• Title/Summary/Keyword: 점포성과

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A Study of the Mediated Effect of Store Competitiveness Characteristics Between Startup Education and Franchise Profitability (창업교육과 커피가맹점 수익성 관계에서의 점포경쟁력 특성의 매개효과에 관한 연구)

  • Baek, Jinseong;Lee, Junghee
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.5
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    • pp.91-107
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    • 2021
  • As competition in the domestic franchise industry is more heated than ever, we examined the factors that affect the profitability of the coffee franchise industry, which has grown rapidly over the last decade, and explored what effect preparatory startup education has on the profitability of coffee franchise stores. Specifically, this study looked into whether preparatory startup education can increase store competitiveness, provide insight into store location selection, generate innovative management, and ultimately contribute to store profitability. To test these hypotheses, we employed structural equation modeling. Results showed that preparatory startup education has a significantly positive (+)effect on 1)business characteristics: taste, quality, price affordability, menu diversity, store ambiance, 2)location characteristics: suitability, and 3)innovation management: accessibility, delivery service, and SNS marketing. The factors with a significantly positive (+)effect on store profitability were taste, quality, and price affordability with regard to business characteristics, suitability in terms of location characteristics, and SNS marketing in respect to innovation management. We expect that this study will have practical implications for increasing the profitability of coffee franchise stores, which are facing excessive competition, and its findings will be useful for coffee franchise head offices as well as government when making relevant policy decisions. In addition, it is intended to deliver a message to franchise head offices, central government, and local governments that they should provide institutional support to coffee franchise stores such that delivery services can lead to substantial improvement in profitability, even when delivery costs are considered.

The study of the decisive factors for management results of franchise beauty salons (프랜차이즈 미용업의 경영성과 결정요인에 관한 연구)

  • Jo, Jin-Woo;Min, Gyu-Sik
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.2
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    • pp.241-248
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    • 2013
  • The importance of the factors that influence on the sales from the owners of franchise beauty salons has been analized through AHP method. The result shows that the critical factors are workers, location, franchise brand power, facilities and price in turn. The importance of the low level shows that facilities, famous staffs, the appearance of workers, franchise brand's populality in turn.

An Empirical Study on the Influence of Franchisor's Company Owned Outlet before Franchising to Franchisor's Current Performance (프랜차이즈 가맹본부의 가맹사업 전 직영점 운영활동이 가맹본부의 성과에 미치는 영향에 관한 실증연구)

  • Kang, Byung-Oh;Kim, Jin-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.9
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    • pp.3210-3222
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    • 2010
  • Franchise Industry has a big portion in national economy, and contributes to protecting self-employments and making jobs. One of good way to increase the success of franchise business is operating some franchisor's company owned outlets before franchising. The purpose of this research is to understand the effects of the company owned outlets on franchisor's current performance. According to the result, the operation term, scale, and location of company owned outlet increase the legitimacy of franchisor. The operation term, and scale of company owned outlet increase the efficiency of franchisor, And both legitimacy and efficiency increase of franchisor's current achievement.

The Effect of Franchisor's Pre-open Support Services on Franchisee's Relationship Quality and Performance in Foodservice Franchise System (외식 프랜차이즈 가맹본부 개점 전 지원서비스가 가맹점 관계품질과 경영성과에 미치는 영향)

  • Han, Sang-Ho;Bae, Gi Cheol;Lee, Jae-Han
    • The Korean Journal of Franchise Management
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    • v.2 no.1
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    • pp.152-172
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    • 2011
  • This study aims to analyze the effect of franchisor's pre-open support services on franchisee's relationship quality and performance in foodservice franchise system. The analysis data was collected from 500 franchisees located in Seoul and Gyeonggi-do of Republic of Korea. The finding are as followings: firstly, the factors of information providing, market researching, interior and equipment supporting, education and training supporting, sale and promotion supporting, and legal supporting influence positively franchisee's satisfaction. Second, regarding relationship among relationship quality, satisfaction positively influences trust and commitment, and trust positively influence commitment. Third, relationship quality influences positively both financial and non-financial performance.

[Retraction] Analysis on the Effects of Location Factors on Sales of Convenience Stores -Comparative Analysis on Busan and Gyeong-nam Region- ([논문 철회] 입지요인이 편의점 성과에 미치는 영향 요인분석 -부산지역·경남지역 대상으로 비교분석-)

  • Hwang, Kyu-Sung;Lee, Chan-Ho
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.129-137
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    • 2014
  • The purpose of this study is to understand major factors of site selection of convenience stores in Busan and Gyeong-nam Region. This will be done by analyzing correlations of sale, profit and localization factors and choosing the major correlation factors out of them and carrying out regression analysis to analyze each factor's influence extent. the competition factor : It is shown that the competition factor has significant result with the sale and the profit and the effect of that is proved the biggest among all location requirements. Therefore, the competition factor is the most important factors above all. By providing recently standards and implications of site selection of stores, this study suggests a guideline for site selection not only to prep entrepreneurs and store developers but also prep entrepreneurs of retail store.

Development for establishing Big Data-based alley commercial area (빅데이터 기반 골목상권 영역설정 방법론 개발)

  • Hwang, Dong-Hyun;Ko, Kyeong-Seok;Park, Sang-June;Kim, Wan-Su
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.11 no.6
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    • pp.784-792
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    • 2018
  • In this study, we designed the area except the development market and the traditional market, where large scale shops were concentrated by realizing the real estate center of the alley commercial area. In addition, we have developed an area setting method for the alley area where reliability and rationality can be ensured by utilizing the actual data such as the business statistics, the survey data of the business, and the store business DB, which are managed by the local government or the state. The alley commercial areas were classified into five groups according to density. It is thought that users can distinguish the commercial areas from dense commercial areas to the commercial areas in order to utilize various commercial areas.

Analysis of Duty-Free Shopping Attributes and Shopping Satisfaction of Chinese Tourists : Focusing on duty free shops in Busan (중국인 관광객의 면세점 선택속성과 쇼핑 만족도 분석 : 부산지역 면세점을 중심으로)

  • Hwang, Seong-Jun;Kim, Dong-Il
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.137-145
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    • 2017
  • The purpose of this study is to suggest the measures to measure the shopping satisfaction and to increase the shopping satisfaction. We conducted surveys and conducted empirical analysis on Chinese tourists visiting duty free shops in Busan using direct survey method. The results of this study are as follows. First, factor analysis for subdividing the duty - free choice attribute was analyzed as store attribute, product attribute, and service attribute. Second, based on this analysis, the effect of each attribute on shopping satisfaction showed statistically significant positive results. Third, the analysis of the relative size of the effects of analytic attributes on satisfaction showed that store attributes were the highest. That is, the quality of duty-free shops, services, and products increases overall shopping satisfaction. Therefore, it can be said that the strategy implementation that improves the quality of the attributes affecting the satisfaction is expected to contribute to the improvement of the management performance, and suggests the management implications for the activation of the operation of the duty - free shop. Future studies will be more meaningful if more variety of shopping places are studied.

The Effects of Signboard Improvement Reflecting Local Characteristics : The Mediating Roles of Informativeness, Entertainment, and Irritation (지역 특성을 반영한 간판 개선의 효과 : 정보성, 오락성, 방해성의 매개 역할)

  • Yesolran Kim;Se-Jin Lee
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.89-96
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    • 2024
  • Signboard plays a pivotal role in crafting the initial impression of a storefront and contributing to the overall aesthetics of the local environment. Since 2012, the South Korean government has been annually implementing signboard improvement projects as part of its commitment to enhance urban landscapes and invigorate local business districts. Particularly noteworthy in recent years is the government's emphasis on creating signborad that aligns with the characteristics of the cities. This study aimed to investigate the impact on stores and the local area when incorporating local characteristics into signboard, with a focus on the mediating roles of informativeness, entertainment, and irritation. A survey was conducted among 150 undergraduate and graduate students who had experience visiting areas with improved signboard. The findings indicate that local fit of signboards has a positive impact on intention to visit store and area by mediating informativeness and entertainment. On the other hand, irritation does not exert a significant influence within this structural relationship. The results of this study contribute to broadening the scholarly understanding of signboards and signboard improvement, highlighting the importance of incorporating local characteristics into signboard to small business owners and local government practitioners.

A Study on the Operation Method from Performance Analysis of Multinational Retailer in Korea (경영실적 분석을 통한 운영방안에 대한 고찰)

  • Kim, Yoo-oh;Kim, Su-hwan
    • Journal of Distribution Science
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    • v.2 no.1
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    • pp.39-62
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    • 2004
  • 국내에 진출한 Carrefour, Wal-Mart, Tesco(home plus) 등 다국적화된 소매기업들을 통하여 주 2 휴일제 실시로 변화가 예상되는 그들의 점포운영방안을 실적을 분석해봄으로써 보다 효율적인 경영전략과 운영 방안을 모색해보고자 하였다. 국내 할인점의 포화기 진입단계에 들어선 시점에서 국내 진출 다국적 기업들은 국내 선두 기업과 비교하여 짧은 진출 역사에도 안정성과 수익성 측면, 활동성 부문에도 양호한 결과를 나타내고 있으며, 이들의 운영의 전략적 측면은 구매 부문의 EDLP와 운영부문에 EDLC가 선 순환되고 유통·물류정보시스템과 결합하면서 Low Cost Operation이 추진하고 있음을 알 수 있다. 다국적 소매기업들은 표준화와 현지화를 대립이 아닌 양립과 조화로 보면서 현지화 부문에서는 MD(VMD) 부문 개선과 고객서비스를 개선함으로써 국내 기업들의 강한 경쟁자로서 접근하고 있다고 판단된다. 일부 우려에 대한 다국적 기업의 실적 저조에 대한 판단은 그들의 경영전략과 현지화 단계에서의 차이를 감안하면 이른 판단으로 사려 되며, 이러한 다국적화 소매유통기업에 대한 운영방안에 대한 고찰은 다국적 소매기업 및 국내 소매업체들의 경쟁력 향상에도 기여할 것으로 본다.

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A Study on Relationship marketing of Apparel Store toward Customers-Focused on department store- (의류점포의 대고객 관계마케팅에 관한 연구 -백화점을 중심으로-)

  • 김은정;이선재
    • Journal of the Korean Society of Clothing and Textiles
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    • v.25 no.6
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    • pp.1079-1090
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    • 2001
  • This paper suggest the importance of relationship marketing of the apparel store, and proved the relationship between the relationship marketing factors and the relationship quality and performance. In this research, department store is focused, Credence service, contact guest service, and communication service are defined as relationship marketing factors. Satisfaction and trust are defined as relationship quality. And long-term oriented relationship, repeat purchase. and positive word-of-mouth are set to performance. The questionnaire survey was carried out 238 20's & 30's women in the capital region during nov, 2000. SAS package program was used to analyze the gathered data. The investigation of this research reveals some results. First, relationship marketing factor has effects on relationship quality. Second, it is proved that relationship quality has effects on performance. In conclusion, it is proved that relationship marketing of apparel store is very important marketing strategy that make concrete relationship with consumer and give satisfaction and trust to consumer, and then can make partnership with consumer for long-term consideration.

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