• Journal of Korea Society of Industrial Information Systems
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• v.9 no.4
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• pp.56-67
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• 2004

This study analyzes human error of workers performing simple repetitive tasks, and in order to prepare preventative measures, 486 people were used as subjects. The results of the study are like the following. First, the biggest cause of human error showed to be the worker himself in $77.8\%$ of the cases, machinery showed to be the cause in $16.3\%$ of the cases and management showed to be the cause in $6.0\%$ of the cases. The results show that most of the human error occurred due to the worker performing simple repetitive tasks and the human errors showed to be caused more by bad ergonomics and long hours rather than by problems with machinery. In addition, the area with the highest rate of human error showed to be the Human Information Processing System with Task Input Error being the highest with $46.9\%$, followed by Judgement and Memory Error with $36.4\%$ and Recognition Verification Error with $16.7\%$. Although fully automated tasks may reduce the rate of human error we must focus on lowering the rate of problems arising from spontaneous errors caused by workers performing simple repetitive tasks by continuously renewing plans and budgets in order to standardize tasks by incorporating cyclic positioning according to experience and positional exchange and by inspecting the workplace to increase efficiency of the workers.