• The Journal of Korean Association of Computer Education
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• v.23 no.3
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• pp.71-79
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• 2020

This study investigates the rising issue of verbal violence at non-facing channels. Focus Group Interview(FGI) was conducted to examine verbal violence occurred during emotional labors in real-life cases. In addition, the distribution of verbal violence in the conversation was confirmed through a new big data technology called Speech Analysis(SA). The result findings highlighted the two perspectives as below. First, verbal violence occurred through calls, is classified into personal insult, swearing/verbal abuse, unreasonable demand, (sexual) harassment and intimidation/threat. Second, Speech Analysis result exhibited the most frequently appeared verbal violence were personal insult and swearing/verbal abuse. Informal language use and speaking in disrespectable manner was the highest rate in personal insult category. Moreover general cursing was the highest rate in swearing/verbal abuse category. In particular, the rate of using curse language was the highest in overall cases of verbal violence. This study summarizes the types of verbal violence that occur in non-facing channels and suggests a need for further investigation on how verbal stress affects working environment for emotional labor.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.1
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• pp.137-155
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• 2010

This study was conducted to propose the improvements by analyzing the actual state of Education Information Disclosure related to the school libraries of elementary and middle schools and by grasping its problems. In order to do that, we examined the Education Information Disclosure standards in school libraries in Korea. The actual state of information disclosure on 13 items related to school libraries was analyzed, using S High School in Seoul as a case study. In addition, in understanding the values of school libraries easily and informing them exactly through Education Information Disclosure, it was judged that the forms and guides for disclosure and the level of school introduction services were somewhat insufficient. On the basis of that, some improvements were proposed, which could help to make the operation and management of Education Information Disclosure in school libraries more efficient.

• The Journal of the Korea Contents Association
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• v.6 no.5
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• pp.170-177
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• 2006

The purpose of this study is to enhance efficiency of menu management of information system on the institutional restaurant according to the academic background, working career, and times of meal serving. The questionnaires were distributed to 120 units. A total of 116 questionnaires were usable. First, result that is significant to menu management factor at meals manager's work career and food information system operation analyzed that is. Second, analyzed that difference of meals subdivision meal number is not significant to menu management factor at food information system operation. Third, manager's attainments in scholarship which operate food information system analyzed that practical use degree is significant to menu management factor at food information system operation.

• Informatization Policy
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• v.18 no.2
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• pp.72-84
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• 2011

Along with the fast development of "smart"information technology including smart phones, a concern for increased productivity and better work-life balance is growing faster than ever. In many cases, the expectations for "smart work"remain only superficial at most, and the theoretical foundation for smart work research, much less with clear definitions, is not based on sound research. This article primarily aims to clarify the differences between the concept of telework and that of smart work. Particularly, a research framework for smart work, reflecting the points of differentiation for smart work on the basis of previous telework research framework is suggested. Then, we go further to discuss the limitations of existing telework research to suggest new research agenda for smart work research, and review current smart work policy being executed by the Korean government to suggest directions for the future. We expect to make academic contributions to the advancement of smart work research in the IS research field as well as provide practical insights for local policy planners.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.6 no.7
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• pp.1020-1025
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• 2002

Government R＆D Programs' success and failures depend on the choice of the excellent project from diverse proposal. Therefore project evaluation process should be transparency, objectivity and confidence. Institute of Information Technology and Assessment(IITA) working for the Ministry of Information and Communication(MIC). IITA management the informatization fund and government R & D program. IITA have execute choice of R & D project and assessment proposals and reformed the system of evaluation. This advanced evaluation system made in the end of the 90's and adapted it to the college basic R & D program in 1999. Advanced evaluation system is electronic and remote system. This advantage is very shift and correct to process. So the system save the task and money from 46% to 78%. But it is some Problem, security and technical experts for the choice of the Government R & D project in remote evaluation system.

• The Journal of Society for e-Business Studies
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• v.16 no.3
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• pp.225-247
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• 2011

Universities have been investing in their information systems to keep their management functions working efficiently and effectively. Thanks to these efforts, faculty members and other university employees can perform their tasks efficiently almost anywhere and anytime. Several universities embarked upon information systems projects to take advantage of emerging information technologies in their administration and management. Only a limited number of universities have achieved their objectives; some others have been even tinkering with the idea of abandoning their newly developed academic information systems. The development of academic information systems often start with a relatively high risk of system failure. Sometimes, these systems encounter unforeseen obstacles or fail in systems development. These universities with problems also can overcome these issues by collecting their wisdom. The mindfulness theory is suitable for dealing with implementing academic information systems. This research analyzes an academic information systems development case from a mindfulness perspective, and also addresses its research implications and theoretical contributions.

• Journal of the Korean Society for information Management
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• v.33 no.3
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• pp.287-319
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• 2016

Dispatch of ROK Armed Forces is a significant contemporary event that enhances the ROK's position in the international communities and ensures the solid national security by contributing international peace keeping operations. Indirectly, dispatch of armed forces also can contribute to strengthen the national defense. However, despite its importance, record management related to the dispatch is not done properly. Because variable records produced in the process of dispatching troops are transferred to distributed archives, searching or accessing each record is not easy and making a collection from a series of record related to certain dispatch is more difficult. Moreover, since most transferred records were produced in the public domain, production and management of record in the aspect of archive of everyday life is needed. In this paper, we summarize the current state of domestic records by dispatch procedure, organization, and dispatched troops. And we also explore the problem of record management.

• Journal of the Korean Society for information Management
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• v.33 no.3
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• pp.345-370
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• 2016

Recently, National Archives of Korea has planned to develop the Standard Archive Management System, to make it economical and efficient in accordance with the local archives establishments by Seoul Metropolitan City. Also, the institution signed the MOU with National Information Society Agency to set up a digital archive system and foster professional archival manpower. These movements are rooted on the current domestic demands for digital archive systems. Keeping pace with it, the purpose of this study is suggesting feasible ways to establish the sustainable and efficient archive systems. To this end, a status study on the existing digital archive systems at both domestic and overseas bases was carried out, with the many of open source software analysis. Based on the primary implications of this study, to implement the digital archive system, functional module deducting methods and an open source software application process on each module were designed. Financial, operational and technical considerations such as the links between modules are also considered.

• The Journal of the Korea Contents Association
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• v.18 no.8
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• pp.102-108
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• 2018

The existing data transmission technology applied between the non-secure external internet and the secure internal business network has various problems when applied to the building facility management SCADA system control network. Traditional inter-network data transfer technologies involve high complexity and high costs because blacklist-based security techniques are applied to all data. However, whitelist-based security techniques can be applied to data distributed in Building Facility Management SCADA control systems because a small number of structured control data are repeatable and periodic. This simplifies the security technology applied to inter-network data transmission, enabling building facility management SCADA system control network deployment at low cost. In this paper, we proposed building control networks specialized in building facility management SCADA control systems by providing solutions to address and address these problems.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.3-6
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• 2007

KISTI(Korea Institute of Science & Technology Information) CCBB(Center for Computational Biology and Bioinformatics) Website has been providing bioinformatics contents(databases and analysis tools) services to construct IT-based bioinformatics infrastructure. It also carries out the services to support domestic bioinformatics R&D activity and to construct the infrastructure. But, these services are not actively available because this CCBB website is not wellknown to users. Therefore, we performed the user survey for the researchers who are studying in the field of biological science. The items of this survey consist of subjects on bioinformatics databases, analysis tools and BioInfoNet. After the user survey is rearranged and analyzed, the result of survey will be used to provide the good service to the users who are need of bioinformatics infrastructure such as databases and analysis tools etc.