• Journal of Digital Convergence
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• v.12 no.3
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• pp.127-140
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• 2014

This study is performed to measure a performance of IMS using Delone & McLean's Information Success Model as a practical analysis for IMS implementation and their effects. For this, I reviewed the pre-research literatures to attain the measurement factors for IMS implementation and information system success model. For inspecting the hypotheses, answered the questionaries to the IMS managers. The results are as follows: the first, to improve the user's will, they have to focus on the service quality. The second, to improve the user's satisfaction, focus on the system quality. Finally, which affect on the performance is user's will rather than satisfaction.

• Journal of the Korean Society for information Management
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• v.15 no.2
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• pp.69-88
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• 1998

In real life, the problems that organizations face are often not well packaged: they are frequently complex and complicated, especially when it is concerned about computer network services. The principal aim of the study is to investigate what sort of network sytem will enable uni ersities to utilize the information resources they have and need in an effective and efficient way. Therfore seven stages of the Soft systems methodology were applied to get the optimal model, then networking, maintaining, monitoring and training sytems were developed as the result.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.4
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• pp.73-92
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• 2022

This study intends to design a model that can effectively service policy data necessary for the implementation of new national agenda in order to provide high-quality policy information services that go beyond those of the existing Policy Information Portal (POINT) of National Sejong Library. To this end, it was determined that providing an integrated search environment, in lieu of data search through individual access, was necessary. Subsequently, four possible models for a national agenda service model were presented. First, designing a computerized system for both interface and electronic information source aspects was proposed for the national agenda service system operation. Second, designing the Linked Open Data system and the time-series service system for national policy information, providing the translation service of overseas original data, and securing the researcher's desired data were presented for the national agenda service information source operation. Third, strengthening public relations for policy users, building and promoting the site brand, operating SNS channels, and reinforcing the activation of auxiliary materials and the accessibility of external services were proposed for public relations of national agenda service. Fourth, expanding the information network with Open API, cloud service, and overseas libraries was proposed for collaborating and cooperating with the agenda service.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2017.05a
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• pp.660-661
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• 2017

We consider a discrete-time queue with batch geometric arrivals, geometric services, and retention of reneging customers, in which retention probability depends on the number of customers in the system. The steady state distribution of the number of customers in the system is derived.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.5-27
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• 2008

The purpose of this paper based on the preliminary research is to dove)or the standard job models for children's service of public and children libraries in Korea. To do so, the author surveyed and analysed the perception of library staff of current jobs for children's service using the online questionnaire. And author proposed the standard models(importance difficulty, professionalism, and performance requirements) of library jobs for strengthening children's services. In addition, the this study suggested a plans to enhance professionalism of children's librarian and to introduce its qualification system.

• Journal of the Korean Society for information Management
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• v.32 no.2
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• pp.63-86
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• 2015

Big data refers to dataset whose size is beyond the ability of typical database software tools to capture, store, manage, and analyze. And now it is considered to create the new opportunity in every industry. The purpose of this study is to develop of big data services in public library for improved library services. To this end, analysed the type of library big data and needs of stockholders through the various methods such as deep interview, focus group interview, questionnaire. At first step, we defined the 16 big data service models from interview with librarians, and LIS professions. Second step, it was considered necessity, timeliness, possibility of development. We developed the final two services called on 'Decision Support Services for Public Librarians' and 'Book Recommendation Services for Users.'

• Proceedings of the Korean Society of Computer Information Conference
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• 2013.01a
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• pp.215-218
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• 2013

본 논문에서는 루브르박물관, 미국자연사박물관, 대영박물관, 아시아문명박물관, 국립미술관, 빌바오 구겐하임스마트폰 애플리케이션에 대한 사용자 평가를 통해 정보서비스에 대한 만족도를 비교하고, 사용성과 기능적 특성간의 상관관계를 검증했다. 사용자 평가에 대한 종합결과와 정보서비스의 총점을 비교한 결과, 빌바오 구겐하임, 미국자연사박물관, 루브르박물관에 대한 만족도가 높게 평가되었다. 또한 사용성은 개인화적 특성, 비간섭적 특성, 동기부여, UX/UI, 연결완전성이 내재한 관람모형, 정보서비스 등 모든 요인과 유의미한 상관관계에 있었다. 본 연구를 통해 도출된 하나의 중요한 시사점은 박물관 스마트 폰 애플리케이션에 대한 만족도는 하드웨어나 기술의 적용보다는 콘텐츠와 관람객 사이에서 발생하는 인터랙션에 따라 좌우된다는 것이다.

• Journal of the Korean Society for information Management
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• v.25 no.3
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• pp.321-338
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• 2008

To develop a public services framework for the promotion of the public records use of the regional archives in Korea, we analyzed the previous related studies and observed the public services of the renowned overseas regional archives through the we sites. Then, the web 2.0 technology and its application to archives services have been studied. Based on the analysis, a public services framework consisting of 4 phases such as basic services, extended services I, extended services II, interactive services was developed. This framework of 4 phases is not a fixed universal system. Each of the regional archives would select the services they offer according to the budget, personnel, as well as the user community. Finally, community survey, user satisfaction evaluation, and the establishment of specific service guidelines are suggested for the advancement of the public services.

• Journal of Information Management
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• v.37 no.1
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• pp.1-16
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• 2006

Due to the dramatic development of the Internet, the ICT market has changed from a voice based services to data based services. Substitution and complementary dynamism has emerged from communication technology services such as the Internet, mobile phone, and telephone. This paper analyses diffusion patterns of communication technologies such as the Internet, cellular phones, and telephones in different country groups. We estimate modified logistic growth model using time series data for the years 1975-2002. As a result, it is possible to categorize country groups according to the patterns of diffusions. This research creates essential information to forecast demand for new services based on incumbent services as well as provide information on strategies for entering the network industry.

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.121-147
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• 2010

The purpose of this study is to develop and prove service quality measurement model and indicators which are able to measure objectively service quality of digital libraries in Korea. Literature review and Delphi survey are used to investigate service quality dimensions. User perceived service quality performance was measured to validate DL-SQI model with three digital libraries. Finally DL-SQI(Digital Library-Service Quality Index) model was developed which is composed of four primary dimensions. The survey results reveal that reliability coefficient is 0.8 which means high reliability of survey and it suggests that DL-SQI model based on the above dimensions is proved through confirmatory factor analysis.