• Journal of dental hygiene science
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• v.4 no.2
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• pp.61-73
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• 2004

In this study, I have analyzed domestic dental clinics which had introduced CRM for customer satisfaction management. The purpose of this study is to provide information for designing efficient CRM. I would suggest some strategies to carry out CRM as followed. First, promote long-term relationship with customers. Second, select a target patient group and classify customers. Third, set a systematic database up. Fourth, make various channels to communicate with customers. In addition, the following ways are essential to be successful in implementing CRM. First, strengthen the service provided at the Moment of Truth (MOT). Second, organize learning in hospital and all the staff should be customer-oriented. Third, perform systematic "internal marketing".

• Journal of Digital Convergence
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• v.12 no.10
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• pp.97-108
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• 2014

The purpose of this study was to seek for solutions of activating convention hotels entering to the newly created market, focused on the case study of the convention hotel in KangwonLand in the competitive MICE environment. According to the analysis for reception setup for MICE, it is urgently required to improve shopping facilities, securing manpower, the accessibilities in KangwonLand convention hotel. This study suggests several ways to identify differentiation such as facilities discriminations, reasonable prices when holding conventions/events. It is also proposed that there is a need to focus incentive tour when marketing. To succeed in hosting events of MICE at the convention hotel, it appears to be considered to host large scale of domestic or overseas events, to measure reasonable room rates, promote niche market through middle or small scale events, attract customers to revisit and save transportation costs for participants. From the study, it is expected to find efficient ways to activate convention hotels through MICE market entry.

• Spatial Information Research
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• v.19 no.6
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• pp.19-28
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• 2011

Recently, the interests of marine mineral resources has been increasing from the depletion of land resources around the world and many countries are involving in marine exploration work. South Korea is also currently performing exploration work to estimate the marine mineral resources around the Korean Peninsula. However, massive amounts of marine exploration data accumulated from the long-term exploration work have not been systematically managed. The data have been managed by the file based system instead of commercial database. The aim of this study is to construct GIS-based Marine Mineral Resource Information System using a spatial database for the core sediments of the marine exploration data. For constructing such DB system, GIS-based data items were classified, and a database was designed using relational database model. The database was constructed using commercial DBMS(Database Management System), Oracle. Also, necessary functions of the system were defined for the effective use of database based on users' requirement analysis. The GIS-based Marine Mineral Resource Information System has enabled to support the systematic management of the marine exploration data. Furthermore, it is expected that this spatial database will be useful in estimating the reserves of the mineral resources and provide valuable information for economic evaluation. In the future, the application of advanced techniques of spatial analysis and 3-dimensional display function will be required.

• Journal of Digital Convergence
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• v.18 no.4
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• pp.121-127
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• 2020

Innovation in local industries and the development of public services require, among other things, shared growth with the concept of regional co-prosperity. Regional co-prosperity is essentially aimed at bridging regional balance or regional gaps, which means a relationship that can achieve shared growth through complementary cooperation. In this study, cases using living labs were drawn based on the current status of industry-academic cooperation at the level of regional innovation and its policy implications were sought. Local governments are making various attempts to solve regional problems and enhance the linkage effect of securing mutual competitiveness through co-prosperity cooperation autonomously. In particular, an effective approach has been continued by activating the Living Lab Network, a problem-solving mechanism, focusing on pending regional issues. Above all, one of the strategies for regional development should be linked to the establishment of a cooperative system for win-win cooperation and policy means to support it. The activation of cooperative programs with local universities, companies and local governments and the case of problem-solving using living labs. Therefore, it suggested that active participation by various stakeholders and a cooperative governance model were needed to enable Living Lab.

• Journal of Radiation Protection and Research
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• v.32 no.2
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• pp.45-50
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• 2007

In this study, uptake rates of internal organs and daily urinary excretion rates were measured to get more reliable estimation results for Korean. Radioactive iodine($^{131}I$) of $100{\mu}Ci$ was administered by ingestion to 28 adult males for the experiment and then the radioactivity in thyroid gland, liver, stomach, small intestine, kidneys, and urine was measured after time intervals of 2, 4, 6 and 24 hours. Uptake rates of each organ and daily urinary excretion rates were calculated on the basis of these experimental results. As a result, uptake rates of 19.70% for thyroid and daily urinary excretion rates of 71.12%, on the average, were indicated. The maximum of uptake rates and daily urinary excretion rates were recorded after 2 hours of administration of $^{131}I$, but those rates were decreased gradually later. It was also found that uptake rates were the highest in stomach, followed by the left kidney, liver, small intestine and right kidney except for thyroid gland. In this experiment, the calculated uptake change rate in thyroid gland after 24 hours of administration of $^{131}I$ was different from that of ICRP-54/67(30%) and ICRP-78(25%). Thus, it is necessary to apply more reliable approach, reflecting the characteristic of Korean physiology and to obtain the basic data of results using this approach for calculation of the internal adsorbed dose. In the future, this approach can be helpful for the internal dose assessment of radiation workers in a nuclear power plant or in a hospital.

• Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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• v.36 no.4
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• pp.287-293
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• 2018

It is prerequisite to generate epipolar resampled images by reducing the y-parallax for accurate and efficient processing of satellite stereo images. Minimizing y-parallax requires the accurate sensor modeling that is carried out with ground control points. However, the approach is not feasible over inaccessible areas where control points cannot be easily acquired. For the case, a relative orientation can be utilized only with conjugate points, but its accuracy for satellite sensor should be studied because the sensor has different geometry compared to well-known frame type cameras. Therefore, we carried out the bias-compensation of RPCs (Rational Polynomial Coefficients) without any ground control points to study its precision and effects on the y-parallax in epipolar resampled images. The conjugate points were generated with stereo image matching with outlier removals. RPCs compensation was performed based on the affine and polynomial models. We analyzed the reprojection error of the compensated RPCs and the y-parallax in the resampled images. Experimental result showed one-pixel level of y-parallax for Kompsat-3 stereo data.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.11
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• pp.7617-7628
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• 2015

Recent changes in the industrial parks have become a major issue in the nation's economic aspect. However, the industrial park's structure-advance projects under regional changes have excluded the surrounding spaces. The purpose of study is to analyze physical characteristics of Industrial park and adjacent area and to propose practical urban linkage alternatives as place-making It was found that in an urban aspect, the industrial parks belong within the city, but look like an isolated island that doesn't belong to a city. Therefore, as a way that could improve the problems above, and prevent the formation of heterogeneous spaces, the deliberate management of Industrial park's structure-advancement projects is needed. As one of these measures, It is concluded that the review of designating industrial facility zones which is a district unit plan and managing the detailed elements of construction to the various elements of the district level are needed.

• Archives of design research
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• v.18 no.3 s.61
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• pp.15-24
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• 2005

There is a large waste of time, money, and production through the infelicitous product design process in small and medium enterprises. They don't possess enough career-manpower with respect to design. Especially, the objective and scientific approach process isn't presented very well on the 'establishment concept' of the embodiment phase or 'Sketch and Rendering' of the development phase which are the most important design processes. So, this research is applied to the conception of the AHP method. It uses the basic concept of relativity to decrease risk from the calculational quantity data, and supplement the decision making phase. Generally, human beings can conclude by relative judgement which is more influenceable than absolute judgement. So we must use the relative comparison concept rather than the comparison of two items with variable sketches based on characteristics of human beings. Thus, efficiency judgement is dependent on design sketch comparisons which help the consistency progress of variable alternative plans. We can decrease risk when we chose the final design and increase efficiency of the design decision making. That is now a perfect selection of each alternative's ranking and sensitive design result but this research will provide consistency criterion on filtering and lead to variable design alternatives. The significance of this research is the efficiency method that overcomes differences of character and sensitivity on many phases of the process. Finally, this research proposes a new ideal process that where applied improves quality and evidence of propriety through comparison to existing methods result in method application research for improvement quality.

• Archives of design research
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• v.17 no.1
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• pp.163-178
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• 2004

In this study, in order to achieve the before-mentioned study purpose, the importance of developing the new product, the relationship with the design, and the design element for developing the new product were considered. In order to extract the importance of the design element which is applied to the development of the new product design, the research model about the induction of the priority was created, the evaluation items were instituted, and the demonstrative research approach was performed in order to recognize the relationship among those elements. Firstly, in the process of selecting the items for the application, 14 evaluation elements which were extracted through the advanced study data were grouped in 4 kinds of dimensions, and the properties which are related with the Digital TV product were composed up of 36 items. Through the factor analysis, by decreasing the detailed standard for the evaluation of 36 items, the parsimony was secured, and the characteristics which the various items contain induced into one factor. Secondly, the detailed factors which were united into one factor went under the paired comparison as one by one through AHP again, and then the importance degree was generated. First of all, as the first stage of AHP, the decision making factors which affect the whole achievement of purpose of the decision making were classified as in a hierarchical style. From these research results, it was known that the functional factor and esthetic factor in the process of designing the new product are the major affecting variables, and it was confirmed that in case of the Digital TV products group, the factors such as the high quality of picture, big screen, user interface, sound, product reliability, style, size, indoor reproduction, and guarantee are the main factors which influence the need of the consumers in purchasing products.

• Journal of the Society of Disaster Information
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• v.14 no.3
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• pp.325-333
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• 2018

Purpose: There have been terrorist attacks all over the world, causing massive damage. In Korea, there are few cases of terrorist damage, but the lack of the on-site response experience lead to constraints on the opportunity to verify capabilities against terrorism. Therefore, in this study, the chemical terrorism on-site countermeasures is considered as a concept of service, it was possible to draw up improvement alternatives for each element by reviewing at once the interactions between the concerned organizations and citizens in the field and the utilization of the equipment and facilities in the invisible area. Results: It had been evaluated the service process of the counterpart manager from the viewpoint of the victim citizen, who is the beneficiary of the final security service. It has found out the waiting point(W.P) between the victim's civilian incident management, and the element of failure(F.P). Conclusion: In this way, comparing chemical terror incident response manuals belonged to each related organization by fusion of service design approach and scenario technique, It is expected that it will be able to find out more specific problems and to find improvement alternatives.