• Journal of the Korean Society for information Management
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• v.30 no.2
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• pp.35-59
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• 2013

The aim of this study is to investigate the role of information service failure severity within existing framework of service recovery justice research and analyse the effects of the attribution of service recoveries on recovered user satisfaction and revisit. For empirical analysis, A total of 452 valid questionnaires were used to analyse the data gathered from university students who experienced the information service failures of university library. Some findings of the research are as follows: First, service failure severity has negative effect on service recovery justice. Second, procedural and interactional recovery justice has positive effect on recovered user satisfaction. Third, service recovery justice has significant influence on procedural and interactional justice. Finally, recovered user satisfaction has positive effect on user revisit and mouth of word.

• Journal of the Earthquake Engineering Society of Korea
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• v.14 no.1
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• pp.35-42
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• 2010

The best estimate Gutenberg-Richter b-value of the Korean Peninsula was estimated through an expert panel assigned to evaluate the currently available study results. The panel's assessment yielded that the Gutenberg-Richter b-value was relatively constant over the Korean Peninsula and was independent of seismic zones with an average value of 0.96. Also, the currently most reliable four seismotechtonic structural maps were produced. The effects on the seismic hazard were analyzed by applying the results to the Shinwuljin Units 1&2 NPP site. As a result, the mean hazard level at 0.2g was decreased by about 70-80% (on the order of 0.6-0.7), and the uncertainty band at 0.2g for the reliability band of 15%-85% was significantly reduced. It was proposed, for conservatism, to use b=0.95 over all seismic zones for seismic hazard analysis in the future.

• Journal of the Korea Institute of Building Construction
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• v.15 no.4
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• pp.383-389
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• 2015

The objective of this study is to develop mixture proportioning approach of crack controlled lightweight foamed concrete without using high-pressure steam curing processes, as an alternative to autoclaved lightweight concrete blocks (class 0.6 specified in KS). To control thermal cracks owing to hydration heat of cementitious materials, 30% ground granulated blast-furnace slag (GGBS) was used as a partial replacement of ordinary portland cement (OPC). Furthermore, polyvinyl alcohol (PVA) and polyamid (PA) fibers were added to improve the crack resistance of foamed concrete. The use of 30% GGBS reduced the peak value of hydration production rate measured from isothermal tests by 28% and the peak temperature of foamed concrete measured from semi-adiabatic hydration tests by 9%. Considering the compressive strength development, internal void structure, and flexural strength of the lightweight foamed concrete, the optimum addition amount of PVA or PA fibers could be recommended to be $0.6kg/m^3$, although PA fiber slightly preferred to PVA fiber in enhancing the flexural strength of foamed concrete.

• Journal of the Korean Recycled Construction Resources Institute
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• v.7 no.3
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• pp.235-242
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• 2019

The objective of this study is to modify the mixture proportions of concrete that were developed for section enlargement strengthening elements using a specially designed binder composed of 5% ultra-rapid hardening cement, 10% polymer, and 85% ordinary portland cement in order to assign the self-compaction property to such concrete. The self-compaction abilities of concrete were estimated by the performance criteria specified in JSCE and EFNARC provions. Test results showed that the increase in the unit binder content at the consistent water-to-bider ratio led to increase in viscosity of fresh concrete but did not exhibit the decrease in the fluidity due to a greater viscosity. The mixture proportioning of self-compaction section enlargement concrete could be considered at the following conditions: unit binder contents of $430kg/m^3{\sim}470kg/m^3$ and fine aggregate-to-total aggregate ratios of 40%~46% at the water-to-binder ratio of 38%.

• Journal of the Korean association of regional geographers
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• v.14 no.1
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• pp.54-67
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• 2008

This paper is to analyze the relationships between the factors of choice attributes and the related satisfaction focused on Domestic tourists in Jeju region. First, this paper used the structural equation model with the questionnaires to investigate the attributes affecting the visitors' satisfaction and service value. In conclusion, the attribute factors influencing service value and the visitors' satisfaction are 'equipment and convenience' and 'culture and leisure'. Also, this paper presents that the 'foods' factor is affecting re-visit and others' recommendation through the mediation of satisfaction factor.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2019.11a
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• pp.71-72
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• 2019

최근 공공안전 분야에서는 국민의 위험상황을 분석하여 선제적으로 예측을 하여 국민의 안전을 보장하기 위한 요구사항이 대두대고 있다. 또한 스마트폰 및 스마트워치와 같은 고성능 모바일 단말 기기들의 대중화로 인해 해당 기기들에 부착된 다양한 센서 데이터들을 융복합하여 분석할 경우, 수집한 센서 데이터의 잠재적 가치를 안전보장 측면에서 사용할 수 있는 장점이 있다. 본 논문에서는 대인, 대물, 장소에 해당하는 로그 데이터들을 융복합 분석하여 보호대상자의 안전을 지원하는 다중로그 플랫폼 기반 이동경로 분석 기법을 제안한다. 다중로그 플랫폼에서 수집하는 보호대상자의 이동 경로 궤적을 활용하여 과거에 축적된 이동경로 패턴과 비교를 통해 현재 경로가 평소에 이용하던 경로와의 유사도를 추천하게 된다. 해당 이동 경로 분석 시스템은 위치기반 멀티모달 센서 데이터를 융복합 하여 보호대상자의 안전을 보장하는데 기여 할 것으로 예상된다.

• Korean Business Review
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• v.12
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• pp.83-102
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• 1999

People who are satisfied with tour sites will revisit those and recommend those to other people to visit. As a result, those tour sites will attract more tourists. The introduction of consumer satisfaction concept into tourism management is very critical for Kangwon province since tourism industry plays an important role compared with other industries. We investigate tour motives and influential factors in the tourist choice process theoretically and empirically. Empirical results show that "the importance of influence factors varies with tour motives," "the impact of tour-related factors on tourist satisfaction also different across tour motives," "tour motive itself is an important contributor to tour satisfaction." Therefore, this research develops a theoretical framework to understand the underlying motives, factors, satisfaction and discuss the results.

• Proceedings of the KAIS Fall Conference
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• 2009.12a
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• pp.118-121
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• 2009

제주지역의 대표적인 공립예술단이라고 할 수 있는 제주특별자치도립예술단 소속 교향악단과 합창단을 중심으로, 지역 공립예술단을 활성화하기 위한 체계적인 마케팅 기법 도입방안을 제시하고자 한다. 더 나아가서 향후 다른 장르의 공연예술 분야에도 적용할 수 있는 마케팅 전략의 이론적 틀을 제공하는데 연구의 목적이 있다. 본 연구에서는 공연 관람객을 대상으로 설문조사와 면접을 실시하고 공연 마케팅의 5대 요인(제품전략, 가격전략, 장소전략, 촉진전략, 고객전략)과 공연 관람객이 인식하는 공연 활성화 요인(공연 만족도, 타인 추천의향, 재관람 의향)과의 상관관계를 살펴봄으로써 마케팅 전략적 측면에서 제주공연예술단의 활성활 방안을 모색하기 위한 이론적 근거를 제시해보고자 하였다. 본 연구의 가설검증 결과를 요약하면 공연 활성화에 영향을 끼치는 마케팅 전략 요인은 제품전략과 가격전략, 그리고 고객전략이었다. 제품전략과 관련해서는 '공연작품 및 작가', '공연단체 및 출연진의 유명도' 그리고 '공연의 예술성과 흥행성'을 고려해야 하는 것으로 나타났다. 가격전략에서는 관객들이 입장료 '할인혜택'과 '적정한 가격이라는 느낌'을 갖도록 하는 것이 중요하며, 고객전략에서는 공연 이외에도 꾸준한 '고객관리'와 '공연정보 제공' 그리고 '공연체험', '공연시간 준수' 등이 주요 고려사항이었다.

• The Journal of the Korea Contents Association
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• v.13 no.5
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• pp.459-471
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• 2013

The purpose of this study is to find factors to measure satisfaction degree of old palace tourism. Frochot & Hughes developed HISTOQUAL, the satisfaction measurement method of cultural heritage tourism in 2000. This study intended to add the expertise factor to developed HISTOQUAL. It surveyed 504 tourists who visited Kyeongbokgung Palace in Seoul. The result of analysis on tourism service factors to satisfaction showed significant effect. And the influence of satisfaction to revisit and recommendation also show significant effect.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.17 no.1
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• pp.69-84
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• 2006

Recently, Cruise travel Industry becomes a major market in the SIT tour. this perspective, the primary purpose of this study was to investigate relationship between influencing factors of the Selection Attributes of Cruise Tour. This research aims to provide information to establish customer-oriented marketing strategies in developing by cruise tour. The current study examined related literature finding out the number of the factors to meet future users preference and expectations. Based on examined factors, the study investigated the same dimensions in Korea future cruise industry. The data collected outgoing tourists of travel service company. The Survey instrument consisted of asking respondents a number of questions regarding their intention, preferences, and expectations toward future cruise travel. The result of study showed that a certain number of factors were statistically significant on the future users cruise travel intention. It shows that there was significant difference related to the using purpose and the usage attitude. It can be conducted from the results that respondents expected a certain number of factors when the cruise travel launched in korea.