• Title/Summary/Keyword: 이직요인

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The moderating effects of converging smart work and supervisor's support in the study of turnover on job satisfaction in call centers (콜 센터에서 이직요인이 직무만족에 미치는 영향에 있어 스마트워크와 상사지원 융복합 서비스의 조절효과에 관한 연구)

  • Kim, Kye-Chul;Cheong, Ki-Ju
    • Journal of Digital Convergence
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    • v.13 no.4
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    • pp.101-114
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    • 2015
  • The purpose of this study is first to understand agent's turnover from both academic and perspectives. Then we suggest convergence of smart work paradigm and supervisor's support as the relieving factors of turnover, The research model of this study is based upon reviews of turnover literature, the smart work and supervisor's support as moderating variables from which research hypotheses were derived. The data came from the survey from financial sector agents such as banking, insurance, and others. The analyses has been done by SPSS 20.0, We used multiple regressions to test the effects of the tested variables on the dependent variable, job satisfaction. The results of this study find significant relations of smart work and supervisor's supports in relations to personal and job-related turnover. The implication is smart work and supervisor's supports play significant role in increasing job satisfactions. Major finding is too much supervisor's supports ignoring agent's situations may bring reverse effects on relieving turnover.

Qualitative Research of Job turnover and Stay, Based on Job Embeddedness (직무배태성에 따른 이직과 잔류의 영향 요인에 대한 질적 연구)

  • Hwari Eun;Jabok Koo;Taeyun Jung
    • Korean Journal of Culture and Social Issue
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    • v.24 no.2
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    • pp.221-250
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    • 2018
  • The purpose of this study is to find out the causes of turnover, the causes of stay, and the effects of turnover of college graduates with early careers, based on the concept of job embeddedness and their stances. For this study, semi-structured interviews were conducted with 20 college graduates with early careers and the interviews were analyzed with phenomenological analytic research. The result of the study shows that the cause of turnover intention includes fit and link which are components of job embeddedness. More specifically, turnover intention of the interviewee is affected by fit which includes whether their ability and talent are used properly and whether their vision and culture fit well those of their organization, also affected by link which includes the formal or informal mutual relationship with coworkers and superiors. Stay intention, on the other hand, includes fit which contains satisfaction about work and organization, long-term career management. Stay intention also includes sacrifice which are anxiety about uncertain future and satisfaction about being employed. As an aspect of the effect of turnover, the satisfaction and fulfillment about work which are experienced after turnover by the interviewees and the satisfaction about coworkers and the team in which the interviewees are included offset the negative effect of turnover. The result also shows that organization should consider their workers' satisfaction about the first work, their amicable relationship, and turnover cost, to improve working and living standard of colleges graduates with early careers and to prevent them from turnover.

A Comparative Study on the Turnover Intention of Childcare Teacher (보육교사의 이직의도에 관한 연구: '어린이집 유형별' 비교를 중심으로)

  • Yun, Kyeong-Mi;Jeon, Byeong-Joo
    • Proceedings of the Korea Contents Association Conference
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    • 2014.11a
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    • pp.217-218
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    • 2014
  • 본 연구에서는 대전, 세종 지역 등에서 근무하는 어린이집 보육교사 298명을 대상으로 그들의 이직의도에 영향을 미치는 요인을 분석하였다. 이 과정에서 어린이집은 가정, 민간, 공공형 어린이집으로 나누어 분석하였다. 분석결과, 조사대상자의 건강상태, 조직건강에서의 원장 리더십 영역, 사회적 지지가 이직의도에 공통적으로 영향을 미치는 요인으로 나타났지만, 각 유형별로 이직의도에 영향을 미치는 요인이 크게 다른 것으로 나타났다. 특히, 공공형 어린이집의 보육교사들은 이직의도가 가장 낮은 것으로 나타났다. 다만, 공공형 어린이집 보육교사의 경우에는 직무스트레스에서의 행정적 업무 영역이 이직의도에 가장 크게 영향을 미치는 것으로 나타났다. 이러한 연구결과를 반영하여 보육정책을 수립하고 유보통합을 진행할 필요가 있음을 제언하였다.

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Relationship between psychological contract and job satisfaction, organizational trust, and turnover intention perceived by the national taekwondo demonstration team

  • Lee, Beob-Sun;Park, Jong-Hwa
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.7
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    • pp.153-164
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    • 2022
  • The purpose of this study is to investigate the relationship between psychological contract perceived by national taekwondo demonstration members and job satisfaction, organizational trust, and turnover intention. A total of 228 questionnaires were analyzed using SPSS 21.0 for members who experienced the national taekwondo demonstration team. Frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis and multiple regression analysis were used. First, psychological contract had a significant effect on job satisfaction, second, psychological contract had a significant effect on organizational trust, third, psychological contract had a partial negative effect on turnover intention, fourth, job satisfaction had a significant effect on organizational trust, and fifth, job satisfaction had a partial negative effect on turnover intention.

The Effect of Job-Embeddedness Perceived by Flight Attendants on the Job Satisfaction, Organizational Commitment and Turnover Intention (항공사 객실승무원의 직무착근도가 직무만족, 조직몰입 및 이직의도에 미치는 영향)

  • Lee, min-soon
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.387-388
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    • 2011
  • 본 연구의 목적은 항공사 객실승무원의 직무착근도의 세부구성요인인 적합성(fit), 희생성(sacrifice)및 연계성(links)요인이 직무만족, 조직몰입 및 이직의도에 미치는 영향을 실증분석 한 결과, 직무착근도의 세부구성요인인 적합성, 희생성 및 연계성요인 모두가 직무만족과 조직몰입에 강한 긍정적인 관계가 있는 것으로 나타났으나 이직의도에는 영향을 미치지 않는 것으로 확인되었다.

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Analysis of factor of life planners' satisfaction after turnover using the cumulative logit model (누적로짓모형을 이용한 보험설계사의 이직 후 만족도 영향요인 분석)

  • Lee, Deogro;Chun, Heuiju
    • Journal of the Korean Data and Information Science Society
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    • v.24 no.6
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    • pp.1369-1384
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    • 2013
  • In this study, we investigate various factors affecting five kinds of life planners' satisfaction after turnover which are general, human relations within organization, sales environment support, economic, life planner management system. Also we suggest theoretical and practical implication to them. The results of survey of life planners are as follows. First, in the general life planners' satisfaction after turnover, insurance company belonged to, recognition on own sales ability, life planners' satisfaction level, financial and insurance related award, education level, marital status, size of branch, and surrounding recognition about life planner are influential factors on it. Second, factors which affect the life planners' human relations satisfaction within organization after turnover are size of branch, surrounding recognition about life planner, and insurance company belonged to. Third, factors which affect the life planners' sales environment support satisfaction after turnover are surrounding recognition on life planner, insurance company belonged to, certificates relating to finance or insurance, size of branch, Fourth, in the solicitors' economic satisfaction after turnover, mainly demographic factors such as education level, marital status, age are crucial to it and also life planners' satisfaction level is influential factor. Last, in the solicitors' management system satisfaction, only experienced turnover type is a influential factor.

A Study on the Determinants of Employees' Turnover Intention of Emotion Workers -Focused the large accommodation services on the Gangwon Province- (감정노동자의 이직의도 결정요인에 관한 연구 -강원지역 대형숙박서비스업을 중심으로-)

  • Lee, Deok-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.7
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    • pp.154-164
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    • 2016
  • This study analyzed the determinants of the turnover intention of emotion workers and recent social issues. In particular, this study examined whether the factors that determine the turnover intention affect the quality of service. The job characteristics of emotion workers were set up as an independent variable, and the job environment, organizational culture, such as emotional labor and how it affects the workers' behavior were investigated. How the independent variables influence the turnover of workers was investigated to mediate the emotional job satisfaction. The subjects were primarily targeted by the emotions of the workers engaged in large service accommodation, Kangwon. Among the environmental factors, the job characteristics and job duties are diverse factors and internal and external factors that can affect the compensation turnover intentions. Organizational culture as a factor was the human resources culture, open culture systems, and the hierarchical cultural factors affecting turnover intention. Among the emotional labor practices that also affects the surface of conduct, sincere acts influence the turnover intention. In addition, a one hypothesis testing job satisfaction was mediated by several factors with an impact, such as job diversity. Future empirical research should examined whether temporary full-time is an independent variable factor that can achieve a more fruitful conclusion.

A Status of Determinant of the Intention to Turnover for Dental Hygienists (치과위생사의 이직실태와 이직결정 요인에 관한 연구)

  • Bae, Soo-Myoung;Kim, Hee-Kyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.12
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    • pp.5986-5992
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    • 2012
  • This study purpose is assessment to intention of turnover for dental hygienists. The study population was dental hygienists who registered at conference of Korean Dental Hygienists Association. Finally 1,955 among 2,040 were finished the question and response(response rate 95.8%). Statistical analysis conducted using SPSS 18.0K for Windows. The difference on the distribution of independent variables related with experience of turnover analyzed with Chi-square test. The results of this research could be summarized as follows: The rate of the dental hygienists experienced of turnover was 46.8%. The unmarried dental hygienists were more intended than the married ones(p<0.001). More higher education group, more higher working experience group, more higher income group, more aged group had more turnover(p<0.001). The reason of turnover were environment of employment(night work, 23.7%), personal reasons(19.1%), conditions of employment(14.6%). In conclusion, this study suggests that set up a strategy of career life for dental hygienists in dental clinic.

The factors of insurance solicitor's turnovers of life insurance using Poisson regression (포아송회귀 모형을 활용한 생명보험 설계사들의 이직 요인 분석)

  • Chun, Heuiju
    • Journal of the Korean Data and Information Science Society
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    • v.27 no.5
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    • pp.1337-1347
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    • 2016
  • This study investigates factors affecting the number of insurance solicitor's turnovers of life insurance companies based on questionnaire about them. Since the response variable which is the number of insurance solicitor's turnovers is count data, it is analyzed by Poisson regression which is one of generalized regression. When work year in current company, which is direct influential factor on the number of insurance solicitor's turnovers, is controlled, affiliated corporation has been found to be the most influential factor. In addition, age, motivation to work as financial planner, monthly income, a number of average new contract per month, and final education have been identified to be important factors. If insurance solicitor's occupant organization is large company, the number of turnovers becomes small, but if the organization is general agent(GA), it becomes larger. When insurance solicitor's age is high, the number of insurance solicitor's turnovers are reduced. If the motivation to become a financial planner is due to acquaintance such as family and relatives, the number of turnovers becomes small.

Factors Associated with Turnover Intention of Social Workers (사회복지근무자의 이직의도 관련요인)

  • Yoo, Yong-Shik
    • The Journal of the Korea Contents Association
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    • v.11 no.5
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    • pp.338-346
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    • 2011
  • This study analyzes the turnover intention of social workers, then finds the way to lower the turnover intention. The survey result of the proportion of the respondents who have turnover intention appeared to be higher in the workers in use facilities and subordinate facilities. As for the reason of turnover intention, the proportion who answered 'poor working environment' and 'low wage level' appeared to be higher in the workers in life facilities and use facilities. As for the desired field of turnover, thus telling that they prefer to change jobs within the same field of social welfare rather than challenging new field. The result from this study suggests that, to lower the turnover intention of social workers, there should be more effort to increase wage level, reduce work hour, expand welfare benefit program and diversify self development and training programs.