동기적 요인인 만족도와 이탈억제 요인인 의존도가 동시에 고려됨을 알 수 있었다. 둘째, Web Analytics 서비스 산업에서 고객사의 만족도에 영향을 주는 품질 요인으로는 정보품질만이 통계적으로 유의하였다. 셋째, 거래상대방과의 관계에서 이탈이 고려될 때 이탈을 억제하는 역할을 수행하는 의존도 에 영향을 주는 요인으로는 관계가치, 전환비용, 서비스 이용기간이 의미 있는 것으로 나타났다. 넷째, 동기적 측면에서는 전환경험의 유무에 따라 시스템 품질과 공감성이 만족도에 미치는 영향관계가 다르게 나타났고, 이탈억제 측면에서는 전환경험의 유무에 따라 전환비용이 의존도에 미치는 영향관계에서 차이가 있었다.

• The Journal of Society for e-Business Studies
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• v.15 no.4
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• pp.123-142
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• 2010

Generally speaking, user behavior in the post-adoption period is different from that in the pre-adoption period. Users come to make on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs such as familiarity, satisfaction and habits in the post-adoption period and examine how they affect user's intention to continue in using Mobile Social Network Service. Through literature reviews, we proposed the conceptual model to explain the role of users' habits in continuance of IT post-adoption stage. Then, we examine the impact of the constructs to affect the intention to continue using the Mobile SNS. The results show that the intention to continue to use Mobile SNS is strongly influenced by users' habits, satisfaction and familiarity; users' habits is strongly influenced by satisfaction and familiarity; satisfaction is strongly influenced by familiarity.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.513-523
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• 2022

Generally, people act to use Information Technology on the premise of their experience in using various Information Technology. Namely, users perceive Information Technology through their User Experience, and these User Experiences can be said to impact Continuous Use Intention of the Information Technology. Based on this condition, the present study was proceeded to investigate the User Satisfaction's Mediating effect in the relationship between User Experience and Continuous Use Intention of the OTT services. For this purpose, 195 male and female college students' survey data were used for analysis, verified through the SPSS Process Macro. As a result of the analysis, not only the Reliability experience for the OTT services but also the Usability, Convenience, and Pleasurable experiences' User Experiences were verified that Use Satisfaction was Fully Mediating in relation to Continuous Use Intention. This result gives an implication that the importance of User Experience and Use Satisfaction in maintaining customers through continuous use of OTT services are worth noting. Overall, the present study increased the customer utility for OTT services and confirmed the importance of User Experience and Use Satisfaction in order to increase the competitiveness of the company. Also, it proposed a direction for an in-depth future research to develop this study.

• Proceedings of the Korean Society for Information Management Conference
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• 2016.08a
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• pp.45-48
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• 2016

본 연구는 일반 시민이 공공도서관에 가지는 역할 이미지의 유형과, 그러한 역할 이미지들이 어떠한 경로를 통해 형성되는지 파악하고자 하였다. 연구는 다양한 공공도서관 이용정도를 보이는 서울특별시 시민 6명을 대상으로 한 개별심층면담을 통해 이루어졌다. 면담 내용을 분석한 결과, 다양한 경험 중 직접 도서관을 이용해 본 경험이 공공도서관에 대한 인식을 형성하는 가장 큰 경로로 나타났다. 특히 응답자들의 사서에 대한 이미지와 도서관에 느끼는 이미지가 매우 유사하였다. 간접적인 경험 중에서는 주변인의 공공도서관 경험이 가장 큰 영향을 미쳤으며, 홍보물, 언론, 웹사이트 등은 큰 영향을 미치지 못한 것으로 판단된다.